San Antonio Residence And Rehabilitation Center

Pros

• The patient's family appreciates the availability of a peg board for rehabilitation exercises.
• The presence of her own oxygen machine allows the patient to have more mobility and independence.
• They are grateful for the opportunity for the patient to interact with others in the dining room, even if it didn't happen.
• The family acknowledges the specialized care provided by the cardiac intensive care unit before transitioning to Manorcare.
• Despite their concerns, they acknowledge that efforts were made to address medication needs.
• It is clear that the family wants the best care and support for their loved one during this difficult time.

Cons

• The rehab facility failed to provide adequate assistance for walking and neglected to raise the patient out of bed.
• The staff at Manorcare denied the patient access to the outdoors, citing a lack of oxygen availability, despite her own portable oxygen machine.
• The food served at the facility was excessively salty and unappetizing.
• There were significant delays in addressing basic needs such as providing a bed pan, causing discomfort and inconvenience.
• Medication administration was problematic, leading to panic attacks for the patient due to missed doses or other issues.

Review

A distressing situation unfolded for one individual's mother, who was compelled to go to Manorcare after her hospital stay. Initially, it was intended for her to receive rehabilitation services at the facility; however, it appears that she did not receive the care she needed. Instead of assisting her in regaining mobility through walking exercises, all they provided was a peg board while she remained confined to bed. This lack of action resulted in her being bedridden for several days without any attempt to raise her out of the bed.

Adding insult to injury, the mother never had the opportunity to step foot outside of her room during her time at Manorcare. One would anticipate that a rehabilitation facility would encourage patients to engage with others in communal spaces. Astonishingly, staff members claimed there was a shortage of oxygen available for transportation, even though the patient owned a portable oxygen machine that could have been utilized. It is disheartening that such a simple solution was overlooked, robbing the mother of social interaction and relief from isolation.

Another concerning aspect highlighted by the review is the quality of food served at Manorcare. When a concerned family member sampled a piece of their loved one's meal, they found it overwhelmingly salty and inedible. This raises questions about the nutritional value and overall quality standards maintained by the facility. Proper nutrition is vital for patients recovering from a cardiac condition like intensive care – should we not expect better?

Furthermore, it took an astonishing 30 minutes for someone to attend to the patient's needs when requesting assistance with using a bedpan. Delayed response times can cause undue distress and discomfort for patients who rely on prompt assistance. In addition to these issues, there were also concerns regarding medication administration. The mother experienced numerous panic attacks due to missed or delayed doses of necessary medications during nighttime hours.

In summary, these reviews shed light on multiple areas where Manorcare fell short in providing essential care and support for this particular patient. The lack of appropriate rehabilitation efforts, failure to facilitate socialization opportunities, poor quality food, delayed response times, and medication administration issues are all alarming indicators of subpar care. It is vital for healthcare facilities like Manorcare to prioritize patient well-being and ensure that each individual receives the necessary attention and services to aid their recovery journey.

Physicians

• Dilley Allergy & Asthma Specialists (0.1 miles)
• Yesnocovid (1 miles)
• Gastroenterology Clinic Of San Antonio (1.3 miles)
• San Antonio Preventive & Diagnostic Medicine (1.3 miles)
• Methodist Cardiology Clinic of San Antonio-Transitional Clinic (1.4 miles)
• Parkhurst NuVision - San Antonio Office (1.5 miles)
• HealthTexas Primary Care Doctors (Wurzbach Clinic) (1.5 miles)

Restaurants

• Las Palapas (0.2 miles)
• Hawx Burger Bar & Electro Lounge (1.2 miles)
• Babe's Old Fashioned Hamburgers (1.3 miles)
• Chick-Fil-A (1.4 miles)
• Las Palapas - Castle H (1.5 miles)
• McDonald's (1.6 miles)
• Charley's Cheesesteaks (1.6 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (4.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)

Hospitals

• Methodist Hospital (1.3 miles)
• Texsan Heart Hospital (1.3 miles)
• St Luke's Baptist Hospital (1.5 miles)
• University Hospital (1.6 miles)
• University Hospital Sky Tower (1.6 miles)
• Audie L Murphy Memorial Veterans Hospital (1.8 miles)
• Audie L. Murphy Memorial VA Hospital (1.8 miles)

Parks

• Medical Center Volleyball Courts (1.7 miles)
• Phil Hardberger Dog Park (4 miles)
• Phil Hardberger Park (4.1 miles)
• Woodlawn Lake Park (4.3 miles)

Places of Worship

• St George Episcopal School (2.2 miles)
• Primera Iglesia Bautista Mexicana-San Antonio (3 miles)
• St Ann's Catholic Church (4.7 miles)

Theaters

• Cinemark San Antonio 16 (2.8 miles)
• Alamo Drafthouse Park North (3 miles)
• Regal Huebner Oaks & RPX (3.2 miles)

Transportation

• Landmark Aviation (4.3 miles)
• Exit 567/Fredericksburg Rd/E (4.5 miles)
• Southwest Airlines Cargo (4.5 miles)