Sorrento in San Antonio, TX
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2739 Babcock, San Antonio, TX 78229
For more information about senior living options: (844) 490-3973
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The staff at Sorrento are described as helpful and pleasant to work with, creating a positive, caring environment. Alexis (Social Worker), Jessica (Activities Director), and Juliana (HR) are recognized for incredible work; Alexis is compassionate and supportive, Jessica engages residents with lively activities, and Juliana is professional and ensures smooth operations behind the scenes. Kim/Kimberly, the wound care nurse, is knowledgeable, attentive, caring, and responsive, providing outstanding wound care. Rita Adams, the Executive Director, exemplifies leadership, warmth, accessibility, and dedication to residents and families. Rolanda Shelton (Director of Nursing) and Raul (Assistant Director of Nursing) are hands-on, professional, and compassionate leaders. Jessica Trevino, the Activities Director, is a ray of sunshine who plans engaging daily events and is loved by residents. Marcus Gamboa, the Director of Rehab, is incredibly knowledgeable and proactive, with therapy described as outstanding. The rehab and therapy teams are described as outstanding and effective, helping residents recover and regain strength. Robert Gonzalez, the clinical liaison, is praised for helping families place loved ones smoothly and for follow-up after discharge. The facility is consistently described as beautiful, clean, and welcoming, with a home-like atmosphere. The nursing staff are attentive and compassionate, taking time to connect with patients and make them feel at home. Overall, the leadership and staff create a warm, supportive environment that feels like home rather than an institution.
The facility provided the worst care, with CNAs rude and unresponsive and call buttons ignored for hours. The night shift nurses were unprofessional and lacked proper training. The administration failed to follow through, with concerns going unanswered and promises not kept. The center was severely understaffed, causing long waits for help, meals, and bathroom needs. Meals were often served cold, and dietary needs were not reliably met. Medication was mismanaged, with delays and incorrect dosages, including overdoses in some cases. Residents were neglected or left unattended for long periods, and rooms were not cleaned or maintained. Basic supplies were missing, such as silverware for meals, making dining difficult. Some patients were sedated unnecessarily and not given appropriate oversight. The facility looked nice but offered a terrible overall experience, described by several as not worth recommending. Families were advised not to send loved ones there due to pervasive quality and safety concerns. Call buttons were frequently ignored, especially for requests to use the bathroom or obtain help.Sorrento Skilled Nursing and Rehab in San Antonio is best suited for families prioritizing genuine rehab momentum, attentive wound-care, and a leadership-driven culture that aims to make recovery feel personal. This community tends to shine for post-acute needs - hip fractures, strokes, or comparable surgeries - where skilled therapy and medical oversight matter most. Visitors frequently encounter a clean, home-like setting, private rooms, and an environment that encourages residents to participate in daily activities as part of the healing process. When therapy, regular progress updates, and compassionate bedside care are non-negotiables, Sorrento often delivers outcomes that reassure families their loved ones are in capable hands.
Those weighing alternatives should consider facilities where night-and-weekend staffing is consistently strong, where call bells are answered promptly, and where diet and medication management adhere to a tightly regulated protocol. Families with a heightened sensitivity to staffing reliability, communication speed, or past experiences of neglect may want to explore other options. Medicaid and Medicare-related constraints can surface as practical barriers in some experiences here, so evaluators should clarify financial coverage, care plans, and what happens if a resident's needs shift over time. For residents requiring round-the-clock nursing presence and unwavering administrative responsiveness, a more consistently staffed option may be preferable.
The strongest positives at Sorrento come from its message-driven leadership and the care teams that repeatedly earn praise. Executive leadership under Rita Adams is described as approachable, capable, and deeply involved, setting a tone of accountability and warmth. The nursing leadership - Rolanda, the Director of Nursing, and Raul, the Assistant Director of Nursing - are praised for hands-on supervision and teamwork that visibly leads by example. Therapy leadership under Marcus Gamboa is consistently cited for knowledgeable, encouraging, and effective rehabilitation, with therapists like Kipp, Romeo, and others helping residents regain function. Wound-care specialists such as Kim are repeatedly lauded for technical skill paired with genuine compassion, creating healing experiences that families describe as transformative.
Yet the reviews do not paint a uniform picture of daily operation. The most frequent concerns center on staffing gaps, especially during nights and weekends, which can translate into longer wait times for assistance and slower response to calls. Some families report delays in medication administration, inconsistent meal service, and communication gaps between departments. There are also accounts of variability in bedside attentiveness and, in a minority of cases, experiences that feel impersonal or inadequately managed. Taken together, these cautions highlight a real risk that the patient experience may swing with staffing levels and day-to-day leadership presence.
Despite those risks, the rehabilitation and wound-care strengths often offset a good portion of the cons for families prioritizing clinical outcomes. When therapy schedules are maintained and residents make visible progress, the facility's clean, supportive environment amplifies recovery. The administration and DON teams' willingness to engage families - providing updates, coordinating services, and adjusting plans as needed - can convert a challenging rehab stay into a smoother path home. For caregivers seeking a facility that treats healing as a coordinated, person-centered project, Sorrento's proven therapy, nursing leadership, and compassionate specialists frequently deliver meaningful value.
The practical takeaway is clear: Sorrento is a compelling choice for families who want high-caliber rehab and wound-care within a welcoming setting, supported by leaders who visibly champion resident dignity. However, it requires careful due diligence around staffing reliability and day-to-day operations. Prospective families should request a candid conversation with Rita Adams and the nursing leadership, tour therapy and wound-care units, and specifically observe response times to calls during a shift change. Ask to meet Alexis in social services and Jessica in activities to gauge how the social and recreational elements support recovery. If 24/7 nursing steadiness, consistent meal service, and airtight care coordination are non-negotiable, alternatives may better align with those priorities.
112 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sorrento in San Antonio, TX is a skilled nursing facility that provides top-quality care for seniors in need of assistance with activities of daily living. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Our spacious and fully furnished apartments are equipped with air-conditioning, private bathrooms, and cable or satellite TV for entertainment. Residents can also enjoy the convenience of our on-site beauty salon, computer center, gaming room, and small library. We provide housekeeping services to maintain a clean and tidy living environment.
At Sorrento, we prioritize the physical well-being of our residents by offering a fitness room and wellness center where they can engage in exercise programs tailored to their needs. Our dining room serves delicious restaurant-style meals prepared by our professional staff, accommodating special dietary restrictions as necessary. Residents can enjoy their meals in the company of their peers while taking advantage of our beautiful outdoor spaces.
We understand the importance of social engagement for overall well-being, which is why we offer a variety of community-sponsored activities such as planned day trips, resident-run activities, and scheduled daily activities. For those seeking spiritual fulfillment, devotional services are available off-site at nearby places of worship.
Our dedicated team provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. We also have specialized care services for individuals with diabetes or specific dietary restrictions. Medication management is provided to ensure residents receive their medications as prescribed.
In terms of location convenience, Sorrento is surrounded by various amenities that enhance the overall quality of life for our residents. There are numerous cafes, parks, pharmacies, restaurants, places of worship nearby along with theaters and hospitals providing easy access to healthcare professionals.
Overall, Sorrento in San Antonio offers exceptional care in a comfortable setting. Our focus on personalized assistance and engaging social activities creates an environment where residents feel valued and supported.
This part of San Antonio, Texas is located in the Medical Center area, known for its excellent healthcare facilities including Physicians Consultants in Pain Management, Gastroenterology Consultants, and University Hospital. With pharmacies like CVS and Walgreens conveniently nearby, accessing medications and healthcare supplies is easy. The neighborhood also offers a variety of dining options such as Alamo Biscuit Company & Panaderia and Pasha Mediterranean Grill. For entertainment, there are theaters like Cinemark San Antonio 16 and Regal Huebner Oaks & RPX within a short distance. Overall, this area provides a peaceful living environment with convenient access to medical care, amenities like parks and restaurants, making it an ideal location for seniors looking for a comfortable lifestyle.
Sorrento is located at 2739 Babcock, San Antonio, TX 78229 in Bexar County, Texas
Sorrento on seniors.fyi includes 4 photos including images showing dining, interior, building, entrance, architecture, outdoor, chandelier, lounge, and more.
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Interior
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