Warm Springs Rehabilitation Hospital Of San Antonio

5101 Medical Drive, San Antonio, TX 78229

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
66
4 stars
5
3 stars
11
2 stars
4
1 stars
14

Skilled Nursing Facility

Overall Review of Warm Springs Rehabilitation Hospital Of San Antonio

Pros

  • pro The PT staff worked hard to help the patient regain mobility after the stroke.
  • pro Kimberly Escobar provided a smooth ride with pleasant conversations and careful driving.
  • pro Courtney and Danielle were awesome and worked hard to tailor meals to the patient's preferences.
  • pro The physical therapist went above and beyond to help him regain function.
  • pro The staff at Warm Springs was a blessing, making patients feel comfortable and at home.
  • pro The therapy team was highly professional, competent, understanding, and compassionate.
  • pro The wound care and hyperbaric staff provided amazing, five-star care.
  • pro Outpatient PT and OT therapists are top notch.
  • pro The room was comfortable, the facility clean, and the staff friendly.
  • pro The rehab team made a huge difference in recovery, physically and emotionally.

Cons

  • pro The food was disliked and often delivered wrong, with the patient unhappy about paying for something unwanted.
  • pro Administrative staff and leadership were described as incompetent gatekeepers, causing hours of follow-up and lack of attention to detail.
  • pro Elevators take forever, and stairs were reportedly locked, raising safety concerns during emergencies.
  • pro Some nurses did not check the patient's brief regularly, leading to a urinary tract infection, and not all staff followed the care plan.
  • pro A staff member ignored requests not to enter the room, continuing to check despite being told twice.
  • pro Cleaning staff were rude and blocked exits by not moving supplies.

Review

Warm Springs Medical Center in San Antonio often feels like a place where dedicated clinicians, compassionate staff, and a strong teamwork mentality come together to support patients and families through difficult recoveries. Across a collection of patient and family notes, the prevailing thread is one of deep gratitude for recoveries and for people who bring skill, warmth, and persistence to the bedside. One family described a father who arrived after a stroke unable to walk or talk, and who emerged over the course of treatment with improved mobility and the ability to transfer with assistance. The care team's focus on rehabilitation - especially physical therapy - was highlighted as a central factor in that improvement, with therapists and aides working tirelessly to help him regain function and confidence.

The rehabilitation experience stood out as a core strength of the center. Patients repeatedly praised the physical and occupational therapy teams as highly professional, capable, and deeply committed to progress. Names like John, the physical therapist, and Emma, the occupational therapist, were singled out for their listening, encouragement, and careful attention to safety. Their sessions were described as purposeful and emotionally supportive, helping people regain independence in practical tasks such as transfers, getting in and out of a car, or performing daily self-care. The support extended beyond the therapists themselves to the assistants, such as Cassandra and Margaret, who helped ensure that sessions ran smoothly and that progress felt tangible. In many notes, the rehab team was portrayed as a genuine source of hope and motivation during what could be a challenging journey.

Beyond the therapists, the broader care ecosystem at Warm Springs was frequently recognized for its compassionate culture. A ride-along driver, Ms. Kimberly Escobar, received particular praise for making transportation a calm, friendly, and reliable part of the healing process. The simple acts of thoughtful conversation and careful driving were described as meaningful to patients and families who often spend long days in the hospital. The sentiment echoed across rooms: people appreciated staff who greeted them with warmth, spoke with respect, and treated them as whole persons rather than as only a set of medical needs.

Nursing, aides, and case management also garnered strong praise, though with some caveats. Several entries listed a long roster of names - Maria, Alfred, Nate, Claudia, Anthony, Edna, Miguel, Luis, Mimi, Tanner, Rob, Leah, Victor, Sydney, and many others - who were repeatedly described as going above and beyond. The sentiment was consistent: when care providers listened, anticipated needs, and offered timely help, the experience felt personal and secure. One reviewer highlighted a case manager, Berniece, who helped secure not only medical equipment but also practical supports like a wheelchair from external resources, underscoring the value of coordinators who connect the dots between hospital care and safe discharge planning.

The hospital's environment and daily routines also drew mixed reactions, illustrating a spectrum of experiences. Several reviews commended the rooms' comfort, cleanliness, and the general atmosphere of the facility, noting that patients felt at ease and cared for. In contrast, there were practical frustrations voiced about administrative processes and logistics. Outpatient services, particularly physical and occupational therapy, were acknowledged as top-notch when accessible. However, some patients described administrative bottlenecks and delays - gatekeeping that made scheduling and follow-up feel burdensome, with reports of long wait times, limited follow-up from leadership, and a sense that administrative complexities could overshadow clinical excellence. The tension between outstanding clinical care and bureaucratic friction was a recurring theme, suggesting that administrative improvements could further elevate an already strong clinical foundation.

Food services produced a notably mixed note. Some reviewers described meals as unsatisfactory, with concerns about incorrect items, missing components, or disliking offered protein products that were difficult to remove. Yet other accounts highlighted positive experiences where staff like Courtney and Danielle made sincere efforts to adjust meals and ensure patients could eat what they needed. There were also mentions of moments when the food was described as good or even great, indicating variability in the dining experience but a shared wish for consistently reliable nourishment that aligns with patients' preferences and dietary needs. The tension between meeting nutritional goals and accommodating personal tastes was a clear reminder that even in excellent clinical care, day-to-day conveniences like meals can shape overall satisfaction.

One particularly moving strand in these notes is how the center balances clinical prowess with emotional and practical support for families. Families repeatedly expressed appreciation for staff who made a patient feel "more than a patient" - people who offered encouragement, explained procedures, and celebrated small victories as progress. A standout example came from a review praising the wound care and hyperbaric team as "absolutely AMAZING," a testament to the specialty services that can be crucial for certain patients and to the way highly knowledgeable teams foster trust and comfort during treatment. Conversely, a few reviews documented isolated lapses in attentiveness, including an experience where a paralyzed patient developed a urinary tract infection despite care plans, underscoring the ongoing need for vigilance and consistent adherence to care protocols.

Collectively, the feedback paints a portrait of a hospital that routinely produces meaningful recovery through skilled therapies, compassionate nursing, and proactive case management, while also grappling with the everyday pressures that can affect administrative responsiveness and logistical coordination. The overarching message is one of gratitude for dedicated caregivers who show up with expertise and empathy, paired with constructive notes about areas for improvement - especially around administrative follow-through, elevator efficiency during busy times, and ensuring consistent dining and record-keeping practices. For families and patients facing difficult health episodes, Warm Springs Medical Center appears to offer a beacon of skilled rehabilitation, sincere human connection, and a hopeful pathway toward home and independence, even as it continues to refine the systems that connect excellent care with seamless, patient-centered operations.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (7 miles away) San Antonio International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Warm Springs Rehabilitation Hospital Of San Antonio in San Antonio, TX is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The living spaces are fully furnished, providing a cozy and homely atmosphere for the residents. There is also a beautiful garden where residents can relax and enjoy nature.

Housekeeping services are provided to keep the living spaces clean and tidy, allowing residents to focus on enjoying their time at the community. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

For those who love spending time outdoors, there is ample outdoor space where residents can engage in various activities or simply take a leisurely stroll. Telephone and Wi-Fi/high-speed internet are provided to ensure that residents can stay connected with their loved ones.

The care services offered at Warm Springs Rehabilitation Hospital Of San Antonio include assistance with daily activities such as bathing, dressing, and transfers. The staff provides specialized care for individuals with diabetes, ensuring they follow a proper diet plan. Medication management is also offered to help residents stay on top of their medication schedules.

The dining options cater to special dietary restrictions, ensuring that all residents' nutritional needs are met. Scheduled daily activities keep residents engaged and entertained within the community.

In terms of location, Warm Springs Rehabilitation Hospital Of San Antonio is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access various amenities and services in the surrounding area.

Overall, Warm Springs Rehabilitation Hospital Of San Antonio provides a comfortable and supportive assisted living community where residents can receive personalized care while enjoying a range of amenities and nearby conveniences.

Nearby Places of Interest

Physicians

  • Consultants in Pain Management (0.2 miles)
  • Gastroenterology Consultants of San Antonio (0.4 miles)
  • Physicians Plaza II (0.6 miles)
  • Methodist Cardiology Clinic of San Antonio-Transitional Clinic (0.9 miles)
  • 2040 Building (1 miles)
  • Alamo City Mri (1 miles)
  • San Antonio Preventive & Diagnostic Medicine (1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.7 miles)

Hospitals

  • Audie L. Murphy Memorial VA Hospital (0.6 miles)
  • Audie L Murphy Memorial Veterans Hospital (0.6 miles)
  • University Hospital Sky Tower (0.7 miles)
  • University Hospital (0.7 miles)
  • St Luke's Baptist Hospital (0.7 miles)
  • Methodist Hospital (1 miles)
  • Foundation Surgical Hospital Of San Antonio (1.1 miles)

Parks

  • Medical Center Volleyball Courts (0.9 miles)
  • Phil Hardberger Dog Park (5.1 miles)
  • Phil Hardberger Park (5.2 miles)

Restaurants

  • Alamo Biscuit Company & Panaderia (1.3 miles)
  • Pasha Mediterranean Grill (1.7 miles)
  • The Magnolia Pancake Haus (1.8 miles)
  • Mama Margies Mexican Restaurant (1.8 miles)
  • McDonald's (1.8 miles)
  • Syrian Kitchen (1.9 miles)
  • Whataburger (1.9 miles)

Theaters

  • Cinemark San Antonio 16 (1.7 miles)
  • Regal Huebner Oaks & RPX (2.4 miles)
  • Alamo Drafthouse Park North (5.1 miles)

Cafes

  • Starbucks (2 miles)

Places of Worship

  • St George Episcopal School (4 miles)
  • Primera Iglesia Bautista Mexicana-San Antonio (4.2 miles)
  • Masjed Beit El Magdes (4.9 miles)

Frequently Asked Questions

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