Remington Transitional Care Of San Antonio
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5423 Hamilton Wolfe Road, San Antonio, TX 78240
For more information about senior living options: (844) 490-3973
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Remington Rehab is a wonderful place to recover. It is clean, elegant, and beautiful. The staff are kind and helpful. Their routines are structured and organized. The food is wonderful, with a varied menu. PT and OT are very helpful for patients' recovery. Solange, Crystal, and Lesley are angels. Adrienne Brorrego is fantastic. The CNA and kitchen staff, along with maintenance and bathing staff, are amazing. The entire staff at Remington is great.
The facility is not a good place to bring family; the staff are not enjoyable and often have attitudes, with untimely patient care. The building is old and in need of renovations, showing rust, chipped paint, scratches, and dirty windows. The pool is non-functional and only used as a marketing photo, so aquatic therapy isn't available. The PT/OT director is described as a PTA, not a PT, and is accused of lying about patients receiving therapy. CNAs and nurses are overwhelmed and slow to respond, with patients left on bedside toilets and one nurse singled out as lacking compassion. Administrative staff, especially the receptionist, are harsh, rude, and unhelpful, with information frequently lost. Staff reportedly speak badly about patients in hallways, which is unethical behavior. The facility appears to prioritize money over patient care, with problems being swept under the rug.The collection of reviews paints a picture of a rehab facility that can feel like two different places depending on who you talk to and when you visit. On one hand, many guests sing praises about the atmosphere and the people who care for patients there. They describe Remington Rehab as upscale, clean, elegant, and well-staffed, with nurses and aides who go above and beyond. Some patients specifically name exceptional caregivers - Stephanie as a standout nurse, Gilbert for wound care, Adrienne Brorrego for making family feel at home, and a broader chorus of staff who are described as kind, helpful, and genuinely invested in recovery. The general sense from these reviewers is that the facility has the capacity to offer moment-to-moment compassion and practical support, especially in the clinical and rehabilitative aspects of care.
Another recurring thread is the gratitude directed at responders and caregivers who prevented a medical emergency from escalating. A patient who experienced a dangerous drop in blood sugar during sleep credited Crystal, Solange, and Lesley with swift, life-preserving actions that stabilized them with liquids and carbs. The account emphasizes vigilance, timely intervention, and the emotional weight of recognizing what could have happened in the absence of attentive staff. In this view, the RN and CNA team - not just for routine care but for critical moments - are repeatedly portrayed as the kind of people who bring reassurance and competence to a difficult stay.
Several reviewers highlight the rehabilitation program itself as a strong point. PT and OT are described as knowledgeable, responsive, and instrumental in recovering function. The facility is praised for its routines, organization, and the varied menu that accompanies a longer stay. Positive mentions extend to a few specific caregivers within the rehab team - nurses and therapy staff who create a sense of partnership with patients as they push through exercises and therapeutic milestones. The two-week fast-track rehab narrative also surfaces as a meaningful finish line for some patients, underscoring the potential for Remington to deliver tangible progress when conditions align with the program's strengths.
But the reviews also contain a remarkably robust counterpoint: a detailed, multi-faceted critique of the place as a whole. In this long-running negative perspective, the facility is described as old and in need of renovations, with obvious maintenance issues like rust around toilet bases, scratches and chipped paint, unclean windows, stained lobby chairs, and dated decor that doesn't match the "5-star rehab" image some reviewers expect. The pool is repeatedly labeled nonfunctional, and there are explicit accusations that aquatic therapy is not actually available despite promotional photos. The director of PT/OT is criticized as not being a licensed PT, with allegations of dishonesty about whether patients were receiving therapy, and concerns about the management culture that allegedly tolerates misinformation and miscommunication.
Patient safety and professional conduct are at the heart of the most pointed criticisms. Several reviewers report that nurses and CNAs were overwhelmed, with episodes of delayed responses to calls and certain staff leaving a patient unattended on bedside toilets or commodes, which raises concerns about fall risks and dignity. Names surface in this critique - Felicia is described as especially lacking in compassion and responsiveness, while Elaine is said to have been frequently distracted, often on her phone, and not attending to a patient in need. The portrayal extends to the social dynamics among staff, with alleged conversations in hallways that patients could overhear, and a perception that administrative leadership is slow to act or dismissive of complaints, replaced by a sense that issues are swept under the rug.
The emotional tone of the negative accounts is reinforced by specific, highly critical anecdotes about administration and front-desk experiences. Some reviewers describe a receptionist as harsh, rude, and unhelpful, with some accusations of flirting or distractions that hinder timely information sharing. There are even mentions of systemic issues, such as an ombudsman-led complaint that allegedly led to noticeable improvements in one patient's care, while others view the whole operation as transactional rather than truly patient-centered. The impression left by these narratives is that a perceived emphasis on cost, efficiency, or reputation can overshadow the day-to-day realities of compassionate care for some families.
Despite the sharp criticisms, there are also stories that affirm the opposite experience. A few reviews celebrate the consistency and warmth of the staff, noting that the CNA and kitchen teams, as well as housekeepers, contribute to a supportive environment even when other parts of the facility fail to meet expectations. There are testimonials about specific caregivers who made a lasting positive impact: a nurse and a CNA forming a dependable duo, other nurses and rehab staff who "pulled at the strings in my heart," and a broader sense of gratitude for the personal care that made a difficult time more bearable. These voices acknowledge that Remington can be a place of genuine care, particularly when relationships with particular staff members are strong and when therapy progress occurs.
The closing portions of the collection focus on logistical and administrative disappointments that left lasting impressions. One reviewer recounts an instance where personal belongings were mishandled after a parent's transfer, with items thrown into trash bags and then into a closet, followed by delays and a lack of clear communication about medication lists and discharge paperwork. The sense of disrespect and disorganization in that episode contrasts sharply with the more glowing notes about care. Taken together, these experiences illustrate a facility that is capable of delivering compassionate, effective rehabilitation and also capable of deep missteps that erode trust. The overall portrait is one of a place that can be excellent in its medical and rehabilitative competencies while simultaneously struggling with maintenance, culture, and administrative responsiveness.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Remington Transitional Care of San Antonio in San Antonio, TX is a welcoming and inclusive assisted living community that offers a wide range of amenities and care services for its residents.
For the convenience and comfort of our residents, we provide a beauty salon where they can pamper themselves, as well as cable or satellite TV to keep them entertained. Our community operated transportation ensures easy access to nearby attractions and destinations. Residents can also enjoy our computer center for staying connected and engaged.
We have a spacious dining room where residents can savor delicious meals prepared by our experienced chefs. Our restaurant-style dining offers a pleasant and social atmosphere for enjoying meals with fellow residents. We cater to special dietary restrictions to ensure everyone's needs are met.
Our fitness room is equipped with everything needed for exercise and staying active. For those who love gaming, we have a dedicated gaming room that provides entertainment opportunities. Our beautiful garden offers a serene outdoor space for relaxation and enjoyment.
We offer housekeeping services to keep the living spaces tidy and comfortable. Each resident has their own private bathroom for convenience and privacy. A small library is available for leisurely reading, while telephone service allows easy communication with loved ones. Wi-Fi/high-speed internet ensures connectivity throughout the community.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. Trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications.
We also prioritize mental wellness through our mental wellness program, offering support and resources to maintain emotional well-being. Special dietary restrictions are accommodated in meal preparation and service.
In terms of activities, we offer concierge services to help plan day trips for exploration outside the community. Fitness programs are available to promote health and wellness among our residents. Resident-run activities encourage socialization and engagement within the community, while scheduled daily activities provide structure and entertainment.
Located in San Antonio, we have convenient access to various amenities and services. Nearby, there are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Our transportation arrangements allow easy access to doctors' appointments.
At Remington Transitional Care of San Antonio, we strive to create a supportive and vibrant community for our residents. We provide the necessary care services and numerous amenities for a fulfilling and comfortable assisted living experience.
Remington Transitional Care Of San Antonio is located at 5423 Hamilton Wolfe Road, San Antonio, TX 78240 in Bexar County, Texas
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