Caring Senior Service of Dallas in Richardson, TX

Pros

• Caring Senior Services is described as a great, big caring family delivering compassionate care.
• The staff are amazing to residents and consistently go above and beyond for their clients.
• Debby and Delia are wonderful, caring, and dedicated supervisors.
• The agency provides consistent, high-quality care that families deserve.
• Caring Senior Services is a great place to work, with flexible schedules, respect, and a family-like culture.
• The caregivers are experienced, loving, and deeply committed to their clients.
• The agency takes time to pair caregivers with clients to ensure lasting matches.
• Families feel Caring Senior Services has been a Godsend, keeping their loved ones safe and connected.

Cons

• One reviewer described Caring Senior Services as the worst place to work and advised others not to work for or use them.
• The reviewer stated that they only gave Caring Senior Services one star.

Review

Caring Senior Service of Dallas in Richardson is best suited for families seeking a dependable, relationship-first in-home care partner that helps a loved one stay safely at home or smoothly transition from hospital or skilled settings back to familiar surroundings. The program shines when daily living support, meaningful companionship, and coordinated care management are the core needs, rather than intensive medical supervision. Families that prize clear, continuous communication with a small, closely connected team will experience the strongest benefits, with a track record of caregiver?client matches that feel like lasting relationships. In short, this agency excels for long-term, home-based support where trust, warmth, and personalized attention matter as much as practical assistance.

Those weighing alternatives should recognize who may be better served elsewhere. For clients requiring around-the-clock clinical oversight, high-acuity medical care, or purpose-built memory care programming, a traditional assisted living community or a skilled nursing facility may deliver more comprehensive benefits. Families with extremely tight budgets or those seeking a larger corporate footprint with different scheduling guarantees might also explore other home-health options. While Caring Senior Service of Dallas delivers a compelling, family-centered experience, it is not the right fit for every acuity level or care model, and prudent buyers will compare with facilities that specialize in higher medical intensity or specialized cognitive care.

The strongest positives center on the human core of care: compassionate, dedicated staff who consistently elevate the experience for both residents and families. Reviewers repeatedly highlight caregivers who are not only capable but genuinely loving - people who "care for my grandma like family" and who "go above and beyond" to keep residents comfortable and engaged. Supervisors and coordinators are cited as accessible and supportive, with Debby and Delia singled out as leaders who ensure staff alignment with morals, values, and client priorities. The agency's emphasis on thoughtful caregiver pairing - matching a caregiver to a client's temperament, routines, and preferences - produces lasting relationships that stabilize routines and reduce stress for families. When care is anchored in trust and steady communication, the reported strengths outweigh the typical friction points found in home-care arrangements.

A concrete demonstration of value appears in transition management and real-world problem solving. One family describes using Caring Senior Service to coordinate a successful move from a short SNF stay back into a home-based setting, with a sitter placed promptly to accelerate the process. The story underscores the practical leverage offered: prompt placement, family reassurance, and a bridge back to familiar surroundings. The same reviewers note how Medicare coverage can shape timelines and options during transitions, highlighting the agency's role in navigating the care continuum rather than leaving families adrift. This kind of seamless continuity - caregivers who show up reliably, a care team that communicates well, and a plan that stays with the client over time - addresses a central anxiety for aging adults and their families: losing momentum during care transitions.

Tension sources exist, primarily on the employment side, not in routine client care. A small minority of reviews describe negative experiences as employees, not residents, facing workplace dissatisfaction. While these voices matter for organizational culture, they do not necessarily reflect patient-facing outcomes. For families evaluating this provider, the critical questions revolve around continuity, caregiver stability, and supervisory oversight: how often a client will see the same caregiver, what back-up plans exist for caregiver absences, and how quickly supervisors intervene when a schedule or care plan deviates. Probing these points helps ensure that the positives - deep care, consistent matches, and responsive leadership - don't get diluted by staffing gaps.

The bottom line is practical and decisive. Caring Senior Service of Dallas is a strong choice for families who want a compassionate, relationship-driven home-care model with hands-on supervision and thoughtful caregiver matching. It works best when the objective is to preserve independence at home, sustain consistent daily routines, and maintain close family involvement in care decisions. Those whose priorities include round-the-clock clinical capability, or who require highly specialized memory-care programming, should realistically compare with assisted living or skilled-nursing options. For most families seeking trustworthy companionship, practical support, and a partner that treats a loved one with genuine kindness, this agency delivers measurable, meaningful value. To move forward, engage the care team early: request a caregiver introduction aligned to the current routines, confirm continuity guarantees, outline the care plan in writing, and review cost and coverage options with clear expectations for back-up coverage and escalation procedures.

Located in Richardson, Texas, this area offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With several dining options within close proximity, such as Torchy's Tacos and Chick-Fil-A, residents can enjoy delicious meals without having to travel far. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy for easy access to medications. For entertainment, seniors can visit the Alamo Drafthouse Cinema or Cinemark Holdings theaters for a night out. Medical facilities like Baylor Medical Plaza and Eminent Medical Center are also conveniently located for any healthcare needs. The presence of places of worship like Shiloh Missionary Baptist Church and cafes like Red Truck Cafe provide opportunities for socializing and spiritual fulfillment. Overall, this part of Richardson offers a mix of convenience, entertainment, and healthcare services making it a desirable option for senior living.

Restaurants

• Torchy’S Tacos (0.7 miles)
• Chick-Fil-A (1.6 miles)
• Sonic Drive-In (1.7 miles)
• Guitars & Growlers (1.7 miles)
• McDonald's (1.9 miles)
• Waffle O’licious (2.1 miles)
• Rodeo Goat (2.2 miles)

Transportation

• Arapaho Center Station (1.1 miles)
• Park Lane Station (7.9 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.3 miles)

Theaters

• Alamo Drafthouse Cinema (2.5 miles)
• Cinemark Holdings (6.6 miles)
• Alamo Drafthouse Lake Highlands (7.7 miles)

Physicians

• Eye Care Associates (2.9 miles)
• Baylor Medical Plaza (2.9 miles)
• Eminent Medical Center (3.1 miles)
• Elizabeth Jekot Breast Imaging Center (3.2 miles)
• The ENT & Allergy Centers of Texas (4.5 miles)
• Plano Orthopedic & Sports Medicine Center (6.2 miles)
• Dhat (6.6 miles)

Places of Worship

• Shiloh Missionary Baptist Church (2.9 miles)
• Episcopal Church Of The Transfiguration (5.1 miles)
• Chase Oaks Church (6.5 miles)

Cafes

• Red Truck Cafe (4.4 miles)
• Mimi's Star Cafe (5.5 miles)
• Mozart Bakery (5.8 miles)
• Starbucks (7 miles)
• Starbucks (7 miles)
• Starbucks (7.7 miles)

Hospitals

• The Heart Hospital Baylor Plano (5.3 miles)
• Texas Health Presbyterian Hospital Dallas (7.2 miles)

Parks

• Memorial Park (5.8 miles)
• Russell Creek Park (6.4 miles)
• Hoblitzelle Park (6.4 miles)
• Addison Circle Park (6.8 miles)
• R.P Brooks Park (7.3 miles)