Caring Senior Service of Dallas

Pros

• Caring Senior Services is described as one great, big caring family with compassionate care.
• Kristen and Sharon are praised as amazing representatives and caregivers.
• The staff are amazing and highly recommended by residents.
• The job offers flexibility and a management team that shows respect.
• Debby and Delia are described as wonderful, caring, and dedicated supervisors.
• The care given is loving and private, making residents feel like family.
• They keep clients safe and help families stay connected, especially during COVID.
• They carefully pair caregivers with clients to ensure long-lasting matches.
• Working for Caring Senior Service is rewarding, flexible, and a great place to work.
• Caring Senior Services has some of the best caregivers in Dallas.
• The organization is trusted to provide high-quality care for loved ones.
• Overall, Caring Senior Services is a caring family that puts loved ones first.

Cons

• They described it as the worst place to work and urged others not to work for them or use their services.
• They stated they had given it only one star in the review.

Review

The care story begins with a family navigating a difficult transition. A mother-in-law who'd spent three weeks in a Skilled Nursing facility found the path to getting home slowed by bureaucratic hurdles. Thanks to Caring Senior Service, a compassionate sitter was placed to get things moving, and today she is back in an Assisted Living setting, celebrating an 87th birthday in the comfort of familiar surroundings. The family's gratitude is loud and clear: Caring Senior Service played a pivotal role in reuniting loved ones with a sense of home, security, and continuity of care.

Within that testament to timely help and skilled support are specific shout-outs that capture the human touch of the organization. Kristen, the representative, and Sharon, a caregiver, are singled out for praise: theyHave been amazing to the residence, and staff consistently recommend Caring Seniors because they are truly amazing. The message is straightforward: professional kindness from trusted people can make a real difference in the day-to-day experience of families and their loved ones. A chorus of appreciation frames Caring Senior Service as more than a supplier of services - it is a partner that families can rely on in moments that feel overwhelming.

Across the testimonials, a unifying mantra emerges: Caring Senior Services is a big, caring family. The company proclaims a mission of compassionate care, and many voices affirm that sentiment in vivid, personal ways. "Compassionate care is what we strive for!" becomes more than a slogan; it is a lived experience for clients, families, and staff alike. The tone is consistently warm and hopeful, with many reviewers highlighting the sense of belonging they feel as part of the Caring Senior Services community.

For the people who work there, the organization is described as a rewarding, flexible, and respectful workplace. Individuals share pride in their roles as caregivers and supervisors and emphasize the mutual respect that exists with management. Comments speak to the relationships formed with clients over time, the satisfaction of matching caregivers to the right clients, and the sense that this is not just a job but a calling. One caregiver notes that the job is flexible and enjoyable, and that management shows respect for staff. Others speak to the pride in building long-term bonds - some mentioning years of service and the deep connections that develop with clients and their families. The company's emphasis on pairing the right caregiver with the right client - so the connection endures - comes through as a defining strength.

The testimonials also paint a vivid picture of the care quality experienced by families. Reviewers celebrate consistent, high-quality care, privacy, and the gentle, loving approach that families value. They speak to the safety and peace of mind that caregivers provide - especially in challenging times like the COVID era - while keeping families informed and involved. The praise extends to leadership figures who set the tone for supportive, compassionate care. Names like Debby, Delia, Cinnamon, and Marcel appear as pillars of service, described as caring, dedicated, and genuinely invested in both clients and colleagues. The overarching refrain is that Caring Senior Service offers not just caregiving, but a partnership built on trust, respect, and genuine affection for those they serve.

At the same time, the collection of reviews includes a candid note from a dissenting voice. One reviewer labels Caring Senior Service as "the worst place to work for," warning against using their services as well as working for them. That outlier stands alongside a chorus of enthusiastic praise, highlighting the reality that, in any large community of caregivers and clients, opinions will vary. The presence of this counterpoint reminds readers that experiences can differ, and reflects the importance of choosing a partner with clear communication, strong values, and a compatible fit for each family's unique needs.

Taken together, these impressions sketch a portrait of Caring Senior Service as a deeply human organization, rooted in compassion, relationship-building, and a genuine sense of family. Families recount successful transitions, staff speak of a culture that respects and elevates caregiving, and leadership is praised for fostering an environment where caregivers can thrive while delivering thoughtful, personalized care. Even as a negative experience surfaces for some, the prevailing narrative emphasizes dependable support, heartfelt dedication, and a shared commitment to helping loved ones live with dignity, safety, and connection in their later years.

Located in Richardson, Texas, this area offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With several dining options within close proximity, such as Torchy's Tacos and Chick-Fil-A, residents can enjoy delicious meals without having to travel far. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy for easy access to medications. For entertainment, seniors can visit the Alamo Drafthouse Cinema or Cinemark Holdings theaters for a night out. Medical facilities like Baylor Medical Plaza and Eminent Medical Center are also conveniently located for any healthcare needs. The presence of places of worship like Shiloh Missionary Baptist Church and cafes like Red Truck Cafe provide opportunities for socializing and spiritual fulfillment. Overall, this part of Richardson offers a mix of convenience, entertainment, and healthcare services making it a desirable option for senior living.

Restaurants

• Torchy’S Tacos (0.7 miles)
• Chick-Fil-A (1.6 miles)
• Sonic Drive-In (1.7 miles)
• Guitars & Growlers (1.7 miles)
• McDonald's (1.9 miles)
• Waffle O’licious (2.1 miles)
• Rodeo Goat (2.2 miles)

Transportation

• Arapaho Center Station (1.1 miles)
• Park Lane Station (7.9 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.3 miles)

Theaters

• Alamo Drafthouse Cinema (2.5 miles)
• Cinemark Holdings (6.6 miles)
• Alamo Drafthouse Lake Highlands (7.7 miles)

Physicians

• Eye Care Associates (2.9 miles)
• Baylor Medical Plaza (2.9 miles)
• Eminent Medical Center (3.1 miles)
• Elizabeth Jekot Breast Imaging Center (3.2 miles)
• The ENT & Allergy Centers of Texas (4.5 miles)
• Plano Orthopedic & Sports Medicine Center (6.2 miles)
• Dhat (6.6 miles)

Places of Worship

• Shiloh Missionary Baptist Church (2.9 miles)
• Episcopal Church Of The Transfiguration (5.1 miles)
• Chase Oaks Church (6.5 miles)

Cafes

• Red Truck Cafe (4.4 miles)
• Mimi's Star Cafe (5.5 miles)
• Mozart Bakery (5.8 miles)
• Starbucks (7 miles)
• Starbucks (7 miles)
• Starbucks (7.7 miles)

Hospitals

• The Heart Hospital Baylor Plano (5.3 miles)
• Texas Health Presbyterian Hospital Dallas (7.2 miles)

Parks

• Memorial Park (5.8 miles)
• Russell Creek Park (6.4 miles)
• Hoblitzelle Park (6.4 miles)
• Addison Circle Park (6.8 miles)
• R.P Brooks Park (7.3 miles)