Remington Transitional Care Of Richardson
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1350 East Lookout Drive, Richardson, TX 75082
For more information about senior living options: (844) 490-3973
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Therapist John is very knowledgeable and helps residents reach daily task goals. Activities Director Debora checks on residents daily and is very helpful. The facility is beautiful and clean, with great therapists and outstanding activities. Catrice regularly checks on residents to ensure they are comfortable. Therapists Karen, Martina, and Emmy help residents progress toward daily activities at home. Nurse Phadelia is awesome and consistently ensures residents are OK. Therapists Swampna and Martina help residents progress and are highly skilled. Martha the aide goes above and beyond, and is caring and kind. The activity director has a wonderful personality and motivates participation. Therapists Bailey, Duncan, Ginger, and Swampa are professional and encouraging, helping residents succeed. Techs India and Maiza are attentive. The music and activities are phenomenal.
The reviewer claims that a nurse on the first floor yelled at another staff member in the hallway. The reviewer reports that the nurse was found sleeping in front of a computer at night. The reviewer alleges that the nurse was rude to the person delivering medications and refused to provide them. The reviewer says the father weakened during the stay, with staff who couldn't speak English, terrible communication, a rude and uncaring nurse, ignored requests, and weak physical therapy. The reviewer describes the facility as feeling more like a warehouse than a care facility and calls the experience absolutely awful. The reviewer advises avoiding the facility for elder care. The reviewer notes that nighttime staff were often sleeping, took hours to respond, and sometimes yelled at the patient. The reviewer recounts an incident where a nurse laughed at the patient, failed to provide pain medication or suctioning for hours, and wound care was neglected, leading to serious concerns about the facility. The reviewer claims a nurse did not respond to call lights for a long period, oxygen was not provided timely, and a breathing treatment was delayed until EMS arrived. The reviewer states there was poor communication, with staff not answering emails or returning calls, and scheduling and case-worker communication being inconsistent. The reviewer asserts that the administrator did not return the initial call, implying safety concerns and lack of responsiveness.The set of reflections about Remington Transitional Care portrays a facility whose reputation is strongly divided, with some residents and families praising certain aspects while others recount deeply troubling experiences. On one hand, several reviewers praise the environment as beautiful, clean, and well maintained, with staff who are kind, compassionate, and actively engaged in therapy and activities. They highlight therapists who are knowledgeable and encouraging, and an activities director who is described as warm, supportive, and involved in daily check-ins. In these accounts, the therapy program is presented as a core strength, helping patients make progress toward daily living tasks, and the overall atmosphere is described as pleasant and uplifting during the day.
On the other hand, a sizable portion of the feedback focuses on serious safety and care concerns that raise red flags for prospective families. Multiple reviewers report language barriers and limited English proficiency among staff, which in some cases contributed to communication difficulties and delayed responses to residents' needs. Nighttime care, in particular, is criticized by several families who describe cases where calls for help went unanswered for extended periods, nursing staff were seen sleeping on the job, and residents or family members felt ignored or rushed during urgent moments. In one harrowing account, a family describes a brother who did not receive timely oxygen, suctioning, or pain management; the narrative depicts a prolonged period of neglect, culminating in emergency transport and a diagnosis of sepsis, which the reviewer attributes in part to poor wound care and inadequate monitoring.
In addition to concerns about responsiveness, there are troubling anecdotes about how staff interact with patients and family members. Some reviews recount rude or dismissive behavior, including an instance where a nurse allegedly laughed at a patient's distress and another where staff yelled at a caregiver delivering medications. There are also complaints about specific incidents where a patient's needs were not addressed promptly, with families feeling that the nurses' attention was inconsistent or uneven across shifts. These stories emphasize a perceived inconsistency in the level of care, a low staff-to-patient ratio, and delays in essential services such as pain control, oxygen delivery, and routine nursing tasks.
Despite the negative reports, several reviews emphasize positive moments and improvements, illustrating a mixed picture. The same facility that is criticized for neglect is also praised for empathetic aides and caring therapists who go above and beyond in their daily rounds. Patients note improvements in their ability to perform daily activities, the confidence they gain through therapy, and the supportive presence of activity directors and therapists who foster a stimulating daily schedule, including music and group activities. The consistency of positive mentions regarding Debora, the activities director, and various therapists becomes a through-line in these accounts, suggesting that when the environment is collaborative and well-staffed, residents feel heard, valued, and motivated.
Communication with administrators and coordination of care emerge as another recurring theme. Several reviewers describe difficulties in obtaining timely responses from case workers and administrators, delays in scheduling doctor appointments, and miscommunications about care plans or daily routines. Some mention receiving late or absent replies to emails and calls, while others describe gaps between what is planned and what happens in practice - such as lunch being delivered during a doctor's appointment window or a discrepancy between scheduled therapy sessions and actual transport to therapy. These administrative shortcomings amplify the day-to-day frustrations voiced by families who are trying to ensure their loved ones receive consistent, coordinated care.
Taken together, the reviews present a complex mosaic: an environment that can be bright, comforting, and recovery-oriented on its best days, but that can also fall short in critical moments of safety, responsiveness, and clear communication. The contrasts are stark, with patient experiences ranging from meaningful progress and cheerful interaction with activity staff to accounts of neglected calls, delayed treatments, and perceived disrespect or indifference from some members of the night staff. For families weighing Remington Transitional Care, the combined narratives underscore the importance of conducting in-person visits, assessing night-shift staffing patterns, and clarifying care plans and communication channels before making decisions. While there are clearly compassionate professionals and a structured, engaging daytime program, concerns about safety, consistency, and responsiveness remain central to many reviewers' warnings.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (13 miles away) Dallas-Fort Worth International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Remington Transitional Care of Richardson is a premier assisted living community located in Richardson, TX. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide various options for entertainment and relaxation. Residents can enjoy a trip to our beauty salon for a pampering session, catch up on their favorite TV shows with cable or satellite TV in their private rooms, or socialize with fellow residents in our gaming room. We also have a fully furnished dining room where restaurant-style meals are served, giving residents the opportunity to enjoy delicious and nutritious food together. For those who like to stay active, we have a fitness room equipped with exercise machines and classes, as well as outdoor spaces such as gardens where residents can enjoy fresh air and nature.
Our care services are designed to meet the individual needs of each resident. Our staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medications properly and on time. In addition, we provide special dietary restrictions for those with diabetes or other specific dietary needs.
At Remington Transitional Care of Richardson, we prioritize the mental well-being of our residents. We offer a mental wellness program that includes activities and therapies aimed at promoting cognitive health and emotional wellness.
Our community is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This allows our residents easy access to essential services and opportunities for recreational activities outside the community.
Overall, Remington Transitional Care of Richardson provides a welcoming environment where seniors can receive personalized assistance while enjoying an array of amenities and engaging in fulfilling activities.
Remington Transitional Care Of Richardson is located at 1350 East Lookout Drive, Richardson, TX 75082 in Dallas County, Texas
Remington Transitional Care Of Richardson on seniors.fyi includes 10 photos including images showing interior, dining, salon, swimming pool, windows, decor, lighting, building, and more.
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Interior
Decor
Building
Windows
Dining
Lighting
Entrance
Exercise Equipment
Waiting Area
Swimming Pool
