Windsor House is a senior community in Richardson, TX.
Information last verified:
1400 Scottsboro, Richardson, TX 75082
To contact a resident: (214) 995-9696
For more information about senior living options: (866) 208-4318
Some residents describe major nighttime noise that disrupted sleep.
At least two reviews describe being kept awake by a neighbor’s noise from late night into early morning. Residents say they raised the issue to management, but the problem continued for weeks, leading them to leave and request notice early. One review also mentions the noise impacting a child’s sleep.
Several residents raise concerns about door and gate reliability.
Multiple reviews point to security problems tied to gates, garage doors, and hallway or entry access being left open or not working reliably. Some residents also mention package theft when items weren’t handled through lockers or when access was uncertain. A separate review describes the overall security to reach the property grounds as unreliable, with management not addressing concerns to the resident’s satisfaction.
Residents frequently highlight fast, helpful maintenance when issues come up.
Across many reviews, residents describe maintenance teams as responsive and efficient, often resolving work orders quickly. Several call out specific maintenance staff for being courteous and explaining repairs. Even where other experiences were mixed, maintenance is described as a bright spot.
Many reviews say leasing staff are attentive and communicate clearly.
A large share of reviews focus on the leasing office and management team being friendly, patient, and responsive to questions and requests. Several residents mention individual staff members for guiding tours, supporting the application process, and following up quickly. Some reviews also contrast strong office help with frustrations elsewhere, but the overall theme is that staff communication is a consistent positive.
Residents value the walkable area and nearby conveniences.
Multiple reviews mention easy access to restaurants, shopping, and everyday needs within walking distance. Residents cite nearby spots such as Whole Foods and CVS, and at least one review mentions being close to DART. A few reviews also describe the neighborhood as safe and quiet despite being near busier roads.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Board and Care Home
Dallas Love (13 miles away) Dallas-Fort Worth International (21 miles away)This part of Richardson, Texas offers a variety of amenities and services that cater to senior living. With several popular restaurants nearby such as Chick-Fil-A, Rodeo Goat, and Torchy's Tacos, seniors can enjoy a range of dining options. Additionally, there are pharmacies like CVS and Walgreens in close proximity for convenient access to medications. Places of worship like Shiloh Missionary Baptist Church and Chase Oaks Church provide spiritual support for residents. There are also reputable healthcare facilities including Baylor Medical Plaza and The Heart Hospital Baylor Plano, ensuring quality medical care. Transportation options such as the Arapaho Center Station make it easy for seniors to get around the area. Parks like Memorial Park and Hoblitzelle Park offer outdoor recreational opportunities, while theaters and cafes provide entertainment options. Overall, this part of Richardson provides a well-rounded community for seniors looking to live in a vibrant and convenient location.
Windsor House is located at 1400 Scottsboro, Richardson, TX 75082 in Dallas County, Texas
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