2212 Bluebonnet Drive, Richardson, TX 75082
For more information about senior living options: (844) 490-3973
The Family's Choice offers competitive pricing for assisted living accommodations, reflecting a higher cost structure in comparison to both Dallas County and the broader Texas state averages. For a semi-private room, residents can expect to pay $5,822 monthly, which significantly exceeds the county's average of $3,535 and the state's average of $3,680. Similarly, private rooms at The Family's Choice are priced at $6,986, again surpassing Dallas County's rate of $4,702 and Texas' average of $4,096. For those considering a studio apartment, the monthly fee stands at $7,568 - markedly higher than both the county's price of $3,625 and the state's average of $3,758. These figures suggest that while The Family's Choice may offer amenities or services that justify their premium pricing, potential residents should carefully weigh these costs against their specific needs and expectations.
| Floor plans | The Family's Choice | Dallas County | Texas |
|---|---|---|---|
| Semi-Private | $5,822 | $3,535 | $3,680 |
| Private | $6,986 | $4,702 | $4,096 |
| Studio | $7,568 | $3,625 | $3,758 |
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Twin Rivers is described as a wonderful place with a great staff. The staff members Mona, James, Nancy, Diana, and Danielle are praised for their helpfulness. The staff is described as truly caring about residents and their families. Management is noted for making transitions special and supportive for families. The facility exudes a spirit of love and happiness from the moment one enters. The decor is bright and cheery, and residents appear happy. Twin Rivers is said to set the bar high for care and attention to detail. Residents receive excellent care every day. Nancy Harvath, the Executive Director, is credited with hiring a compassionate, caring staff. The Twin Rivers team is appreciated for showing up every day and loving their work. Management and staff are praised for making residents and families feel at home. The team goes above and beyond to welcome new residents and help them settle in. The community is described as beautiful, sparkling clean, and well maintained. Residents are engaged, well cared for, and personally known by staff. Overall, Twin Rivers is regarded as a wonderful place to call home and is highly recommended.
One reviewer calls Twin Rivers the worst experience not just for their mom but their entire family. They claim paying more does not mean better care or compassion. They describe confusion and miscommunication from day one. They report being threatened by a staff member with a lawsuit. They note frequent changes in directors and staff and say the warmth of caring was gone. They say their mother was not being cared for and that there was lip service instead of heartfelt caring.Twin Rivers Assisted Living and Memory Care in Richardson, Texas has inspired a wide spectrum of experiences from the families and individuals who've interacted with it. Some readers sing its praises as a bright, welcoming place where residents feel seen and where staff go above and beyond to create a sense of home. Others caution that the facility can fall short of expectations, especially when communication falters, leadership turns over frequently, or care concerns surface. Taken together, the stories paint a nuanced portrait of a community that can be incredibly nurturing for some, while challenging for others.
Several reviews center on overwhelmingly positive impressions of the staff and daily life at Twin Rivers. Visitors and residents alike highlight the warmth and attentiveness of the team, with Mona and James singled out by name for their helpfulness and approachability. Nancy Harvath, the Executive Director, is frequently praised for hiring people who genuinely care about residents and families. The hospitality shines through in the small details: a kitchen that invites resident input on meals through the Chef, activities that keep people connected - cards, happy hour, movie hours, church services, and invigorating exercise sessions - and a decor that feels bright, cheery, and home-like. In these accounts, the staff are described as respectful and deeply engaged, capable of balancing practical needs with the emotional realities of aging.
The same narratives emphasize the value of rich, ongoing human interaction as a cornerstone of life at Twin Rivers. Families speak of being treated as part of a larger community - neighbors, not numbers. The activities program is highlighted as meaningful and well-attended, with staff going to great lengths to ensure residents feel seen and involved. A recurring compliment is the way the team communicates with loved ones: prompt replies to questions and emails, regular check-ins, and a willingness to coordinate care so that families feel informed and confident about their relatives' well-being. For some, Twin Rivers feels less like a facility and more like a family environment where residents are known and cared for with intention.
There is also a strong sense of outside advocacy shaping the experience in a positive way for some families. A friend and professional contact, George Barrett of Joy Senior Living Services, is described as having helped the narrator locate the best fit for their mother, with Twin Riversrecommended as a perfect match after a 2022 visit and meetings with management. In these accounts, the staff's commitment to smooth transitions is evident, with the management and caregiving teams making the moving process emotionally manageable for families and preserving a sense of continuity and dignity for the resident. The overall impression in these stories is that Twin Rivers can deliver a level of attentiveness and warmth that many families are seeking when making a difficult life transition.
However, the experiences at Twin Rivers are not uniformly glowing. One reviewer offers a stark warning: do not place a loved one here. This account describes a prolonged, distressing period marked by ongoing problems that persisted despite attempts to improve the situation. The reviewer notes that even adding video equipment to a room did not resolve the underlying issues and emphasizes that higher costs did not translate into better care or more compassion. The blunt takeaway is cautionary: the facility did not meet the family's expectations for safety, responsiveness, or genuine caregiver engagement over the course of years, and the family ultimately felt compelled to move their loved one elsewhere.
In a related but more detailed critique, another family describes a troubling spiral involving miscommunication, frequent leadership turnover, and staff changes that left them feeling unsupported. The narrative recounts red flags from day one and continues with a pattern of confusion, poor follow-through, and at least one early confrontation where a staff member allegedly threatened legal action. The reviewer claims that video documentation existed to prove inconsistencies, and that management appeared to side with certain staff members rather than address family concerns. The bottom line for this family was that happiness and safety mattered most for their mother, and they ultimately chose to relocate, reporting a renewed sense of peace and satisfaction after the move.
Amid these contrasting experiences, there are voices from the care community that speak to consistent, commendable care. A professional in the physical therapy field within a Continuing Care Retirement Community notes that Twin Rivers houses a remarkable team who clearly loves their work and their employer. This person describes a very positive experience with the transition process - assistance from Senior Living Specialists, a well-managed move-in, and ongoing, reassuring communication with family members far away. The impression here is of a well-functioning team that delivers dependable care, responsiveness, and a level of personal attention that helps families feel confident in the resident's safety and happiness.
Other testimonials center on the practical realities of daily life for residents and their families. A reviewer who has family in Twin Rivers for an extended period describes the staff as treating their mom as if she were family - kinds of warmth and respect that feel transformative for the resident and the family. Maria L. and Micah G. are highlighted as especially thoughtful advocates, with the staff consistently visible, caring deeply, and remaining available to listen to concerns. The sense of belonging - other residents being referred to as "family members," a lively menu, and transparent service - helps to build trust in the community. For these families, the staffing and culture feel genuinely aligned with the goal of making life in assisted living feel like a real home.
A number of reviews also relate experiences surrounding transitions between levels of care and relocations within Twin Rivers. One account describes a mom who moved from assisted living to the memory care side, with the family expressing gratitude for the staff's compassion and the facility's open, bright atmosphere. The family emphasizes peace of mind and the staff's ability to manage the emotional nuances of dementia care, noting that the environment, meals, and engagement activities all contributed to a sense of well-being. Others recount relocating a loved one from another city and finding Twin Rivers in Richardson to be a welcoming, well-maintained setting with strong engagement from visiting medical staff and a resident-focused approach to food and daily life.
Taken together, these reviews present Twin Rivers as a community of contrasts. For some families, it is a beacon of care, connection, and comfort where staff feel like a true extended family, where activities are meaningful, and where leadership sets a tone of respect and attentiveness. For others, the experience highlights real concerns about communication, leadership stability, and the consistency of care, enough to prompt relocation and a re-evaluation of what is truly needed for a loved one's safety and happiness. As prospective families visit and consider Twin Rivers, the stories underscore the importance of meeting the team, asking pointed questions about care practices and staffing, and listening closely to the lived experiences of residents and their families. The facility can offer a powerful, life-affirming environment for many, while acknowledging that it may not meet every family's expectations in every regard.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (14 miles away) Dallas-Fort Worth International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Family's Choice in Richardson, TX is a welcoming assisted living community that provides a supportive and nurturing environment for seniors seeking both independence and assistance. Specializing in board and care services as well as respite care, the community ensures that residents receive personalized attention tailored to their unique needs.
At The Family's Choice, residents enjoy a range of amenities designed to enhance their quality of life. The beautifully furnished accommodations include cozy dining spaces and inviting outdoor areas, perfect for relaxation or socializing with friends. The community offers essential housekeeping services and move-in coordination to ensure a smooth transition, allowing residents to focus on enjoying their new home.
Care services are comprehensive, addressing activities of daily living such as bathing, dressing, and transfers. Residents benefit from coordinated health care support and specialized dietary options, including diabetes management and meal preparation that caters to individual dietary restrictions. The dedicated staff also assists with medication management and makes transportation arrangements for medical appointments, ensuring peace of mind for both residents and their families.
Engagement is key at The Family's Choice, with scheduled daily activities designed to promote social interaction and mental stimulation. Residents have access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and convenient transportation options.
With its focus on compassionate care and a vibrant lifestyle, The Family's Choice stands out as an excellent option for seniors looking for a fulfilling assisted living experience in Richardson.
The Family's Choice offers competitive pricing for assisted living accommodations, reflecting a higher cost structure in comparison to both Dallas County and the broader Texas state averages. For a semi-private room, residents can expect to pay $5,822 monthly, which significantly exceeds the county's average of $3,535 and the state's average of $3,680. Similarly, private rooms at The Family's Choice are priced at $6,986, again surpassing Dallas County's rate of $4,702 and Texas' average of $4,096. For those considering a studio apartment, the monthly fee stands at $7,568 - markedly higher than both the county's price of $3,625 and the state's average of $3,758. These figures suggest that while The Family's Choice may offer amenities or services that justify their premium pricing, potential residents should carefully weigh these costs against their specific needs and expectations.
The Family's Choice is located at 2212 Bluebonnet Drive, Richardson, TX 75082 in Dallas County, Texas
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