The Family's Choice in Richardson, TX

2212 Bluebonnet Drive, Richardson, TX 75082

For more information about senior living options: (844) 490-3973

4.5 from 26 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living Board and Care Home Respite Care

The Family's Choice Costs & Pricing

The Family's Choice offers competitive pricing for assisted living accommodations, reflecting a higher cost structure in comparison to both Dallas County and the broader Texas state averages. For a semi-private room, residents can expect to pay $5,822 monthly, which significantly exceeds the county's average of $3,535 and the state's average of $3,680. Similarly, private rooms at The Family's Choice are priced at $6,986, again surpassing Dallas County's rate of $4,702 and Texas' average of $4,096. For those considering a studio apartment, the monthly fee stands at $7,568 - markedly higher than both the county's price of $3,625 and the state's average of $3,758. These figures suggest that while The Family's Choice may offer amenities or services that justify their premium pricing, potential residents should carefully weigh these costs against their specific needs and expectations.

Floor plansThe Family's ChoiceDallas CountyTexas
Semi-Private$5,822$3,535$3,680
Private$6,986$4,702$4,096
Studio$7,568$3,625$3,758

Overall Review of The Family's Choice

Pros

  • pro Twin Rivers is a wonderful place with a caring, attentive staff.
  • pro The staff truly loves and cares about residents and their families.
  • pro Visitors feel the spirit of love and happiness upon entering Twin Rivers.
  • pro The facility offers meaningful activities that make residents feel special and loved.
  • pro Twin Rivers sets the bar high for care and attention to detail.
  • pro The team treats residents like family, with warmth and respect.
  • pro The community is beautiful, bright, clean, and well maintained.
  • pro The leadership is fantastic and the staff have a servant's heart.
  • pro Twin Rivers feels like a second family to many residents and their families.
  • pro The staff is dedicated, responsive, and goes above and beyond to help.
  • pro Twin Rivers is a hidden gem in the DFW area.
  • pro Residents enjoy good food and engaging programs.

Cons

  • pro They warned that no one should put a loved one in this facility, calling it the worst experience for their mom and the entire family.
  • pro They stated that paying more does not guarantee better care and compassion.
  • pro They claimed their mother was treated horribly for over three years.
  • pro They described confusion and miscommunication from day one, with frequent director changes and staff who did not seem to care.
  • pro They said they were threatened by a staff member with a lawsuit.
  • pro They alleged there was video documentation of untruths by staff, and that management did not address it.
  • pro They said they had to babysit the staff to get them to do their job, yet their mom was not being cared for.
  • pro They criticized lip service rather than true, heartfelt caring from the staff.

Review

This Richardson community is best suited for families seeking a warm, home-like atmosphere where staff deliver personal, attentive care and residents are treated like family. The strongest appeal is a genuine sense of belonging: a one-story, bright setting that supports easy mobility, a calm pace, and heavy emphasis on human connection. Prospective residents who value meaningful social programming, responsive dining options, and hands-on involvement from leadership will feel at home here. The memory care population benefits from a cohesive staff culture that carries through transitions, with residents who respond to daily activities, purposeful engagement, and a communal feel that seems to sustain well-being.

Alternatives should be considered by families that cannot tolerate inconsistent leadership, frequent turnover, or uneven communication. Several reviews recount sharp contrasts: shifts in directors, temp leaders, and episodes where follow-through and transparency appeared lacking. There are accounts of miscommunication and even conflicts between families and management. For families prioritizing a rock-solid governance with predictable processes, or where care oversight needs to be absolutely fail-safe, other communities with longer-tenured leadership and stricter accountability may be a better fit.

The community's most dependable strengths offset the biggest risks. When care teams feel personally invested, residents receive timely responses, and families sense that involvement is welcomed rather than discouraged. Staff members are repeatedly described as compassionate, respectful, and dedicated to the residents' happiness and health. Leadership is accessible, with executives and activity coordinators known to residents and families, and daily life is characterized by genuine warmth, regular activities, and a sense of shared purpose. Cleanliness, safety, and a well-maintained environment consistently receive praise, reinforcing trust that physical care supports emotional well-being.

Nonetheless, the most serious concerns center on communication lapses and leadership instability. Some families report confusion from day one, frequent director changes, and a perception that promises were not consistently kept. These experiences can escalate anxiety during transitions and raise questions about care coordination, billing clarity, and responsiveness to urgent needs. While many families express gratitude for the care received and the staff's heartfelt investment, the risk of uneven follow-through cannot be dismissed. The contrast between glowing testimonials and sharply negative accounts signals that real-world performance depends heavily on current leadership, team stability, and the facility's systems for accountability.

In practice, the community's advantages tend to outweigh its drawbacks for families who verify current conditions and engage proactively. The high staff engagement, low overall turnover relative to the industry norm, and a culture that treats residents as family create a powerful positive offset to occasional miscommunications. The care team's willingness to tailor meals, schedules, and activities to individual preferences - and to involve residents in those decisions - is a meaningful differentiator. For memory care residents, the emphasis on routine, predictability, and meaningful engagement translates into peace of mind for families who want their loved ones to feel known and valued.

Decision-makers should approach with a practical, disciplined plan. Schedule a sit-down with the Executive Director and Wellness Director to review current staffing, turnover, and the facility's escalation paths for concerns. Request recent family references and contact those who can speak to day-to-day care, not just marketing pitches. Observe a routine day: mealtimes, activity periods, and rounds with nursing staff to gauge consistency and communication. Ask to review incident and follow-up logs, care plans, and billing statements for recent months. If stability in leadership, transparent communication, and a strong sense of community are non-negotiables, this community remains a leading option; if not, explore facilities with more consistently tenured management and tighter governance controls.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (14 miles away) Dallas Love (14 miles away)
  • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Family's Choice in Richardson, TX is a welcoming assisted living community that provides a supportive and nurturing environment for seniors seeking both independence and assistance. Specializing in board and care services as well as respite care, the community ensures that residents receive personalized attention tailored to their unique needs.

At The Family's Choice, residents enjoy a range of amenities designed to enhance their quality of life. The beautifully furnished accommodations include cozy dining spaces and inviting outdoor areas, perfect for relaxation or socializing with friends. The community offers essential housekeeping services and move-in coordination to ensure a smooth transition, allowing residents to focus on enjoying their new home.

Care services are comprehensive, addressing activities of daily living such as bathing, dressing, and transfers. Residents benefit from coordinated health care support and specialized dietary options, including diabetes management and meal preparation that caters to individual dietary restrictions. The dedicated staff also assists with medication management and makes transportation arrangements for medical appointments, ensuring peace of mind for both residents and their families.

Engagement is key at The Family's Choice, with scheduled daily activities designed to promote social interaction and mental stimulation. Residents have access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and convenient transportation options.

With its focus on compassionate care and a vibrant lifestyle, The Family's Choice stands out as an excellent option for seniors looking for a fulfilling assisted living experience in Richardson.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Chick-Fil-A (1.1 miles)
  • Sonic Drive-In (1.7 miles)
  • Vickery Park (2.1 miles)
  • Pangea (2.2 miles)
  • Rodeo Goat (2.3 miles)
  • McDonald's (2.4 miles)
  • King Buffet (2.7 miles)

Physicians

  • Elizabeth Jekot Breast Imaging Center (1.1 miles)
  • Baylor Medical Plaza (1.5 miles)
  • Eminent Medical Center (4.4 miles)
  • Eye Care Associates (4.7 miles)
  • The ENT & Allergy Centers of Texas (5.4 miles)
  • Dhat (7.3 miles)
  • Plano Orthopedic & Sports Medicine Center (7.4 miles)

Places of Worship

  • Shiloh Missionary Baptist Church (2 miles)
  • Chase Oaks Church (5.2 miles)
  • Episcopal Church Of The Transfiguration (7.2 miles)
  • Gateway Community Church (7.5 miles)
  • First Baptist Wylie (8.4 miles)

Transportation

  • Arapaho Center Station (3.3 miles)

Cafes

  • Red Truck Cafe (3.7 miles)
  • Mozart Bakery (5.3 miles)
  • Black Rock Coffee Bar (6.3 miles)
  • Mimi's Star Cafe (6.8 miles)
  • Starbucks (8 miles)

Theaters

  • Alamo Drafthouse Cinema (4.6 miles)
  • Cinemark Holdings (5.3 miles)

Parks

  • Memorial Park (5.3 miles)
  • Hoblitzelle Park (5.7 miles)
  • Russell Creek Park (7.4 miles)
  • Twin Creeks Park (8.5 miles)

Hospitals

  • The Heart Hospital Baylor Plano (6.5 miles)

Frequently Asked Questions

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