San Remo in Richardson, TX
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3550 North Shiloh Road, Richardson, TX 75082
For more information about senior living options: (844) 490-3973
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Rebecca D. and Darcy U. are highly skilled nurses who provide compassionate care. The physical therapy team worked miracles with the patient, and the nursing staff were incredibly supportive. The therapists celebrated every small victory, keeping the patient motivated. The wound care team was exceptional - meticulous, gentle, and knowledgeable. Ciara Runyan is a kind, helpful staff member who contributes to a welcoming environment. Carmen Runyan is outstanding and makes families feel comfortable. San Remo is a beautiful building with an excellent, caring staff. The staff's dedication to quality care is evident every day. San Remo feels like home from the moment one arrives. The Activities Director Tina loves her job and runs engaging activities. Aaron, the Maintenance Director, is diligent, friendly, and responsive. The facility is clean, well-maintained, and comforting.
The reviewer states that San Remo is awful and that the nurses provide very little care, especially on weekends. They warn others not to leave a loved one there, calling it neglectful and one of the worst care facilities. Call bells go unanswered for hours and staff often ignore basic needs. Wound care and dressing changes are delayed due to lack of supplies and understaffing. The food is described as absolutely terrible, sometimes not fit for a dog. Medications are mishandled, with delays, refusals, or even overdosing that endangered patients. Hygiene and cleanliness are severely neglected, with missed showers and dirty conditions reported. The facility is said to smell like urine and have unsanitary conditions. Administrative communication is non-existent or rude, with poor coordination and lack of proper orientation. There are accounts of life-threatening events or deaths due to care failures, including choking/asphyxiation. Some reviewers were told to remove their loved ones or were unable to get proper care, leading them not to recommend the facility.San Remo in Richardson, Texas is best suited for families seeking a polished, therapy-forward rehab environment where several frontline staffers are repeatedly praised for genuine care. This community shines for loved ones who arrive post-acute with a clear plan for physical or occupational therapy and who can benefit from a nurturing, home-like culture. Those who want a hands-off experience or who require relentless, foolproof safety and consistency should look elsewhere. In particular, families with dementia care needs or where consistent staffing and meticulous medical oversight are non-negotiable will want to explore alternatives that may deliver steadier daily reliability.
On the positive side, San Remo earns strong marks for the quality of its rehabilitation teams and for individuals who go the extra mile. The PT/OT teams are widely praised for patient-centered coaching, gradual progress, and the ability to meet residents where they are, even when pain and frustration surface. Wound and infection care teams are repeatedly lauded for meticulous plans and transparent explanations, helping families regain confidence during anxious recovery phases. The facility's atmosphere, design, and ancillary services - such as in-house haircare, activities, and a responsive maintenance crew - create a welcoming, comfortable backdrop that makes the rehab journey feel supported. Personalities like Carmen Runyan, Rebecca, Ciara, Andrea, and Tina frequently emerge as the hinge-point between a hopeful recovery and a disappointing stay, underscoring that strong, caring staff can drive meaningful improvement.
Yet the experience at San Remo is sharply divided by visibility of care and consistency, with a number of troubling reports that cannot be dismissed. Several reviews describe weekends or evenings when call bells go unanswered, supplies run short, and routine nursing tasks are delayed. There are persistent assertions about lapses in medication management, inconsistent access to wound care, and hygiene oversights that left family members alarmed. Some residents and families recount patient deterioration or near misses that prompted urgent transitions back to hospital settings. Infections, delays in treatments, and notable communication gaps with administrators and clinical leadership appear in multiple accounts. Taken together, these concerns illustrate a real risk profile that families must weigh against the facility's otherwise strong therapy offerings.
The core tension is whether San Remo's benefits can overcome the fragility of its safety and communication gaps. When therapy teams deliver real progress and nurses or CNAs demonstrate steadiness and warmth, families report outcomes that feel transformative and reassuring. Those same families, however, acknowledge that great care can be inconsistent: a few standout staff members cannot compensate for episodic understaffing, delayed responses, or systemic lapses that threaten safety. The contrast is stark: the same building that hosts exceptional rehab outcomes and heartfelt kindness can also encounter breakdowns in basic daily care, hygiene, and timely clinical oversight. For families who can maintain vigilant oversight and insist on explicit care protocols, the upsides can be realized; for others, the downsides may eclipse the gains.
In making a decision, the prudent path is to treat San Remo as a facility that can deliver exceptional rehab and compassionate care - but only with a robust, ongoing family or advocate involvement. Prospective residents should request a defined therapy plan with daily progress milestones, confirm a dedicated nursing or aide team, and verify medication management processes before admission. A trial stay - observing call-bell response times, room and supply continuity, and the consistency of discharge planning - will reveal whether the positives remain constant day-to-day. If the expectation is reliable, around-the-clock care with predictable communication and uncompromised safety, alternatives that emphasize staffing stability and transparent operations may be a better match. For families willing to invest in active governance of care, San Remo remains a compelling option worth pursuing.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (13 miles away) Dallas-Fort Worth International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.San Remo in Richardson, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community features a beauty salon for residents to maintain their grooming needs, along with access to cable or satellite TV for entertainment purposes. Additionally, San Remo provides community-operated transportation services to enable residents to easily access various destinations.
The computer center allows residents to stay connected with their loved ones through technology, while the dining room offers restaurant-style dining experiences where nutritious and delicious meals are served. The fitness room promotes an active lifestyle, while the gaming room provides opportunities for recreation and socialization. Residents can also enjoy the serene outdoor space and garden area.
Housekeeping services ensure that living spaces are always clean and well-maintained. Each resident enjoys the comfort of fully furnished apartments with private bathrooms and kitchenettes. Move-in coordination assistance is available to facilitate a smooth transition.
San Remo understands the importance of maintaining good health, both physically and mentally. That's why it offers wellness programs, high-speed internet access, and transportation arrangement for non-medical purposes as well as doctor's appointments.
In terms of care services, San Remo ensures 24-hour call system and supervision for safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by caring staff members. Residents with special dietary restrictions have their needs accommodated through diabetes diet options and other specialized menus. Medication management is also available to ensure proper administration.
Residents at San Remo can enjoy an array of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. In close proximity to numerous pharmacies, physicians' offices, restaurants, transportation options, and theaters; San Remo offers convenience in accessing essential amenities within the local area.
Overall, San Remo in Richardson provides a nurturing environment where residents receive personalized care and support, while enjoying a vibrant and engaging lifestyle.
This area of Richardson, Texas offers a variety of amenities and services that would be beneficial for senior living. With multiple pharmacies within a short distance, access to medication and healthcare is convenient. There are also several dining options ranging from fast food to sit-down restaurants, catering to different preferences. Nearby medical facilities such as Baylor Medical Plaza and Elizabeth Jekot Breast Imaging Center provide quality healthcare services. Transportation options include the Arapaho Center Station for easy access to public transit. For leisure activities, there are theaters like Alamo Drafthouse Cinema and places of worship for spiritual fulfillment. Additionally, parks like Lochwood Park offer opportunities for outdoor recreation and relaxation. Overall, this area provides a well-rounded community with essential resources for seniors looking to settle in the Richardson area.
San Remo is located at 3550 North Shiloh Road, Richardson, TX 75082 in Dallas County, Texas
San Remo on seniors.fyi includes 10 photos including images showing interior, building, architecture, landscaping, exterior, salon, living room, decor, and more.
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