Legend Oaks Healthcare And Rehabilitation Garland
Save2625 Belt Line Road, Garland, TX 75044
For more information about senior living options: (844) 490-3973
Legend Oaks Healthcare and Rehabilitation, including locations such as Garland, has drawn a broad spectrum of opinions in recent feedback. Some families describe an exceptionally positive experience - clean, bright, and welcoming - with compassionate staff and strong rehabilitation programs that they feel genuinely support recovery. Others recount alarming lapses in care, ranging from delayed medications and inadequate personal care to sanitation concerns and safety worries. The total picture is a mosaic of praise and strong warnings that can vary dramatically from one reviewer to the next.
Several testimonials highlight the facility in very favorable terms. Reviewers repeatedly mention a high standard of cleanliness and well-maintained, updated rooms, along with a pleasant and home-like atmosphere. The staff is frequently described as kind, patient, and attentive, with particular appreciation for nurses and front-desk personnel who are said to be available when needed. The rehabilitation services are singled out as excellent or impressive, and the overall environment is described as inviting for visitors. In some accounts, specific individuals shine through - Shirley and Nurse B. are noted for their kindness, and the team around Lacey and Mr. Hunter is praised for representing the location well. The consensus in these voices is that Legend Oaks can be a very good place for skilled nursing, long-term care, and inpatient therapy when the experience is aligned with strong staffing and proactive care.
One review in particular frames Legend Oaks Garland as the kind of facility a family would choose with confidence after seeing steady, constructive care over several months. The writer cared for a loved one for four months, describing the care as the most successful and beneficial for recovery among the facilities their family has used in the past year. They emphasize that while no nursing facility is perfect, the staff's work and the recovery-focused approach stood out compared with other places. They praise the quality of food, the helpfulness of the nurses, and "excellent" rehabilitation services, adding that the environment is clean and pleasant for visits. They acknowledge room for improvement in bedside manner but stress that they never worry about whether essential tasks are being completed, which is a meaningful reassurance for families navigating extended care.
Alongside these supportive voices, a number of reviews present serious warnings about the facility. A subset of commenters describe the care as deeply problematic, with claims of rude or unprofessional staff and neglectful practices. Specific allegations include delays in providing pain medications, missed or improperly scheduled personal care such as bathing, and unsanitary conditions like urine left on the bedside floor. Some accounts criticize a particular medicating nurse, with one reviewer stating that a certain medications nurse should be disbarred. There are mentions of wound care concerns, questions about the thoroughness of daily cleaning, and complaints about overall attentiveness to residents' well-being. One reviewer even recounts an incident of chemical restraint cited by the state, a highly serious accusation that underscores concerns about patient safety and appropriate treatment.
Other reviews echo the theme of genuine concern regarding the consistency and quality of care. Some families report that their loved ones experienced extended waits for routine tasks, such as being changed or receiving medications, and express frustration about what they perceive as insufficient staffing or turnover. There are mentions of diarrhea, questions about overall cleanliness, and uncomfortable anecdotes about staff behavior that lead to a loss of trust. In a few cases, reviewers recount ethical and safety concerns, including hospice-related decisions and how medications and symptoms were managed near the end of life, which left families feeling unsettled about the care their loved ones received. The language in these entries ranges from strongly critical to emotionally charged, reflecting the depth of impact on family members during vulnerable periods.
Interwoven with the critiques are vivid accounts of what some readers view as excellent care. Several reviewers describe Legend Oaks as "awesome," with staff who are "caring and helpful" and a facility that feels like a home rather than a hospital. They praise the attractive environment, the warmth of the therapy team, and the front-office experience, noting that residents seem well cared for and that communication with families is strong. Phrases like "wonderful building," "impressive rehabilitation staff," and "beautiful facility" appear in multiple positive notes, reinforcing the impression that the best experiences at Legend Oaks come when the team is complete, attentive, and well-coordinated. In some locations, reviewers specifically commend the administrator, DON, and ADONs for their leadership and the overall teamwork that supports residents and their families.
Taken together, the collection of reviews paints a nuanced portrait. For some families, Legend Oaks stands out as a very good option - clean, well-maintained, and staffed with people who are genuinely invested in residents' recovery and comfort. For others, the experience is marked by significant concerns that touch on every tier of care - from medication administration and hygiene to responsiveness and safety. The discrepancies underscore how critical location, staffing, and day-to-day operations are to the quality of care in long-term and rehabilitative settings. For anyone considering Legend Oaks, the takeaway is to evaluate the individual facility carefully: ask detailed questions about medication timing, cleanliness protocols, staff-to-resident ratios, and how concerns are addressed; consider visiting at different times; and consult state health inspections and resident feedback to get a fuller sense of the current climate and practices.
Legend Oaks Healthcare And Rehabilitation in Garland, TX is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can indulge in haircuts and styling services. It also has cable or satellite TV in each room for entertainment purposes.
Transportation is readily available with community-operated transportation and transportation arrangements for non-medical purposes, ensuring that residents can easily get around town. The community also offers a computer center for those who want to stay connected and a fitness room for physical well-being.
Legend Oaks Healthcare and Rehabilitation provides fully furnished accommodations with private bathrooms and kitchenettes, allowing residents to have the comfort of home while receiving the care they need. Housekeeping services are provided to ensure cleanliness and outdoor spaces such as gardens offer opportunities for relaxation and enjoyment.
Residents can dine restaurant-style in the community's dining room, with special dietary restrictions taken into consideration. For intellectual stimulation, there is a small library where residents can read and a gaming room for recreational activities.
Care services are available round-the-clock with a 24-hour call system and supervision provided by trained staff. Assistance with daily living activities such as bathing, dressing, and transfers are offered to maintain independence. The staff also assists with medication management, diabetes diets, meal preparation, and service.
Mental wellness programs are available to support the emotional well-being of the residents. Additionally, the community offers transportation arrangements to doctors' appointments for convenience.
To keep residents engaged and active, Legend Oaks Healthcare And Rehabilitation organizes various activities like fitness programs, planned day trips, resident-run activities, scheduled daily activities, concierge services ensuring that there is always something enjoyable happening within the community.
With several nearby pharmacies, physicians' offices, restaurants,and theaters within close proximity,the assisted living community makes it convenient for residents to access necessary medical care,fine dining options,and cultural entertainment.
Legend Oaks Healthcare And Rehabilitation Garland is located at 2625 Belt Line Road, Garland, TX 75044 in Dallas County, Texas
Legend Oaks Healthcare And Rehabilitation Garland on seniors.fyi includes 16 photos including images showing interior, exercise equipment, living room, rehabilitation, gym, bedroom, wooden flooring, windows, and more.
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