The Preserve at Spring Creek (Opening in 2022)

2055 Arapaho Road, Garland, TX 75040

For more information about senior living options: (844) 490-3973

5 from 100 reviews
5 stars
99
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    Overall Review of The Preserve at Spring Creek (Opening in 2022)

    Pros

    • pro The staff, residents, and leadership are consistently described as caring and dedicated.
    • pro The front desk concierge greets visitors with warmth, giving the feel of entering a luxury hotel.
    • pro The community is beautiful, well-maintained, and architecturally stunning with plenty of natural light.
    • pro A rich calendar of activities and amenities keeps residents engaged and fulfilled.
    • pro Families report peace of mind knowing their loved ones are safe, well cared for, and forming new friendships.
    • pro The dining services and overall culinary offerings are frequently praised as excellent.
    • pro The Executive Director is praised for involvement and leadership, with staff noted for going above and beyond.
    • pro Many residents and families feel The Preserve provides a true sense of community where people feel at home.

    Cons

    • pro A reviewer stated that a prospective resident was told she could not move in because she has a colostomy bag and it may leak, describing this as very disappointing.

    Review

    The Preserve at Spring Creek stands out as a warm, thriving community where senior living feels less like a transition and more like joining a welcoming, well-supported family. Across the many voices shared, the common thread is clear: a beautiful setting that is meticulously maintained, a culture of care, and a sense that residents genuinely enjoy not only their day-to-day routines but also the everyday human connections that make life feel richer. From the moment you step inside, you can sense a deliberate emphasis on quality - from the polished decor and calming atmosphere to the careful attention paid to the fragrances, lighting, and spaces that invite conversation, relaxation, and engagement. Several reviews emphasize that the experience feels like walking into a luxury hotel, with a concierge greeting you warmly at the door and a lobby that instantly communicates care and kindness.

    Families who have moved loved ones here repeatedly describe the Preserve as a place that brings peace of mind. One of the most compelling themes is safety paired with social connection: a father who moved in February found not only safety but a new circle of friends and community that helped him settle into life with happiness and purpose. The peace-of-mind factor is echoed in other stories as well - parents and siblings recount how the staff and residents look out for one another, creating a genuine sense of family. It's not just about care in the moment; it's about building a supportive network that extends beyond staff to an entire community of people who care deeply about one another.

    Choosing a senior living community involved a rigorous search for many families. In one robust account, the front-door welcome from the concierge set the tone for what would become a very positive impression: a place where activities fill the calendar and where every month brings new reasons to stay engaged. The Preserve is presented as a continuum of care - from independent living through Assisted Living and Memory Care - so families feel confident that a move won't lock them into a single phase. The breadth of programming and the sense that there is always something meaningful happening contribute to the perception of a thriving, dynamic environment, rather than a passive or clinical setting.

    Leadership and team culture receive frequent, enthusiastic praise. An Executive Director - named in some reviews as Robert Bradley and in others as Robert Braley - is consistently described as being "on point" and deeply involved in all aspects of the property. Families note that he knows residents and their family members, underscoring a leadership style that is approachable and hands-on. Beyond the top leadership, caregivers, dining staff, wellness professionals, salon staff, and activity coordinators are depicted as a cohesive unit that genuinely cares about residents' comfort, dignity, and happiness. The overall tone is one of a united, proactive team that goes above and beyond to meet needs and to ensure residents feel at home and respected every day.

    Individual stories highlight how meaningful the Preserve's culture can be. A 93-year-old father's six-month experience is described as "over the top great," with staff, residents, leadership, facilities, and the culture all receiving high marks. The sense of gratitude runs deep in these narratives, with families calling the community an answer to prayer. The companionship, the quality of care, and the opportunities to remain engaged - whether through social events, meaningful conversations, or daily routines - are repeatedly cited as factors that contribute to a sense of purpose and well-being. For families, seeing a loved one feel connected, valued, and cared for makes a profound difference in their own sense of relief and happiness.

    The Preserve's physical footprint and amenities also draw high praise. Reviewers describe a beautiful location with a gated community feel, water features, and architectural elements that create a serene yet stimulating environment. The cottages, large range of room sizes, and future amenities such as a clubhouse, fitness center, and saltwater pool speak to a thoughtful approach to independent living while providing the infrastructure for ongoing activity and social life. Light-filled spaces, art, and inviting common areas contribute to an atmosphere that feels both refined and welcoming. In short, the environment is described as calming, engaging, and conducive to a high quality of life for residents.

    Special mentions of staff and service are a common thread across the narratives. Names like Emily Huffman are highlighted for professionalism, knowledge, and genuine care for residents and their families. The team's responsiveness, helpfulness, and genuine warmth are repeatedly praised. Another standout is Paige, a property manager whose willingness to go "all out" to assist a relative who was calling from California exemplifies the culture of exceptional customer service. Stories like these illustrate a commitment to going beyond the call of duty, with staff members taking time to ensure that questions are answered, needs are met, and family members feel supported throughout the process of moving and settling in.

    While the overall tone is overwhelmingly positive, a single review provides a candid reminder that policies and practical considerations can shape the experience as well. A mother's deposit led to a disappointing moment when she was told she could not move in due to a colostomy bag that might leak. This highlights that, alongside the many strengths and moments of joy, there are real-world policies that families must navigate. It serves as a reminder that, as with any community, it's important to clarify all guidelines early on and communicate openly about any health considerations to ensure a smooth and compatible fit for every resident.

    Overall, The Preserve at Spring Creek emerges as a place defined by its people and its culture as much as by its beautiful setting and comprehensive amenities. Families describe a community where residents are safe, well cared for, and genuinely happy, a place that supports meaningful connections and ongoing engagement. From the front-desk welcome to the dining experiences, wellness programs, and the warmth of staff and leadership, the Preserve is portrayed as a thriving, purpose-filled home for seniors. For those seeking a community that values dignity, activity, and a true sense of belonging, this seems to be a compelling choice, with the added bonus of a seamless continuum of care that can grow with a loved one's needs.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (13 miles away) Dallas Love (13 miles away)
    • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Preserve at Spring Creek in Garland, TX is an assisted living community set to open in 2022. With a focus on Independent Living and Memory Care, this community offers a range of care services to meet the varying needs of its residents.

    The community provides a wide variety of amenities to enhance the quality of life for its residents. A beauty salon is available for grooming and pampering needs, while cable or satellite TV ensures access to entertainment options. Community operated transportation is provided for convenience, along with a computer center for staying connected. A fitness room promotes physical well-being, and fully furnished living spaces offer comfort and ease. For leisure activities, there is a gaming room and a small library, as well as outdoor spaces like gardens to relax and enjoy nature. Housekeeping services are also offered to ensure clean and tidy living spaces. Other amenities include kitchenettes, move-in coordination assistance, private bathrooms, restaurant-style dining, telephone access, a wellness center, and Wi-Fi/high-speed internet connectivity.

    Care services are available around the clock at The Preserve at Spring Creek. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers as needed by residents. Specialized memory care programming addresses the unique needs of individuals with memory impairments such as Alzheimer's or dementia. Medication management ensures that residents receive their medications safely and on time. A mental wellness program supports emotional well-being for all residents. Additionally, meal preparation and service cater to special dietary restrictions including diabetes diets.

    Residents can enjoy various activities planned by the community which includes fitness programs to promote active lifestyles among residents. Planned day trips offer opportunities for exploration and socialization outside the community grounds. Resident-run activities encourage engagement within the community itself while scheduled daily activities provide structure and routine.

    The location of The Preserve at Spring Creek offers easy access to nearby amenities such as pharmacies (8), physicians (2), restaurants (15), transportation options (1), places of worship (1), and theaters (1). This ensures that residents have access to necessary healthcare services, dining options, entertainment, and cultural venues.

    Overall, The Preserve at Spring Creek is a comprehensive assisted living community that provides an array of amenities and care services to support the well-being and independence of its residents.

    Videos

    Nearby Places of Interest

    Located in Garland, Texas, this area offers a variety of amenities and services that would be beneficial for seniors looking to settle down. With multiple pharmacies such as CVS Pharmacy and Walgreens within close proximity, access to medications and health supplies is readily available. Additionally, there are several restaurants nearby including fast food options like McDonald's and Sonic Drive-In, as well as sit-down establishments like Tavern on the Square. For medical needs, Baylor Medical Plaza and other physician offices are conveniently located within a short drive. Transportation options include the Arapaho Center Station for easy access to public transit. Places of worship are also plentiful in the area, providing spiritual support for residents. Lastly, parks like Wylie Community Park offer opportunities for outdoor recreation and relaxation. Overall, this part of Garland is well-equipped to provide a comfortable and convenient living environment for seniors.

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Walgreens (1.8 miles)
    • Walgreens (2.4 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (3.6 miles)
    • Walgreens (4 miles)

    Restaurants

    • Pangea (1.1 miles)
    • McDonald's (1.5 miles)
    • Sonic Drive-In (1.7 miles)
    • Little Caesars Pizza (1.9 miles)
    • Waffle O’licious (2.5 miles)
    • McDonald's (2.8 miles)
    • Tavern on the Square (3.2 miles)

    Physicians

    • Baylor Medical Plaza (1.7 miles)
    • Elizabeth Jekot Breast Imaging Center (2.9 miles)
    • Eye Care Associates (6.1 miles)
    • Eminent Medical Center (6.4 miles)
    • The ENT & Allergy Centers of Texas (7.8 miles)
    • Eye 2 Eye Vision (7.9 miles)
    • Southern Endocrinology (8.3 miles)

    Transportation

    • Arapaho Center Station (3.8 miles)

    Theaters

    • Alamo Drafthouse Cinema (4.6 miles)
    • Alamo Drafthouse Lake Highlands (7.8 miles)
    • Cinemark Holdings (8.2 miles)

    Places of Worship

    • Shiloh Missionary Baptist Church (4.9 miles)
    • Ridge Pointe Fellowship (7.3 miles)
    • Crossroads Church (7.4 miles)
    • Episcopal Church Of The Transfiguration (7.5 miles)
    • Redeemer Bible Church (7.5 miles)
    • First Baptist Wylie (8.1 miles)
    • Chase Oaks Church (8.1 miles)

    Cafes

    • Black Rock Coffee Bar (5.7 miles)
    • Starbucks (5.8 miles)
    • Red Truck Cafe (6.7 miles)
    • Starbucks (7 miles)
    • Starbucks (7.6 miles)
    • Mozart Bakery (8.3 miles)
    • Starbucks (8.4 miles)

    Parks

    • Lochwood Park (7.1 miles)
    • R.P Brooks Park (7.4 miles)
    • Wylie Community Park (8 miles)
    • Memorial Park (8.3 miles)

    Hospitals

    • Texas Health Presbyterian Hospital Dallas (7.9 miles)

    Frequently Asked Questions

    Where is The Preserve at Spring Creek (Opening in 2022)?
    Does The Preserve at Spring Creek (Opening in 2022) provide care for residents with dementia or Alzheimer's disease?

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