Centre For Neuro Skills Unit 4

3931-3937 Portland, Irving, TX 75038

For more information about senior living options: (844) 490-3973

4 from 46 reviews
5 stars
27
4 stars
6
3 stars
6
2 stars
1
1 stars
6

Assisted Living Board and Care Home

Overall Review of Centre For Neuro Skills Unit 4

Pros

  • pro PT, CR and ED departments are wonderful.
  • pro The rehab services themselves are beneficial.
  • pro There are dedicated staff members on the residential side who genuinely care and have the experience to help patients make progress.
  • pro Centre for Neuro Skills has helped residents regain balance and gain confidence in daily living activities.
  • pro They have improved cognitive skills and focus.
  • pro The staff are friendly, professional and highly qualified.
  • pro The people who work at the Centre for Neuro Skills are fantastic and truly want to help the patients.
  • pro Incredible facilities and staff.
  • pro This is a great place for recovery, with staff who are great and patients well taken care of.
  • pro CNS nurses rock; they are wonderful and capable.

Cons

  • pro The apartments were in a shocking state of disrepair, with kitchens, bathrooms, and living areas poorly cleaned and unsanitary, risking residents' health.
  • pro There was a severe lack of wheelchair accessibility throughout the facility.
  • pro There was a revolving door of caretakers, leaving staff often unfamiliar with each patient's needs and care plans.
  • pro Untrained temporary staff attempted transfers, risking injury.
  • pro Communication breakdowns meant concerns from patients and families went unanswered.
  • pro Medication management was inconsistent, with important changes not properly documented.
  • pro Security was inadequate: the main gate did not fully enclose the complex, apartment doors were often left unlocked, and staff were sometimes missing at night.
  • pro Staff entered patients' bathrooms without warning, violating privacy.
  • pro Residents experienced consent anxiety due to having many staff come and go to clean and expose their bodies.
  • pro Some reviewers believed staff might document patient behavior to deny insurance benefits.
  • pro There were incidents of patients being flipped in wheelchairs and others falling due to improper securement.
  • pro Management was described as rude and unprofessional, with constant firing and hiring.

Review

Centre for Neuro Skills (CNS) in Irving, Texas sits at an intriguing crossroads. On one hand, it draws praise for its core mission: helping people with traumatic brain injuries or strokes regain balance, cognition, and daily living skills. On the other hand, a substantial portion of the experiences recounted by residents and their families paints a very different picture, highlighting serious concerns about the residential environment, safety, hygiene, and the consistency and reliability of care. Taken together, the reviews sketch a facility with potential in its rehabilitation services but with a residential program that often undermines safety, dignity, and trust.

Many comments center on the tangible benefits of CNS's rehabilitation therapy. Several reviewers describe meaningful improvements in physical and cognitive functioning. For example, people report regaining walking ability, better balance, increased confidence in daily activities, and sharper focus or cognitive skills thanks to the therapies offered. A number of residents emphasize that the clinical staff - nurses and therapists - are compassionate, dedicated, and highly qualified. In this positive thread, the therapy portion of CNS is consistently framed as effective and life-enhancing, contributing to recovery even when other aspects of the experience are troubling.

However, the living and residential components of CNS are where complaints tend to accumulate. Reviewers describe apartments that feel run-down and poorly maintained, with sanitation practices that leave residents worried about cleanliness and infection risk. There are vivid accounts of staff moving a patient from the bathroom to the dining area without proper sanitation of the wheelchair or the patient's hands, which underscores broader concerns about hygiene, sanitation, and respect for patient dignity. Wheelchair accessibility is described as inadequate in many areas, making it hard for residents to navigate safely and independently within the facility. Privacy and dignity appear to be an ongoing issue, with multiple anecdotes about staff entering bathrooms or personal spaces without warning or proper consent, contributing to a sense of vulnerability among residents.

Staff stability and knowledge are also repeatedly challenged in these accounts. A revolving door of caregivers, including many temporary staff, can leave caregivers unfamiliar with individual patients' needs and care plans. This turnover is linked to inconsistent care, including untrained aides attempting transfers that risk injury. Communication gaps are common: concerns raised by residents or families sometimes go unanswered, and changes in medications aren't consistently documented or communicated. In short, the residential side appears to struggle with continuity, accountability, and a coordinated approach to patient safety and well-being.

Security and risk management are another frequent focus. The facility's location opposite low-income apartments raises concerns about external risks, and reviewers describe security measures as inadequate. The main gate is not fully enclosed, apartment doors are often left unlocked, and at night there are reports of staff being unavailable or missing from posts. These gaps create real anxiety about safeguarding vulnerable residents, especially given the ongoing concerns about privacy and dignity inside living spaces. Some reviewers even hint at the pressures residents feel around insurance-related processes, suggesting that documentation and monitoring could be leveraged toward financial benefits rather than patient care, which adds a troubling layer of distrust.

Yet not all voices converge on a single verdict. A number of residents and family members sing CNS's praises for specific staff members whose care stands out. Positive notes highlight the dedication of certain residential staff who genuinely care and show proficiency in helping people progress. There are also endorsements of particular managers and nurses who are responsive and supportive, with one resident calling a property manager exceptionally helpful and persistent in addressing concerns. Across these testimonials, the overarching message is that CNS can be a strong place for recovery if certain conditions - especially around safety, consistency, and respect - are met and sustained.

Taken as a whole, the picture is nuanced and cautionary. CNS has real strengths in its clinical rehabilitation offerings, delivering tangible gains in mobility and cognitive function for many patients. At the same time, the residential environment - its cleanliness, safety, accessibility, privacy, and staffing stability - poses substantial risks and detracts from the overall experience. Several reviewers stress that without a comprehensive overhaul of the residential program, the facility cannot be recommended in good conscience. For families considering CNS, the practical takeaway is to weigh the proven therapeutic benefits against the serious concerns about daily living conditions, and to explore alternatives or supplemental home-based care if possible. In short, CNS shows promise where it matters most - the rehabilitation therapy - while leaving critical questions about safety, dignity, and consistency unresolved.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (3 miles away) Dallas-Fort Worth International (3 miles away)
  • Dallas Love (9 miles away) Dallas Love (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Centre For Neuro Skills Unit 4 in Irving, TX is a board and care home that provides personalized care for individuals in need of assistance with daily activities. The community offers fully furnished accommodations and amenities such as a dining room, garden, housekeeping services, move-in coordination, outdoor space, telephone, and Wi-Fi/high-speed internet.

Residents at Centre For Neuro Skills Unit 4 receive various care services to meet their needs, including assistance with activities of daily living, bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure proper care and medication management. Special dietary restrictions are accommodated through diabetes diet options and meal preparation services.

Transportation arrangements for medical purposes and appointments are available to make it convenient for residents to access necessary healthcare. Scheduled daily activities are offered to keep residents engaged and entertained.

The location of Centre For Neuro Skills Unit 4 provides convenience with several cafes, pharmacies, restaurants, transportation options, places of worship, and a hospital in close proximity. This ensures that residents have easy access to essential services and amenities outside the community.

Overall, the assisted living community at Centre For Neuro Skills Unit 4 in Irving, TX offers a comfortable and supportive environment for individuals who require assistance with daily tasks but still want to maintain their independence.

Nearby Places of Interest

This part of Irving, Texas, offers convenient access to a variety of amenities that cater to seniors. With several pharmacies nearby, easy access to transportation options such as car rentals and airport facilities, and a range of dining options including fast food and sit-down restaurants, seniors can easily meet their daily needs. Additionally, there are healthcare facilities like physicians' offices and hospitals within a short driving distance for medical care. For leisure activities, there are cafes for socializing or relaxing, places of worship for spiritual nourishment, and parks for outdoor recreation. Overall, this area provides a diverse range of services and activities that could make it a comfortable and convenient location for senior living.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.4 miles)
  • Walmart Pharmacy (4.6 miles)

Transportation

  • Hertz Rent A Car (1.7 miles)
  • National Car Rental (1.7 miles)
  • Rental Car Center (1.7 miles)
  • Avis Rent A Car (1.7 miles)
  • Terminal E (2.7 miles)
  • United Airlines Ticket Counter (2.9 miles)
  • TSA Security Checkpoint (2.9 miles)

Restaurants

  • Whataburger (2.1 miles)
  • Chick-Fil-A (2.9 miles)
  • Sonic Drive-In (3.2 miles)
  • Pappasito's Cantina (3.5 miles)
  • McDonald's (3.5 miles)
  • In-N-Out Burger (3.7 miles)
  • Toyota Music Factory (3.7 miles)

Physicians

  • Starcare (2.2 miles)
  • Cook Children's Pediatrics - Grapevine - William D. Tate (5.9 miles)
  • Max Health Family Medicine (5.9 miles)
  • Texas Orthopedic Specialists (6.3 miles)
  • Texas Digestive Disease Consultants: Southlake (7.9 miles)
  • Kaner Medical Group (8.4 miles)
  • Lighthouse Family Medicine (8.4 miles)

Cafes

  • Starbucks (4.1 miles)
  • The Capp Bar (5.1 miles)
  • Starbucks (6.6 miles)
  • Starbucks (8.3 miles)

Places of Worship

  • New Life Family Church (4.2 miles)
  • Gateway Church Grand Prairie Campus (5.6 miles)

Hospitals

  • SwiftCare (4.5 miles)
  • Texas Health Harris Methodist Hurst-Euless-Bedford (7 miles)
  • Baylor Scott & White Hospital Medicine - Grapevine (7.2 miles)

Parks

  • Bedford Bark Park (7.5 miles)

Theaters

  • AMC DINE-IN Grapevine Mills 3 (7.7 miles)

Frequently Asked Questions

Where is Centre For Neuro Skills Unit 4?

Nearby Communities

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