Right at Home

Cons

• The review portrays the agency as dishonest and untrustworthy.
• It alleges staff turnover with end-of-day quits and replacement by unrequested, unapproved personnel who arrive uninvited.
• It claims the agency bills for services that were not provided.
• It asserts that leadership engages in unethical financial practices toward elderly clients.

Review

A harsh and highly charged view is offered about the agency, portraying it as dishonest and unscrupulous. The reviewer paints the organization as one whose actions feel more like a pattern of manipulation than a legitimate service, casting doubt on the integrity of those who run it and the care they purportedly provide. The tone is emphatic and negative, centering on a belief that the agency prioritizes its own interests over the needs and well-being of clients.

The reviewer describes a troubling pattern around staff changes. According to the account, employees quit at the end of the day, and the client is then left with a voicemail from a different person the following day. This shift happens without any request or authorization from the client, creating a sense of instability and unreliability in the service being offered. The timing and lack of notice add to a perception that the agency is bouncing people between workers in a way that feels disruptive rather than supportive.

In addition to the revolving door of staff, the review claims that new personnel arrive uninvited and without prior consent. The person who shows up is described as someone the client did not ask for or authorize, reinforcing the sense of intrusion and lack of respect for the client's autonomy and boundaries. This element of the experience is presented as part of a broader pattern of behavior that the reviewer finds unacceptable and confusing.

Billing practices are another major point of contention. The reviewer states that the agency bills for services that were never rendered, suggesting a misalignment between what the agency claims to provide and what the client actually receives. This issue of uncharged or invalid charges contributes to a climate of mistrust and raises questions about the financial ethics of the organization. The accusation is not presented as a minor grievance but as a core flaw in how the agency conducts business.

The leadership of the agency is singled out in a sharply critical way. The reviewer names the agency's leader, Greg, and characterizes him as unscrupulous and predatory toward elderly clients. The claim is that he would take money from vulnerable individuals without justification, a portrayal that casts the entire organization in a highly negative light. While these statements are presented as the reviewer's personal experience and opinion, they form a central pillar of the overall critique.

Overall, the account reads as a cautionary tale about trust and accountability. It emphasizes instability in staffing, unsolicited visits, questionable billing, and aggressive leadership behavior as indicators of a problematic operation. The implication is that potential clients should be extremely careful, demanding clear written authorization, scrutinizing every charge, and considering alternative service providers to avoid repeating a troubling experience.

This part of Irving, Texas offers a variety of amenities and services that may be appealing for senior living. There are several pharmacies located within close proximity, making it convenient for accessing medications and healthcare needs. In terms of medical care, there are reputable physicians, hospitals, and diagnostic centers nearby. Additionally, there are a number of dining options ranging from fast food to casual dining establishments, as well as cafes for leisurely meals or coffee outings. Transportation options are readily available with rental car services and an airport terminal nearby. Places of worship also provide opportunities for spiritual fulfillment. Overall, this area provides a mix of essentials and entertainment options that cater to the needs and preferences of seniors looking for a comfortable and convenient living environment in Irving.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• Walmart Pharmacy (3.4 miles)

Physicians

• Starcare (1.1 miles)
• Cook Children's Pediatrics - Grapevine - William D. Tate (6.4 miles)
• Max Health Family Medicine (6.6 miles)
• Texas Orthopedic Specialists (7.4 miles)
• Texas Digestive Disease Consultants: Southlake (8 miles)
• Texas Medical Diagnostics (8.1 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Sonic Drive-In (1.9 miles)
• In-N-Out Burger (2.4 miles)
• Whataburger (2.6 miles)
• McDonald's (2.6 miles)
• Toyota Music Factory (2.7 miles)
• Hugo's Invitados (3.1 miles)

Transportation

• Hertz Rent A Car (2.8 miles)
• Rental Car Center (2.8 miles)
• National Car Rental (2.8 miles)
• Avis Rent A Car (2.8 miles)
• Terminal E (2.9 miles)
• United Airlines Ticket Counter (3 miles)
• TSA Security Checkpoint (3 miles)

Cafes

• The Capp Bar (4.6 miles)
• Starbucks (5.4 miles)
• Starbucks (6.6 miles)
• Starbucks (8 miles)

Places of Worship

• New Life Family Church (5.4 miles)
• Gateway Church Grand Prairie Campus (6.7 miles)
• Webb Chapel Church of Christ (7.7 miles)
• Ismaili Jamatkhana & Center (8.3 miles)

Hospitals

• SwiftCare (5.6 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (7.3 miles)
• Texas Health Harris Methodist Hurst-Euless-Bedford (8.2 miles)

Theaters

• AMC DINE-IN Grapevine Mills 3 (7.1 miles)

Parks

• Bedford Bark Park (8.4 miles)