3941-47 Portland, Irving, TX 75038
For more information about senior living options: (844) 490-3973
PT, CR and ED departments are wonderful. The rehab services are beneficial. The staff are friendly, professional and highly qualified. The Centre for Neuro Skills helps residents regain balance and gain confidence in daily living activities. The facility has incredible facilities and staff. The environment is peaceful and quiet. The people at CNS are amazing and care for patients like family.
The apartments were in a shocking state of disrepair, with kitchens, bathrooms, and living areas poorly cleaned and sanitation practices inadequate. There was a lack of wheelchair accessibility throughout much of the facility. There was a revolving door of caretakers, with new faces appearing weekly, leading to inconsistent care and knowledge of patients' needs. Staff sometimes failed to document important changes in patients' prescriptions. Security measures were woefully inadequate: the main gate didn't fully enclose the complex and apartment doors were often left unlocked. Staff entered patients' bathrooms without warning, compromising privacy. Residents felt stressed and concerned that staff were documenting their behavior to potentially deny insurance benefits. There were reports of unsafe handling, such as a patient being flipped in a wheelchair and a roommate falling due to improper securement.Centre for Neuro Skills in Irving, Texas sits at the center of a highly mixed set of experiences shared by residents, families, and caregivers. On one hand, many describe real progress, skilled therapies, and compassionate staff that seem to understand the needs of people recovering from brain injuries or strokes. On the other hand, a substantial number of accounts point to serious flaws in the residential side of the operation: hygiene lapses, staffing instability, safety gaps, and issues around dignity and privacy. Taken together, the narrative is nuanced: the rehabilitation programs can be effective, but the lived environment for residents in the apartments and residential care areas raises serious concerns that overshadow the positive notes for many observers.
Several reviews emphasize the strengths of the rehab services themselves. Patients and family members routinely praise the therapists for helping with balance, cognitive skills, and daily living activities. There are mentions of meaningful improvements in confidence and independence, with some residents explicitly saying they learned to walk again and gained back essential cognitive focus through the therapies. The clinical staff, described as friendly, professional, and highly qualified, is repeatedly singled out in favorable terms, and some residents frame the CNS experience as a turning point in their recovery. There are even endorsements of the staff's dedication and the impression that the people working directly with patients genuinely care about their progress and well?being. In particular, a number of residents note that the nursing staff are capable and that the therapy teams provide value that supports meaningful recovery.
Yet the overall picture is clearly marred by the conditions and management of the residential components of the facility. A recurring thread across reviews is the state of the apartments and common areas: kitchens, bathrooms, and living spaces described as poorly cleaned and inadequately sanitized. One highly specific incident is cited where a staff member rolled a patient out of a bathroom and directly to the dining table without attempting to sanitize the wheelchair or the patient's hands, a scenario that understandably alarms families about basic hygiene practices. The lack of comprehensive wheelchair accessibility throughout much of the residential facility is repeatedly flagged as a critical oversight for a rehabilitation center. These issues feed concerns about the overall safety and comfort of residents who rely on staff for daily routines and mobility needs.
Staffing stability and training emerge as another major concern. Several reviewers describe a revolving door of caregivers and a frequent turnover that leaves patients with caretakers who are not familiar with their individualized care plans. Untrained temporary staff are said to attempt transfers to and from wheelchairs, increasing the risk of injury due to inexperience. The sense that concerns raised by patients or their families can get lost in a communications gap between overworked residential staff and a distant management team adds to a perception of systemic failure. Medication management is singled out as an area where documentation and responsiveness are lacking, contributing to anxiety about safety and continuity of care. The security dimension is also troubling for some: with the facility located opposite low?income apartments, reviewers worry about insufficient security measures - gates that do not fully enclose the complex, doors that are sometimes left unlocked, and reports of staff being missing from posts at night.
Privacy, dignity, and patient autonomy are pressed into the foreground by several accounts. There are mentions of staff entering patients' bathrooms without warning and of patients experiencing anxiety about being observed by multiple staff members during exchanges with cleaners or medical personnel. The phrase "consent anxiety" crops up in one account to describe the stress of having different people in and out of a living space while managing sensitive or intimate aspects of care. Some residents and families worry that documentation of behavior could be used to influence insurance benefits, creating an atmosphere of mistrust and fear that harms the sense of security that a residential setting should cultivate.
Complicating the picture, there are fierce, conflicting takes about the management and environment beyond the therapy rooms. A few reviews offer strongly negative characterizations of the on?site leadership and rudimentary professional conduct, including assertions of rude or unprofessional management and a perception that certain named managers and staff engage in dramatic, unproductive behavior. Conversely, other accounts feature glowing endorsements of individual staff members - like a property manager who listens, takes concerns seriously, and follows up until needs are fully addressed - and nurses who are praised for their care. This split underscores a broader reality: experiences can diverge dramatically from one unit to the next and from one caregiver to another, even within the same facility.
In the face of such divergent experiences, some families and residents advocate for cautious hope. They acknowledge that the CNS rehabilitation program can be a beacon of progress, offering the potential for regained mobility, better cognitive functioning, and improved daily living skills. Yet they still counsel prospective patients and their families to scrutinize the residential environment closely before committing, and to consider alternatives - such as exploring other centers or arranging for home?based care with dedicated staff - if the residential care environment does not align with safety and privacy expectations. The message is clear: the therapies themselves can be highly beneficial, but the living arrangements and the quality of daily support require substantial improvement to consistently meet the standards expected of a comprehensive rehabilitation program.
Ultimately, the experiences at Centre for Neuro Skills reflect a complex balance between promise and peril. The rehabilitation offerings appear to deliver meaningful gains for many, with trained therapists and capable nurses playing a critical role in restoring balance, cognitive function, and daily living abilities. Yet the residential component - housing, sanitation, accessibility, staff consistency, effective communication, and robust privacy protections - demands urgent and thorough reform. For families considering CNS, the prudent takeaway is to weigh the proven value of the rehab therapies against the serious concerns raised about living conditions and safety. It may be wise to evaluate alternative centers or to advocate aggressively for enhanced protections and standards within the residential setting, ensuring that the path to recovery does not come with unresolved risks to safety, dignity, and trust.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (3 miles away) Dallas Love (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Centre For Neuro Skills in Irving, TX offers a supportive and caring environment for individuals seeking assisted living care. This board and care home provides a range of amenities to ensure residents feel comfortable and at ease. The fully furnished accommodations create a homely atmosphere, while the dining room allows residents to enjoy delicious meals together.
The community also boasts a beautiful garden and outdoor space, providing opportunities for relaxation and enjoying nature. Housekeeping services are provided to maintain a clean and tidy living environment. Move-in coordination is available to assist new residents with their transition into the community.
Care services offered at the Centre For Neuro Skills include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also works closely with healthcare providers to ensure that residents receive coordinated care tailored to their specific needs. Special dietary restrictions are accommodated, including diabetes diets.
Residents can benefit from medication management services as well as transportation arrangements for medical needs. The community is conveniently located near cafes, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential services and amenities in the surrounding area.
The Centre For Neuro Skills goes beyond meeting basic needs by offering scheduled daily activities for residents to engage in enjoyable pursuits. Whether it's participating in social events or recreational activities, residents have ample opportunities to stay active and connected within this vibrant community.
Overall, the Centre For Neuro Skills provides a compassionate and supportive environment where individuals can receive personalized care while maintaining their independence and quality of life.
Centre For Neuro Skills is located at 3941-47 Portland, Irving, TX 75038 in Dallas County, Texas
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