3901-3907 Portland, Irving, TX 75038
For more information about senior living options: (844) 490-3973
There are dedicated staff members on the residential side who genuinely care and have the experience to help patients make progress. The rehab services themselves are beneficial. The people who work at the actual centre are fantastic and truly want to help the patients. The staff are friendly, professional and highly qualified. Mr. John the property manager is absolutely wonderful. The nurses rock here. The people at CNS are amazing they really love and care for the patients and see them as an extension of their family or circle of close friends.
The apartments are in a shocking state of disrepair, with poorly cleaned kitchens, bathrooms, and living areas and inadequate sanitation. Staff roll a patient out of the bathroom and directly to the dining table without sanitizing the wheelchair or the patient's hands. There is a lack of wheelchair accessibility throughout much of the facility. There is a revolving door of caretakers with weekly turnover, leading to staff who lack crucial knowledge about individual patients' needs. Communication breakdowns are rampant, with concerns often going unanswered and medication changes not documented. Security measures are inadequate: the main gate doesn't fully enclose the complex, apartment doors are frequently left unlocked, and night staff are sometimes missing. Patient dignity and privacy are not prioritized; staff enter bathrooms without warning, causing consent anxiety and exposing patients. Some residents fear that staff are documenting behavior to deny insurance benefits. The residential component has deep-rooted safety and care problems, making it unsafe and not worthy of recommendation in its current state. There are reports of patients being flipped in wheelchairs and roommates falling due to improper securement. Management is described as rude and unprofessional; there are frequent firings and new hires, described as drama-filled and disruptive. Some reviewers describe nurses negatively and note heavy reliance on temporary agency staff, including instances of apparent sleep during shifts. Several reviewers urge avoiding the facility altogether.Centre for Neuro Skills (CNS) in Irving, Texas presents a complex picture - a place where the rehabilitation therapies themselves can be highly effective and genuinely life-changing for many patients, yet where the residential side of care is widely criticized for safety, dignity, and consistency problems. Across observations shared by several residents and their families, the rehab services are frequently described as strong, with skilled therapists helping people regain balance, cognitive focus, and daily living abilities. At the same time, however, the living apartments and ongoing residential care are called into question again and again, with critics arguing that neglect of basic hygiene, accessibility, and staffing stability undermines any gains made in the rehab sessions.
The most persistent concern centers on the condition of the residential apartments and the overall living environment. Reviewers repeatedly describe spaces that are poorly cleaned and inadequately sanitized, with kitchens, bathrooms, and living areas not meeting basic standards of cleanliness. One particularly troubling incident cited involves staff rolling a patient from the bathroom directly to the dining table without sanitizing the wheelchair or the patient's hands - a stark example cited to illustrate broader concerns about hygiene. Insufficient wheelchair accessibility throughout much of the facility is another recurring critique, underscoring a misalignment between the rehab focus and the day-to-day living environment that is meant to support recovery.
Staffing and training emerge as equally critical themes. Several reviews point to a revolving door of caregivers, with new faces appearing weekly, which many feel leads to gaps in knowledge about individual patients and their care plans. The risk of injury increases when untrained temporary staff attempt transfers to and from wheelchairs. Medication management also appears to suffer from communication breakdowns, with changes sometimes not being documented promptly. Security weaknesses add to the unease: the facility's location opposite low-income apartments is described as creating potential risks, while the main gate is said not to be fully enclosed and apartment doors are often left unlocked. Nighttime staffing gaps further amplify concerns about patient safety in a setting designed for rehabilitation.
Dignity and privacy are other focal points for critique. There are reports of staff entering patients' bathrooms without warning, and some residents experience what is described as consent anxiety due to the constant stream of cleaners and care workers. The possibility that documentation of patient behavior could be used to deny insurance benefits adds another layer of stress for families and patients. These concerns sit alongside more positive notes about the care on the residential side, where a subset of staff are seen as dedicated and capable. In contrast, the rehab services themselves are consistently described as advantageous, with many residents acknowledging tangible gains in mobility, balance, and cognitive function thanks to the therapies.
The emotional and physical toll on patients is a prominent thread in the testimonials. Several accounts describe heightened stress and elevated blood pressure during residence, with some noting a reversal of these issues after leaving the facility. Instances of unsafe handling - such as a patient being flipped in a wheelchair or a roommate sustaining a fall due to improper securing - are cited as concrete harms, underscoring the real-world consequences of the problems described. On a more balanced note, some residents report that the actual therapies and the dedicated staff within the CNS center helped them progress in meaningful ways, even if the surrounding residential experience was fraught with difficulties.
The picture is undeniably mixed. On one hand, many reviews celebrate the expertise and warmth of the center's therapists, nurses, and other dedicated professionals who work hard to support recovery. Some clients explicitly credit CNS with improving their balance, restoring confidence in daily activities, and sharpening cognitive skills. On the other hand, several accounts paint a troubling portrait of mismanagement, inconsistent staffing, and a residential environment that often feels unsafe or dehumanizing. There are even strong warnings from some reviewers who advocate avoiding the facility altogether or seeking alternatives - whether that means choosing a different center or arranging for home care with more stable, attentive staff.
Taken together, the impressions suggest a rehabilitation program with significant strengths in therapy and patient outcomes, paired with substantial weaknesses in the residential component that can shadow or negate those gains. The consensus among reviewers appears to be that CNS's therapies can be genuinely beneficial, especially for brain injuries and strokes, but the residential experience requires serious overhaul. Prospective patients and families are urged to weigh the rehab services against the residential realities, and to consider alternatives or supplemental home-care options that prioritize consistent staffing, rigorous safety protocols, and robust privacy protections. If changes are made to improve staffing stability, sanitation, accessibility, and security, CNS could realize its full potential as a comprehensive rehabilitation destination.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (3 miles away) Dallas Love (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Centre For Neuro Skills Unit 1 in Irving, TX is a board and care home that offers comprehensive care services for individuals in need of assistance with daily activities. The facility is fully furnished and provides a comfortable environment for residents.
The community features amenities such as a dining room where residents can enjoy their meals, as well as outdoor space and a garden for relaxation. Housekeeping services are available to ensure that the living environment remains clean and tidy.
Residents at Centre For Neuro Skills Unit 1 receive personalized care and support from staff members who assist with bathing, dressing, transfers, and coordination with healthcare providers. Medication management and special dietary restrictions are also taken into consideration. Transportation arrangements can be made for medical appointments.
In terms of nearby conveniences, the community has several cafes, pharmacies, restaurants, transportation options, places of worship, and hospitals within close proximity. This ensures that residents have easy access to essential services and resources.
Overall, the Centre For Neuro Skills Unit 1 in Irving, TX provides a supportive living environment with various amenities and care services to meet the needs of its residents.
Centre For Neuro Skills Unit 1 is located at 3901-3907 Portland, Irving, TX 75038 in Dallas County, Texas
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