Quince Nursing and Rehabilitation Center
Save6733 Quince Road, Memphis, TN 38119
For more information about senior living options: (844) 490-3973
This nursing home is employed by CNAs that go over and beyond their duties. The residents have adult briefs that are always in their closets. The nurses have ALL of the supplements needed for their med pass. There are ice makers in the facility, which makes it convenient for residents to receive hydration from the staff as they need it. The facility is spotless and well-kept, and the caregivers are both professional and friendly. The staff is always friendly. The environment is very comforting. The staffing is great; they're very attentive and they always keep families informed.
The admissions director is extremely rude and lies. The director was defensive, unprofessional, rude, and loud. She hung up on the caller and refused to answer questions. The staff were described as horrible in the past and some "trash" employees remained at the facility. The current staff are unprofessional and rude to family and hospital admins. The patient developed bedsores due to inadequate care. The patient was not fed adequately and was sedated in the evenings, leaving him unable to eat or communicate. The room was disgustingly dirty with stains on the walls. The rails in the bathrooms and on the beds were rusted. The patient died within 10 days of admission, suggesting poor care. The grounds outside were poorly maintained, with grass extremely high.Quince Nursing and Rehabilitation Center sits at the center of a wide spectrum of experiences shared by residents and their families. On one hand, several accounts describe a place where compassionate care and professional staff create a calm, clean, and patient-centered atmosphere. On the other hand, a number of reviewers recount difficult interactions, gaps in care, and troubling concerns about administration and medical oversight. Taken together, these narratives present a facility that excels in some areas while facing serious challenges in others, depending on who is delivering care, when it happens, and which family member is listening.
Many reviewers paint a very positive picture of daily life at Quince. Families speak highly of the nursing teams, noting that the CNAs go beyond their duties and that caregivers are professional and friendly. The environment is described as spotless and well-kept, with a clear emphasis on safety and comfort. Residents are said to have ready access to hydration, with ice makers on hand and staff readily responding when a resident signals a need. The impression from these accounts is that, when things run smoothly, the facility can feel welcoming and well organized, with a routine that keeps residents informed and engaged in their care.
Meanwhile, a strong thread of praise runs through narratives about admissions and first impressions. There are mentions of thorough cleaning, respectful interaction, and an emphasis on keeping residents comfortable and ready to begin their rehabilitation or long-term care journey. For families who navigated the admissions process without major hiccups, the sense is that Quince can be an efficient, supportive place to transition from hospital care to ongoing support. Positive testimonials also highlight events and amenities that contribute to a high-quality resident experience - family communications that are timely, therapy programs that are accessible, and a sense that the facility understands the value of social and recreational opportunities for residents.
However, not all experiences align with those favorable impressions. A recurring concern centers on the admissions department, where one reviewer describes a starkly negative encounter. According to this account, the admissions director was defensive, unprofessional, and vocal about their displeasure with questions from the family. The reviewer contends that, after being assured that all needs would be met and plans would be honored, they were told that admission had changed or would not proceed, with calls unanswered and a sense of dismissal that left the family feeling misled and frustrated. The critique extends to a belief that positive comments from some residents or families are the ones the owners respond to, leaving others feeling unheard when problems arise.
Interpersonal dynamics within the facility appear to be a source of tension for some. One reviewer specifically calls out a staff member by name, urging immediate attention to an attitude problem, which underscores the broader concern about consistency in frontline interactions. In the same vein, descriptions of staff behavior during certain shifts or moments of stress suggest that kindness and attentiveness can vary, influencing a resident's day-to-day experience far more than the facility's policies or physical environment alone.
Beyond admissions, the narrative includes a mix of experiences regarding day-to-day care and clinical oversight. Several families recount instances of exceptional attentiveness, accurate information sharing, and proactive therapy regimens. They describe rooms that are clean and well-kept, diets that meet expectations, and therapy services that help residents maintain and regain function. Such accounts emphasize the facility's potential to deliver high-quality care when the team is aligned, well-coordinated, and responsive to both medical and emotional needs.
Contrasting sharply with the positive stories are accounts of serious patient-care concerns. One reviewer who transitioned from another facility to Quince describes unprofessionalism, an absence of timely communication about medications, and a general sense of neglect. The patient reports not being checked adequately, experiencing significant discomfort, and facing environmental issues such as an unkempt exterior and overgrown grounds. The critique goes on to describe insufficient assistance with activities of daily living, inadequate pain management, and a perception that the facility did not consistently follow through on basic caregiving tasks, such as bed mobility and monitoring.
Other reviewers recount encounters that range from neutral to troubling. A family member notes that, although the facility was initially clean and staff appeared attentive, the presence of inconsistent care - particularly around equipment, feeding, and daily rounds - led them to question the overall quality of care. One severe claim describes a hospital-to-Quince transfer that devolved into a sequence of bedsores and sedated patients, with accusations that care was not being delivered as needed and that the patient's dignity and health were compromised. The gravity of such statements cannot be ignored, and they challenge the facility to examine policies, staffing patterns, and clinical supervision to ensure safety and accountability across all shifts.
Despite the dark chapters of some reviews, there are continued expressions of gratitude for the peace of mind that Quince can provide. Several families recount meaningful improvements in a loved one's condition, noting that staff were responsive, that communication with families stayed open, and that residents accessed appropriate therapies on a regular basis. The mix of praise and concern suggests a facility that is capable of delivering outstanding care under the right circumstances but that also faces real, high-stakes challenges in administration, consistency, and patient safety that must be addressed to elevate the overall standard of care.
In the end, Quince Nursing and Rehabilitation Center emerges as a place of contrasts. It can feel like a beacon of professional care and clean, nurturing living spaces, with dedicated CNAs, strong infection control practices, good therapy access, and attentive family communication. Yet the same institution is described by others as a site of miscommunication, administrative rigidity, and, in some instances, serious lapses in patient care and dignity. The breadth of experiences highlights the importance of ongoing evaluation, transparent dialogue between families and staff, and continuous improvement in administrative processes, staffing consistency, and clinical oversight to ensure every resident receives the highest possible standard of care every day.
188 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Quince Nursing and Rehabilitation Center in Memphis, TN is a premier assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on memory care and skilled nursing facility services, Quince Nursing and Rehabilitation Center provides compassionate 24-hour supervision and assistance with activities of daily living.
Residents at Quince Nursing and Rehabilitation Center can enjoy a variety of amenities designed to enhance their quality of life. A beauty salon is available for residents to pamper themselves, while cable or satellite TV ensures they have access to entertainment options. Community operated transportation is provided for outings and appointments, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining experiences, and there is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that residents can maintain a clean and comfortable living environment.
Keeping active and engaged is important at Quince Nursing and Rehabilitation Center, which is why there are multiple recreational spaces available. A fitness room encourages physical wellness while a gaming room provides opportunities for socialization. Residents can also relax in the garden or enjoy some quiet time in the small library. A wellness center offers additional support for maintaining overall health.
The dedicated staff at Quince Nursing and Rehabilitation Center provide personalized care services tailored to each resident's specific needs. Assistance with bathing, dressing, transfers, medication management, and meal preparation are all part of the comprehensive care offered. There are specialized programs for individuals with mild cognitive impairment or memory care needs, ensuring they receive the extra support they require.
Mealtimes at Quince Nursing and Rehabilitation Center are a highlight as special dietary restrictions are accommodated. Residents can enjoy delicious meals prepared by talented chefs who prioritize nutrition and taste.
In addition to the exceptional amenities and care services provided within the community, there are numerous attractions nearby for residents to explore. Two cafes provide options for dining out, while two parks offer opportunities for outdoor recreation. With 14 pharmacies, 32 physicians, and 19 restaurants in close proximity, residents have convenient access to essential services. Transportation arrangements make it easy for residents to attend religious services at nearby places of worship, and there are also four hospitals nearby to ensure quick medical attention if needed.
At Quince Nursing and Rehabilitation Center, residents can expect a warm and supportive environment where their individual needs are met with compassion and professionalism.
This part of Memphis, Tennessee offers convenient access to essential services such as pharmacies, restaurants, places of worship, physicians, hospitals, parks, transportation hubs, and cafes. With multiple pharmacy options within close proximity for medication needs and various dining options ranging from fast food to sit-down establishments like Olive Garden and Chicken Salad Chick, residents can easily meet their daily needs. Additionally, there are several churches nearby for spiritual support and a variety of healthcare facilities including medical centers and specialists for comprehensive health care. The presence of parks like Cameron Brown Park and Shelby Farms Park provides opportunities for outdoor recreation and relaxation. Transportation is also easily accessible with the BNSF Railyard and Intermodal Facility nearby. For seniors looking for a well-rounded community with convenient amenities and services, this area of Memphis presents a promising living option.
Quince Nursing and Rehabilitation Center is located at 6733 Quince Road, Memphis, TN 38119 in Shelby County, Tennessee
Quince Nursing and Rehabilitation Center's features are designed to create a supportive environment tailored specifically for individuals with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents maintain personal hygiene and dignity while receiving help when needed. Medication management is crucial in preventing missed doses or interactions, which can lead to health complications. Meal preparation and service cater to nutritional needs while considering preferences, supporting both physical health and emotional well-being. Engaging residents in activities of daily living fosters independence and routine, promoting cognitive engagement. Additionally, 24-hour supervision guarantees safety and immediate support in case of emergencies or behavioral changes. The mental wellness program addresses emotional health by offering therapeutic activities designed for those with mild cognitive impairment, while specialized memory care programming focuses on enriching cognitive function through tailored interventions that stimulate memory recall and enhance quality of life. Together, these features create a holistic approach to care that prioritizes the unique needs of each resident.
Quince Nursing and Rehabilitation Center on seniors.fyi includes 5 photos including images showing landscaping, interior, bedroom, windows, kitchen, dining, living room, decor, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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