Quince Nursing and Rehabilitation Center in Memphis, TN

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Quince Nursing and Rehabilitation Center in Memphis, TN

6733 Quince Road, Memphis, TN 38119

For more information about senior living options: (844) 490-3973

3.5 from 21 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
1
1 stars
7

Assisted Living Memory Care Skilled Nursing Facility

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    Overall Review of Quince Nursing and Rehabilitation Center

    Pros

    • pro The facility is spotless and well-kept, and the caregivers are professional and friendly.
    • pro The staff prioritize the safety and comfort of residents.
    • pro The staff show compassion, empathy, and patience toward residents and their families.
    • pro The environment is very comforting.
    • pro The facility is clean and well-maintained with attentive, caring staff.
    • pro The staff keep families informed about residents' status and care.
    • pro The care team provides regular therapies and offers amenities like a salon and activity area.

    Cons

    • pro The admissions director is extremely rude, unprofessional, and defensive, and allegedly lied about the facility's capabilities.
    • pro The admissions staff allegedly ignored repeated calls and failed to provide clear answers.
    • pro Management is accused of only responding to positive reviews, suggesting a lack of accountability.
    • pro The care described included bedsores, inadequate feeding, and overall neglect of residents.
    • pro A resident's room was described as disgustingly dirty with unknown stains, indicating poor cleanliness.
    • pro Safety rails and other equipment were rusted, implying unsafe conditions.
    • pro A reviewer warned others not to choose Quince Nursing and Rehabilitation due to unaddressed medications and poor communication.
    • pro A resident died shortly after admission, with accusations of apathetic staff and inadequate care.

    Review

    Quince Nursing and Rehabilitation Center in Memphis is best suited for families that want a pragmatic, mid-range option where frontline caregivers are consistently engaged and the environment is clean, calm, and predictable. The community shows strengths in daily care routines and rehab-oriented services, with staff who appear accessible and responsive for routine needs. It leans toward residents who benefit from steady CNA presence, reliable hydration support, and a facility culture that prioritizes safety, cleanliness, and staff availability over high-profile amenities. For families prioritizing a straightforward, hands-on caregiving vibe and a facility that feels tidy and organized, Quince checks many practical boxes.

    Those weighing alternatives should consider whether the needs are more medically complex or require highly consistent administrative reliability. Several reviews flag concerns about the admissions process and some staff interactions at the administrative level, suggesting that families who anticipate unwavering, proactive governance from leadership may want to compare other options. Residents who require meticulous, ongoing wound care, highly coordinated medical oversight, or exceptionally responsive escalation of concerns might find the variability in management and some reported care gaps too impactful to overlook. For memory care or facilities with specialized programs, there are likely other communities that feel more specialized in those areas.

    On the positive side, the most credible strengths center on frontline caregiving: the CNA staff frequently goes beyond duties, and the care team can be highly attentive and professional. The facility itself tends to be described as clean, well-kept, and organized, with a tangible emphasis on resident safety and comfort. Families report that caregivers are compassionate and communicative, contributing to a sense that loved ones are seen and cared for day to day. Therapy services, when engaged, are described as meaningful, and the environment - salon options, activity spaces, and a generally calm atmosphere - supports social participation and routine. These elements combine to produce genuine progress for many residents and reliable peace of mind for families during the rehab or long-term phase.

    However, there are credible concerns that temper the overall impression. A handful of reviews cite unprofessionalism or rude behavior from admissions staff, and there are anecdotes about miscommunications and delays that disrupted admission plans. Some residents and families report rooms or areas that did not meet expected cleanliness or maintenance standards, such as outdated or unsafe fixtures and insufficient attention to meals or daily needs at critical moments. A few accounts describe serious consequences of perceived neglect, including bedsores and inadequate support during meals, highlighting that real inconsistencies can surface in care quality. Finally, activity offerings for more mobile residents can feel sparse, and transportation or scheduling logistics occasionally impede timely appointments.

    The key pros - visible, capable front-line staff, a clean and orderly setting, reliable hydration and responsive daily care, and structured therapy - can meaningfully offset many concerns for residents who mainly require steady, daily support and rehabilitation. When honesty about the admissions process is matched with proactive questions and clear expectations, families can leverage the strong points to buffer the more variable administrative experiences. The best-fit profile here includes residents who thrive with routine, value attentive caregiving, and do not require unwavering perfection from leadership or flawless episodic care. In short, Quince functions as a solid, practical choice for steady daily care and rehabilitation, but it demands vigilant families who are ready to advocate and verify care plans.

    Prospective decision-makers should approach admissions with concrete expectations and a checklist of questions. Ask about staffing patterns on weekend shifts, the cadence of therapy sessions, and how bedside meals are managed when resources are stretched. Request a transparent outline of the admissions process, escalation protocols, and recent quality improvement actions from leadership. Tour multiple times, speak with current residents and their families, and probe any memory of the bedrail or cleanliness concerns to quantify whether those issues persist. If a facility's admission responsiveness and administrative clarity are non-negotiable, or if medical complexity requires a highly integrated care team, alternatives with stronger assurances in those domains may be prudent. For the right family, Quince offers dependable front-line care, a welcoming environment, and meaningful rehabilitation potential; for others, it is worth looking at options with more consistent governance and tighter control over care quality.

    Features

    Housing

    • 188 resident community capacity 188 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Memphis International (8 miles away) Memphis International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Quince Nursing and Rehabilitation Center in Memphis, TN is a premier assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on memory care and skilled nursing facility services, Quince Nursing and Rehabilitation Center provides compassionate 24-hour supervision and assistance with activities of daily living.

    Residents at Quince Nursing and Rehabilitation Center can enjoy a variety of amenities designed to enhance their quality of life. A beauty salon is available for residents to pamper themselves, while cable or satellite TV ensures they have access to entertainment options. Community operated transportation is provided for outings and appointments, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining experiences, and there is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that residents can maintain a clean and comfortable living environment.

    Keeping active and engaged is important at Quince Nursing and Rehabilitation Center, which is why there are multiple recreational spaces available. A fitness room encourages physical wellness while a gaming room provides opportunities for socialization. Residents can also relax in the garden or enjoy some quiet time in the small library. A wellness center offers additional support for maintaining overall health.

    The dedicated staff at Quince Nursing and Rehabilitation Center provide personalized care services tailored to each resident's specific needs. Assistance with bathing, dressing, transfers, medication management, and meal preparation are all part of the comprehensive care offered. There are specialized programs for individuals with mild cognitive impairment or memory care needs, ensuring they receive the extra support they require.

    Mealtimes at Quince Nursing and Rehabilitation Center are a highlight as special dietary restrictions are accommodated. Residents can enjoy delicious meals prepared by talented chefs who prioritize nutrition and taste.

    In addition to the exceptional amenities and care services provided within the community, there are numerous attractions nearby for residents to explore. Two cafes provide options for dining out, while two parks offer opportunities for outdoor recreation. With 14 pharmacies, 32 physicians, and 19 restaurants in close proximity, residents have convenient access to essential services. Transportation arrangements make it easy for residents to attend religious services at nearby places of worship, and there are also four hospitals nearby to ensure quick medical attention if needed.

    At Quince Nursing and Rehabilitation Center, residents can expect a warm and supportive environment where their individual needs are met with compassion and professionalism.

    Nearby Places of Interest

    This part of Memphis, Tennessee offers convenient access to essential services such as pharmacies, restaurants, places of worship, physicians, hospitals, parks, transportation hubs, and cafes. With multiple pharmacy options within close proximity for medication needs and various dining options ranging from fast food to sit-down establishments like Olive Garden and Chicken Salad Chick, residents can easily meet their daily needs. Additionally, there are several churches nearby for spiritual support and a variety of healthcare facilities including medical centers and specialists for comprehensive health care. The presence of parks like Cameron Brown Park and Shelby Farms Park provides opportunities for outdoor recreation and relaxation. Transportation is also easily accessible with the BNSF Railyard and Intermodal Facility nearby. For seniors looking for a well-rounded community with convenient amenities and services, this area of Memphis presents a promising living option.

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.3 miles)
    • Walgreens (1.6 miles)
    • Good Shepherd Health Pharmacy (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (2.6 miles)

    Restaurants

    • Chick-Fil-A (1.3 miles)
    • Sonic Drive-In (1.7 miles)
    • Olive Garden (2.2 miles)
    • McDonald's (2.6 miles)
    • Chicken Salad Chick (2.7 miles)
    • Rock'n Dough Pizza + Brew (2.8 miles)
    • Salsa Mexican Restaurant (2.8 miles)

    Places of Worship

    • Emmanuel United Methodist Church (1.3 miles)
    • White Station Church of Christ (4.4 miles)
    • Hope Presbyterian Church (5.7 miles)
    • Grace Evangelical Church (5.9 miles)

    Physicians

    • Kirby Medical Center (2.2 miles)
    • Rheumatology Specialty Clinc (2.2 miles)
    • Advanced Dermatology & Skin Cancer Associates (2.2 miles)
    • Hurley Mary Margaret MD PC (2.3 miles)
    • McCulley Allergy, Sinus & Asthma Center (2.3 miles)
    • Memphis Eye Care Association (2.4 miles)
    • Shea Center For Ears Hearing & Balance (2.4 miles)

    Hospitals

    • Saint Francis Hospital (2.6 miles)
    • Methodist Surgery Center (3.8 miles)
    • Methodist Healthcare Employee Assistance Program (4.5 miles)
    • Lebonheur Outpatient Center-East (4.9 miles)

    Parks

    • Sea Isle Neighborhood (3.3 miles)
    • Cameron Brown Park (4.2 miles)
    • Shelby Farms Park (5.1 miles)
    • Audubon Park (5.8 miles)

    Transportation

    • BNSF Railyard (4.4 miles)
    • BNSF Intermodal Facility (4.5 miles)
    • Memphis Air Traffic Control Center (6.6 miles)

    Cafes

    • Java Cafe (4.5 miles)
    • Starbucks (4.9 miles)
    • Starbucks (6.1 miles)

    Frequently Asked Questions

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    Related Resources

    • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

      Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

    • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

      The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.


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