The Pointe At Kirby Gate Costs & Pricing
The Pointe at Kirby Gate offers competitive pricing for various room types compared to the broader averages in Shelby County and Tennessee. For a studio apartment, residents can expect to pay $3,300 per month, which is notably less than the county average of $4,078 but slightly below the state average of $3,485. In the one-bedroom category, monthly costs are set at $3,536 - again, more affordable than Shelby County's average of $3,704 while being on par with Tennessee's state average of $3,592. The semi-private option is priced at $3,556 per month, positioning it above the Shelby County average of $3,426 and the state average of $3,162. Overall, The Pointe at Kirby Gate provides an appealing balance between quality living and cost-effectiveness within its local context.
| Floor plans | The Pointe At Kirby Gate | Shelby County | Tennessee |
|---|
| Studio | $3,300 | $4,078 | $3,485 |
| 1 Bedroom | $3,536 | $3,704 | $3,592 |
| Semi-Private | $3,556 | $3,426 | $3,162 |
Overall Review of The Pointe At Kirby Gate
differentiator
8 reviews mention this
Memory care support feels focused
Memory care is described as a dedicated, supported setting for residents with cognitive needs.
Multiple reviewers describe the memory care side as staffed for daily support, with residents supervised and guided through care needs. Some mention memory care activities being important, while others wish there were more or brighter options for that unit. Residents’ families also describe communication and responsiveness in the memory care context, though a few reviews raise concerns about consistent bathing and other follow-through.
common
22 reviews mention this
Staff is consistently kind and responsive
Residents and families repeatedly describe the staff as kind, helpful, and attentive.
Across reviews, people highlight staff friendliness and responsiveness, with specific praise for aides, nurses, administrators, and therapy partners. Several families describe quick action for care needs and supportive follow-through, including helping with rehab outcomes and day-to-day assistance. A smaller set of reviews describes lapses in communication, scheduling, or follow-up, but even those comments often acknowledge that some staff members are caring.
caveat
14 reviews mention this
Food quality is a mixed picture
Dining draws both strong praise and repeated complaints.
Some reviewers say the meals and food are good, even thoughtful, and that residents enjoy them. Others describe meals as inconsistent—cold, limited, deep-fried, or difficult to eat—along with worries about portions or running out of food. A few comments also connect food dissatisfaction to broader value concerns, since residents and families feel the price should match the dining experience.
caveat
6 reviews mention this
Pricing and value feel inconsistent
Several reviews question whether the community’s pricing matches the care and services received.
Some reviewers call it a good value and note pricing felt competitive compared with other places they toured. Others describe it as overpriced for the level of care, citing issues such as meal quality, staffing concerns, or administrative problems. A few reviews also reference billing or refund frustrations, which can overshadow otherwise positive comments about care and cleanliness.
common
9 reviews mention this
Activities are a standout, especially assisted living
Activities and community engagement are frequently highlighted in reviews.
Many reviewers describe residents being engaged through scheduled activities, outings, live performances, and regular events. Several specifically praise activity staff and note that residents appear happier when programs are active. At the same time, a couple of reviews say programming is stronger in assisted living than in the memory care unit, where residents may have fewer options.
common
10 reviews mention this
Cleanliness is often noted
Reviewers often mention the facility as clean and well kept.
A recurring theme is cleanliness, including comments about the building being tidy and residents being kept clean and dressed appropriately. Some reviewers also note ongoing renovations and general upkeep efforts. While cleanliness is praised in most of these comments, a few negative reviews still raise concerns about care follow-through during stays.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
22 resident community capacity
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Memphis International (8 miles away)
Transportation arrangement (non-medical)
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Art classes
Bible study group
Day trips and outings
Educational speakers / life long learning
Happy hour
Live dance or theater performances
Live musical performances
Live well programs
Clean, well-maintained facility with spacious rooms, private bathrooms, and friendly, caring staff.
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