Christian Care Center of Memphis
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6500 Kirby Gate Boulevard, Memphis, TN 38119
For more information about senior living options: (844) 490-3973
The CNAs at the facility are pleasant and do their best despite being understaffed. The facility is clean and well-maintained with spacious rooms and private bathrooms. The staff treats residents like family and provides helpful notifications to family members. The courtyard and salon at the facility are enjoyable for residents. The newness of the facility is appreciated by some reviewers. The rooms are nice, adequate, and large. Some staff members are friendly and treat residents well.
The CNAs at the facility are extremely understaffed and overworked. The nurses are not the best communicators and purposely avoided phone calls. The facility is about their bottom dollar and lacks enough staff to properly care for residents. The grandmother contracted various infections and her overall health declined during her stay at the facility. The facility provided misinformation and tried to bill the reviewer's mother for a large balance. There was a lack of full-time workers, resulting in dropped incidents and a sense of no one taking responsibility. There were issues with theft of personal belongings from the facility.Christian Care Center of Memphis has received mixed reviews from families who have had their loved ones stay at the facility for rehabilitation. While the facility is clean and spacious, it seems to suffer from understaffing issues, which have led to a lack of proper care and communication problems.
One family member expressed their gratitude when their mother was finally discharged after being in the facility during Covid-19 restrictions. They understood the no-visitor policy initially but felt concerned about the lack of staff and overworked CNAs. The CNAs were described as pleasant but unable to provide adequate care due to being stretched too thinly. The nurses were friendly but lacked effective communication skills, often avoiding phone calls and not returning them. This family member advised against placing a loved one in this facility unless they are independent or can be visited daily to ensure proper care.
Another family member shared a devastating experience involving their grandmother who suffered a stroke and was transferred to Christian Care Center for rehabilitation. Unfortunately, she contracted multiple infections, including Covid-19, while staying there. Her overall health declined rapidly, leaving her unable to sit up or engage in any activities. The lack of communication from the facility made it difficult for the family to get updates on their grandmother's condition. Upon her return home, they discovered that her dentures, wheelchair, and glasses were missing with no efforts made by the staff to replace them.
However, not all reviews are negative. One individual mentioned that their aunt had a pleasant experience at Christian Care Center. The rooms were described as pleasant and above average for care centers, and the staff treated her like family. The courtyard and salon were particularly enjoyable for her aunt. This positive review offered some hope amidst the other concerning feedback.
Unfortunately, another reviewer expressed frustration with the lack of responsiveness from management regarding essential needs of residents. The resident was bed or wheel-chair bound and went without television for five days due to technical difficulties that went unresolved despite multiple requests. This disregard for a resident's well-being was seen as unconscionable, especially considering the significant costs involved.
Lastly, a family member recounted a difficult billing experience with the facility. They were initially assured that everything would be covered by insurance for up to 100 days, but later received a $10,000 balance bill. Additionally, their mother experienced falls while at the facility due to being dropped by staff members. The lack of full-time workers and an apparent lack of accountability further worsened the experience. Theft of personal belongings was also mentioned, with no resolution or return of the stolen items.
Overall, Christian Care Center of Memphis appears to have some concerning issues such as understaffing, poor communication, questionable billing practices, and instances of neglect in terms of resident care and safety. The positive aspects mentioned by some reviewers provide a ray of hope but seem overshadowed by these larger concerns. Families should carefully consider these reviews when making decisions about placing their loved ones in this facility.
90 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThe Christian Care Center of Memphis is a highly regarded assisted living community located in the heart of Memphis, TN. Our facility provides exceptional care and support to seniors who require assistance with daily activities and medical supervision.
At our skilled nursing facility, residents can enjoy a wide range of amenities designed to enhance their quality of life. Our beauty salon ensures that residents can always look and feel their best, while our cable or satellite TV service keeps them entertained. We offer community-operated transportation for easy access to local attractions and appointments, as well as a computer center for those who want to stay connected digitally.
Meals are an important aspect of senior living, and at our community, residents can dine in style in our elegant dining room. We provide restaurant-style dining experiences with delicious meals prepared by our culinary team. Special dietary restrictions are also accommodated.
Physical fitness is encouraged at our facility, which boasts a fully equipped fitness room where residents can engage in exercise programs tailored to their needs. Additionally, we have a gaming room for recreational activities and a small library for those who enjoy reading.
The Christian Care Center of Memphis understands the importance of maintaining social connections and offers various activities for residents to participate in. From concierge services catering to individual preferences to planned day trips that allow exploration of the city's attractions, there is never a dull moment. Our residents also take part in resident-run activities organized within the community.
Our location provides convenience for both residents and their families. With two nearby cafes, three parks perfect for outdoor relaxation or picnic outings, 15 pharmacies offering easy access to medications, 32 physicians for comprehensive healthcare support, 20 restaurants catering to various culinary preferences, two transportation options connecting us with the surrounding area, two places of worship close by for spiritual nourishment, and four hospitals nearby ensuring prompt medical attention when needed.
To ensure the utmost safety and wellbeing of our residents at all times, we offer 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Our highly trained staff also provides medication management services, diabetes diets, and transportation arrangements for medical appointments.
The Christian Care Center of Memphis is a warm and welcoming community that strives to create a comfortable and fulfilling environment for our residents. With our wide range of amenities, dedicated care services, and convenient location, we are committed to offering the highest quality of life for seniors in Memphis, TN.
Christian Care Center of Memphis is located at 6500 Kirby Gate Boulevard, Memphis, TN 38119 in Shelby County, Tennessee
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