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3.4 from 77 reviews
5 stars
39
4 stars
7
3 stars
1
2 stars
6
1 stars
24
Overall Review of Christian Care Center of Memphis
caveat16 reviews mention this
Staffing and call responsiveness problems
Many residents and families describe delays and missed attention when help was needed.
A recurring complaint is that staff were hard to reach or not present when help was requested, including reports of nursing station staff being absent and long waits for assistance. Several accounts describe situations like neglected toileting or delayed responses to pain and swelling concerns, with families worried about care being ignored. There are also concerns about understaffing and high turnover contributing to inconsistent follow-through, including missing expected updates or actions. While some reviewers mention good care, the negative reports focus heavily on responsiveness and whether staff are checking on residents as expected.
common11 reviews mention this
Facility cleanliness and upkeep stand out
Residents and visitors frequently note that the facility looks clean and well cared for.
Multiple reviews describe the building as clean, nicely decorated, and in good shape, including accounts calling out the facilityâs appearance and general cleanliness. Some reviewers also specifically credit housekeeping and maintenance for keeping things running well. A few comments contrast that appearance with concerns about service, suggesting that cleanliness alone doesnât resolve bigger issues. Still, the positive cleanliness signal shows up often across different experiences.
common5 reviews mention this
Dining quality feels inconsistent
Food experiences range from praised meals to complaints about cold or insufficient nutrition.
Some reviewers praise dining, including comments that dietary does an amazing job and that food was good. Others describe problems such as cold food, limited meal portions, or not providing proper nutrition during recovery. One reviewer mentions food being adequate, reinforcing that dining quality isnât uniformly described. Overall, the review themes suggest dining can land well for some families while leaving others disappointed.
common4 reviews mention this
Activities help residents stay engaged
Several families describe staff-led engagement that helps residents feel less bored.
Reviewers who are positive about the day-to-day experience frequently mention engagement and structured activities, including praise for the activities director and resident involvement. Some families also say their loved ones were never bored and that staff worked to entertain and keep residents engaged, even during difficult periods. A few comments point to specific shared spaces and features residents enjoyed. While activity quality is not the focus of every review, it comes through clearly in the positive accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Memphis International (8 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (1.2 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.6 miles)
Good Shepherd Health Pharmacy (1.9 miles)
Walgreens (1.9 miles)
Walgreens (1.9 miles)
Places of Worship
Emmanuel United Methodist Church (0.7 miles)
White Station Church of Christ (3.8 miles)
Hope Presbyterian Church (5.4 miles)
Grace Evangelical Church (6.1 miles)
Physicians
Kirby Medical Center (1.6 miles)
Memphis Eye Care Association (1.7 miles)
Shea Center For Ears Hearing & Balance (1.8 miles)
Tabor Orthopedics (1.9 miles)
Levy Dermatology (2 miles)
Mid-South Retina Associates (2.1 miles)
OrthoSouth Briarcrest Office (2.1 miles)
Restaurants
Chick-Fil-A (1.9 miles)
Salsa Mexican Restaurant (2.1 miles)
Sonic Drive-In (2.3 miles)
McDonald's (2.5 miles)
Chicken Salad Chick (2.7 miles)
Urban Fusion & Asian Bistro (2.7 miles)
Rock'n Dough Pizza + Brew (2.7 miles)
Hospitals
Saint Francis Hospital (2 miles)
Methodist Surgery Center (3.5 miles)
Methodist Healthcare Employee Assistance Program (3.9 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
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