Kirby Pines

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  • Interior

    A modern living room with stylish furniture and decor, featuring a sofa, dining table, and cozy ambiance.
  • Outdoors

    A serene park setting with a wooden gazebo surrounded by lush green trees.
  • Architecture

    A row of suburban brick houses with gabled roofs and a garage.
  • Landscaping

    A serene garden scene featuring a fountain spraying water over a pond, with vibrant pink flowers in the foreground and lush green trees in the background.
  • Entrance

    Front entrance of a hotel celebrating its 80th anniversary.
  • Lobby

    A luxurious hotel lobby featuring a grand staircase and elegant chandelier.

Kirby Pines

3535 Kirby Road, Memphis, TN 38115

For more information about senior living options: (844) 490-3973

3.6 from 38 reviews
5 stars
15
4 stars
10
3 stars
3
2 stars
1
1 stars
9

Assisted Living Continuing Care Retirement Community(CCRC) Day Program Independent Living Memory Care Skilled Nursing Facility

Pricing

Kirby Pines offers competitive pricing for its living arrangements, particularly when compared to the broader costs of assisted living in Shelby County and the state of Tennessee. For instance, a studio apartment at Kirby Pines is priced at $2,271 per month, significantly lower than the county average of $4,078 and the state average of $3,485. One-bedroom units also reflect this trend, with a rate of $2,462, which is more affordable than both Shelby County's average of $3,704 and Tennessee's average of $3,592. Even for two-bedroom accommodations at Kirby Pines - priced at $2,667 - the cost remains well below local and state norms. However, it's noteworthy that semi-private rooms at Kirby Pines are priced at $7,100 monthly, which exceeds both the county rate ($3,426) and state rate ($3,162), indicating a potential area for further analysis. Overall, Kirby Pines stands out with its attractive pricing model that may appeal to those seeking quality care without the financial burden typically associated with similar facilities in the region.

Room TypeKirby PinesShelby CountyTennessee
Studio$2,271$4,078$3,485
1 Bedroom$2,462$3,704$3,592
2 Bedrooms$2,667$3,740$3,962
Semi-Private$7,100$3,426$3,162

Overall Review

Pros

  • pro Residents and visitors consistently praise Kirby Pines Estates for its beautiful grounds and well-decorated lobbies, creating an inviting atmosphere.
  • pro The facility offers a wide range of activities, from arts and crafts to musical programs, ensuring that residents have plenty of engaging options available to them.
  • pro Many reviews highlight the friendly and dedicated staff who provide excellent service and care to the residents.
  • pro The dining experience at Kirby Pines is often described as outstanding, with delicious food that residents enjoy during their meals.
  • pro Visitors appreciate the comprehensive care options available at Kirby Pines, including independent living, assisted living, and memory care, which can accommodate residents' changing needs over time.
  • pro Families feel reassured by the array of amenities offered, such as walking trails, a movie theater, and wellness programs, which contribute to a vibrant community lifestyle.

Cons

  • pro The administration and nursing directors at Kirby Pines are unresponsive and exhibit a lack of care for patients' needs.
  • pro Staff members have been observed sleeping at the nurses' station, indicating a disregard for patient safety.
  • pro Residents report receiving inadequate care, including delays in basic requests like water, highlighting minimal standards being met.
  • pro Rooms in the rehab section are outdated and poorly maintained, with furniture resembling items from the 1960s.
  • pro Concerns about air conditioning issues in Job's Way have been ignored for years, leading to uncomfortable conditions for residents.
  • pro Management appears more focused on maintaining appearances rather than addressing the genuine needs of residents.
  • pro Families have expressed disappointment over the lack of accountability and professionalism from nursing staff during critical care situations.
  • pro Promises of meetings and resolutions regarding complaints are often unmet, leading to frustration among families of residents.

Review

Kirby Pines Estates is a retirement community that prides itself on offering a serene and engaging living environment set on 60 acres of beautiful grounds, complete with amenities such as a lake, greenhouse, walking trails, and event spaces like a gazebo. Residents are drawn to the extensive range of activities available—everything from water aerobics and musical programs to art classes and games. There’s also comprehensive medical care offered across various levels of assistance, making Kirby Pines an appealing choice for seniors seeking various stages of support as they age. The facility boasts dedicated staff members who contribute to an atmosphere described by one reviewer as an "amazingly warm and caring community." However, beneath this idyllic image lies a myriad of concerns that prospective residents should consider before making such a significant commitment.

Many reviews highlight the discrepancies between the promised standards of care and the reality experienced by residents and their families. One particular complaint centers around contractual obligations regarding entrance fees; in one case, a resident's family reported difficulties obtaining the return of an entrance fee despite terminating the contract per their agreement. A $131,000 entrance fee was paid but not refunded even after multiple calls and emails requesting resolution. This troubling experience raises questions about Kirby Pines' business practices and dedication to honoring its commitments.

Although many visitors were impressed with the facilities during initial tours— praising aspects like cleanliness, friendliness of staff, diverse activities, and quality dining experiences—the positive impressions often diminished upon deeper interaction with the healthcare services provided. Several reviews from long-term residents paint a much bleaker picture regarding nursing care within certain areas of the campus. Reports detailing subpar attention to patient needs raise significant red flags about safety protocols being neglected. Instances were documented where rudimentary care standards were not met—basic hygiene practices were overlooked by staff members who were reportedly rude or inattentive.

A particularly concerning issue raised was related to inadequate air conditioning within Job’s Way—a memory care unit at Kirby Pines— which has faced complaints for over nine years without satisfactory resolution. Family members voiced frustrations about how management dealt with their concerns: promising repairs that never materialized while prioritizing aesthetic improvements outside over resident comfort indoors. Such neglect could result in seriously uncomfortable living conditions for vulnerable seniors who depend on consistent climate control for health reasons.

Despite these criticisms, some reviewers emphasized parts of Kirby Pines they found impressive—the variety of arranged activities designed to keep residents engaged remains a strong selling point for potential new inhabitants. These include organized outings to grocery stores or shopping centers alongside wellness classes and communal meals consisting of thoughtfully prepared food options served daily. For individuals considering independent living followed by assisted care or memory support without needing to relocate drastically, these highlights are worthy points in favor.

In conclusion, while Kirby Pines Estates may appear glamorous at first glance—with its picturesque setting and promises of lively community life—a closer examination reveals unsettling discrepancies that cannot be ignored. Families contemplating this location must carefully evaluate both glowing testimonials about social opportunities alongside serious criticisms directed toward healthcare services provided within the community framework. With some residents having lived there for many years expressing dissatisfaction with unmet needs amidst unresolved performance issues from administration levels downwards coupled with financial disputes arising post-contract termination; it becomes essential for future occupants to conduct thorough research before committing both time-wise or financially into becoming part of what seems like an ideal retirement solution at first glance.

Features

Housing

  • 700 resident community capacity 700 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Detached homes Detached homes
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)
  • Day Program Day Program
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Cafe Cafe
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fireplaces Fireplaces
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Hiking trails Hiking trails
  • Home sale assistance Home sale assistance
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Private cleaning services Private cleaning services
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • Spa Spa
  • Swimming pool Swimming pool
  • Swimming pool / hot tub Swimming pool / hot tub
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Psychiatric care Psychiatric care
  • Special dietary restrictions Special dietary restrictions

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Jewish services Jewish services
  • Live musical performances Live musical performances
  • Mormon/LDS services Mormon/LDS services
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Tai Chi Tai Chi
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Languages Spoken

  • English English

Description

Kirby Pines in Memphis, TN is a vibrant and inclusive assisted living community that offers a wide range of housing options and care services to meet the unique needs of its residents.

Housing options at Kirby Pines include 2-bedroom apartments, detached homes, and studio apartments, providing flexibility for individuals or couples looking for comfortable and spacious living spaces.

The community offers various types of care services, including Continuing Care Retirement Community (CCRC), Day Program, Independent Living, Memory Care, and Skilled Nursing Facility. This allows residents to age in place and receive the appropriate level of care as their needs change over time.

Kirby Pines boasts an impressive array of amenities designed to enhance the quality of life for its residents. These amenities include activities on-site, air-conditioning, bath tubs, a beautician on-site with a beauty salon, cable or satellite TV, a café, community-operated transportation services, a computer center, devotional services both on-site and off-site, dining room services offering restaurant-style dining experiences with nutritious meals prepared by professional chefs.

The community also provides opportunities for social engagement through its gaming room and garden spaces. Residents can enjoy the outdoors by taking part in activities such as hiking trails or relaxing by the swimming pool/hot tub. Indoor common areas offer space for relaxation and socializing while there is also access to Wi-Fi/high-speed internet throughout the community.

Kirby Pines prioritizes the wellbeing of its residents by offering comprehensive care services. These services include 24-hour call systems for emergencies or assistance requests, 24-hour supervision to ensure safety at all times. Assistance with daily activities such as bathing or dressing is readily available along with ambulatory care and transfers assistance. The community also provides specialized care such as diabetes management and diabetic diets if needed. Additionally, medication management and mental wellness programs are offered along with physical therapy sessions.

Dining at Kirby Pines is catered to individual preferences and dietary needs. A variety of meal options are available, including international cuisine, low/no sodium options, and special dietary restrictions. Meals can be enjoyed in a restaurant-style dining setting or through room service, allowing residents flexibility and additional convenience.

Residents can participate in a diverse range of activities that cater to their interests. This includes art classes, book clubs, fitness programs, gardening clubs, scheduled daily activities, and religious services tailored for different faiths. The community also organizes regular day trips and live musical performances to keep residents engaged and entertained.

Located near parks, pharmacies, physicians, restaurants, places of worship, and hospitals the community provides easy access to essential services for its residents.

Overall, Kirby Pines offers a warm and welcoming environment where residents can enjoy an active lifestyle while receiving the care they need. With a wide range of amenities and care services available on-site, residents have everything they need to live comfortably and independently while being part of a vibrant community.

Nearby Places of Interest

Located in Memphis, Tennessee, this area offers a variety of amenities within a short distance. With multiple pharmacies, restaurants, places of worship, physicians, hospitals, transportation options, parks, and cafes nearby, residents have easy access to essential services and leisure activities. The proximity to healthcare facilities such as Kirby Medical Center and Saint Francis Hospital ensures convenient medical care for seniors. Additionally, the presence of well-known dining options like Olive Garden and Chick-Fil-A provides opportunities for social outings. Parks like Cameron Brown Park and Shelby Farms Park offer green spaces for outdoor recreation. Overall, this neighborhood provides a diverse range of resources for seniors looking for a convenient and vibrant community to call home.

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Good Shepherd Health Pharmacy (0.8 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.5 miles)

Restaurants

  • Chick-Fil-A (1.2 miles)
  • Sonic Drive-In (1.9 miles)
  • Wendy's (2.4 miles)
  • Olive Garden (2.5 miles)
  • Blues City Brewery (2.9 miles)
  • Salsa Mexican Restaurant (3.4 miles)
  • McDonald's (3.6 miles)

Places of Worship

  • Emmanuel United Methodist Church (2.1 miles)
  • White Station Church of Christ (4.5 miles)

Physicians

  • Kirby Medical Center (3 miles)
  • Tabor Orthopedics (3.1 miles)
  • Rheumatology Specialty Clinc (3.1 miles)
  • Advanced Dermatology & Skin Cancer Associates (3.1 miles)
  • Memphis Eye Care Association (3.1 miles)
  • Shea Center For Ears Hearing & Balance (3.2 miles)
  • Hurley Mary Margaret MD PC (3.2 miles)

Hospitals

  • Saint Francis Hospital (3.1 miles)
  • Methodist Surgery Center (4.8 miles)
  • Methodist Healthcare Employee Assistance Program (4.8 miles)
  • Lebonheur Outpatient Center-East (5.6 miles)

Transportation

  • BNSF Railyard (3.5 miles)
  • BNSF Intermodal Facility (3.6 miles)
  • Memphis Air Traffic Control Center (6.1 miles)
  • FedEx Hangar 26 (6.5 miles)
  • FedEx AOC (6.5 miles)

Parks

  • Sea Isle Neighborhood (3.6 miles)
  • Cameron Brown Park (5.1 miles)
  • Audubon Park (5.9 miles)
  • Shelby Farms Park (5.9 miles)

Cafes

  • Java Cafe (5.1 miles)
  • Starbucks (5.1 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.5 miles)

Frequently Asked Questions

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