Village at Primacy Place

Pros

• The facility has a clean, spacious, and welcoming atmosphere, making residents feel at home.
• The staff are friendly, caring, and attentive to the needs of the residents and their families.
• Residents enjoy a variety of activities and celebrations that foster a sense of community.
• Many families appreciate the excellent communication from the director and staff regarding care updates.
• The meal options are appealing, with some flexibility for dietary changes to accommodate specific health needs.
• Residents express satisfaction with the overall quality of care provided, reporting significant improvements in their loved ones' well-being.
• Families value the creative activities organized for residents and appreciate seeing them engaged through shared photos.
• Overall experiences at Village at Primacy Place have been positive, with many families recommending it to others seeking assisted living options.

Cons

• The aides were sometimes not as helpful as they should be.
• The rooms are not cleaned as well as advertised.
• There were issues with healthcare, including a delayed response to a UTI that persisted for weeks.
• The move-in process was not smooth.
• Some meals could have been better prepared, and the food quality varied.
• Concerns about the caretaker staff regarding personal cleanliness of residents.
• The facility could benefit from updated carpets and furniture in common areas.
• There were complaints about the high cost of living at the facility, including an expensive one-time initial fee to move in.
• Activities seemed less engaging than what was previously described during the preview.
• Staffing levels appeared inadequate for proper care and attention to residents' needs.

Review

The search for the right assisted living facility is a daunting task that often weighs heavily on families. In this regard, Village at Primacy Place has garnered a significant amount of positive feedback from families who have entrusted their loved ones to its care. Many reviews reflect an appreciation for the homey atmosphere and cleanliness of the facility, which offers spacious rooms and a friendly environment. Residents benefit from attentive staff who are committed to addressing their needs effectively—whether it be managing medications, providing assistance with daily activities, or ensuring they receive nutritious meals.

Family members frequently rave about the staff's friendliness and efficiency in caring for residents. One reviewer mentions how the entire team exhibited genuine concern for their loved one, going above and beyond in various aspects of care. This dedication fosters a strong sense of community among residents, making them feel valued and engaged despite their circumstances. Reviews highlight regular activities and events that enrich residents' lives while promoting social interaction. The celebratory parties for newcomers and birthdays further demonstrate the community spirit cultivated at Village at Primacy Place.

However, some critiques do surface among otherwise glowing testimonials. A few families noted that while the facility is well-maintained, there are occasional lapses in personal care standards as reported by residents themselves. Instances of delayed responses from aides were mentioned alongside suggestions for improvements such as better staffing levels during peak times or revising meal options to cater to specific dietary needs—an important consideration for diabetic residents highlighted in multiple reviews. Moreover, concerns regarding housekeeping services suggest that while common areas remain pristine, individual resident rooms may not always meet expectations regarding cleanliness.

In stark contrast to some positive experiences at Village at Primacy Place are reports concerning Royal Retreat Assisted Living, which was purchased by Primacy Place’s parent company. Families expressed deep disappointment with Royal Retreat following unfortunate incidents involving COVID outbreaks among residents that resulted in loss of life—a tragic reminder of how vulnerable this population can be during public health crises. Such experiences foster distrust in facilities that fail to uphold safety protocols adequately.

Despite isolated issues within certain facets of care or reservations regarding other locations under the same management umbrella, many families endorse Village at Primacy Place wholeheartedly due to its comprehensive approach toward resident welfare and family support systems. A number of families acknowledged feeling blessed when they found this particular facility amidst a plethora of options characterized by high costs or inadequate services elsewhere.

Ultimately, it appears that Village at Primacy Place has succeeded where others have faltered by prioritizing clean living spaces and compassionate caregiving backed by an engaged staff willing to listen actively to both residents’ and families' concerns alike—elements crucial in fostering trust during difficult transitions into assisted living environments. For those seeking quality long-term care solutions without compromising on service excellence or community engagement yet reasonably priced accommodation opportunities may find comfort knowing The Village provides just that experience as echoed throughout numerous heartfelt testimonies shared here today.

Located in Memphis, Tennessee, this area offers a range of amenities that cater to seniors looking for a convenient and comfortable living environment. With multiple hospitals nearby such as Saint Francis Hospital and Methodist Healthcare Employee Assistance Program, residents can rest assured knowing that quality healthcare services are easily accessible. Additionally, there are several reputable physicians' offices in the vicinity, including Tabor Orthopedics and Mid-South Retina Associates. For dining options, seniors can enjoy meals at Salsa Mexican Restaurant or Perkins Restaurant and Bakery. The area also features pharmacies like CVS Pharmacy and Walgreens for convenient access to medications. In terms of recreation, residents can explore parks like Sea Isle Neighborhood or Shelby Farms Park for leisurely outdoor activities. Furthermore, there are places of worship such as Emmanuel United Methodist Church and White Station Church of Christ for spiritual fulfillment. Overall, this part of Memphis provides a diverse range of services and facilities that make it a desirable location for seniors looking to retire in a vibrant community.

Hospitals

• Saint Francis Hospital (0.2 miles)
• Methodist Healthcare Employee Assistance Program (2.1 miles)
• Lebonheur Outpatient Center-East (2.7 miles)
• Methodist Surgery Center (3.6 miles)

Physicians

• Tabor Orthopedics (0.2 miles)
• Mid-South Retina Associates (0.3 miles)
• Levy Dermatology (0.7 miles)
• The Endocrine Clinic PC (0.7 miles)
• OrthoSouth Briarcrest Office (0.8 miles)
• Passons Eye Center (0.8 miles)
• Shea Center For Ears Hearing & Balance (0.8 miles)

Restaurants

• Salsa Mexican Restaurant (0.6 miles)
• Perkins Restaurant and Bakery (1.8 miles)
• Brookhaven Pub & Grill (1.9 miles)
• Memphis Sports Pub (2 miles)
• Gibson's Donuts (2.1 miles)
• Chick-Fil-A (2.3 miles)
• Freddy's Frozen Custard & Steakburgers (2.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• People's Custom Rx (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)

Parks

• Sea Isle Neighborhood (0.9 miles)
• Shelby Farms Park (3.5 miles)
• Audubon Park (3.6 miles)
• Cameron Brown Park (4.9 miles)

Places of Worship

• Emmanuel United Methodist Church (1.3 miles)
• White Station Church of Christ (2.2 miles)
• Holy Trinity Community (4.8 miles)
• Hope Presbyterian Church (5.4 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (5.4 miles)

Transportation

• BNSF Intermodal Facility (5.3 miles)
• BNSF Railyard (5.4 miles)