HarborChase Of Germantown

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HarborChase Of Germantown HarborChase Of Germantown HarborChase Of Germantown

HarborChase Of Germantown

6300 Briarcrest Avenue, Memphis, TN 38120

For more information about senior living options: (844) 490-3973

3.6 from 8 reviews
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Assisted Living Memory Care

Overall Review of HarborChase Of Germantown

Pros

  • pro The HarborChase of Germantown features lovely facilities with a warm, inviting atmosphere and caring staff who prioritize residents' well-being.
  • pro Residents enjoy spacious, modern rooms that feel like home, complete with updated amenities and beautiful decor.
  • pro The dining area is open and airy, offering excellent food and a pleasant dining experience that residents appreciate.
  • pro Staff members are friendly and approachable, providing good communication and support to families regarding their loved ones' care.
  • pro The facility offers a variety of engaging activities designed to stimulate residents, promoting social interaction and enjoyment among them.
  • pro Maintenance staff is exceptional, ensuring that the environment remains clean and well-kept.
  • pro Families feel reassured by the attentive care provided by nurses and care partners within the community.
  • pro Residents have access to live entertainment and special events that create a vibrant community atmosphere.

Cons

  • pro The parent was not being well cared for regarding health needs despite paying extra for services.
  • pro There were cleanliness issues, with the room floor often dirty and the bathroom unpleasant.
  • pro The activities offered were lacking in stimulation, frequently reducing to watching TV in a big room.
  • pro Management was primarily responsible for many problems, and it seemed the facility was understaffed.
  • pro Communication from the facility to families was poor, with important changes and updates not being communicated.
  • pro Valuable personal items went missing shortly after moving in, causing distress to the family.
  • pro Staff failed to check on residents regularly, leading to missed meals and inadequate care during critical times.
  • pro Promises made by management regarding care and communication were not fulfilled, leading to a disappointing experience overall.
  • pro The facility turned a traumatic time for families into a nightmare due to inadequate support and attention to their loved ones' needs.
  • pro Families expressed dissatisfaction with the memory care section of the facility, advising others to seek alternatives for such specialized care.

Review

HarborChase of Germantown has garnered both praise and criticism from families regarding the care and services offered to their loved ones, highlighting a complex range of experiences within the facility. On one hand, some families express high satisfaction with the care and environment, particularly appreciating the physical space, which resembles more of an apartment than a nursing home. Residents enjoy spacious accommodations adorned with hardwood floors and modern amenities that create a welcoming ambiance. The facilities feature an attractive dining area that opens up to a beautifully landscaped courtyard, significantly enhancing the residents' quality of life by providing them access to nature and light.

Families have noted that HarborChase strives to provide engaging social opportunities for residents. One family highlighted how their loved one was being integrated into assisted living activities due to her sociable nature, allowing her chances for interaction with peers who shared similar cognitive abilities. They emphasized this hybrid model as beneficial in maintaining social connections among residents, alongside enjoying amenable communal spaces designed for relaxation and engagement. In addition, many reviewers lauded the dedication and friendliness of staff members working within various roles in the facility, particularly emphasizing those who serve in direct caregiving positions.

However, contrasting experiences surfaced from other caregivers who recounted distressing narratives involving lapses in medical care and communication breakdowns that led them to question the integrity of services at HarborChase. Multiple reviews pointed out issues related to inadequate communication concerning health updates and incidents affecting residents’ well-being—such as injuries or missing belongings—raising red flags about management protocols during crucial moments of care. Complaints about lost medication bottles further accentuated concerns over oversight regarding medication management practices within memory care units.

Moreover, criticisms about cleanliness have been cited by some families who noted instances where rooms appeared untidy upon visits or were not maintained satisfactorily over time. Such lapses could tarnish an otherwise inviting atmosphere that is advertised by only observing decorated exteriors or aesthetically pleasing interiors without ensuring consistent hygiene standards throughout living spaces. This disconnect between expectations set by management versus family realities contributed significantly to dissatisfaction among certain residents’ advocates.

Another troubling aspect revealed through reviews is the apparent disorganization surrounding staffing changes; families described a lack of notification when key personnel left or were replaced within critical roles like nursing leadership and activity coordination. This situation resulted in confusion around whom to contact for concerns or inquiries regarding resident care—a detail compounded by challenges experienced when attempting to get updates on loved ones during hours of need.

In sharp contrast to these negative accounts, some reviewers praised individual staff members for their compassion and commitment while caring for loved ones nearing end-of-life stages. Personal stories illustrated poignant moments where staff went above and beyond expectations—providing meals for visiting family or offering support during difficult transitions—and showcased efforts made by teams responsible for organizing enriching activities tailored specifically toward resident interests.

Overall, while HarborChase of Germantown presents itself as a beautiful facility committed to providing quality senior care through dedicated staff engagement with residents, mixed reviews indicate there is work necessary in order solidify trust from families based on consistency across all areas—from cleanliness standards down through effective managerial transparency—to preserve its image positively among future clientele seeking comfort during challenging times.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Memphis International (8 miles away) Memphis International (8 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

HarborChase of Germantown in Memphis, TN is a welcoming assisted living community that offers 2-bedroom apartments for individuals seeking memory care services. Our community provides a comfortable and safe environment where residents can receive the support they need while enjoying a fulfilling lifestyle.

Our residents benefit from a wide range of amenities designed to enhance their overall well-being. We have an on-site beauty salon for pampering sessions, cable or satellite TV in each apartment for entertainment, and a spacious dining room where delicious meals are served. Apartments are fully furnished and include a convenient kitchenette for those who want to prepare snacks or light meals. Outdoor spaces and gardens provide opportunities for relaxation and enjoying nature. We also offer housekeeping services to ensure that our residents' living spaces remain tidy.

At HarborChase of Germantown, we understand the importance of providing comprehensive care services tailored to individual needs. Our highly-trained staff members are available 24/7 to provide supervision and assistance with daily activities such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure seamless medical care. Additionally, our specialized memory care programming caters to those with dementia or mild cognitive impairment.

Residents with specific dietary needs can rest assured knowing that we accommodate special dietary restrictions. Whether it's diabetes diet or other requirements, our team is dedicated to promoting optimal health through proper nutrition. Medication management is also provided to ensure the timely administration of prescribed medications.

Promoting mental wellness among our residents is another priority at HarborChase of Germantown. We offer a mental wellness program aimed at enhancing cognitive abilities, fostering social engagement, and reducing anxiety or depression associated with memory-related conditions.

Transportation arrangements are made for medical appointments, ensuring that residents can easily access essential healthcare services when needed. Additionally, we offer activities such as fitness programs and scheduled daily activities that encourage socialization and personal growth within our vibrant community.

Located in Memphis, TN, our community enjoys a convenient location with several amenities and services nearby. Residents can explore nearby cafes, parks, pharmacies, restaurants, places of worship, and medical facilities, offering them easy access to essential resources.

At HarborChase of Germantown, our dedicated team strives to create a caring and supportive environment for each resident. Through personalized care services and a vibrant community atmosphere, we aim to enhance the quality of life for individuals seeking memory care assistance.

Nearby Places of Interest

Physicians

  • Levy Dermatology (0.1 miles)
  • OrthoSouth Briarcrest Office (0.1 miles)
  • Shea Center For Ears Hearing & Balance (0.3 miles)
  • Memphis Eye Care Association (0.5 miles)
  • Mid-South Retina Associates (0.5 miles)
  • Tabor Orthopedics (0.6 miles)
  • Passons Eye Center (0.7 miles)

Pharmacies

  • Walgreens (0.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (2 miles)
  • People's Custom Rx (2.1 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.6 miles)

Restaurants

  • Salsa Mexican Restaurant (0.2 miles)
  • Perkins Restaurant and Bakery (2.1 miles)
  • Brookhaven Pub & Grill (2.2 miles)
  • Memphis Sports Pub (2.3 miles)
  • Gibson's Donuts (2.4 miles)
  • Chick-Fil-A (2.6 miles)
  • McDonald's (2.7 miles)

Hospitals

  • Saint Francis Hospital (0.7 miles)
  • Lebonheur Outpatient Center-East (2.2 miles)
  • Methodist Healthcare Employee Assistance Program (2.3 miles)
  • Methodist Surgery Center (2.9 miles)

Parks

  • Sea Isle Neighborhood (1.4 miles)
  • Shelby Farms Park (2.8 miles)
  • Audubon Park (3.9 miles)
  • Cameron Brown Park (4.4 miles)

Places of Worship

  • Emmanuel United Methodist Church (1.4 miles)
  • White Station Church of Christ (2.7 miles)
  • Hope Presbyterian Church (4.7 miles)
  • Holy Trinity Community (5.2 miles)

Cafes

  • Starbucks (2.8 miles)

Frequently Asked Questions

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Nearby Communities

Related Resources

  • reminiscence therapyExploring the Power of Reminiscence Therapy for Individuals With Dementia

    Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.

  • reminiscence therapyAn In-Depth Look at Reminiscence Therapy in Dementia Care

    Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.

  • dementia hallucinationsDementia-Related Hallucinations: Causes, Experiences, and Practical Approaches

    Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.