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Signature Healthcare Of Primacy in Memphis, TN

Signature Healthcare Of Primacy is a nursing home community in Memphis, TN.

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Signature Healthcare Of Primacy in Memphis, TN

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  • Interior

    A well-lit living room with matching brown sofas and a large mirror on an orange accent wall.

  • Decor

    A cozy hospital room with an orange accent wall and a single bed.

  • Building

    A building entrance with an orange awning and surrounding greenery.

  • Dining

    A spacious dining room with red tablecloths covering the tables and wooden chairs arranged neatly around them.

  • Lighting

    A well-lit hallway with carpeted flooring and multiple doors along the sides.

  • Exercise Equipment

    A physical therapy room equipped with parallel bars and a small staircase for rehabilitation exercises.

6025 Primacy Parkway, Memphis, TN 38119

For more information about senior living options: (866) 208-4318

3.9 from 123 reviews
5 stars
80
4 stars
5
3 stars
6
2 stars
4
1 stars
28

Overall Review of Signature Healthcare Of Primacy

differentiator 7 reviews mention this

Skilled rehab and recovery focus

Residents and families often describe meaningful rehab progress.

A recurring theme in the reviews is that therapy helped residents regain strength and mobility after recent health events. Several reviewers specifically credit the rehabilitation team with noticeable improvement and faster-than-expected recovery, while others mention ongoing therapy support during their stay. When families speak positively about outcomes, they also tie it to day-to-day effort from therapy staff.

common 18 reviews mention this

Staff are caring and responsive

Many reviewers describe staff who are kind and professional.

Across the reviews, many families and residents describe staff members as friendly, caring, and attentive to concerns. Reviewers mention professionalism from admissions through discharge planning, plus staff who follow up on care and updates. Some reviewers also highlight specific interactions with nurses, CNAs, therapists, and social services staff.

common 10 reviews mention this

Cleanliness earns mixed reports

Some reviews highlight cleanliness and a no-odor environment.

Several reviews explicitly praise the facility as clean, including comments about rooms being kept clean and odors not being present. At the same time, there are also strong negative reviews describing odors and sanitation problems, including mentions of urine smell and cleanliness concerns. The overall picture is that cleanliness is a point of both satisfaction and frustration, depending on the reviewer.

caveat 6 reviews mention this

Food quality is a sticking point

Food quality is frequently mentioned as inconsistent.

Some families report that meals were acceptable or better than expected, while others describe the food as bland, cold, or unappetizing. A few reviewers also mention how meal support or dietary handling affected comfort during their stay. Residents’ experiences appear to vary, with food coming up as a recurring reason for disappointment in several reviews.

  • A spacious dining room with red tablecloths covering the tables and wooden chairs arranged neatly around them.
caveat 11 reviews mention this

Staffing and call access issues

Multiple reviews raise concerns about staffing and delays.

A number of reviewers describe times when help was slow or hard to reach, including delayed responses to calls and difficulty contacting nurses. Some reviews also connect staffing shortages with missed needs such as assistance with personal care, baths, or medication-related attention. Several negative reviews urge families to be present and advocate closely for residents, especially when coverage feels thin.

common 2 reviews mention this

Nearby hospitals and clinics nearby

The community is close to multiple healthcare providers.

Reviewers don’t focus heavily on neighborhood convenience, but the location places major medical offices and hospitals within a short drive. That includes nearby physician offices and hospital options that can be useful for ongoing medical appointments during a stay.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Memphis International (7 miles away) Memphis International (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Tabor Orthopedics (0.2 miles)
  • Mid-South Retina Associates (0.4 miles)
  • Levy Dermatology (0.7 miles)
  • The Endocrine Clinic PC (0.8 miles)
  • OrthoSouth Briarcrest Office (0.8 miles)
  • Shea Center For Ears Hearing & Balance (0.8 miles)
  • Passons Eye Center (0.9 miles)

Hospitals

  • Saint Francis Hospital (0.2 miles)
  • Methodist Healthcare Employee Assistance Program (2.1 miles)
  • Lebonheur Outpatient Center-East (2.7 miles)
  • Methodist Surgery Center (3.6 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • People's Custom Rx (1.9 miles)
  • Walgreens (2 miles)
  • Walgreens (2.3 miles)

Restaurants

  • Salsa Mexican Restaurant (0.6 miles)
  • Perkins Restaurant and Bakery (1.8 miles)
  • Brookhaven Pub & Grill (2 miles)
  • Memphis Sports Pub (2 miles)
  • Gibson's Donuts (2.1 miles)
  • Chick-Fil-A (2.4 miles)
  • Freddy's Frozen Custard & Steakburgers (2.8 miles)

Parks

  • Sea Isle Neighborhood (1 miles)
  • Shelby Farms Park (3.5 miles)
  • Audubon Park (3.6 miles)
  • Cameron Brown Park (4.9 miles)

Places of Worship

  • Emmanuel United Methodist Church (1.3 miles)
  • White Station Church of Christ (2.3 miles)
  • Holy Trinity Community (4.9 miles)
  • Hope Presbyterian Church (5.4 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (5.4 miles)

Transportation

  • BNSF Intermodal Facility (5.2 miles)
  • BNSF Railyard (5.4 miles)

Frequently Asked Questions

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