Signature Healthcare Of Primacy

Pros

• The staff at Signature HealthCARE of Primacy is consistently described as nice, friendly, and accommodating.
• Residents' care is prioritized, with effective communication about treatments, medications, and activities.
• The facility is maintained in a clean and sanitized manner, with strict adherence to COVID-19 safety protocols.
• Insurance and Medicare covered the expenses, making the transition smoother for families.
• The atmosphere was supportive during rehabilitation stays, providing a sense of comfort for both residents and their families.
• Many activities are available for residents to engage in during their stay.
• Overall satisfaction with the quality of care received at the facility is expressed positively by previous residents.

Cons

• The visitor could only see residents through the window due to COVID restrictions, resulting in awkward and uncomfortable interactions in the rain.
• The facility is transitioning from rehab to a nursing home, causing uncertainty regarding the level of care provided.
• The sister has developed a bedsore, indicating a potential lack of adequate attention to her needs in long-term care.
• There seems to be a communication barrier or misunderstanding regarding the sister's care and her ability to eat.
• Although activities may be available, the sister is primarily receiving therapy and not participating in other engagement opportunities.
• While the facility appears clean, it still seems average and lacks distinct positive features.

Review

Signature HealthCARE of Primacy has garnered mixed feedback from family members of residents, highlighting both positive experiences and challenges, particularly in light of ongoing COVID-19 restrictions. The facility's staff has been described as accommodating and friendly, with a strong emphasis on maintaining open communication with families regarding the care being provided to their loved ones. One reviewer shared their mother's six-week rehabilitation stint at the facility, praising how well she was cared for throughout her stay. They appreciated the consistency of updates concerning her treatment plans, medications, and even recreational activities that she participated in during her recovery.

The physical environment at Signature HealthCARE also received commendations for cleanliness and sanitation. The semi-private room where the mother stayed featured two living areas, equipped with two televisions, dressers, and closets — an arrangement that seemed to provide ample personal space despite being shared. Moreover, the facility's adherence to strict COVID protocols—such as mask-wearing and thorough sanitization—was noted positively by some families who felt reassured about their loved ones' safety during the pandemic. Additionally, it was mentioned that insurance and Medicare covered most of the expenses related to care services provided by the facility.

Conversely, another reviewer highlighted significant challenges surrounding visitation policies due to COVID-19 regulations. Since their sister moved into Signature HealthCARE a month ago, family visits have been restricted primarily to outdoor interactions through windows—a situation made uncomfortable by inclement weather conditions like rain. This lack of physical presence has understandably generated feelings of frustration among family members who wish to support their relatives more directly during such vulnerable times.

In contrast to the previous reviewer's experience during rehab, this individual's sister is now in long-term care within the same facility. Unfortunately, there seem to be concerns regarding adequate understanding of her needs by staff members and challenges related to quality of life issues; particularly troubling is that she currently has a bedsore and relies on tube feeding for nutrition—a stark difference from what many would hope for in terms of comfort and care in long-term residency settings.

While it’s mentioned that therapy services remain available for residents like their sister who need additional support in recovery or rehabilitation efforts, specific activities may not be emphasized in long-term care scenarios compared with rehabilitative stays where social engagements might have been more robust. It raises questions about how much attention is paid towards ensuring engaging rehabilitative practices that can contribute significantly to overall well-being.

Despite these concerns about communication gaps between staff and residents regarding needs or experiences within this transitional phase from rehab to long-term nursing care—including food intake issues—the reviewers generally reflect positively on Signature HealthCARE’s ambient atmosphere. While they acknowledge some deficiencies or restrictive conditions imposed by health protocols associated with COVID-19 precautions during these unprecedented times, earlier residents spoke highly of being treated well throughout their stays. One resident recounted an 18-month tenure characterized by attentive staff relationships coupled with enjoyable recreational opportunities—painting a picture of potential for compassionate caregiving amidst institutional transitions that are undoubtedly challenging under current circumstances.

In summary, while many experienced personalized attention and competent care at Signature HealthCARE of Primacy—resulting in recommendations from satisfied families—there remains an undeniable impact from public health guidelines which complicate personal connection opportunities between residents and loved ones left outside looking in. As this transition continues within broader healthcare parameters over time post-pandemic adjustments unfold further opportunities may arise not only around improved visitation but also better individualized patient management focusing on wellbeing beyond basic necessities alone.

Physicians

• Tabor Orthopedics (0.2 miles)
• Mid-South Retina Associates (0.4 miles)
• Levy Dermatology (0.7 miles)
• The Endocrine Clinic PC (0.8 miles)
• OrthoSouth Briarcrest Office (0.8 miles)
• Shea Center For Ears Hearing & Balance (0.8 miles)
• Passons Eye Center (0.9 miles)

Hospitals

• Saint Francis Hospital (0.2 miles)
• Methodist Healthcare Employee Assistance Program (2.1 miles)
• Lebonheur Outpatient Center-East (2.7 miles)
• Methodist Surgery Center (3.6 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• People's Custom Rx (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)

Restaurants

• Salsa Mexican Restaurant (0.6 miles)
• Perkins Restaurant and Bakery (1.8 miles)
• Brookhaven Pub & Grill (2 miles)
• Memphis Sports Pub (2 miles)
• Gibson's Donuts (2.1 miles)
• Chick-Fil-A (2.4 miles)
• Freddy's Frozen Custard & Steakburgers (2.8 miles)

Parks

• Sea Isle Neighborhood (1 miles)
• Shelby Farms Park (3.5 miles)
• Audubon Park (3.6 miles)
• Cameron Brown Park (4.9 miles)

Places of Worship

• Emmanuel United Methodist Church (1.3 miles)
• White Station Church of Christ (2.3 miles)
• Holy Trinity Community (4.9 miles)
• Hope Presbyterian Church (5.4 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (5.4 miles)

Transportation

• BNSF Intermodal Facility (5.2 miles)
• BNSF Railyard (5.4 miles)