The Elevation at Autumn Ridge

Pros

• The staff and management at The Elevation at Autumn Ridge are described as great, friendly, and attentive to the residents' needs.
• Residents appreciate the clean and well-maintained grounds, facilities, and apartments within the community.
• The vibrant resident community fosters a strong sense of camaraderie and support among neighbors.
• Many reviewers find the atmosphere peaceful and affordable, with excellent value for the cost.
• The facility offers a variety of amenities, including a gymnasium and activity rooms, enhancing residents' quality of life.
• Individuals have highlighted positive interactions with staff members who are knowledgeable and kind.
• Several residents express love for their living situation, stating it meets their needs perfectly.
• The opportunity for independent living is valued by residents who enjoy coming and going as they please while still having access to assistance if needed.

Cons

• The office staff at Elevation at Autumn Ridge are not very responsive and often fail to return calls.
• There are frequent delays in maintenance repairs, causing frustration among residents.
• The management team is perceived as disorganized and lacking effective communication.
• Assisted living residents are reportedly treated poorly compared to independent living residents, with limited access to resources.
• Some areas of the facility seem outdated and in need of renovation, particularly the memory care side.
• Residents have expressed concerns about safety due to inadequate lighting in the parking lot and subpar fencing.
• There is a lack of activities for assisted living residents, leaving them feeling neglected.
• Communication issues were noted when scheduling assessments for potential new residents, indicating mismanagement within the facility.

Review

The Elevation at Autumn Ridge has garnered a mixed bag of reviews, illustrating a spectrum of experiences from residents and their families. Many praise the facility's atmosphere, maintenance, and community spirit while others express disappointment regarding management responsiveness and communication issues. Overall, the facility offers an appealing environment for independent living, predominantly targeting seniors aged 55 and older.

One consistent positive across multiple reviews is the warm and friendly demeanor of both staff members and fellow residents. Visitors frequently mention how welcoming the environment feels, with some indicating that they have received helpful support from other residents during their stay. The maintenance crew has been highlighted as particularly commendable, ensuring that both the grounds and interiors are well-kept and clean. Many appreciate amenities such as onsite laundry facilities, cable, wellness programs like weight training areas, and activities designed to foster resident interaction.

Despite these accolades for community warmth and upkeep efforts, several reviews underscore notable shortcomings pertaining to staff communication and administrative processes. Several reviewers voiced frustrations about unresponsive office staff who often do not return calls in a timely manner or fail to keep appointments for essential services such as repairs. Complaints about delays in handling maintenance requests further echoed this sentiment—there were instances where vital repairs took too long or were only partially completed. This chronic lack of promptness left several families feeling exasperated, especially when urgent situations arose.

In addition to administrative issues, some reviews indicate that utility aspects of life within The Elevation could be improved. While most units had adequate heating/cooling systems and kitchen areas allowing for meal preparation—which some noted was essential due to the absence of full meal services—the quality of food offered did come under scrutiny. Residents expressed dissatisfaction with dining options on-site; however, many recognized the autonomy provided by having their own kitchens as a significant benefit. They felt empowered by being able to prepare meals according to personal preferences despite limited communal food offerings.

Those seeking assistance for special needs expressed appreciation for specific accommodations made for residents with disabilities or health conditions but noted that there could be inconsistencies in service quality among different areas of care within the complex (such as between assisted living vs. independent living). Reviewers also critiqued certain physical aspects of the building itself—some mentioned that it appeared dated or lacked adequate safety measures like proper outdoor lighting during late hours which raised concerns about security in darker areas.

As reviews conclude, it's evident The Elevation at Autumn Ridge appeals primarily to those craving independence within a supportive community framework while simultaneously highlighting glaring discrepancies in management practices impacting overall resident satisfaction. Potential new residents are encouraged not solely to rely on reviews but rather visit personally to assess whether it aligns with their individual expectations for senior living arrangements. The feedback reflects an institution still striving towards ideal operation while grappling with challenges inherent in sustaining high-quality care amidst increasing demands on staffing resources—a balancing act requiring ongoing attentiveness from management.

This area of Memphis, Tennessee offers a convenient and diverse range of amenities for seniors considering it as a potential location for living. With multiple pharmacies, restaurants, places of worship, physicians, hospitals, transportation options, parks, and cafes within a few miles radius, residents can easily access essential services and enjoy recreational activities. The proximity to healthcare providers like Tabor Orthopedics and Saint Francis Hospital ensures quality medical care is readily available. Additionally, the presence of parks such as Shelby Farms Park and Cameron Brown Park provides opportunities for outdoor leisure and exercise. Overall, this neighborhood offers a well-rounded environment with various options to support a comfortable and fulfilling senior lifestyle.

Pharmacies

• Good Shepherd Health Pharmacy (0.6 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1 miles)
• Walgreens (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)

Restaurants

• Chick-Fil-A (1.4 miles)
• Sonic Drive-In (2.2 miles)
• Wendy's (2.4 miles)
• Blues City Brewery (2.6 miles)
• Olive Garden (2.7 miles)
• Salsa Mexican Restaurant (3.5 miles)
• McDonald's (3.8 miles)

Places of Worship

• Emmanuel United Methodist Church (2.2 miles)
• White Station Church of Christ (4.4 miles)

Physicians

• Tabor Orthopedics (3.1 miles)
• Kirby Medical Center (3.1 miles)
• Memphis Eye Care Association (3.2 miles)
• Shea Center For Ears Hearing & Balance (3.3 miles)
• Mid-South Retina Associates (3.3 miles)
• Rheumatology Specialty Clinc (3.3 miles)
• Advanced Dermatology & Skin Cancer Associates (3.3 miles)

Hospitals

• Saint Francis Hospital (3.2 miles)
• Methodist Healthcare Employee Assistance Program (4.8 miles)
• Methodist Surgery Center (4.9 miles)
• Lebonheur Outpatient Center-East (5.6 miles)

Transportation

• BNSF Railyard (3.3 miles)
• BNSF Intermodal Facility (3.4 miles)
• Memphis Air Traffic Control Center (5.9 miles)
• FedEx Hangar 26 (6.2 miles)
• FedEx AOC (6.3 miles)
• Wilson Air Center (6.5 miles)

Parks

• Sea Isle Neighborhood (3.6 miles)
• Cameron Brown Park (5.4 miles)
• Audubon Park (5.8 miles)
• Shelby Farms Park (6.1 miles)

Cafes

• Starbucks (5.1 miles)
• Java Cafe (5.3 miles)
• Starbucks (6.2 miles)