Legacy Assisted Living & Memory Care at Lenox

Pros

• The staff is very friendly and attentive, providing excellent care for the residents.
• The facility is clean and well-kept, creating a welcoming atmosphere for both residents and visitors.
• Residents enjoy a variety of activities and meals, with many expressing happiness about the food options available.
• Families feel reassured knowing their loved ones are safe and well cared for in the community.
• Positive experiences have been reported regarding the transition to assisted living, with residents expressing satisfaction with their new environment.
• The management change appears to be handled well, with some staff remaining dedicated to providing quality care.
• Many families appreciate the personal attention given by staff members who are always ready to address any questions or concerns.
• Amenities such as screened-in patios provide enjoyable outdoor space for residents, contributing to their overall happiness.

Cons

• The facility reportedly reeked of sewage for over a year, raising serious concerns about cleanliness and hygiene.
• There are allegations of unprofessional behavior by staff, including theft of personal items such as medication and a phone.
• Residents have expressed dissatisfaction with the quality and quantity of meals served, often leaving them hungry.
• There are claims that advertised activities are nonexistent, leading to a lack of resident interaction and engagement.
• Multiple reviews mention poor organization and understaffing issues within the facility.
• Complaints have been made regarding the slow response to maintenance requests, with residents' needs being ignored for extended periods.
• Instances of reported abuse or neglect have been mentioned, creating significant worry among family members about their loved ones’ safety.
• Residents in memory care reportedly don't receive timely or appropriate care, as evidenced by missed medications and lack of personal hygiene assistance.

Summary

The reviews for assisted living facilities depict a wide range of experiences from families seeking care for their loved ones, revealing both significant grievances and commendable aspects. A common theme across some reviews is the concerning state of management, organization, and general care within certain facilities. Multiple individuals expressed serious dissatisfaction with issues that ranged from insufficient staffing to inadequate medical attention. One reviewer recounted alarming incidents during their father’s stay, highlighting an audit by the State of Tennessee leading to legal intervention due to improper medication administration. This particular experience cast a shadow on the facility’s reputation and raised serious concerns about residents’ safety.

Another distressing account mentioned loss of personal belongings, including medications and a landline phone, underscoring a broader complaint regarding theft and unprofessional conduct among staff members. Residents not only encountered disorganization but also criticized the overall cleanliness and quality of meals provided—a sentiment echoed by several reviewers who described the food as subpar. Instances of hunger among residents were reported frequently, prompting concerns about dietary fulfillment in such communities. Families noted that while activities had been advertised, there was often little actual engagement or interaction among residents—an essential component of mental well-being in such settings.

Conversely, amid these negative experiences surfaced some positive narratives illustrating satisfactory care and services at various facilities. One family indicated they were pleased with their brother's relocation to a new community where staff have been reported as friendly and attentive. They expressed gratitude for the enjoyable food options available there along with engaging activities that added value to their brother’s daily life. It appears that such satisfaction was tied closely to staff interactions which appeared nurturing and responsive—key elements that can substantially improve the overall living experience for residents.

Similarly, other families shared glowing feedback regarding specific institutions that offered commendable care standards alongside well-maintained environments. Residents reportedly thrived under attentive supervision with ample opportunities for involvement in various activities designed to foster social engagement and personal interests. Cleanliness was highlighted as a strong suit in these well-rated facilities, reassuring families worried about hygiene standards which are crucial in senior living spaces.

The testimonials did reflect variability between different facilities; some received acclaim for cleanliness and attentiveness while others suffered severe criticism regarding neglectful care practices and unsafe first-hand experiences with staff members’ capabilities. Mixed sentiments emerged from those who were navigating transitions into new homes for their loved ones—others expressing joy over successful adjustments while some remained apprehensive based on troubling past interactions within less reputable institutions.

Tour experiences also played a pivotal role in influencing decision-making processes among families evaluating assisted living options for relatives. Potential residents often assessed factors such as security measures, communal amenities like screened-in patios, spacious layouts, friendliness of tour guides, maintenance efficiency among service requests—and all these features contributed significantly toward forming an impression before making commitments related to senior living arrangements.

Ultimately, reviews encapsulate both sides of the spectrum when it comes to assisted living facilities; they reveal urgent areas that demand reforms while simultaneously shedding light on examples where appropriate care practices flourish successfully within supportive communities. The balance hinges on adhering faithfully to accountability standards ensuring safeguards are established so that all elders receive dignified treatment characterized by respect across every facet—from organizational ethics down through daily routine care practices enshrined in positive resident engagements.

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This neighborhood in Memphis, Tennessee, offers a variety of amenities to cater to seniors looking for convenience and accessibility. With multiple pharmacies, restaurants, places of worship, physicians' offices, hospitals, parks, transportation options, and cafes all within a few miles of each other, residents can easily access essential services and leisure activities. The area is also home to reputable medical facilities such as Kirby Medical Center and Saint Francis Hospital for any healthcare needs. Additionally, the proximity to parks like Cameron Brown Park and Shelby Farms Park provides opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment that would be ideal for senior living.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.2 miles)
• Good Shepherd Health Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.8 miles)

Restaurants

• Chick-Fil-A (1.2 miles)
• Sonic Drive-In (1.8 miles)
• Olive Garden (2.4 miles)
• Wendy's (2.8 miles)
• Salsa Mexican Restaurant (3.1 miles)
• McDonald's (3.2 miles)
• Blues City Brewery (3.3 miles)

Places of Worship

• Emmanuel United Methodist Church (1.7 miles)
• White Station Church of Christ (4.4 miles)
• Hope Presbyterian Church (6.2 miles)
• Grace Evangelical Church (6.4 miles)

Physicians

• Kirby Medical Center (2.6 miles)
• Rheumatology Specialty Clinc (2.7 miles)
• Advanced Dermatology & Skin Cancer Associates (2.7 miles)
• Memphis Eye Care Association (2.7 miles)
• Tabor Orthopedics (2.8 miles)
• Hurley Mary Margaret MD PC (2.8 miles)
• Shea Center For Ears Hearing & Balance (2.8 miles)

Hospitals

• Saint Francis Hospital (2.8 miles)
• Methodist Surgery Center (4.3 miles)
• Methodist Healthcare Employee Assistance Program (4.6 miles)
• Lebonheur Outpatient Center-East (5.2 miles)

Parks

• Sea Isle Neighborhood (3.4 miles)
• Cameron Brown Park (4.7 miles)
• Shelby Farms Park (5.5 miles)
• Audubon Park (5.8 miles)

Transportation

• BNSF Railyard (3.9 miles)
• BNSF Intermodal Facility (4 miles)
• Memphis Air Traffic Control Center (6.2 miles)

Cafes

• Java Cafe (4.8 miles)
• Starbucks (5 miles)
• Starbucks (6.4 miles)