Right At Home - East Memphis

Pros

• The caregiver was very friendly and efficient, willing to help in any way she could.
• The home care agency's staff showed up on time and provided great care for the loved ones.
• The caregivers demonstrated professionalism and were helpful overall.
• The attention to detail from the agency was commendable, ensuring even minor tasks were completed well.
• Clients felt reassured knowing that their loved ones were in good hands with the caregivers.
• There was a noticeable improvement in care compared to previous agencies.
• The process of arranging services was described as quick and easy, with supportive staff.
• Caregivers took the initiative to engage clients in enjoyable activities, enhancing their well-being.

Cons

• The night and day sitters had no business caring for patients with memory loss, as they wanted to leave when the patient expressed she did not need a sitter.
• The booking process was frustrating, requiring transfers to four different people before actually securing the assignment.
• A caregiver failed to prepare lunch as requested, claiming the loved one didn’t want to eat, which upset the reviewer.
• The caregiver was unable to effectively monitor medication for the parents due to their reluctance and made it clear that home care was not a good fit.
• There were some hiccups with professionalism among caretakers, though the company corrected them; this left the reviewer hesitant to recommend the service immediately.
• Despite showing satisfaction with services so far, there remains an underlying anxiety due to a previous bad experience with another agency.
• Although there were no issues reported aside from one late arrival on the first visit, there is an indication of underlying dissatisfaction regarding overall experiences or expectations.
• They found the service very expensive and ultimately could not continue due to cost constraints.
• Limited feedback due to only having utilized services for a brief period (two evenings) may suggest uncertainty about long-term quality or reliability.

Review

The experience of families utilizing home care services can vary significantly, as reflected in the diverse reviews shared about various agencies. Overall, caregivers have generally been described positively regarding their friendliness and efficiency, with many reviewees appreciating the willingness of caregivers to accommodate requests and assist in any way possible. Such responsiveness often provided a level of comfort for families who needed to ensure their loved ones were well cared for when they were unable to be present themselves.

However, not all experiences have been seamless. Some families reported significant challenges with certain care assignments. For instance, one reviewer noted a troubling experience with caregivers assigned to their mother suffering from advanced dementia. The sitters required additional guidance on how to properly provide care, indicating a lack of preparation or understanding in dealing with memory loss patients. This situation was exacerbated by an unexpected early departure of one caregiver, leaving the family concerned over the continuity of care that was initially promised.

Communication and scheduling issues also surfaced in several reviews. Families frequently expressed frustrations with the booking process that involved being transferred multiple times before reaching someone capable of arranging care. This inefficiency added unnecessary stress during what is often already a challenging time for those seeking help for aging parents or relatives requiring assistance. Ideally, families desire straightforward communication and effective management from the onset to ensure a positive caregiving relationship.

Despite these hiccups, there were numerous reports praising specific caregivers for their professionalism and dedication once services began. Many reviewers stated that their loved ones benefited significantly from the compassionate support received by dedicated caretakers who arrived punctually and performed their duties as required. Testimonials highlight that caregivers frequently engaged clients beyond basic tasks—such as preparing meals or assisting with medication—to foster emotional connections through activities like walking or listening to music together.

Families also shared sentiments about feeling reassured when they saw satisfactory outcomes from home care services; knowing their loved ones were safe and well cared for allowed them peace of mind while they attended to other responsibilities or took necessary breaks from caregiving themselves. Positive feedback highlighted instances where caregivers established good relationships with clients quickly which translated into better overall experiences compared to previous arrangements.

Nevertheless, concerns persist regarding specific areas such as reliability and pricing. Even though most families reported satisfaction with service quality, occasional late arrivals raised eyebrows among some users who stressed that consistency is key in providing reliable home care. Furthermore, others found that costs escalated quickly over time leading some families to reconsider continuing services despite positive experiences initially.

In conclusion, while many clients expressed happiness with home care agency services—appreciating both caregiver expertise and attentiveness—the range of experiences shows a complex interplay between personal expectations and actual outcomes within this sector. Effective communication between agencies and families proved critical across numerous accounts; ensuring clear expectations align can enhance satisfaction considerably throughout the caregiving journey.

This part of Memphis, Tennessee offers a mix of convenient amenities and services ideal for seniors looking for a peaceful neighborhood to call home. With a variety of restaurants nearby such as Chick-Fil-A, Sonic Drive-In, and Olive Garden, there are plenty of dining options to choose from. Additionally, multiple pharmacies like Walgreens and CVS are easily accessible for any medical needs. The area also provides opportunities for spiritual growth with places of worship such as Emmanuel United Methodist Church and White Station Church of Christ close by. For healthcare services, there are physicians offices like Rheumatology Specialty Clinic and hospitals including Saint Francis Hospital within a short drive. Overall, this neighborhood offers a comfortable and well-equipped environment for seniors seeking a quality living experience in Memphis.

Restaurants

• Chick-Fil-A (0.2 miles)
• Sonic Drive-In (0.8 miles)
• Olive Garden (1.4 miles)
• Wendy's (2.3 miles)
• Rock'n Dough Pizza + Brew (3.1 miles)
• Chicken Salad Chick (3.1 miles)
• McDonald's (3.1 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Good Shepherd Health Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)

Places of Worship

• Emmanuel United Methodist Church (2.3 miles)
• White Station Church of Christ (5.4 miles)
• Grace Evangelical Church (5.8 miles)
• Hope Presbyterian Church (6.1 miles)

Physicians

• Rheumatology Specialty Clinc (2.5 miles)
• Advanced Dermatology & Skin Cancer Associates (2.5 miles)
• Hurley Mary Margaret MD PC (2.8 miles)
• McCulley Allergy, Sinus & Asthma Center (2.8 miles)
• The Flinn Clinic (2.9 miles)
• Kirby Medical Center (3.1 miles)
• Pediatrics East (3.3 miles)

Hospitals

• Saint Francis Hospital (3.7 miles)
• Methodist Surgery Center (4.4 miles)
• Methodist Healthcare Employee Assistance Program (5.6 miles)
• Lebonheur Outpatient Center-East (5.9 miles)

Cafes

• Java Cafe (4 miles)
• Starbucks (5.4 miles)
• Starbucks (6 miles)
• Starbucks (6.3 miles)

Parks

• Sea Isle Neighborhood (4.3 miles)
• Cameron Brown Park (4.4 miles)
• Shelby Farms Park (6 miles)

Transportation

• BNSF Railyard (4.4 miles)
• BNSF Intermodal Facility (4.6 miles)