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4 from 41 reviews
5 stars
22
4 stars
10
3 stars
2
2 stars
0
1 stars
7
Overall Review of Right At Home - East Memphis
common25 reviews mention this
Caregivers feel genuinely supportive
Caregivers are repeatedly described as kind, professional, and attentive.
Many reviewers say the caregivers were respectful and made loved ones feel safe and comfortable at home. Several also highlight day-to-day attentiveness, including being careful, showing good nature, and providing hands-on help. A few reviews mention administrative staff and caregivers as a team that responds to concerns and keeps the situation respectful.
common10 reviews mention this
Office communication is clear
The office is described as responsive and clear about coordination.
Reviewers frequently describe communication as easy to manage, including guidance during onboarding and clear updates from the office. Several mention that concerns were handled sincerely and adjustments were made when needs changed. One reviewer also specifically notes being notified when a caregiver is running late or needs to change timing.
common13 reviews mention this
Punctuality and reliability stand out
Residents and families often mention on-time care and reliability.
Many reviews praise prompt arrival and dependable scheduling, with caregivers described as showing up on time and following through. Some reviewers also mention reliability after changing needs, including support during recovery or long-term care. A smaller number report isolated lateness early on, while others say they had no issues with people being late or not showing up.
differentiator5 reviews mention this
Helps during recovery and end-of-life
Families describe steady help through medical recovery and difficult transitions.
Some reviewers share that the care was especially valuable during mobility challenges, including recovery after hip surgery. Others describe end-of-life support as caring and reliable during a hard time. A reviewer also mentions practical help that went beyond basic tasks, like walking and music, and another describes needing help with medication routines—though one trial didn’t end up matching their exact expectations.
caveat2 reviews mention this
Memory care support is questioned
At least some reviewers say the service struggled with dementia-related needs.
Two reviewers specifically raise concerns about dementia and memory-loss situations. They describe difficulties with consistent assistance and note that their loved ones resisted help, leading to last-minute changes to sitter plans. These accounts contrast with other reviews that praise caregivers overall, but they point to a potential fit issue for memory loss care.
caveat2 reviews mention this
Caregiver swapping can be disruptive
Some reviewers report repeated caregiver changes or booking mix-ups.
A couple of reviewers describe scheduling problems that involved switching between multiple caregivers. One account says the experience became inconsistent, and another describes having multiple transfers before an arrangement was booked, followed by a change on the day of care. These comments suggest that consistency may vary depending on the situation and timing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Memphis International (8 miles away)
Nearby Places of Interest
This part of Memphis, Tennessee offers a mix of convenient amenities and services ideal for seniors looking for a peaceful neighborhood to call home. With a variety of restaurants nearby such as Chick-Fil-A, Sonic Drive-In, and Olive Garden, there are plenty of dining options to choose from. Additionally, multiple pharmacies like Walgreens and CVS are easily accessible for any medical needs. The area also provides opportunities for spiritual growth with places of worship such as Emmanuel United Methodist Church and White Station Church of Christ close by. For healthcare services, there are physicians offices like Rheumatology Specialty Clinic and hospitals including Saint Francis Hospital within a short drive. Overall, this neighborhood offers a comfortable and well-equipped environment for seniors seeking a quality living experience in Memphis.
Restaurants
Chick-Fil-A (0.2 miles)
Sonic Drive-In (0.8 miles)
Olive Garden (1.4 miles)
Wendy's (2.3 miles)
Rock'n Dough Pizza + Brew (3.1 miles)
Chicken Salad Chick (3.1 miles)
McDonald's (3.1 miles)
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (0.8 miles)
Walgreens (1.5 miles)
Walgreens (1.9 miles)
Good Shepherd Health Pharmacy (1.9 miles)
Walgreens (2.2 miles)
Walgreens (2.2 miles)
Places of Worship
Emmanuel United Methodist Church (2.3 miles)
White Station Church of Christ (5.4 miles)
Grace Evangelical Church (5.8 miles)
Hope Presbyterian Church (6.1 miles)
Physicians
Rheumatology Specialty Clinc (2.5 miles)
Advanced Dermatology & Skin Cancer Associates (2.5 miles)
Hurley Mary Margaret MD PC (2.8 miles)
McCulley Allergy, Sinus & Asthma Center (2.8 miles)
The Flinn Clinic (2.9 miles)
Kirby Medical Center (3.1 miles)
Pediatrics East (3.3 miles)
Hospitals
Saint Francis Hospital (3.7 miles)
Methodist Surgery Center (4.4 miles)
Methodist Healthcare Employee Assistance Program (5.6 miles)
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
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Memphis International (8 miles away)
Vibrant community with 24/7 care, restaurant-style dining, and extensive amenities.
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