American House West Knoxville

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  • Interior

    A cozy bedroom with a large window, elegant artwork on the wall, and comfortable furniture.
  • Decor

    A welcoming lobby area with comfortable seating and tasteful decor.
  • Living Room

    A cozy living room with comfortable seating and ample natural light.
  • Building

    A well-maintained building entrance with columns and landscaped surroundings.
  • Architecture

    A chapel interior with green pews, large windows, and teal carpet.
  • Bedroom

    A cozy bedroom with a single bed, large window, and decorative artwork on the wall.
  • Windows

    A cozy living room with a blue sofa, round tables, and large windows.
  • Dining

    An elegantly set dining area with neatly arranged tables and chairs.
  • Landscaping

    A well-maintained building entrance with neatly trimmed bushes and outdoor seating.
  • Lighting

    A cozy living room with blue sofa and armchairs.
  • Entrance

    A well-maintained building entrance with columns and lush greenery.
  • Artwork

    A cozy bedroom with light-colored walls, featuring a bed, nightstand, artwork on the wall, and a window with a blue valance.
  • Seating Area

    A spacious lobby interior with comfortable seating, decorative plants, and warm lighting.
  • Outdoor

    A cozy outdoor patio with a table, chairs, and an umbrella on a wooden deck.

American House West Knoxville

8024 Gleason Drive, Knoxville, TN 37919

For more information about senior living options: (844) 490-3973

4 from 78 reviews
5 stars
39
4 stars
18
3 stars
11
2 stars
2
1 stars
8

Assisted Living Memory Care Respite Care Skilled Nursing Facility

Pricing

At American House West Knoxville, the monthly costs for various room types reflect a competitive pricing structure when compared to county and state averages. For a semi-private room, residents can expect to pay $2,849, which is notably lower than the Knox County average of $2,932 and significantly more affordable than Tennessee's statewide average of $3,162. Studio apartments are available at $3,308, which is slightly above the county's average but still below the statewide figure of $3,485. The pricing shifts considerably with one-bedroom units priced at $4,722 - a premium compared to both Knox County and Tennessee averages of approximately $2,995 and $3,592 respectively. The two-bedroom options also reflect this trend, with a rate of $5,801 that exceeds both local ($3,904) and state ($3,962) comparisons substantially. Overall, American House West Knoxville offers distinct advantages in specific accommodations while maintaining a competitive edge in other categories within its market environment.

Room TypeAmerican House West KnoxvilleKnox CountyTennessee
Semi-Private$2,849$2,932$3,162
Studio$3,308$3,019$3,485
1 Bedroom$4,722$2,995$3,592
2 Bedrooms$5,801$3,904$3,962

Overall Review

Pros

  • pro The facility offers a welcoming and family-like atmosphere, with staff who are friendly and genuinely care about the residents.
  • pro The recreational activities provided for residents are enjoyable and diverse.
  • pro American House West Knoxville features a beautiful, remodeled interior with attractive communal spaces, such as a library and cozy dining area.
  • pro Many residents appreciate the cleanliness of the building and find it to be a pleasant environment to live in.
  • pro Staff members are remembered by name, indicating strong relationships between caregivers and families.
  • pro Residents have reported improvements in their loved ones’ well-being since moving into the community.
  • pro Several individuals noted that the site has convenient locations and practical amenities for both residents and visitors.
  • pro The management is actively working to address staffing issues to improve overall resident care.
  • pro Positive experiences during tours highlight the professionalism of staff members who conduct evaluations and provide information on community offerings.

Cons

  • pro The staff was unprofessional, with a caregiver discussing personal matters about a resident on video calls and speaking poorly of residents to others.
  • pro Management was unavailable to address concerns during the move-out process.
  • pro The food quality and selection were consistently poor, with regular shortages and inappropriate meal options being served.
  • pro Scheduled events were often canceled or cut short due to staffing issues, leading to a lack of activities for residents.
  • pro There were complaints about cleanliness and insufficient care, with medications and meals frequently missed.
  • pro The administrative staff failed to return important phone calls regarding resident care concerns.
  • pro Residents often experienced feelings of neglect, as they missed meals or events due to inadequate staff coverage.
  • pro Complaints regarding management practices led some families to consider legal action against the facility.

Review

American House West Knoxville has garnered a variety of feedback from residents and their families, reflecting both positive experiences and significant areas needing improvement. Many families have expressed appreciation for the staff's friendliness and the overall caring atmosphere of the facility. One reviewer noted how their father's health improved considerably while living there, highlighting that some staff members genuinely strive to provide assistance and support to residents. The facilities themselves received praise for their aesthetic appeal, including a well-maintained library, attractive common areas, and ample outdoor spaces conducive to relaxation.

However, beneath these commendable features lie serious concerns about the quality of care and management practices within American House. Several reviewers voiced discontent with staffing levels, stating that there often seemed to be insufficient personnel available to meet residents' needs effectively. Reports indicated missed meal opportunities for some residents who were not adequately checked on by staff, undermining the promised routine care of "laying eyes" on each resident every two hours. Weekend activities appeared particularly neglected, leading guests to notice a lack of engagement and interaction during crucial social times.

Food quality emerged as another significant issue among many reviews. Various families expressed disappointment over meals served at American House; complaints pointed to poor selection and preparation methods under new dietary management. Descriptions included instances where staples like eggs or bread were missing entirely from breakfast menus or occasions when meals did not match published offerings—leaving residents hungry or dissatisfied with their dining experiences. Furthermore, allegations of hair found in food made some families question hygiene practices in the kitchen.

Concerns regarding communication with management also arose frequently throughout these reviews. Families reported feeling overlooked when they attempted to discuss vital issues affecting their loved ones' care. Some commented on administrators’ failure to return phone calls or address queries promptly—sending a message that family input may not be valued as much as it should be in an assisted living environment where communication is key to establishing trust with caregivers.

In stark contrast to critiques surrounding management practices was praise for direct care workers such as Resident Assistants (RAs) who endeavored genuinely to engage with residents while providing support amidst challenging circumstances due to understaffing. These caregivers earned accolades from families for their kindness and dedication despite being spread thin; however, frustrations regarding fluctuating staffing levels persisted throughout various accounts.

Ultimately, while American House boasts certain appealing amenities and hosts many considerate team members committed to resident welfare, systemic shortcomings concerning staffing adequacy, dining satisfaction, and communication challenges produced mixed sentiments among family members navigating this assisted living landscape. For those considering this facility for their loved ones in the future, it would be prudent to conduct thorough inquiries about current conditions firsthand while fostering relationships with staff who demonstrate a commitment toward meeting resident needs amidst potential organizational obstacles they face daily.

Features

Housing

  • 125 resident community capacity 125 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest

Languages Spoken

  • English English

Description

American House West Knoxville in Knoxville, TN is a vibrant and inclusive assisted living community offering a range of housing options and care services to meet the unique needs of each resident. Our spacious 2-bedroom apartments and cozy studio apartments provide comfortable living spaces with modern amenities including air-conditioning, cable or satellite TV, and Wi-Fi/high-speed internet.

At American House West Knoxville, we prioritize the well-being and happiness of our residents by providing an array of on-site activities to keep them engaged and entertained. From gaming rooms to fitness centers, small libraries to computer centers, there is always something to do and enjoy within our community. Our beautiful gardens offer peaceful outdoor spaces where residents can relax and take in the natural surroundings.

We understand the importance of personalized care for individuals with memory loss, which is why we offer specialized Memory Care services. Additionally, our skilled nursing facility provides round-the-clock support for those who require more intensive care. We also offer respite care for short-term stays and assist with coordinating any necessary transportation arrangements.

Our dedicated team of caregivers are available 24/7 to provide assistance with daily living activities such as bathing, dressing, transfers, meal preparation, medication management, and incontinence care. We also coordinate with healthcare providers to ensure holistic care for our residents.

Dining at American House West Knoxville is a delightful experience with restaurant-style dining led by professional chefs who cater to diverse dietary needs including diabetes diets, gluten-free options, vegetarian meals,and low/no sodium choices. In addition to nutritious meals provided onsite, guest meals are available for visiting friends or family members.

We encourage residents' spiritual well-being by offering devotional services on-site as well as visits from chaplains, priests or rabbis. Our community-sponsored activities foster social connections among residents through art classes, educational speakers/programs,and planned day trips.

Conveniently located near cafes, parks pharmacies,reputable physicians' offices,hospital and places of worship, American House West Knoxville offers a seamless transition for residents into their new home. We are committed to providing a safe, engaging, and compassionate living environment where residents can thrive and enjoy their golden years with peace of mind.

Nearby Places of Interest

This part of Knoxville, Tennessee, offers a variety of amenities and services that cater to seniors' needs. With several restaurants ranging from casual dining to more upscale options like Cheddar's Scratch Kitchen and The Cheesecake Factory, there are plenty of dining choices to suit different preferences. Additionally, there are cafes such as Starbucks and Sticky Rice Cafe nearby for a quick coffee or snack. For medical care, there are multiple physicians' offices in the area, including Stanton Optical and Southeastern Retina Associates. Nearby pharmacies like Food City Pharmacy and Walmart Pharmacy ensure convenient access to medications. Places of worship such as Fellowship Church Knoxville and Cedar Springs Presbyterian Church offer spiritual support, while parks like Lakeshore Park provide opportunities for outdoor recreation. Overall, this neighborhood in Knoxville provides a well-rounded community for seniors looking for a vibrant and convenient place to call home.

Restaurants

  • Chicken Salad Chick (0.4 miles)
  • Big Kahuna Wings - West Town (0.5 miles)
  • Cheddar's Scratch Kitchen (0.7 miles)
  • The Cheesecake Factory (0.8 miles)
  • Walk-On's Sports Bistreaux - Knoxville Restaurant (0.9 miles)
  • Drake's (0.9 miles)
  • Chick-Fil-A (0.9 miles)

Cafes

  • Starbucks (0.6 miles)
  • Sticky Rice Cafe (0.6 miles)
  • Kbrew (2.1 miles)
  • Starbucks (2.6 miles)
  • Hey Bear Cafe (2.6 miles)
  • Starbucks (4 miles)

Physicians

  • Stanton Optical (0.6 miles)
  • Southeastern Retina Associates (1.8 miles)
  • South Eastern Retina Associates (1.8 miles)
  • KPA School & Behavior Clinic (1.9 miles)
  • Allergy & Asthma Affiliates (1.9 miles)
  • Elizabeth Anderson, MD - Knoxville Institute of Dermatology (2.2 miles)
  • Allergy Associates Pa (2.2 miles)

Theaters

  • Regal Cinebarre West Town Mall (0.7 miles)

Pharmacies

  • Food City Pharmacy (0.9 miles)
  • Walmart Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Walgreens (1.9 miles)
  • First Pharmacy Management (2.1 miles)
  • The Compounding Pharmacy of America (2.6 miles)
  • The Casual Pint (2.7 miles)

Places of Worship

  • Fellowship Church Knoxville (1.6 miles)
  • First Cumberland Presbyterian Church (2.1 miles)
  • Cedar Springs Presbyterian Church (2.2 miles)

Parks

  • Lakeshore Park (2.8 miles)

Hospitals

  • Peninsula Hospital (3.6 miles)
  • Covenant Health (4.3 miles)

Frequently Asked Questions

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