Parkview Knoxville at Broome Road in Knoxville, TN

Pros

• Fabulous retirement village; clean, and well-staffed with many amenities.
• The staff are extremely friendly and helpful, very attentive to residents' needs, and the facility is top notch.
• Parkview is the perfect place for active seniors who need to live in a carefree quality environment where security, new friendships, activities, and delicious nutrition are a must.
• The community is neat and clean; the staff are friendly and caring and there are lots of activities going on.
• It is a beautiful place for seniors, with very nice staff who help residents find what they are looking for.
• A friend moved in and found it beautiful, with lots of things to participate in.
• It is a super place - clean, modern, and safe.
• The staff and friendly folks create a welcoming environment.

Cons

• An employee acted confrontationally when the door was locked.
• A Parkview-decaled van driver left a shopping cart in a handicap parking spot and drove off, described as disrespectful, unprofessional, and tacky.

Review

Parkview Knoxville at Broome Road is best suited for active, sociable seniors who want a carefree daily routine anchored by security, plenty of programming, and a strong sense of community. The residence shines for residents who value clean, well-maintained surroundings and a dining experience that pairs nutrition with style. Families should expect a vibrant calendar - movies, themed parties, and interactive gatherings - that encourages new friendships without sacrificing comfort or safety. The combination of modern spaces, engaging amenities, and attentive staff creates a living environment where independence is supported rather than strained. In short, this community works best for residents who want to stay engaged, connected, and well cared-for without leaving the feel of a traditional neighborhood.

Those who may want to consider alternatives include seniors who prefer a quieter, more intimate ambience with very low-key programming, or those guided primarily by cost; the community's appeal rests on busier social life and a higher level of staffing. Families seeking specialized memory care or a completely self-contained, home-like setting may find that options dedicated to memory support or more personalized supervision suit them better. Residents who require minimal assistance but crave deep personalization in care plans could also want to compare other campuses with tighter customization options. Finally, potential residents who prize flawless staff conduct in every interaction may place weight on the two negative incidents noted in reviews.

On the pro side, cleanliness, security, and staffing stand out as core strengths. The staff is consistently described as extremely friendly and helpful, with a clear focus on meeting daily needs and supporting residents throughout routines. The amenities are broad and well-utilized, from beautifully designed dining spaces to social rooms, game areas, and a calendar of planned events that keeps residents active. The dining experience and nutrition receive particular praise, reinforcing the sense that meals are handled with care and sophistication. The atmosphere supports relationship-building, as neighbors form friendships through regular activities, movie nights, and themed celebrations that reinforce belonging and stability.

Yet two negative experiences surface in the reviews, signaling room for improvement in staff judgment and professionalism. One incident involved a staff member who reacted poorly to a locked door, suggesting a boundary and communication gap. Another described a drive-by lapse in professional conduct, with a staff member leaving a shopping cart in a handicap spot and departing, which points to accountability gaps. While these incidents appear isolated, they are real reminders that consistent, respectful behavior matters just as much as care quality. The credible risk to families lies in whether such missteps reflect a pattern or simply rare outliers; addressing them through visible accountability and ongoing training is essential.

Nevertheless, the positive attributes create a compelling offset for most families. The robust social calendar reduces isolation, supports mental and emotional well-being, and provides natural opportunities for family involvement. Safety and well-being are embedded in daily routines, with staff coverage that tends to needs promptly and courteously. For families evaluating this campus, the central trade-off is between the energy of strong social engagement and the possibility of occasional human missteps. The track record suggests that these missteps are not systemic but episodic, and that the overall experience remains deeply protective, engaging, and uplifting for residents.

Bottom line: Parkview Knoxville at Broome Road is a strong match for active seniors who want a lively, well-staffed environment, abundant activities, and reliable nutrition - and for families prioritizing safety and social connection. Alternatives are worth considering for those seeking a quieter pace, a more intimate setting, or specialized care needs not addressed by this campus. Prospective residents should schedule a thorough tour, ask to meet front-line staff, and review how dining, activities, and care plans are personalized. If the aim is to maintain independence while enjoying robust social life and dependable support, Parkview Knoxville delivers with confidence, but families should go in with eyes-open about occasional service hiccups and press for ongoing staff training and accountability.

Located in Knoxville, Tennessee, this area offers a variety of amenities that cater to the needs of seniors. With several places of worship such as Fellowship Church Knoxville and Cedar Springs Presbyterian Church nearby, residents can find spiritual support within their community. Access to pharmacies like Walmart Pharmacy and Walgreens ensures convenient access to medications and healthcare services. Additionally, a range of dining options such as Cheddar's Scratch Kitchen and Chick-Fil-A provide diverse culinary experiences. Close proximity to physicians at Stanton Optical and Dermatology Associates of Knoxville offers easy access to medical care. For leisure activities, seniors can enjoy movies at Regal Cinebarre West Town Mall or spend time outdoors at Lakeshore Park or Victor Ashe Park. Nearby hospitals like Covenant Health provide peace of mind with quality healthcare services readily available. Overall, this area provides a comfortable and convenient living environment for seniors in Knoxville.

Places of Worship

• Fellowship Church Knoxville (0.4 miles)
• Cedar Springs Presbyterian Church (2.5 miles)
• First Cumberland Presbyterian Church (3 miles)
• Grace Baptist Church (3.7 miles)

Pharmacies

• Walmart Pharmacy (0.9 miles)
• Walgreens (1.3 miles)
• Food City Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• First Pharmacy Management (2.7 miles)

Restaurants

• McDonald's (1 miles)
• Chicken Salad Chick (1 miles)
• Cheddar's Scratch Kitchen (1 miles)
• Big Kahuna Wings - West Town (1.2 miles)
• Walk-On's Sports Bistreaux - Knoxville Restaurant (1.2 miles)
• Chick-Fil-A (1.3 miles)
• The Cheesecake Factory (1.4 miles)

Cafes

• Sticky Rice Cafe (1 miles)
• Starbucks (1.1 miles)
• Hey Bear Cafe (1.5 miles)
• Starbucks (2.3 miles)
• Kbrew (3.2 miles)

Physicians

• Stanton Optical (1 miles)
• Southeastern Retina Associates (1.6 miles)
• South Eastern Retina Associates (1.6 miles)
• KPA School & Behavior Clinic (1.6 miles)
• Allergy & Asthma Affiliates (1.6 miles)
• Dermatology Associates of Knoxville (2 miles)
• Endocrinology Consultants Of East Tennessee (2 miles)

Theaters

• Regal Cinebarre West Town Mall (1.4 miles)

Parks

• Lakeshore Park (3.6 miles)
• PetSafe Park (4.7 miles)
• Victor Ashe Park (4.8 miles)

Hospitals

• Covenant Health (4.4 miles)