West Hills Health And Rehab is a memory care community in Knoxville, TN.
Information last verified:
West Hills Health And Rehab in Knoxville, TN
Save6801 Middlebrook Pike, Knoxville, TN 37919
For more information about senior living options: (866) 208-4318
Residents’ families raise recurring concerns about cleanliness and bad odors.
Several reviews describe strong odor issues and question whether rooms and facilities are kept clean. Multiple commenters mention mildew, mold, or urine-related messes, including reports of residents left in waste for long stretches. A few reviews also connect these concerns to how safe and dignified day-to-day care felt.
Multiple reviews say help is slow to arrive when needed.
A consistent complaint is delayed help, including call lights not being answered promptly. Some reviewers describe long waits for staff to assist with basic needs, and others mention that residents were left in wet conditions before support came. While a number of reviews praise attentive staff, the negative reviews repeatedly point to staffing and response-time problems.
Families describe the staff as especially understanding for memory care needs.
Two separate reviews mention Alzheimer’s or dementia and say staff were understanding of residents’ needs. One family credits the approach as part of why their loved one with dementia received care with respect. Another describes Alzheimer’s care over multiple years as positive and without reported harm.
Reviews describe physical and occupational therapy as a key part of recovery here.
Several reviewers highlight therapy staff and describe improvements during rehab, including hands-on help with mobility and strength. Some families specifically name occupational or physical therapy teams and credit their support with helping the resident work toward transfers and movement goals. A few other reviews are less positive about rehab progress and organization, but therapy-specific experiences still stand out.
Food satisfaction varies, with both concerns and adequate-to-good comments.
Some reviewers say the food was decent or OK and report no major complaints. Other reviews describe dissatisfaction with meal handling and food quality, including comments about meals not being served in a way that felt appropriate. Several dining-related comments are tied to broader concerns about timing, cleanliness, or staffing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
194 resident community capacity
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
McGhee-Tyson (9 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWest Hills Health And Rehab is located at 6801 Middlebrook Pike, Knoxville, TN 37919 in Knox County, Tennessee
West Hills Health And Rehab offers a comprehensive suite of features tailored to support residents with dementia or Alzheimer's disease, fostering their independence while ensuring safety and well-being. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation and service ensures that nutritional needs are met in a manner that is both safe and enjoyable. Medication management is crucial for maintaining health stability, reducing the risk of missed doses or medication errors. Activities of daily living assistance promotes engagement in routine tasks, enhancing resident confidence and cognitive function. Moreover, assistance with transfers provides physical support to prevent falls, which is vital for those with mobility challenges. With 24-hour supervision, staff can promptly address any needs or emergencies, creating a secure environment. Lastly, the mental wellness program engages residents in cognitive stimulation activities designed to enhance memory retention and emotional well-being, addressing the holistic needs of individuals navigating the complexities of memory care.
West Hills Health And Rehab on seniors.fyi includes 5 photos including images showing rehabilitation, healthcare, landscaping, physical therapy, wheelchair, nurse, outdoor, building, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Building
Landscaping
Exercise Equipment
Healthcare
Rehabilitation
