Wellpark At Shannondale in Knoxville, TN

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  • Interior

    A cozy sitting area featuring large windows with wooden blinds, letting in natural light and a view of the greenery outside.

  • Building

    A brick building with a parking lot in front, featuring several parked cars and a clear blue sky.

  • Trees

    A view from inside looking out through wooden blinds, showcasing a serene natural landscape.

  • Windows

    A cozy room featuring a window with blinds and open shelving.

  • Landscaping

    A snowy scene featuring a building with a cloudy sky overhead.

  • Exterior

    A sunny day at a parking lot featuring a red truck and a gray car in front of a well-constructed building.

  • Nature

    Entrance sign of WellPark, surrounded by lush landscaping.

  • Clouds

    A beautiful blend of clouds and colors in the evening sky over the city.

  • Road

    A snow-covered landscape with a building and parked cars on an overcast day.

  • Parking

    A parking lot in front of a brick building with two parked vehicles during the daytime.

Wellpark At Shannondale in Knoxville, TN

Information last verified:

7512 Middlebrook Pike, Knoxville, TN 37909

For more information about senior living options: (844) 490-3973

3.7 from 46 reviews
5 stars
29
4 stars
1
3 stars
1
2 stars
1
1 stars
14

Overall Review of Wellpark At Shannondale

Pros

  • pro The staff give a great welcome.
  • pro PT with Rebecca is fantastic.
  • pro The therapy team is superb and helps patients regain mobility quickly.
  • pro The facility is neat and clean.
  • pro Residents seem happy and well cared for.
  • pro The private rooms are spacious.
  • pro The meals are delicious and accommodating to dietary needs.
  • pro The environment feels cottage-like and welcoming.
  • pro The staff across the board are excellent, and the facility is beautiful.

Cons

  • pro The reviewer calls the facility the worst experience and questions how it is allowed to admit patients.
  • pro A family member’s sugar was allowed to drop to 30, resulting in a diabetic coma and emergency care.
  • pro One reviewer alleges aggressive, malicious debt collection toward a fixed-income senior, including an unauthorized $400 withdrawal.
  • pro The facility is described as poorly run, with day nurses described as awful and unresponsive and no on-site management.
  • pro The food quality is criticized as horrible, with no gluten-free options or adequate portions.
  • pro Therapy is criticized as insufficient, with only about 30 minutes of rehab per day and poor overall rehab support.

Review

Wellpark At Shannondale in Knoxville is best suited for families seeking intensive, outcomes-driven rehabilitation after surgery or acute events, where the emphasis is on strong therapy and getting back on feet quickly. The facility’s private rooms, clean and attractive environment, and a therapy-focused culture make it a solid fit for short-term rehab, orthopedic recovery, and programs that rely on a robust rehab team to push progress. For families prioritizing a consistently flawless day-to-day nursing experience, or for residents with complex ongoing medical needs requiring near-perfect attentiveness, Wellpark may demand a closer watch and proactive advocacy. In short, this community shines when rehab momentum is the goal and a well-integrated therapy program anchors the stay.

Alternatives become worth considering for anyone who cannot tolerate variable frontline care or who requires stringent daily nursing reliability. A recurring thread in the feedback is that nursing and day-shift responsiveness varies, with some reviews recounting rude or inattentive care, missed meals, and uneven safety experiences. Billing practices and communication gaps also surface as red flags in several accounts, alongside frustrations about dietary accommodations and specific service gaps like gluten-free options or timely meal delivery. Families that prize uniformly seamless daily operations, predictable staff behavior, and crystal-clear administrative processes may find stronger alignment elsewhere, especially if the stay is anticipated to be longer or more medically complex.

The strongest positives at Wellpark, its therapy prowess, private accommodations, and the overall facility ambiance, often offset the more troubling notes about daily nursing inconsistency. Numerous reviewers praise the therapy teams as engaged, capable, and motivating, with standout therapists and a rehab environment designed for walking and strengthening. The private rooms, modern equipment, and well-maintained common areas create a reassuring backdrop for recovery, and several families highlight dishes and dining staff as genuine strengths. In practice, the clinical outcomes reported by many patients, gaining mobility, regaining independence, and leaving with renewed function, tend to validate the core rehab mission of the program. Yet the contrast with episodic nursing lapses and occasional administrative missteps remains real, underscoring that therapy quality alone cannot compensate for systemic day-to-day care gaps.

To make a well-grounded decision, prospective families should vet concrete, day-by-day operations before choosing Wellpark. Key questions include: what will the actual rehab schedule look like (frequency and duration of PT/OT/SLP sessions), and who will lead or co-lead the therapy plan? Ask to meet the primary therapy team and observe a session if possible, since individual therapists’ styles vary and one “outlier” negative experience can color an entire stay. Inspect the nursing coverage on the floor, request examples of daily rounds, and inquire about response times to call lights. Review the dining department’s approach to dietary restrictions, portion sizes, and meal timing, especially for gluten-free or otherwise restricted menus. Finally, probe the billing process, payment plans, and any complaints or Do Not Return designations to understand how administrative concerns are handled.

For families who decide to move forward with Wellpark, there are concrete steps to maximize success. Begin with explicit expectations: insist on a written rehabilitation plan with clear milestones, daily therapy quotas, and contingency steps if progress stalls. Communicate dietary needs and preferred meal times upfront, and request regular updates on nutrition and hydration status. Place emphasis on nursing oversight by requesting daily or near-daily supervisor checks and a defined escalation path for concerns about care or safety. Engage the social work or discharge-planning team early to align post-acute needs, transportation, and outpatient therapy, so the handoff to home or a new setting is seamless. In parallel, maintain steady communication with the culinary team about preferences and restrictions, and advocate for prompt meal delivery to avoid avoidable distress.

Ultimately, Wellpark At Shannondale delivers a compelling rehab-focused package, with a track record of meaningful therapy outcomes, attractive facilities, and generally positive experiences from many residents and families. The decisive caveat is that the nursing and day-to-day operational consistency does not consistently match the same high standard found in therapy and environment. For families who are prepared to advocate actively, monitor daily care, and participate in ongoing planning, Wellpark represents a pragmatic, capable pathway to recovery, one that can yield excellent rehab results when the plan is clear and oversight is steadfast. For those who cannot count on consistently reliable on-site nursing, or who require a seamless, all-encompassing daily experience, alternatives with stronger day-to-day consistency should be explored with urgency.

Features

Housing

  • 30 resident community capacity 30 resident community capacity

Types of Care

  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McGhee-Tyson (9 miles away) McGhee-Tyson (9 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wellpark At Shannondale in Knoxville, TN is a skilled nursing facility that provides exceptional care and numerous amenities for seniors in need of assistance with daily living activities. Our community offers a comfortable and fully furnished living environment, with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services available to keep residents connected to the outside world.

At Wellpark At Shannondale, we prioritize the health and well-being of our residents. With 24-hour supervision and assistance available for activities of daily living such as bathing, dressing, and transfers, our dedicated staff ensures that each individual receives the personalized care they require. We also provide medication management services to help seniors stay on top of their prescribed treatments.

Maintaining a balanced diet is important for overall wellness, which is why our dining options cater to special dietary restrictions. Our restaurant-style dining room serves delicious meals prepared by our skilled chefs who can accommodate diabetes diets and other dietary needs.

We believe in fostering an engaging and fulfilling lifestyle for our residents. To encourage social interaction and active participation, we offer resident-run activities as well as scheduled daily activities that cater to various interests. Our small library provides a cozy space for reading enthusiasts while outdoor spaces and gardens allow residents to enjoy nature.

Located in Knoxville, TN, Wellpark At Shannondale benefits from its close proximity to numerous convenient amenities in the surrounding area. Residents have easy access to five cafes, two parks, fourteen pharmacies, twenty-nine physicians' offices, forty-two restaurants, four places of worship nearby as well as a theater for entertainment.

Choose Wellpark At Shannondale for compassionate care, comfortable living accommodations, abundant amenities, and a vibrant community that promotes an active and fulfilling lifestyle for seniors in need of skilled nursing support.

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Nearby Places of Interest

Places of Worship

  • Fellowship Church Knoxville (0.5 miles)
  • First Cumberland Presbyterian Church (2.6 miles)
  • Cedar Springs Presbyterian Church (3.2 miles)
  • Grace Baptist Church (3.8 miles)

Restaurants

  • Walk-On's Sports Bistreaux - Knoxville Restaurant (0.9 miles)
  • Chick-Fil-A (1 miles)
  • The Edge (1 miles)
  • Big Kahuna Wings - West Town (1.1 miles)
  • The Cheesecake Factory (1.1 miles)
  • Chicken Salad Chick (1.1 miles)
  • Drake's (1.2 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Food City Pharmacy (1.3 miles)
  • Walmart Pharmacy (1.5 miles)
  • First Pharmacy Management (2.1 miles)
  • The Compounding Pharmacy of America (2.2 miles)
  • The Casual Pint (2.2 miles)
  • Avanced Specialty Pharmacy (2.3 miles)

Cafes

  • Sticky Rice Cafe (1 miles)
  • Starbucks (1.1 miles)
  • Hey Bear Cafe (2.2 miles)
  • Starbucks (3.1 miles)
  • Kbrew (3.6 miles)

Physicians

  • Stanton Optical (1 miles)
  • Dermatology Associates of Knoxville (1.2 miles)
  • Endocrinology Consultants Of East Tennessee (1.2 miles)
  • Paul L. Becker, MD (1.4 miles)
  • Matthew A. Rappe, MD (1.4 miles)
  • FamilyCare Specialists (1.4 miles)
  • Knoxville Breast Center (1.5 miles)

Theaters

  • Regal Cinebarre West Town Mall (1.2 miles)

Parks

  • Lakeshore Park (3 miles)
  • Victor Ashe Park (4.1 miles)

Hospitals

  • Peninsula Hospital (5 miles)

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