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3.6 from 36 reviews
5 stars
18
4 stars
3
3 stars
4
2 stars
3
1 stars
8
The Pines Costs & Pricing
The Pines offers competitive pricing for its services, particularly when compared to the broader market in Knox County and the state of Tennessee. For a semi-private room, residents at The Pines will find costs at $1,200 per month, significantly lower than the county's average of $2,932 and the state average of $3,162. Similarly, for those seeking a private room, The Pines remains an attractive option at $2,400 per month - again undercutting both Knox County's average of $3,933 and Tennessee's statewide figure of $3,696. This affordability positions The Pines as an appealing choice for individuals seeking quality care without straining their financial resources.
Floor plans
The Pines
Knox County
Tennessee
Semi-Private
$1,200
$2,932
$3,162
Private
$2,400
$3,933
$3,696
Overall Review of The Pines
common8 reviews mention this
Feels safe, often quiet
Many residents describe the community as safe and quiet.
Several residents say they feel safe where they live, and multiple reviews also describe the community as quiet. A number of residents add that apartments and common areas are kept clean, with some mentioning landscaping or well-kept grounds. A few reviews also describe helpful on-site office support alongside that sense of comfort.
caveat4 reviews mention this
Safety concerns are also reported
Some reviews raise serious safety and security concerns.
While some residents report feeling safe, other reviews describe the opposite—mentioning residents they believe were unsafe or that the environment was troubling. A few reviewers also cite issues like drugs in the community or incidents involving harm. These concerns are serious and contrast sharply with the more positive safety feedback.
common6 reviews mention this
Office staff receive praise
The office team gets frequent praise for helpful communication.
Residents describe the office as responsive and friendly, including one review calling out a staff member for being extremely helpful and answering questions quickly. Multiple reviews also mention specific managers or office staff being the nicest people they have met. Even when residents had complaints, other reviews still highlight positive day-to-day interactions with the office or on-site staff.
caveat7 reviews mention this
Maintenance quality seems uneven
Maintenance support is praised by some residents but criticized by others.
Several reviews say maintenance takes care of issues and keep the property running, and a few call out fixes happening promptly. Other residents describe gaps in maintenance for months or problems that they say went unresolved, alongside complaints about management decisions affecting repairs. A pattern emerges where maintenance can be helpful at times, but some residents feel let down by consistency after management changes.
common3 reviews mention this
Convenient location comes up often
Residents frequently mention the community’s convenient location.
Multiple reviews highlight convenience, describing the community as close to stores, restaurants, and everyday needs. A resident also mentions a great location and good neighbors. Nearby options mentioned by residents include everyday retail and dining spots within about 1–2 miles, which aligns with the “close to everything” feel described in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Active Adult Communities (55+)
Transportation
McGhee-Tyson (10 miles away)
Nearby Places of Interest
This part of Knoxville, Tennessee, offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several physicians, pharmacies, and places of worship within close proximity, residents have easy access to healthcare and spiritual resources. Additionally, there are a number of restaurants and cafes nearby, providing options for dining out or grabbing a quick bite to eat. For entertainment, there is a theater just a short distance away where residents can enjoy the latest movies. Parks like Lakeshore Park and Victor Ashe Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded community with all the necessary conveniences for senior living.
Physicians
Dermatology Associates of Knoxville (0.9 miles)
Endocrinology Consultants Of East Tennessee (0.9 miles)
Paul L. Becker, MD (1 miles)
Matthew A. Rappe, MD (1 miles)
FamilyCare Specialists (1.2 miles)
Knoxville Breast Center (1.3 miles)
Drs. Campbell, Cunningham, Taylor & Haun (1.6 miles)
The Pines offers competitive pricing for its services, particularly when compared to the broader market in Knox County and the state of Tennessee. For a semi-private room, residents at The Pines will find costs at $1,200 per month, significantly lower than the county's average of $2,932 and the state average of $3,162. Similarly, for those seeking a private room, The Pines remains an attractive option at $2,400 per month - again undercutting both Knox County's average of $3,933 and Tennessee's statewide figure of $3,696. This affordability positions The Pines as an appealing choice for individuals seeking quality care without straining their financial resources.
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