Shannondale Health Care Center in Knoxville, TN

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Shannondale Health Care Center in Knoxville, TN

7424 Middlebrook Pike, Knoxville, TN 37909

For more information about senior living options: (844) 490-3973

3.1 from 30 reviews
5 stars
12
4 stars
2
3 stars
4
2 stars
0
1 stars
12

Assisted Living Independent Living

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Independent Living

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    Overall Review of Shannondale Health Care Center

    Pros

    • pro The admissions staff did a great job explaining the process and coordinating the paperwork.
    • pro Check-in was very smooth and the room was ready immediately.
    • pro The facility offers private rooms, which were important to the family.
    • pro The nursing staff was very kind and caring.
    • pro The reviewer highly recommends the facility.
    • pro The staff were kind and caring toward the resident, and several of them attended the memorial service.

    Cons

    • pro The reviewer was placed on a "Do Not Return" list by the facility, despite never having visited the premises.
    • pro The reviewer has not visited the Clarksville facility in years after raising COVID-19 concerns and the departure of the Director of Nursing, and questions why the facility would expect their return.
    • pro The reviewer notes that their grandfather's edema medications were neglected and he was not rotated in bed, resulting in a major edema flare-up and a large bedsore, due to a lack of knowledgeable staff and no on-site doctor.
    • pro The reviewer states Shannondale is always short-staffed, with half the caregivers being agency workers unfamiliar with residents, and that help-call response times routinely exceed 1?2 hours, with an ever-present smell of feces.
    • pro The reviewer says their mom almost died in the facility's care, that it is always short-staffed, and that they will never go back.
    • pro The reviewer points to poor communication between shifts and orderlies, making it difficult to get someone to respond.
    • pro During a five-day respite stay, the reviewer witnessed daily problems, including rude treatment by a nurse and laundry/billing issues, leading them to avoid leaving a family member there again.
    • pro The reviewer criticized the dietary leadership and kitchen, alleging mismanagement and that the oven often doesn't work and staff are overworked and underpaid.
    • pro The reviewer observed staff not being friendly or responsive, with residents not greeted, and warned about receiving poor care if needed.

    Review

    Shannondale Health Care Center in Knoxville is best suited for families seeking private rooms, a calm transitional-care environment, and a campus with ongoing care options. The strongest fit is for residents who value a straightforward admissions process, private accommodations, and a facility that feels personal when staff are attentive. Families looking for a community with transportation to events and doctors, plus the potential for a continuum of care on the same campus, will find this option appealing. The presence of a chapel-like community ambiance and a stated focus on coordinated care can make it a practical choice for someone moving from hospital to home-like recovery.

    Conversely, those who require unwavering staffing consistency and on-site medical oversight may want to explore alternatives. Several reviews flag chronic understaffing, reliance on agency workers, and slower response times, which are critical for highly dependent residents. The absence of a dedicated on?site physician in some cases is a notable gap for families prioritizing immediate, medically guided supervision. For families that demand flawless communication, rapid help-call responses, and consistently friendly interactions across all shifts, this facility may not meet expectations.

    The positive points here do offset some of the most troubling concerns when the care environment works as advertised. Private rooms, a clean and orderly setting, and nursing staff described as kind and caring by many families create a base level of comfort that matters daily. Efficient admissions, a smooth first check-in, and staff who genuinely connect with residents can transform routine days into reassuring ones. The facility's transitional-care orientation and the documented willingness of management to accommodate residents and families also help bolster confidence for families navigating a difficult transition.

    Yet the cons cannot be dismissed, and they frequently collide with the best-case scenarios. Short staffing and heavy reliance on agency personnel risk inconsistency in care and familiarity with individual residents. Long or unpredictable response times to call bells, odors reported by some families, and a sense from certain accounts that staff morale is strained all point to friction in day-to-day operations. Instances of disrespectful behavior toward residents, trouble with diet-kitchen operations, and even complaints about medical attention during respite stays underscore the possibility of quality gaps. For families with highly medical needs or strict expectations for daily oversight, these gaps are likely too significant to ignore.

    Practical guidance for decision-making is essential. Prospective families should verify current staffing levels and turnover, request to speak with multiple shifts and the director of nursing, and demand concrete details about on-site medical oversight or partnerships with nearby physicians. Visiting at different times and in various areas of the building can reveal how consistently residents are tended to. Inquire about the timeline and specifics of any new independent-living building to understand future plans. Consider a short-stay respite or a trial period to observe real-world dynamics before a full commitment, and compare with other Knoxville-area options that offer stronger on-site medical staffing and more consistent call-response records.

    In sum, Shannondale is a workable choice for families prioritizing private rooms, a quiet, home-like atmosphere, and a campus that promises future continuum-of-care options. It earns trust from residents and families who experience kind, attentive staff in many shifts and who value the facility's cleanliness and transportation offerings. However, the persistent concerns about staffing consistency, caregiver familiarity, call-response times, and on-site medical oversight demand a cautious approach. Weigh these factors against personal risk tolerance, medical fragility, and the ability to monitor care closely, and pursue additional references or a trial period before committing to this community.

    Features

    Housing

    • 176 resident community capacity 176 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McGhee-Tyson (9 miles away) McGhee-Tyson (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Shannondale Health Care Center in Knoxville, TN is an assisted living community that provides exceptional care and a vibrant lifestyle for seniors. With a focus on independent living, residents can enjoy their freedom while receiving the support they need for daily tasks and medical management.

    The community offers a variety of amenities to enhance the residents' experience. A beauty salon is available for personal grooming needs, and cable or satellite TV is provided for entertainment. Community-operated transportation ensures that residents have easy access to nearby locations, such as doctors' appointments and outings. A computer center allows residents to stay connected with loved ones and explore the digital world.

    Meals are served in a beautiful dining room with restaurant-style dining. Special dietary restrictions can be accommodated to ensure that every resident's nutritional needs are met. Housekeeping services keep each residence tidy, while move-in coordination makes the transition seamless.

    Shannondale Health Care Center also prioritizes wellness by providing fitness facilities, including a fitness room and outdoor space for exercise or relaxation. The fully furnished gaming room offers opportunities for socializing and recreation, while the small library caters to book lovers. Wi-Fi/high-speed internet is available throughout the community.

    Care services at Shannondale Health Care Center are comprehensive and designed to meet individual needs. A 24-hour call system ensures assistance is always just a button away, while 24-hour supervision provides peace of mind. Trained staff assist with activities of daily living, such as bathing, dressing, and transfers. Medication management helps residents stay on track with their medications, while a mental wellness program supports emotional well-being.

    Outside of the community, there are numerous amenities within close proximity. Residents can enjoy five cafes, two parks, 14 pharmacies, 29 physicians' offices, 42 restaurants, four places of worship, one theater nearby. Additionally,

    At Shannondale Health Care Center in Knoxville, TN seniors can live comfortably and confidently while enjoying the benefits of a supportive community and a vibrant neighborhood.

    Nearby Places of Interest

    Places of Worship

    • Fellowship Church Knoxville (0.5 miles)
    • First Cumberland Presbyterian Church (2.5 miles)
    • Cedar Springs Presbyterian Church (3.2 miles)
    • Grace Baptist Church (3.8 miles)

    Restaurants

    • Walk-On's Sports Bistreaux - Knoxville Restaurant (0.9 miles)
    • Chick-Fil-A (0.9 miles)
    • The Edge (1 miles)
    • The Cheesecake Factory (1.1 miles)
    • Big Kahuna Wings - West Town (1.1 miles)
    • Chicken Salad Chick (1.1 miles)
    • Drake's (1.2 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • Food City Pharmacy (1.3 miles)
    • Walmart Pharmacy (1.6 miles)
    • First Pharmacy Management (2 miles)
    • The Compounding Pharmacy of America (2.1 miles)
    • The Casual Pint (2.2 miles)
    • Avanced Specialty Pharmacy (2.2 miles)

    Physicians

    • Stanton Optical (1 miles)
    • Dermatology Associates of Knoxville (1.2 miles)
    • Endocrinology Consultants Of East Tennessee (1.2 miles)
    • Paul L. Becker, MD (1.4 miles)
    • Matthew A. Rappe, MD (1.4 miles)
    • FamilyCare Specialists (1.4 miles)
    • Knoxville Breast Center (1.5 miles)

    Cafes

    • Sticky Rice Cafe (1 miles)
    • Starbucks (1 miles)
    • Hey Bear Cafe (2.3 miles)
    • Starbucks (3.2 miles)
    • Kbrew (3.6 miles)

    Theaters

    • Regal Cinebarre West Town Mall (1.2 miles)

    Parks

    • Lakeshore Park (2.9 miles)
    • Victor Ashe Park (4.1 miles)

    Hospitals

    • Peninsula Hospital (5 miles)

    Frequently Asked Questions

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