Preferred Care at Home Chattanooga

Pros

• The staff are very nice and professional, making it a great place to work.
• It is a great place to work, with a caring and understanding staff and flexible scheduling.
• The company is amazing to work for; the team is sweet, understanding, and easy to work with.
• The team provides top-notch service, with excellent management and communication.
• Caregivers deliver attentive, stimulating care and bring smiles to clients, while the home office is caring and flexible.
• Clients' families have peace of mind knowing their loved ones are well cared for.
• PCAH is honest and fair, with high standards of service and integrity, and treats workers like family.
• The company offers great benefits and shows genuine care for employees and patients.
• Office staff are amazing and truly care about employees and clients; schedules are flexible to fit life needs.
• Caregivers are kind, helpful, and reliable, and the organization matches staff with clients for a good fit.

Cons

• A reviewer claimed they were paid only 240 for a 46-hour week and labeled the company thieves and liars.
• A reviewer expressed unhappiness with the in-home care service provided by the company.

Review

Preferred Care at Home Chattanooga is best suited for families seeking a dependable, home-based care solution with highly professional staff, strong office support, and caregiver teams that feel like an extended family. The model works best when the loved one can stay in familiar surroundings and benefit from tailored companionship, basic personal care, and cognitive engagement, especially for clients with dementia or developmental challenges such as Down syndrome. This option shines for families who want predictable scheduling, clear communication, and a culture that prioritizes both client well-being and caregiver stability. In short, it's a solid fit for those who value a home-life approach with a capable, people-centered team backing it up.

Those weighing alternatives should consider two realities. First, if 24/7 or highly intensive medical supervision is non-negotiable, a facility-based model or a more clinically oriented home-care arrangement may be necessary. Second, if the priority is a purely social model without the need for ongoing, flexible scheduling and tight coordination among staff, a different provider or a more traditional agency might be preferable. The Chattanooga option is strongest for families who want responsive, at-home care that can be adapted around complex routines and shifts, but it may fall short for households seeking continuous on-site nursing or a more structured residential environment.

The strongest positives center on the team's professionalism and reliability. Staff are described as caring, patient, and consistently responsive, with office leadership that communicates well and adapts schedules to family needs. Caregivers are praised not only for basic care but also for keeping clients mentally stimulated and emotionally engaged, which is crucial for people with dementia or developmental challenges. The company's emphasis on careful matching, together with a culture that treats workers like family, translates into stable, long-tenured caregiver relationships. Families repeatedly note the peace of mind that comes from knowing a dependable caregiver arrives on time, stays on course with care plans, and remains available when adjustments are needed. The background-check rigor - "a fifty-state background check on their caregivers" - and the clear emphasis on quality further strengthen trust.

Yet there are legitimate caveats to weigh. A small number of reviews hint at misgivings around specific experiences, including isolated concerns about pay practices or mismatches with particular caregivers. These signals underscore that no program is flawless, and the effectiveness of in-home care often hinges on ongoing caregiver alignment and responsive problem-solving. The mixed messages from a minority of clients remind prospective families to probe for current caregiver turnover, discuss how back-up coverage works during holidays or busy periods, and confirm how concerns are escalated and resolved.

Despite these cautions, the core pros tend to offset the cons for most families. The combination of flexible scheduling, proactive office support, and a culture of respect for both clients and workers creates a reliable service backbone. The ability to pair clients with compatible caregivers and to adjust plans as needs evolve reduces the likelihood of service gaps. The documented client success with complex needs, including engagement and consistent routines, demonstrates real value in-home where a generic service could fall short. The organization's responsiveness and level of transparency - paired with true care for staff welfare - also lowers the risk of abrupt changes in care quality.

For families evaluating in-home care in Chattanooga, this provider is a decisive option to consider. Begin with a thorough intake that outlines the loved one's routines, medical needs, and cognitive considerations, then insist on a detailed caregiver-match plan and a clearly defined back-up strategy. Ask for recent caregiver profiles, reference contacts, and a concrete process for handling schedule changes or care-plan updates. If the aim is to maintain independence at home with a committed, supportive team and a culture that values both clients and caregivers, Preferred Care at Home Chattanooga stands out as a capable, practical choice deserving serious consideration.

This area of Chattanooga, Tennessee, offers a diverse range of amenities that could appeal to seniors looking for a comfortable and convenient living environment. With several reputable physicians and hospitals located within close proximity, residents can easily access medical care when needed. Additionally, the presence of pharmacies ensures easy availability of medications. The variety of restaurants and cafes in the area provide plenty of dining options for those who enjoy eating out or grabbing a coffee with friends. Places of worship offer opportunities for spiritual fulfillment and community engagement. The nearby parks offer opportunities for outdoor recreation and relaxation, providing a serene escape from the hustle and bustle of city life. Overall, this part of Chattanooga provides a well-rounded environment that caters to the needs and interests of seniors looking to settle in the area.

Physicians

• Channels of Love (0.5 miles)
• Tin Laser Vision Center (0.6 miles)
• Ut Family Practice Center (0.7 miles)
• Lylerly Medical Pavillion (0.7 miles)
• UT Erlanger Neurosurgery (0.8 miles)
• Chattanooga Sports Medicine (0.8 miles)
• Cardiac & Vascular Associates (0.9 miles)

Hospitals

• Diabetes Care Center (0.8 miles)
• Erlanger NICU (0.9 miles)
• Memorial Health Care System (1.2 miles)
• Alton Park Cmmnty Health Center (2.7 miles)
• Moccasin Bend Mental Health Institute (3.2 miles)

Restaurants

• Yellow Deli (1 miles)
• Southside Pizza (1.1 miles)
• Boathouse Rotisserie & Raw Bar (1.2 miles)
• Champys (1.2 miles)
• Slick's Burgers (1.3 miles)
• State of Confusion (1.3 miles)
• Flying Squirrel (1.3 miles)

Cafes

• Velo Coffee Roasters (1.1 miles)
• Mean Mug Coffeehouse (1.5 miles)
• Goodman Coffee Roasters (1.6 miles)
• Cadence Coffee Company (1.7 miles)
• Rembrandt's Coffee House (1.8 miles)

Pharmacies

• CHI Memorial Hospital Chattanooga Outpatient Pharmacy (1.2 miles)
• Octapharma Plasma (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (3 miles)
• Surgery Pharmacy Services (3.2 miles)

Places of Worship

• The Wesley Center (1.3 miles)
• First-Centenary United Methodist Church (1.5 miles)
• Saints Peter & Paul Catholic Church (1.6 miles)
• Power Plant Ministry Center (2.7 miles)
• New Covenant Fellowship Church (3.5 miles)

Parks

• Missionary Ridge Tunnel (1.5 miles)
• Bluff view river walk entrance (1.7 miles)
• Coolidge Park (2.2 miles)
• Renaissance Park (2.4 miles)
• Stringer's Ridge Park (3.2 miles)
• Red Bank Dog Park (3.6 miles)