Friendship Haven Costs & Pricing
Friendship Haven offers competitive pricing for its accommodations, particularly when compared to both Hamilton County and the broader state of Tennessee. For semi-private rooms, residents enjoy a substantial savings at $1,500 per month, significantly lower than the county average of $2,083 and even more so than the state average of $3,162. Private rooms are priced at $3,000, which remains below Hamilton County's average of $3,869 and closely aligns with the state's average of $3,696. Additionally, studio apartments are available for the same rate as private rooms at $3,000, which is still favorable when juxtaposed with the county's average of $2,945 and Tennessee's statewide benchmark of $3,485. Overall, Friendship Haven stands out as an attractive option for those seeking quality living arrangements at a more accessible price point in comparison to its local and state counterparts.
| Floor plans | Friendship Haven | Hamilton County | Tennessee |
|---|
| Semi-Private | $1,500 | $2,083 | $3,162 |
| Private | $3,000 | $3,869 | $3,696 |
| Studio | $3,000 | $2,945 | $3,485 |
Overall Review of Friendship Haven
common
30 reviews mention this
Staff support is a clear focus
Residents and families frequently describe staff who are responsive, attentive, and supportive.
Across reviews, families often mention that staff members make time for questions, provide help without needing to be asked, and treat residents with care and respect. Some residents and visitors also highlight nurse and therapy teams by name and describe confident, knowledgeable support. The experience is not consistent in the reviews, with several also criticizing staffing availability, priorities in patient care, and how concerns were handled.
common
24 reviews mention this
Cleanliness and upkeep come up often
Many reviews point to a clean, well-kept facility and organized rooms.
Positive reviews frequently describe the building as clean and well-maintained, including patient rooms and common areas. A number of families also describe rooms as tidy and residents as well groomed and dressed. On the other hand, several critical reviews cite cleanliness problems such as odors, bugs, and dirty conditions in rooms or common spaces.
caveat
14 reviews mention this
Food quality is mixed
Dining reviews range from improved meals to serious complaints about quality.
Some residents and families say meals improved over time and describe food as healthy or appetizing, including comments that residents ate what was served. Other reviews are much more negative, describing food as disgusting, hard to eat, or even making someone physically sick. There are also complaints that dining supports were not consistent, especially around expectations and billing for items mentioned as included.
differentiator
18 reviews mention this
Therapy is a standout for rehab
Physical therapy shows up repeatedly as an important part of recovery here.
Many reviews reference rehab or recovery after hospitalization or surgery and credit therapy teams with helping residents walk better, regain strength, or make progress. Families also mention encouragement and positive attitudes from therapists, along with confidence during the discharge process. At the same time, a few reviews criticize overall outcomes or care during therapy stays, including reports of residents not receiving the expected attention.
caveat
16 reviews mention this
Care consistency and communication vary
Several reviews criticize communication, follow-through, or care priorities.
Some families report that they were kept informed and that admissions staff or key coordinators guided them through next steps. However, multiple critical reviews describe breakdowns such as long waits at the front desk, delayed or incorrect updates, or concerns not being taken seriously. Other complaints focus on care priorities, including examples of delayed help and issues with medication timing or basic care needs.
common
2 reviews mention this
Pricing appears far below peers
Reported pricing is substantially below county and state benchmarks.
A few reviews mention costs, including one that says the price did not decrease as expected and one that discusses medication being billed despite what was described upfront. Across unit types, the listed pricing range is well below both county and state benchmarks. If cost is your top factor, the published figures look favorable, but residents still describe some billing and expectation issues in their reviews.
common
2 reviews mention this
Medical access nearby is close
Nearby medical options are within a few miles of the community.
Reviews don’t drive the distance story, but the location data shows several healthcare destinations nearby. The closest entries include an outpatient pharmacy and physician options about 0.4 miles away, with more hospital and care resources under roughly 2 miles. If you want quick access for appointments, the surrounding area includes multiple medical categories in close range.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Board and Care Home
Memory Care
Activities off-site
Bath tubs
Beautician on-site
Indoor common areas
Outdoor common areas
Private
Respite or short term stays offered
Wheelchair accessible showers
Lovell (3 miles away)
Ambulatory care
Diabetic care
Incontinence care
Kosher
Small, close-knit community with caring staff and well-kept grounds.
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