Friendship Haven in Chattanooga, TN

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Friendship Haven

Friendship Haven in Chattanooga, TN

950 Dodson Avenue, Chattanooga, TN 37406

For more information about senior living options: (844) 490-3973

3.6 from 103 reviews
5 stars
59
4 stars
8
3 stars
2
2 stars
3
1 stars
31

Board and Care Home Memory Care

Friendship Haven Costs & Pricing

Friendship Haven offers competitive pricing for its accommodations, particularly when compared to both Hamilton County and the broader state of Tennessee. For semi-private rooms, residents enjoy a substantial savings at $1,500 per month, significantly lower than the county average of $2,083 and even more so than the state average of $3,162. Private rooms are priced at $3,000, which remains below Hamilton County's average of $3,869 and closely aligns with the state's average of $3,696. Additionally, studio apartments are available for the same rate as private rooms at $3,000, which is still favorable when juxtaposed with the county's average of $2,945 and Tennessee's statewide benchmark of $3,485. Overall, Friendship Haven stands out as an attractive option for those seeking quality living arrangements at a more accessible price point in comparison to its local and state counterparts.

Floor plansFriendship HavenHamilton CountyTennessee
Semi-Private$1,500$2,083$3,162
Private$3,000$3,869$3,696
Studio$3,000$2,945$3,485

Overall Review of Friendship Haven

Pros

  • pro Friendship Haven is a standout facility in every way, with a team that is professional, compassionate, and dedicated to the highest level of care.
  • pro The facility is immaculate and well-maintained, with clean, welcoming spaces that promote comfort and dignity.
  • pro The nursing and support staff take the time to understand each resident's needs and tailor care plans accordingly.
  • pro The residents are consistently described as happy, well cared for, and engaged in the community.
  • pro The wound care team and therapists are outstanding, delivering excellent care and supporting recovery.
  • pro The Director of Nursing is responsive, helpful, and supportive to families.
  • pro The staff is continually described as friendly, attentive, and going above and beyond to resolve concerns.
  • pro The facility fosters a warm, home-like atmosphere where residents feel cared for and respected.

Cons

  • pro The facility is severely understaffed, leaving residents without timely care.
  • pro Residents are left soiled for extended periods, and clothes are frequently lost.
  • pro Management is described as the worst and the facility is poorly managed.
  • pro Food quality is poor and roaches have been reported in the facility.
  • pro The front desk staff are rude and unhelpful, causing poor first impressions.
  • pro Some areas of the facility are dirty, with rooms that smell like urine.
  • pro Caregivers are slow to respond, with complaints of up to 50 minutes to assist with care needs.
  • pro Communication with families is inconsistent, with important updates not consistently passed along.
  • pro The facility is described by some reviewers as horrible, unsafe, and negligent; they advise against sending loved ones there.
  • pro Personal items frequently go missing or get misplaced, such as toothbrushes and clothing.
  • pro There are reports of unsafe medical care and neglect that led to hospital visits or worse.
  • pro One account alleges abuse by a nurse, highlighting a dangerous environment.

Review

Friendship Haven is best suited for families seeking a hands-on rehab-to-long-term care option where the core strength is the team's warmth, attentiveness, and practical, patient-centered care. The community tends to excel for residents who respond well to frequent encouragement, personalized attention, and a therapy-driven path back to independence. Those recovering from surgery or a serious medical event will find therapists and nursing staff who can push toward meaningful gains, and long-term residents often speak of a genuine sense of belonging and daily routines that feel like a home rather than a hospital. It is not a purely luxury setting, but it delivers practical, compassionate care that many families value deeply.

Those who may want to consider alternatives include families with a zero-tolerance tolerance for turnover, inconsistent administration, or facility maintenance gaps. Several reviews flag concerns about understaffing, uneven experience across shifts, and management communication, sometimes accompanied by maintenance or housekeeping lapses. If a steady, uniformly high level of administrative responsiveness and a consistently spotless environment across all wings are non-negotiables, other options may be worth exploring. Families who require near-perfect food quality, rigorous infection control, or a uniformly noise-free, tightly managed routine may also find more consistent performance elsewhere.

The key pros at Friendship Haven - compassionate staff, solid nursing and therapy teams, and a tangible focus on getting residents back to their best - do a lot to offset the main drawbacks. When the DoN and bedside caregivers are described as responsive, when wound care and physical rehabilitation produce measurable improvements, and when families feel informed and reassured, those elements carry real weight. Clean facilities, visible upkeep, and a culture that celebrates resident engagement - festivals, activities, and regular social interaction - further bolster a sense of safety and belonging. In short, the strengths support meaningful recovery and steady daily life even when administrative bumps occur.

Therapy and clinical care are often the standout positives. Wound care programs with dedicated nurses, attentive therapists, and improvement narratives give families confidence during rehab and post-hospital recovery. For long-term residents, the consistency of thoughtful care, patient education, and availability of staff who "know the resident" translates into reliable daytime routines and meaningful progress. The downside is that not every shift or wing receives the same level of attentiveness, and delays can crop up in housekeeping or meal service. Yet when therapy is productive and staff are genuinely engaged, these factors become tolerable tradeoffs for many families.

Communication emerges as the area where expectations collide most often. Several families praise quick responses, transparent discharge planning, and cooperative collaboration with outside providers, while others describe skipped calls, missed updates, or confusing handoffs between shifts. The truth lies in recognizing the facility's capacity to rally strong individuals and teams near the bedside while facing systemic inconsistencies in administration and scheduling. For a family weighing choices, this means Friendship Haven can be outstanding on a day-to-day basis with the right unit and the right staff member in charge, but it requires active, proactive engagement from relatives to keep care aligned with goals.

In the end, Friendship Haven presents a pragmatic, experience-tested choice for those who value genuine caregiver warmth, solid rehab outcomes, and a welcoming, community-oriented atmosphere. It is a facility where many residents thrive, and where families repeatedly credit staff with going above and beyond - even when operational snags surface. The decisive question is whether the family can tolerate uneven administrative experience and occasional maintenance or food-quality fluctuations in exchange for consistently compassionate bedside care and real progress in rehabilitation. For the right resident and the right family, the answer aligns with a confident recommendation to pursue this community, while maintaining a disciplined plan to verify care, communicate goals, and monitor daily operations.

Practical next steps: arrange visits at different times to observe shifts, meet the DON and key nurses, and talk with therapy staff about specific rehab targets. Request a dedicated care coordinator who can translate medical plans into daily routines and ensure timely updates to families. Tour multiple halls to assess cleanliness and resident engagement across wings, and ask about policies on missing items, meal timing, and response times for call bells. If the goal is daily attentiveness, a home-like environment, and rehab-focused progress, Friendship Haven can deliver - just enter with a clear plan, active involvement, and a readiness to address concerns head-on.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Lovell (3 miles away) Lovell (3 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

Description

Friendship Haven is an assisted living community located in the vibrant city of Chattanooga, TN. With a focus on memory care, we provide specialized support for individuals with Alzheimer's or other forms of memory impairment.

At Friendship Haven, our residents enjoy a variety of amenities designed to enhance their quality of life. They can participate in engaging activities right on-site, allowing them to socialize and stay mentally stimulated. For their relaxation and comfort, we offer private rooms with bath tubs and spacious indoor common areas where they can connect with fellow residents.

Our community also features beautiful outdoor common areas where residents can enjoy fresh air and nature. We understand the importance of maintaining personal grooming, which is why we have a beautician on-site to help our residents look and feel their best.

For individuals seeking short-term stays or respite care, Friendship Haven has options available. Our facility is wheelchair accessible throughout, including the showers, ensuring ease and convenience for all residents.

In terms of care services, we provide specialized diabetic care as well as assistance with incontinence management. Our dedicated staff members are trained to meet the unique needs of individuals with memory impairments, ensuring they receive personalized attention and support.

When it comes to dining, our residents are provided with nutritious meals that cater to their dietary preferences. Vegetarian options are available to accommodate different lifestyles and choices.

To keep our residents engaged and entertained, Friendship Haven offers various activities on-site. Additionally, our location boasts easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows for convenient outings and access to essential services within close proximity.

At Friendship Haven in Chattanooga, we strive to create a supportive environment that promotes independence while providing exceptional care for those in need of memory care services.

Nearby Places of Interest

This part of Chattanooga, Tennessee, boasts a variety of amenities that cater to the needs and interests of seniors. With multiple pharmacies and medical facilities in close proximity, including CHI Memorial Hospital Chattanooga Outpatient Pharmacy and Memorial Health Partners, residents have convenient access to healthcare services. Additionally, the area offers a selection of parks such as Coolidge Park and Stringer's Ridge Park for outdoor recreation and relaxation. A range of dining options like Boathouse Rotisserie & Raw Bar and Tremont Tavern provide opportunities for culinary exploration. Places of worship like First-Centenary United Methodist Church and Stuart Heights Baptist Church offer spiritual fulfillment, while cafes such as Velo Coffee Roasters and Starbucks create inviting spaces for socializing with friends or enjoying a quiet moment alone. Overall, this neighborhood provides a well-rounded environment for senior living with its accessible amenities and welcoming atmosphere.

Pharmacies

  • CHI Memorial Hospital Chattanooga Outpatient Pharmacy (0.4 miles)
  • Octapharma Plasma (1.8 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.5 miles)
  • Walmart Pharmacy (3.5 miles)

Physicians

  • Memorial Health Partners (0.4 miles)
  • Lylerly Medical Pavillion (0.7 miles)
  • Chattanooga Medical Research (0.9 miles)
  • Chattanooga Sports Medicine (0.9 miles)
  • Center For Sports Medicine & Orthopaedics (1 miles)
  • Chattanooga Endoscopy Center (1.2 miles)
  • Ut Family Practice Center (1.4 miles)

Hospitals

  • Memorial Health Care System (0.4 miles)
  • Diabetes Care Center (0.9 miles)
  • Erlanger NICU (1.6 miles)

Parks

  • Missionary Ridge Tunnel (1.2 miles)
  • Bluff view river walk entrance (2.4 miles)
  • Coolidge Park (2.7 miles)
  • Renaissance Park (2.9 miles)
  • Red Bank Dog Park (3.6 miles)
  • Stringer's Ridge Park (3.6 miles)

Restaurants

  • Boathouse Rotisserie & Raw Bar (1.3 miles)
  • Yellow Deli (1.9 miles)
  • Tremont Tavern (2.2 miles)
  • Sonic Drive-In (2.2 miles)
  • Champys (2.2 miles)
  • Southside Pizza (2.3 miles)
  • Sugar's Ribs (2.4 miles)

Places of Worship

  • The Wesley Center (2.2 miles)
  • Power Plant Ministry Center (2.3 miles)
  • First-Centenary United Methodist Church (2.4 miles)
  • Saints Peter & Paul Catholic Church (2.5 miles)
  • New Covenant Fellowship Church (2.6 miles)
  • Stuart Heights Baptist Church (3.7 miles)

Cafes

  • Velo Coffee Roasters (2.3 miles)
  • Rembrandt's Coffee House (2.5 miles)
  • Cadence Coffee Company (2.6 miles)
  • Goodman Coffee Roasters (2.6 miles)
  • Mean Mug Coffeehouse (2.7 miles)
  • Starbucks (3.7 miles)

Frequently Asked Questions

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.