Brookdale Hixson

Pros

• The staff at Brookdale Hixson consistently demonstrate genuine care for the residents, providing a supportive environment for families during difficult times of loss and adjustment.
• The facility is always well-maintained and clean, contributing to a pleasant living experience for the residents.
• Residents enjoy friendly interactions with the staff, who are described as helpful and accommodating at all times.
• The dining experience is highly rated, with residents expressing satisfaction with the quality of food provided.
• Brookdale Hixson offers a range of activities and social opportunities that foster resident engagement and community spirit.
• Many reviewers highlight the cozy, homey atmosphere of the community, making it feel comfortable for both residents and their families.
• Staff members are noted for their professionalism, warmth, and attentiveness to individual resident needs.
• Families appreciate the peace of mind that comes from knowing their loved ones receive quality care in a nurturing environment.
• The facility's small community size is viewed positively, allowing residents to feel secure and not get lost in a larger setting.
• Many families recommend Brookdale Hixson as an excellent choice for individuals seeking assisted living or memory care services due to the overall positive experience shared by residents and their families.

Cons

• The nursing staff was good but overworked, and they leave by 6-7 PM, limiting medication administration options after hours.
• There were complaints about the limited food variety, with some residents receiving cold meals and unappetizing portions like a pancake, a piece of bacon, and a tablespoon of eggs for breakfast.
• There is a lack of attention to residents by the staff, as indicated by delays in response times to call buttons.
• Maintenance issues have been slow to be addressed, with one reviewer mentioning they had to fix items themselves due to delays in getting repairs done.
• The front office staff has been friendly; however, billing inaccuracies occur consistently, leading to frustrations for families.
• Some reviewers felt that the facility had an older atmosphere and did not provide the independent environment they were seeking for their loved one.
• One reviewer found that activities were lacking on weekends, which affected their family member's overall happiness at the facility.
• There was concern expressed about the need for more certified nursing assistants and frequent check-ins for residents who require more care.

Review

Brookdale Hixson has garnered a mix of enthusiastic praise and constructive criticism from families navigating the delicate transition of placing loved ones in assisted living. A dominant theme across the reviews is the exceptional quality of care provided by the staff, with many reviewers noting a genuine warmth and compassion that leaves families feeling reassured during difficult times. One family highlighted that the staff's attentiveness to their grandfather’s needs has afforded them peace of mind, emphasizing that his care comes first and citing effective communication with healthcare providers when necessary. This sentiment is echoed by multiple reviewers who appreciate how staff members are not only friendly but also proactive when it comes to resident well-being.

Cleanliness and hygiene within the facility receive consistent commendations. Reviewers unanimously express satisfaction with the consistently clean environment, which reflects an attention to detail that contributes significantly to the overall comfort of residents and their families. Notably, one reviewer described Brookdale as “cozy, homey, and comfortable,” underscoring that such features are vital when placing loved ones in an unfamiliar setting. The communal spaces—including two lovely courtyards filled with plants and birds—enhance this welcoming atmosphere, making it feel less clinical than many other facilities.

The dining experience is another area where Brookdale excels according to several accounts. Many families have reported positive experiences regarding food quality; there were mentions of excellent meals served at tables rather than in cafeteria-style settings, fostering a more intimate dining environment for residents. However, there were some complaints about inconsistency in meal service; one review pointed out dissatisfaction with portion sizes and food temperature on occasion. Regardless, most comments emphasize a strong dining experience compared to other facilities observed.

While activities available for residents further enrich their lives at Brookdale Hixson, opinions varied concerning engagement levels among attendees. Some reviewers noted a wealth of daily activities organized for residents; however, this was countered by others who mentioned lower participation rates among some individuals due to personal choice or lack of interest in what was offered. Particularly on weekends, feedback indicated fewer activities available, prompting concerns from those whose loved ones thrive on social interaction.

Cost-value assessments reveal mixed feelings as well; several reviews acknowledge that while Brookdale's services can be expensive relative to other options in assisted living or memory care environments, they maintain that the impressive quality justifies this expense. One family succinctly stated that despite costs being high, “the value is definitely there.” This evaluation indicates trust in both staff competency and care levels as essential factors weighing heavily on decision-making for prospective clients.

Despite numerous positive aspects experienced at Brookdale Hixson appropriate staffing levels remain an issue according to some reviewers. Comments highlight potential shortfalls regarding nursing staff availability during evening hours should any medical needs arise after traditional working hours conclude—the staff reportedly leaves around 6-7 PM—and there were mentions of delayed responses after call buttons were pressed by residents needing assistance. Although most experiences have been favorable overall within Brookdale Hixson's environment—marked by its cleanliness and caring personnel—the balance between attentive staffing throughout all hours could benefit from improvement moving forward.

In conclusion, while families transitioning their loved ones into Brookdale Hixson offer largely positive impressions characterized by exceptional caregiving standards alongside delightful everyday surroundings like engaging dining areas and lush courtyards rich with flora—constructive observations surrounding enhancements related primarily to weekend activity scheduling issues or nighttime staffing could serve as avenues toward optimizing resident experiences further still going forward into years ahead at this community-centered space dedicated towards enriching elder lives holistically through attention catered specifically around each individual’s unique preferences alongside necessary care requirements met competently daily!

Located in the charming town of Hixson, Tennessee, this area offers a variety of amenities and services for seniors looking to settle down in a peaceful and convenient location. With a selection of diverse restaurants such as Little Tokyo Express, Zaxby's, and McHale's Brewhouse nearby, you will have no shortage of dining options to enjoy. Additionally, there are several reputable physicians' offices like Oasis Park and Northgate Neurology within close proximity for your healthcare needs. Pharmacies such as Access Family Pharmacy and CVS Pharmacy are also conveniently located for easy access to medication and medical supplies. For spiritual nourishment, there are several places of worship including St Jude Catholic Church and Signal Crest United Methodist Church nearby. Nature enthusiasts will appreciate the various parks like Red Bank Dog Park and Booker T Washington State Park for leisurely walks or outdoor activities. Lastly, cafes like Starbucks and Rembrandt's Coffee House provide cozy spots to relax and socialize with friends. Overall, this area offers a well-rounded living environment for seniors seeking comfort, convenience, and community engagement.

Restaurants

• Little Tokyo Express (0.1 miles)
• Zaxby's (1 miles)
• McHale's Brewhouse (1.5 miles)
• SideTrack (1.6 miles)
• Dub's Place (2 miles)
• Chick-Fil-A (2.4 miles)
• Waffle House (3.6 miles)

Physicians

• Oasis Park (0.3 miles)
• Associates in ENT (0.3 miles)
• Sumida Mark MD - Mark Sumida (0.3 miles)
• Todd E. Fowler (0.3 miles)
• Northgate Neurology (0.7 miles)
• Chattanooga Imaging Hixson (0.8 miles)
• Center for Plastic & Reconstructive Surgery (0.9 miles)

Pharmacies

• Access Family Pharmacy (0.6 miles)
• Access Pharmacy (0.6 miles)
• Access Medical Equipment (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (4.1 miles)

Hospitals

• Memorial Health Care System (0.8 miles)
• Memorial Hospital (4.6 miles)
• Erlanger NICU (5.4 miles)
• Memorial Health Care System (5.5 miles)
• Diabetes Care Center (6 miles)

Places of Worship

• St Jude Catholic Church (0.9 miles)
• Stuart Heights Baptist Church (2.2 miles)
• Signal Crest United Methodist Church (4.9 miles)
• Signal Mountain Baptist Church (4.9 miles)
• The Wesley Center (5.8 miles)
• First-Centenary United Methodist Church (5.9 miles)
• Saints Peter & Paul Catholic Church (6 miles)

Parks

• Red Bank Dog Park (3.8 miles)
• Booker T Washington State Park (4.1 miles)
• Canyons at Falling Water Playground (4.6 miles)
• Stringer's Ridge Park (5.1 miles)
• Coolidge Park (5.2 miles)
• Renaissance Park (5.3 miles)
• Bluff view river walk entrance (5.5 miles)

Cafes

• Starbucks (4.6 miles)
• Rembrandt's Coffee House (5.5 miles)
• Cadence Coffee Company (6 miles)