Life Care Center Of Hixson

Pros

• The staff at Life Care Center of Hixson are described as wonderful, compassionate, and dedicated professionals who treat residents and their families with exceptional care.
• Patients have experienced significant improvements in their health and mobility during their stays, with some returning home after successful rehabilitation.
• Many reviewers highlight the cleanliness and well-maintained facilities, noting the spacious and private accommodations for residents.
• The rehabilitation program is praised for its effectiveness, with therapists who show genuine care and support for their patients.
• Reviewers appreciate the variety of activities offered to engage residents and encourage socialization among them.
• Family members feel reassured knowing that their loved ones are in capable hands, receiving attentive care around the clock.
• The facility’s management is recognized for addressing concerns promptly and implementing necessary improvements based on feedback from families.

Cons

• A brother with an autoimmune disorder experienced a lack of timely assistance from night staff, who would often talk down to him when he called for help.
• A mother missed two post-operative appointments due to poor communication and neglect from the facility.
• A CNA threw a paper towel at a resident while on the phone with her, demonstrating unprofessional behavior.
• The management showed no remorse regarding medication delays and failed to address neglectful practices adequately.
• Physical therapy injured a patient's knee during treatment, indicating a serious lack of care and attention to patients' needs.
• Overall, one reviewer expressed that the facility was no good for any human being, suggesting severe dissatisfaction and concerns about abuse and neglect.

Review

The Life Care Center of Hixson has emerged as a focal point of extensive feedback, reflecting varying experiences from families and patients who have utilized the facility for rehabilitation and care. On one hand, there are glowing testimonials highlighting the exceptional quality of care provided by a dedicated team of professionals. One family shares their deep gratitude for the incredible support they received during their 92-year-old mother’s recovery journey following a shoulder injury. Describing the staff as “wonderful, compassionate, and dedicated,” they emphasize that both the patient and her loved ones felt treated like royalty throughout her 70-day stay. The family attributes their mother's successful return to walking with the help of this facility, expressing immense appreciation for how much she improved during her time there.

Conversely, not all feedback has been positive. A sibling caring for a brother suffering from an autoimmune disorder reported troubling issues regarding staff responsiveness and treatment at night. They recount multiple instances where their brother was left without timely assistance after using his call button, leading him to raise his voice in distress. This experience highlights a stark contrast in care perceptions within the same establishment, raising questions about evening management practices and overall staff accountability. Despite the promise of new guidelines following complaints to management, this reviewer hopes their warning will help prevent similar experiences for other families.

More critical allegations came from another reviewer who cited severe neglect and abuse during their mother's stay at the facility. Instances included delayed medication administration and disrespectful treatment from certain staff members, which led to physical therapy mishaps resulting in further injury. Such accounts underscore significant shortcomings in care quality that some residents have faced and suggest an urgent need for investigations into operational standards at Life Care Center of Hixson.

Despite these deeply concerning stories, many others continue to sing praises about Life Care Center of Hixson’s rehabilitative services. Those who had relatives admitted for physical therapy often highlight the superior methods employed by therapists who seem genuinely invested in each patient’s recovery journey. Patients rave about not just the cleanliness of accommodations but also how well staff interacted with them daily—creating connections that made rehabilitation feel less daunting. The activities program was particularly commendable; it encouraged interaction among residents while providing diverse offerings tailored to engage everyone based on their interests.

Physical environment plays an essential role in patient recovery too—many reviews celebrate spacious private rooms featuring amenities designed with accessibility in mind, such as large bathrooms equipped with safety measures. Families appreciate thoughtful provisions like windows offering beautiful views or comfortable areas where overnight visitors can rest during stays—all contributing positively to the overall experience at Life Care Center of Hixson.

In summary, while individual experiences vary significantly among patients at Life Care Center of Hixson—from breathtakingly positive encounters filled with exemplary service to extreme dissatisfaction marked by neglect—the overall sentiment leans toward appreciating competent therapeutic interventions successfully aiding patient rehabilitation processes. However, underlying issues must be addressed promptly to safeguard against gaps that could lead vulnerable individuals astray amid fluctuating staffing dynamics present across different times of day or shifts within this extensive healthcare facility network.

Located in Hixson, Tennessee, this area offers a convenient and accessible location with a variety of amenities nearby. In terms of healthcare, there are several pharmacies and physicians within a short distance, along with hospitals for medical emergencies. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants. For recreational activities, there are parks for leisurely walks or outdoor activities. Furthermore, there are places of worship for spiritual fulfillment and cafes for socializing with friends. The neighborhood provides a balanced mix of services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Restaurants

• Chick-Fil-A (1.2 miles)
• Sonic Drive-In (1.5 miles)
• Zaxby's (1.6 miles)
• Little Tokyo Express (2.5 miles)
• Dub's Place (3.7 miles)
• McHale's Brewhouse (3.8 miles)
• SideTrack (4.2 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.1 miles)
• Access Family Pharmacy (3.2 miles)
• Access Pharmacy (3.2 miles)
• Access Medical Equipment (3.2 miles)
• Walgreens (6.1 miles)

Physicians

• Chattanooga Primary Care (1.5 miles)
• Team Orthopaedics (1.5 miles)
• Galen North Pediatrics (1.5 miles)
• Chattanooga Allergy Clinic (1.6 miles)
• Center for Plastic & Reconstructive Surgery (2.1 miles)
• Chattanooga Imaging Hixson (2.1 miles)
• Northgate Neurology (2.1 miles)

Hospitals

• Memorial Health Care System (1.9 miles)
• Memorial Hospital (5.5 miles)
• Memorial Health Care System (7.9 miles)
• Erlanger NICU (8 miles)
• Erlanger Hospital (8 miles)

Parks

• Canyons at Falling Water Playground (3.2 miles)
• Booker T Washington State Park (4.1 miles)
• Red Bank Dog Park (6.3 miles)
• Stringer's Ridge Park (7.6 miles)
• Coolidge Park (7.8 miles)
• Renaissance Park (7.8 miles)
• Bluff view river walk entrance (8.1 miles)

Places of Worship

• St Jude Catholic Church (3.4 miles)
• Stuart Heights Baptist Church (4.8 miles)
• Signal Crest United Methodist Church (6.4 miles)
• Signal Mountain Baptist Church (6.6 miles)
• Signal Mountain Bible Church (7 miles)
• New Covenant Fellowship Church (8.1 miles)
• The Wesley Center (8.4 miles)

Cafes

• Starbucks (6.9 miles)
• Rembrandt's Coffee House (8.1 miles)

Transportation

• CHA employee lot (8.1 miles)