2700 Parkwood Avenue, Chattanooga, TN 37404
For more information about senior living options: (844) 490-3973
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Miss Elaine greets everyone with a smile and goes above and beyond to assist with residents' needs. The administrative team is amazing. The staff are caring, friendly, and treat residents like family. The nurses are nice and helpful. The CNA class instructor, Ms. Betty Stacy, is fantastic and a great teacher. The facility is very clean and well maintained, and residents are treated with respect. The CNAs, therapists, and care staff are top-notch and provide excellent care. NHC Chattanooga is a wonderful place to bring family members, with a warm, family-like environment. The staff consistently show dignity and compassion toward residents. The physical therapists and social workers are caring and compassionate, and CNAs are a vital part of the team. The CNA program is highly recommended, with a great instructor, and provides valuable opportunities. The staff go above and beyond to make visits pleasant and keep families informed.
They say the place is nasty and stinks as soon as you walk in. They describe the facility as grossly inadequate and understaffed. They allege that a nurse smothered their mother with a pillow. They report call bells going unanswered for long periods and CNAs being rude. They note meals are often not what was ordered and residents receive substitutes like peanut butter sandwiches. They criticize the switchboard system as screwed up and unacceptable. They describe neglect and missing personal items, with injuries or distress going unexplained. They warn others to avoid the facility and would not recommend it for a loved one.NHC HealthCare ? Chattanooga is best suited for families seeking a rehab- and recovery-forward environment where staff warmth, hands-on involvement, and a family-like culture are valued as much as clinical progress. The community shines when residents need short- or long-term care with an emphasis on rehabilitation, daily therapy, and ongoing communication with families. It also serves well for those who want accessible pathways into caregiving careers, given the strong CNA training program and supportive instructor leadership. In short, it is a practical fit for families who want a people-first atmosphere, clear progress toward recovery, and tangible opportunities to participate in their loved one's care.
That said, not every situation is a perfect match. Alternatives should be considered by families prioritizing absolute watertight safety, zero-tolerance for staffing gaps, or dementia- and memory-care needs that demand highly specialized programs. A few reviews flag concerns about call-light responsiveness and sporadic inconsistencies in daily operations. For families requiring consistently around-the-clock staffing with perfectly predictable service, or for those seeking a more boutique or ultra-modern setting, other options may better align with expectations. Likewise, if a resident's needs include complex memory care with highly specialized routines, it may be prudent to compare facilities with dedicated dementia units.
The strongest positives at NHC Chattanooga revolve around people and process. Time and again, families describe staff as caring, patient, and genuinely involved in residents' lives. The environment is repeatedly praised for cleanliness, warmth, and a culture that treats residents like family. Rehab and therapy programs are highlighted as particularly effective, with residents often showing meaningful progress. The front-office and administrative side also stand out, notably the consistently compassionate reception and the willingness of nurses, CNAs, and activity staff to go beyond the call of duty. The facility's dedication to education - evidenced by thriving CNA classes and supportive instructors - creates a virtuous circle: well-trained staff translate into better daily care, which in turn reinforces family confidence and resident comfort.
Imperfect realities exist alongside the strengths. A handful of reviews recount troubling experiences - issues with under-staffing, delayed responses to call lights, and isolated instances of care gaps. There are also notes about meal accuracy and occasional operational hiccups around logistics like reminders about meals or condiment availability. While these reports are not the norm in the broad stream of testimonials, they warrant careful attention. Potential residents should enter with eyes open: ask for current staffing ratios, observe call-light response during a visit, and review how meals and daily logistics are managed. Acknowledging these concerns helps families form a practical, risk-aware view of daily life at the community.
Overall, the balance tilts toward conclusions that support a confident recommendation for many families. The pros - caring staff, a clean and friendly environment, active family involvement, robust rehab programming, and a notable CNA training pathway - often offset the occasional operational gaps by delivering reliable, compassionate care and measurable progress. For families who value transparency, ongoing updates, and a culture that empowers both residents and their relatives, NHC Chattanooga provides a credible, proven framework for recovery and comfort. The negative anecdotes, while meaningful, appear as outliers against a backdrop of consistently positive experiences.
Decision guidance: choose NHC Chattanooga if the priority is a hands-on, community-centric setting where staff genuinely connect with residents, therapy is active, and families can participate meaningfully in care. It is especially strong for rehab-oriented stays and for those drawn to a programmatic pathway into caregiving careers. Consider alternatives if the essential need is flawless 24/7 staffing reliability, impeccable call-light responsiveness at all hours, or dementia-specific care with a clearly defined, specialized memory-care approach. To make a well-informed choice, schedule a firsthand tour, meet a frontline caregiver, review sample menus, and talk to current families about daily routines and response times. This will clarify whether the balance of warmth, progress, and involvement at NHC Chattanooga aligns with the specific needs and expectations of the loved one.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lovell (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.NHC Healthcare - Chattanooga in Chattanooga, TN is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.
The dining room offers restaurant-style dining with delicious meals prepared by the staff. For those who prefer to cook their own meals, there are kitchenettes available in each room. Housekeeping services ensure that residents' living spaces are always clean and tidy.
Residents can enjoy various activities within the community, including a fitness room for exercise, a gaming room for recreation, and a small library for reading enthusiasts. Outdoor space and gardens provide opportunities for relaxation and enjoying nature.
NHC Healthcare - Chattanooga provides comprehensive care services such as 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. The dedicated staff also offers medication management and special dietary restrictions like diabetes diet. Additionally, mental wellness programs are available to support residents' emotional well-being.
Transportation arrangements can be made both for non-medical purposes as well as doctor's appointments. Move-in coordination is also provided to make the transition into the community seamless.
Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - all easily accessible for residents and their families.
Overall, NHC Healthcare - Chattanooga strives to create an enriching environment where seniors can feel comfortable while receiving personalized care services that meet their individual needs.
NHC Healthcare - Chattanooga is located at 2700 Parkwood Avenue, Chattanooga, TN 37404 in Hamilton County, Tennessee
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