413 East Fairlane Drive, Rapid City, SD 57701
For more information about senior living options: (844) 490-3973
Fairmont Grand accommodates residents' needs and makes them feel more at home. The facility feels more like a home than most places. The facility strives to improve despite changes in management. The dementia unit staff are wonderful and caring. The staff keep things running smoothly. The unit is kept clean and the laundry is always done. The staff are caring, considerate, positive, supportive and kind, and residents clearly love them. The layout features four nicely upgraded and beautifully appointed cottages. The pricing is very reasonable.
The facility is aggravating. They call his family about medications even though all meds were supposed to go through the facility's program. They wait until the medications are almost gone, leaving the family unable to act because they live out of state. The payment process dragged on for months with long holds on the phone and unhelpful information. The facility does not take residents for walks or outings. There are more problems than the facility is worth. A deposit and a voided check were required for direct withdrawal without prior notice. They did not inform what items were needed to furnish the shared room. The facility manager does not know what she is doing; two med techs are rude and unprofessional. Residents are intimidated and treated unkindly, and staff silence those who try to report abuse.Fairmont Grand Manor II in Rapid City is best suited for families seeking a memory-care?forward setting with a distinctly home-like feel. The four-cottage layout and recently upgraded interiors create a neighborhood vibe that can ease transitions for residents with cognitive challenges. The biggest strength is a dementia-focused team that, when functioning at its best, delivers steady routines, genuine warmth, and attentive daily care in a setting that feels less institutional and more like a curated residence.
Those weighing alternatives should consider the realities surfaced in mixed reviews: inconsistent administrative processes, variable billing experiences, and onboarding gaps that can complicate moves for families already balancing out-of-state logistics. If a resident's family needs impeccable, predictable financial terms, transparent deposits, and uniform communication across the entire campus, other communities with more stable leadership may be a safer match. For residents who require broad, campus-wide consistency beyond memory care, the risk of uneven experiences outside the dementia unit deserves careful scrutiny.
The strongest pros lie with the dementia unit itself. Reviewers consistently praise the memory-care staff for being caring, patient, and on top of daily routines, helping residents adjust to a new chapter with a compassionate touch. The layout - four cottages that feel like individual homes - supports personalized attention and easier observation, which translates into safer, more comfortable days for residents who thrive on familiarity. When management and staff are aligned, residents and families report a sense of home, belonging, and continuity that is hard to replicate in more generic setups, and pricing has been described as reasonable relative to peers.
On the downside, historical concerns touch the entire operation, not just the memory-care wing. Several reviews highlight past management turnover that created confusion about care priorities, delays around medications, and friction in financial arrangements, including deposits and the setup for direct withdrawals. Instances of onboarding miscommunications, furnishing needs for shared rooms, and uneven experiences outside the dementia unit further complicate the picture. Some families also reported tense staff dynamics and concerns about how caregivers speak up or advocate for residents, which underscores the importance of proactive, documented care plans and a responsive leadership presence.
The upside of those downsides is not trivial. The recent update suggests that management changes did spur improvement and a renewed focus on keeping residents comfortable and well-cared-for, which is precisely where memory-care scoring matters most. Families can leverage this momentum by insisting on a clear care director or primary point of contact, explicit med-management protocols, and a written, predictable budget that spells out what is included in the monthly rate. For prospective residents, bringing furnishings to personalize a shared room and confirming move-in timelines in writing can mitigate remaining friction and help the transition feel smoother than past experiences.
Bottom line: Fairmont Grand Manor II offers real value for families prioritizing memory care in a home-like setting, with a dementia-care team that can deliver meaningful, day-to-day quality of life. The community can outperform expectations when leadership is stable and staff in the dementia unit are consistently excellent. However, potential movers should be prepared for past and possible ongoing administrative bumps, and should actively verify current processes, request stable, direct contacts, and receive concrete assurances on billing, schedules, and med coordination. For families where memory-care excellence and a warm, residential atmosphere are the top priorities - and where diligent oversight and clear follow-through are feasible - this community is worth a serious audition. If those administrative guarantees, broad-based consistency, and seamless onboarding are non-negotiable, exploring alternatives with stronger campus-wide alignment may be the prudent path.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rapid City Regional (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Fairmont Grand Manor II in Rapid City, SD is a premier assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by professional chefs. Each apartment is fully furnished, providing a cozy and comfortable living space. The community also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy nature.
Housekeeping services are provided to ensure that the apartments are kept clean and tidy. Move-in coordination is available to assist new residents with the transition process. The community offers Wi-Fi/high-speed internet access, allowing residents to stay connected with family and friends.
In terms of care services, the Fairmont Grand Manor II provides assistance with activities of daily living such as bathing, dressing, and transfers. Coordinating with health care providers ensures that residents receive the necessary medical attention when needed. Special dietary restrictions are accommodated, including diabetes diet, ensuring that each resident's nutritional needs are met.
Transportation arrangements are available for medical appointments, and there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby for convenient access to various amenities and services.
The Fairmont Grand Manor II also offers scheduled daily activities to keep residents engaged and entertained. Whether participating in group outings or enjoying social activities within the community, there is always something exciting happening at Fairmont Grand Manor II.
Overall, this assisted living community provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting an active and fulfilling lifestyle.
Fairmont Grand Manor II is located at 413 East Fairlane Drive, Rapid City, SD 57701 in Pennington County, South Dakota
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