Fairmount Heights

Pros

• The managers are very friendly and work hard to get everything done.
• The staff mean well and consistently aim to meet residents' needs.
• Residents feel at home and pleased with the management's efforts.
• The community is described as a nice, secure place to live.
• Management delivered holiday meals during Covid, showing care for residents.
• The property is conveniently located on a bus route and has elevators and handicap ramps.
• It's regarded by some as one of the better places to live compared to other properties.

Cons

• The workload on management is seen as stressful because so many residents need things done.
• Some tenants are perceived as riffraff, which strains the community.
• There are known junkies in the area, causing safety concerns for residents.
• There is a claim that a management office staff member harasses a disabled tenant over loud music she isn't playing.
• An overdose has occurred in the parking lot, and drug activity around the property is a safety concern.
• Potholes are not being fixed and need attention.

Review

Residents describe a two-building, large apartment community on 2nd Avenue in Woonsocket that has a strong sense of place and a sometimes complicated mix of strengths and challenges. Many who live or have lived here talk about a space that can feel like home, thanks largely to the people who work here and the everyday rhythms of life in a government-funded complex. The overarching tone is one of appreciation for the staff and the overall feel of the place, tempered by practical concerns about safety, maintenance, and the behavior of a subset of tenants.

A recurring thread centers on the management team. Several tenants praise the managers as friendly and well-meaning, noting that they "try their hardest" to get things done even when demand is high and resources feel stretched. For them, the managers' diligence translates into a sense that needs are acknowledged and addressed, creating a homey atmosphere where residents feel supported. The praise is tempered by realism: the workload can be stressful because there are many residents with needs, and responses may take time. Still, the sentiment is consistently positive: management is seen as accessible and caring, and their efforts are appreciated by people who value responsiveness and courtesy.

Long-time residents speak to a stable, familiar environment. Some have lived here since 2016 or 2018 and say there haven't been major issues, even though there is the inevitable "riff raff" that accompanies any government-funded building. The advice often offered is to stay to yourself and avoid getting drawn into conflicts; in their view, this strategy helps maintain peace and personal safety. Across the board, residents compare this complex favorably to other properties they know, describing it as one of the better places they've lived. Even during harder times, like the Covid period, the community continued to look out for one another. For example, staff organized holiday meals and other support despite restrictions that limited use of common spaces, underscoring a care for residents that extends beyond routine maintenance.

Community life is described with a mixture of warmth and realism. On the positive side, there is a sense of security and comfort: "Nice place to live," "Very secure living," and a generally favorable impression of the neighborhood. People note practical conveniences that matter in daily life: accessibility features like handicap ramps and elevators, plus the reality that the complex sits on a bus route, which can make getting around easier. Some residents even describe the larger layout - two buildings across the street with shared access - as a decent arrangement for community living. Yet, there are caveats. A common concern is needing repairs, with specific mentions of potholes needing attention and calls for improvements that would make the place even better.

The social environment also includes stronger, more troubling notes. One review highlights a serious concern about harassment from a manager in the on-site office toward a handicapped tenant over alleged loud music. The reviewer emphasizes that the focus on music was misplaced given nearby hazards, including an overdose in the parking lot and a visible presence of drug users in the area. The tone is urgent: the tenant who pays rent and follows the rules feels targeted, and the reviewer calls for the management to address the real problems - drug activity and safety - rather than harassing a resident. This account suggests a tension between management style and tenant safety, prompting calls to reconsider the appropriateness of leadership in that role and to prioritize broader safety concerns.

Other comments are more pragmatic and lighter in tone. A few residents express that the complex has "these little guys" who are nice but could be better with improvements, or that the quality of experience varies depending on the specific part of the property. There's a sense that not all apartments or sections feel the same, and that the right unit can make a big difference in satisfaction. Some mentions are even more practical: "Aves are nice! If you find the right apartment!" and notes about the specific layout - two adjacent buildings known as Old Mill-type housing, with ramp access in both structures and consistent elevator service. The overall picture is that this is a sizable, multi-building community with real positives, but certain areas and units may differ in quality or experience.

In closing, the place is repeatedly described as a large, sociable complex with a tangible home-like feel that many residents deeply appreciate. The management team is central to that sentiment: when treated with kindness and respect, residents feel supported and more inclined to cooperate to keep the peace. The flip side is equally clear: safety, drug activity in the vicinity, and some management practices that have sparked concern, including accusations of harassment directed at a resident. The combination of warm community ties, reliable staff in some moments, and persistent, addressable challenges makes this a place that feels like home for many while signaling that ongoing attention to maintenance, safety, and respectful governance would push the experience from good to consistently excellent.

Parks

• Dunn Memorial Park (0.5 miles)
• Fletcher Field (8.3 miles)
• Lincoln Woods State Park (9 miles)
• Hauser Field & Playground (9.7 miles)
• Choate Park (11.1 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.9 miles)
• Cvs Caremark (2.8 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (5.9 miles)
• Walgreens (6.3 miles)

Physicians

• Pulmonary & Sleep Office of New England (1.2 miles)
• Emily Ackerman (1.2 miles)
• Attleboro-Cumberland Oral Surg (4.1 miles)
• Physicians of Ri Medical Enterprises (4.4 miles)
• Lincoln Primary Care (5.6 miles)
• Rhode Island Dermatology & Cosmetic Center (5.6 miles)
• Orthopaedic Associates (5.7 miles)

Restaurants

• Wright's Dairy Farm (1.6 miles)
• McDonald's (1.7 miles)
• Patriots Diner (2.4 miles)
• Popeyes Louisiana Kitchen (2.6 miles)
• McDonald's (3 miles)
• McDonald's (4.1 miles)
• McDonald's (5.5 miles)

Places of Worship

• New Life Worship Center (6.4 miles)
• Church Of The Nazarene (7.6 miles)
• Our Lady of Grace Church (11.6 miles)

Cafes

• Muffin House Cafe (7 miles)
• Starbucks (8 miles)
• Starbucks (9.4 miles)
• Honey Dew Donuts (10.4 miles)
• Starbucks (10.5 miles)
• Panera Bread (11.3 miles)

Transportation

• Ryder Truck Rental (10.6 miles)