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4.5 from 121 reviews
5 stars
96
4 stars
11
3 stars
3
2 stars
0
1 stars
11
Overall Review of The Friendly Home - Woonsocket
common9 reviews mention this
Rehab and therapy get attention
Residents and families describe hands-on rehab support that keeps people moving and improving.
Many reviews mention physical and occupational therapy showing up consistently, with therapists working toward specific goals. Several residents describe daily activity support like getting up to walk and using therapy equipment, and they credit staff for progress. One review calls out a shortfall in the rehab/physical therapy portion and suggests more consistent exercise. Overall, therapy experience comes through as a key part of the stay.
common9 reviews mention this
Food matches expectations, with exceptions
Food is often praised, and a few reviews also note gaps or disappointing meals.
Several reviews say the food was excellent and that meal choices were available, including one person who said her loved one enjoyed the food for the most part. Another review describes the food selection as not bad and highlights having plenty to drink during meals. There are also complaints: one review says the food could be better, another calls food terrible, and one family member reports concerns with dietary consistency for texture- and thickness-related needs. While dining quality is generally positive, the details of dietary support and meal satisfaction vary by reviewer.
common11 reviews mention this
Clean facility is repeatedly noted
Multiple reviews describe a clean environment and well-kept rooms.
Cleanliness comes up frequently, with reviews describing a clean facility, clean rooms, and no unpleasant odors in some cases. One review notes a urine smell in the hallway, which stands out as a recurring counterpoint to otherwise positive cleanliness comments. A few other visitors simply mention the facility being clean and well kept. The overall impression in reviews is that cleanliness is a consistent strength, even if not every area feels the same to every person.
common55 reviews mention this
Staff kindness and responsiveness
Residents and families repeatedly describe caring, kind staff who are helpful day to day.
Across reviews, families describe staff as courteous, friendly, compassionate, and attentive to needs. Several people mention prompt helpâsuch as responding to calls or assisting when someone needs supportâwhile others highlight staff collaboration across teams. A few reviews include much harsher experiences, including reports of being left without help and nurses being rude. Even with those outliers, the dominant tone in reviews is that staff interactions strongly shape the experience.
caveat5 reviews mention this
Safety and medical concerns appear
A small set of reviews raises serious concerns about safety and medical handling.
While most reviews are positive, several include major red flags. One review describes a severe decline after care that involved hospitalization and complications. Another review recounts being in pain and not receiving timely help after pressing for assistance, along with staffing shortages noted by a cleaning staff member. A separate review mentions a fall that led to a prolonged decline, and another flags issues with meal texture and staff awareness of thickened-liquid needs. These concerns are the main caveat themes that appear despite broad praise elsewhere.
caveat3 reviews mention this
Accessibility and device limitations
A few details around accessibility and comfort come up as practical limitations.
Some reviewers mention barriers that make visiting or using the facility harder, including non-automatic entry doors for wheelchair access. Another review points to television limitations, including small TVs and no alternatives like earbuds or speakers for shared rooms. One review also describes an accessibility issue with a touchscreen COVID-19 screening kiosk for someone who is blind. These are not universal complaints, but they do appear as concrete usability issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
126 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Theodore F Green State (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Dunn Memorial Park (0.6 miles)
Fletcher Field (8.5 miles)
Lincoln Woods State Park (9.3 miles)
Hauser Field & Playground (9.5 miles)
Choate Park (11.2 miles)
Pharmacies
CVS Pharmacy (0.8 miles)
Walgreens (1.5 miles)
CVS Pharmacy (2.1 miles)
Walgreens (2.7 miles)
Cvs Caremark (3.1 miles)
CVS Pharmacy (6.2 miles)
Walgreens (6.3 miles)
Physicians
Emily Ackerman (1 miles)
Pulmonary & Sleep Office of New England (1.5 miles)
Attleboro-Cumberland Oral Surg (4.4 miles)
Physicians of Ri Medical Enterprises (4.8 miles)
Lincoln Primary Care (5.8 miles)
Rhode Island Dermatology & Cosmetic Center (5.9 miles)
The Friendly Home - Woonsocket on seniors.fyi includes 7 photos including images showing interior, decor, painting, dining, lounge, chandelier, lighting, windows, and more.
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