Friendly Home Inc in Woonsocket, RI

Pros

• The Friendly Home is described as wonderful for families and residents needing post-hospital rehab and care.
• The nursing staff and CNAs are excellent, promptly assisting residents when they ring the bell.
• Physical therapy helps residents regain mobility daily, including walking and even outdoor time.
• Occupational therapy provides support with washing, dressing, balance, and walker use, promoting independence.
• The food is excellent and residents have the option to choose their meals.
• The staff are friendly, compassionate, and respectful, creating a welcoming and caring environment.
• The facility is clean and well-kept, with amenities like a hairdresser and outdoor gathering areas that enhance residents' comfort.

Cons

• One reviewer described the Friendly Home as absolutely horrifying and traumatic, with terrible food and staff who don't seem to care.
• A patient reported rude, mean, and sarcastic nurses who yelled and showed no compassion.
• A reviewer recounted pressing the help button and waiting without assistance for a long time.
• A commenter called the facility the worst place to send a loved one, citing incompetent staff, mean nurses, and clueless management.
• A reviewer noted a strong urine smell in the hallway.
• A complaint stated that the entry doors are not automatic, creating difficulty for wheelchair access.
• A grandmother's fall led to a slow, painful death described as horrendous, with advice to stay away.
• Another reviewer claimed the administrator was fake and uncaring about the needs of families.

Review

This community is best suited for seniors who need short-term rehabilitation after a hospital stay or steady skilled-nursing care and who value a warm, human-centered culture. The Friendly Home in Woonsocket earns consistently high marks from families who point to attentive nursing staff, capable CNAs, and a rehab program that emphasizes daily activity. For many residents, the combination of physical, occupational, and speech-like supports paired with daily meals and social engagement creates a trajectory toward greater independence or smooth transitions back home. It is particularly strong for families seeking reassurance that their loved one will be treated with kindness, respect, and steady hands during recovery or routine care.

Alternatives are worth considering for residents whose needs extend beyond the facility's strengths. A pattern of mixed experiences appears in the reviews: a few instances of perceived neglect, miscommunication, or delayed responses to calls, and reports of staff behavior that some families found troubling. For families prioritizing flawless medical oversight, consistently seamless communication across shifts, or highly modern equipment and accessibility features, options with a deeper emphasis on standardized safety protocols and contemporary design may be more suitable. Those who require less variability in day-to-day care, or who demand rigorous, incident-free care histories, will want to compare other communities before deciding.

On the plus side, the core advantages of The Friendly Home consistently offset many concerns. The nursing and CNA teams emerge as a major strength, delivering responsive assistance the moment the bell sounds and sustaining support through everyday needs. Physical therapy is notably active - patients are getting up, walking, and even going outdoors as part of recovery plans. Occupational therapy focuses on practical tasks such as bathing, dressing, and balance work, helping residents regain as much independence as possible. The dining experience stands out, with options and variety that many residents welcome, and the overall environment is described as clean, welcoming, and well-maintained, with outdoor spaces and a thoughtful social calendar that keeps residents engaged. When families visit, they frequently remark on genuine kindness, clear communication, and a sense that staff treat residents like members of a broader community.

Nevertheless, several cons recur in the feedback and deserve careful weighing. A subset of reviews recount serious safety and care concerns: instances where medical issues were not promptly recognized or adequately addressed, and where staff behavior or communication left family members feeling unheard or dismissed. Other recurring friction points include occasional staff shortages or uneven responsiveness, the perception of outdated equipment, and accessibility challenges such as non-automatic entry doors that complicate entry with wheelchairs. Odors and quieter nuisance issues, plus a few reports of negative interpersonal dynamics, remind that experiences can vary by shift and unit. Taken together, the negatives are not universal, but they do illustrate real risk factors that should be explored in person before committing.

When the strong clinical extras, compassionate culture, and robust rehab program are weighed against the potential inconsistencies and accessibility concerns, The Friendly Home still presents a compelling value for many families. The best outcomes tend to occur when a resident benefits from the facility's active therapy, predictable routines, and proactive staff engagement, while families proactively verify communication lines, med-management practices, and staffing stability with leadership. The sense of security from friendly, attentive teams, the positive buzz around meals and social activities, and the visible commitment to resident comfort often mitigate the more troubling anecdotes, provided appropriate due diligence is done.

For decision-makers, the decisive next steps are practical and straightforward. Schedule a firsthand visit to observe shift changes, talk to the Director of Nursing and unit supervisors, and ask pointed questions about med safety, response times, and how concerns are escalated and resolved. Assess the facility's accessibility features, including entry doors and call-system responsiveness, and verify how meals and activities are tailored to individual preferences and dietary needs. If a resident places a premium on a warm, family-like atmosphere with strong rehab services, The Friendly Home is a strong contender; if medical oversight nuance, seamless accessibility, and perfectly consistent day-to-day care are non-negotiables, it remains essential to compare closely with alternatives.

Parks

• Dunn Memorial Park (0.6 miles)
• Fletcher Field (8.5 miles)
• Lincoln Woods State Park (9.3 miles)
• Hauser Field & Playground (9.5 miles)
• Choate Park (11.2 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.7 miles)
• Cvs Caremark (3.1 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.3 miles)

Physicians

• Emily Ackerman (1 miles)
• Pulmonary & Sleep Office of New England (1.5 miles)
• Attleboro-Cumberland Oral Surg (4.4 miles)
• Physicians of Ri Medical Enterprises (4.8 miles)
• Lincoln Primary Care (5.8 miles)
• Rhode Island Dermatology & Cosmetic Center (5.9 miles)
• Orthopaedic Associates (6 miles)

Restaurants

• Wright's Dairy Farm (1.6 miles)
• McDonald's (1.9 miles)
• Patriots Diner (2.7 miles)
• Popeyes Louisiana Kitchen (2.9 miles)
• McDonald's (3.3 miles)
• McDonald's (3.8 miles)
• McDonald's (5.7 miles)

Places of Worship

• New Life Worship Center (6.6 miles)
• Church Of The Nazarene (7.3 miles)
• Our Lady of Grace Church (11.8 miles)

Cafes

• Muffin House Cafe (6.8 miles)
• Starbucks (8.1 miles)
• Starbucks (9.5 miles)
• Honey Dew Donuts (10.7 miles)
• Starbucks (10.8 miles)
• Panera Bread (11.6 miles)

Transportation

• Ryder Truck Rental (10.5 miles)

Hospitals

• Eleanor Slater Hospital (11.7 miles)