Hawthorne Woods Assisted Lvng

Pros

• Hawthorne Woods by New Perspective is a great place to work and live, with a home-like environment created by residents and team members.
• The community has a caring, responsive caregiver team that goes above and beyond for residents.
• The staff is warm, attentive, and genuinely cares about each resident's well-being.
• The community is welcoming and does not rush visitors during tours.
• The caregivers demonstrate compassion for the residents.
• Management is welcoming and readily available to communicate about residents' care.
• There are many activities for residents to socially engage in.
• The apartments are safe, clean, and spacious, allowing for personalized decorating.
• There is an on-site nurse and a doctor who rounds weekly, enabling on-site medical care.
• Dining at Hawthorne Woods feels like fine dining, with attentive service.
• The community has a family-like atmosphere and strong sense of belonging.
• The weekly activity calendar and the community Facebook page showcase engaging activities and resident participation.

Cons

• The building is falling apart, with mediocre care, not enough staff, terrible management, and nasty food.
• The facility is extremely short-staffed, leaving the few staff overworked.
• The halls smell terrible, and residents are not getting services included in their contract.
• The website is described as a lie, with listed staff not having been there for well over a year.
• The meals are not chef-prepared and are not appropriate for diabetics.
• Many residents have been leaving since the company was bought.
• The menu has frequent substitutions, and meals are often overcooked or undercooked.

Review

Hawthorne Woods by New Perspective feels like a place that aims to blend professional care with a true home-like atmosphere. Several people who work or have worked there emphasize a caring, responsive team that genuinely goes above and beyond for residents. One reviewer notes that they have been with Hawthorne Woods for more than two years and appreciate the beautiful renovations and the Culinary team's ongoing efforts to keep residents happy. The consistent thread across many accounts is a community that cares deeply about its residents, with staff members who are described as warm, attentive, and devoted to the well-being and happiness of those who live there.

Many reviewers highlight Hawthorne Woods as a great place to work and live, praising the environment as welcoming and family-like. The sense that the community is built by both residents and staff contributes to a feeling of belonging, and several comments mention that the setting is home-like rather than institutional. There is strong emphasis on activity and social engagement, with residents encouraged to participate in programs that are described as engaging and meaningful. The renovations are frequently cited as a notable improvement, reinforcing the impression that Hawthorne Woods is a community that evolves to meet the needs of its residents.

The experiences of families and friends visiting or helping a loved one provide a vivid picture of the daily life and care at Hawthorne Woods. A number of reviewers recount positive visits where staff greeted them warmly, and where tours occurred in an unhurried, welcoming manner. It is commonly noted that caregivers demonstrate compassion and that staff across levels - from executive leadership to housekeeping - make guests feel valued. For families seeking reassurance, there are stories about responsive care teams, a clean and well-maintained environment, and a calendar full of activities that offer social opportunities and stimulation. In several cases, families recount how Hawthorne Woods supported them during transitions, such as helping a parent settle in or offering respite care to support a family during challenging times.

There is also a recurring narrative of transformation and commitment to improved care. A few reviewers point to a recent turnover in management as a catalyst for positive change: new management staff, including mentions of executive leadership and frontline caregivers, are described as compassionate and responsive, with a nurse on site and a doctor who rounds weekly so residents can receive medical attention without leaving the community. The sense that Hawthorne Woods is turning a corner - addressing past concerns and strengthening its offerings - appears in several accounts, reinforcing the belief that the community is capable of adapting to residents' evolving needs and preferences.

Yet the picture is not uniformly positive. A subset of reviews presents a starkly different experience, warning prospective families about significant challenges. Some commenters describe the facility as short-staffed and overworked, with insufficient staff to meet all demands and concerns about management. Others report unpleasant sensory details and quality issues, such as halls that smell, meals that are not aligned with residents' dietary needs (notably diabetics), and disagreements over services included in contracts. A few reviewers even accuse Hawthorne Woods of declined quality following ownership changes, with phrases like "the website is a lie" and "a lot of residents leaving since you bought the company." These comments emphasize inconsistencies and highlight the importance of checking current staffing levels, care quality, and transparency.

Despite the cautions, there are powerful testimonials about the compassion and dedication of individual staff members. Reviewers frequently praise specific people - from LPNs to kitchen staff to administrators - who were instrumental in making a loved one's stay positive. One account cites a resident's journey through transitions in dementia care, noting how the team supported family members during difficult times, offered respite care, and helped the family navigate changes with empathy. Another describes a father's positive impression during a tour and the comfort of knowing he could be treated in an environment with warm relationships and clear attention to his needs. In these stories, Hawthorne Woods is framed as a community populated by people who truly care about residents and their families.

In the end, Hawthorne Woods by New Perspective emerges as a place of contrast: many experiences speak to a thriving, caring, and engaging community with a home-like ambiance, dedicated staff, and ongoing renovations that enhance quality of life. Other voices urge caution, pointing to staffing pressures, periodically inconsistent service, and management concerns that could affect day-to-day care. For families evaluating Hawthorne Woods, the takeaway is nuanced: the community offers a heartfelt, person-centered approach to senior living, with evident strengths in warmth, family involvement, and compassionate care, but it is wise to look beyond the surface and have candid conversations with the team about staffing, meal quality, and what current residents' days actually look like. A visit, conversations with a range of staff, and a careful review of care plans and meal offerings can help determine how Hawthorne Woods might align with a specific family's hopes and needs.

This part of Washington, Pennsylvania offers a variety of amenities and services that cater to the needs of seniors. With several physicians and medical facilities nearby, including occupational medicine centers and psychiatric care systems, residents have easy access to healthcare services. There are also numerous restaurants in the area offering a range of dining options, as well as pharmacies for convenient medication pickup. The proximity to Washington Hospital provides peace of mind in case of emergencies. For leisure and recreation, there are parks nearby such as 7th Ward Playground and Washington Park for outdoor activities. Additionally, cafes like Panera Bread provide a cozy spot for socializing with friends or enjoying a cup of coffee. Places of worship are also within close distance for those seeking spiritual fulfillment. Overall, this neighborhood offers a blend of convenience, healthcare access, dining options, and recreational opportunities suitable for seniors looking to settle in a welcoming community.

Physicians

• Kirk F Musselman MD FACC (0.3 miles)
• Occupational Medicine Center (0.7 miles)
• Psychiatric Care Systems (0.8 miles)
• Centerville Clinics (1.2 miles)
• Audio-Logics (1.3 miles)
• Washpa Family Medicine (1.3 miles)
• Craig D Fox M.D. (1.3 miles)

Restaurants

• Grand China Buffet & Grill (0.6 miles)
• Popeyes Louisiana Kitchen (0.8 miles)
• Old Mexico (0.8 miles)
• Waffle House (0.9 miles)
• Cracker Barrel (1 miles)
• Applebee's (1 miles)
• Plaza Azteca (1 miles)

Pharmacies

• Washington Hospital Employee Pharmacy (0.6 miles)
• Target Pharmacy (1 miles)
• Walmart Pharmacy (1.2 miles)
• Curtis Pharmacy (1.4 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (6 miles)

Hospitals

• Washington Hospital (0.7 miles)
• Washington Health Care Services (0.7 miles)
• Washington Hospital (5.5 miles)
• St Clair Hospital Outpatient Center (8 miles)

Parks

• 7th Ward Playground (1.1 miles)
• Washington Park (2 miles)
• Peters Lake Park (8.2 miles)
• Cross Creek County Park (9.5 miles)

Cafes

• Panera Bread (1.3 miles)
• Chicco Baccello (1.8 miles)
• Starbucks (6 miles)

Places of Worship

• First Christian Church (1.3 miles)
• Immaculate Conception Parish (1.5 miles)
• Holy Trinity National Catholic Church (2.3 miles)
• Bethel Presbyterian Church (8.1 miles)