Keystone Place Apartments in Scranton, PA
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101 Smallacombe Drive, Scranton, PA 18508
For more information about senior living options: (844) 490-3973
The reviewer describes the experience as very good. The review notes that it was very good. It is regarded as very good by the reviewer.
The manager was nasty and rude. The aide was told to move their car elsewhere, while certain visitors were allowed to stay parked in areas the aide couldn’t park.Keystone Place Apartments in Scranton is best suited for seniors who want independence-first, apartment-style living and can navigate a setting where services are light-touch rather than full-scale care. The community appeals to residents who prize privacy, predictable routines, and straightforward day-to-day living over a heavy assisted-living program. For families seeking aging-in-place options with the option to add services later, this site provides a practical base, so long as expectations center on autonomy and manageable staff involvement rather than comprehensive caregiving. In effect, the appeal lies in a solid, no-frills living environment that supports self-direction.
Those who may want to consider alternatives are the ones who require consistently compassionate management and clear, respectful policies. If dependable, caregiver-friendly interactions and predictable visitor access are essential, or if a robust schedule of assisted-living services is anticipated, this community may fall short. A misaligned management tone, particularly toward aides and visitors, can undermine daily routines, safety, and peace of mind for families coordinating care. Potential residents should note that a single manager-style friction point can color the entire experience, tipping the balance toward options with stronger customer-service cultures and clearer parking rules.
On the positive side, the experience of at least one reviewer points to “very good” aspects, likely quality living spaces, solid upkeep, and a basic sense of comfort that comes with a well-maintained building. The physical environment appears solid enough to support independent living without friction over amenities. Those advantages matter because independence hinges on reliable maintenance, quiet surroundings, and straightforward access to essentials. Yet that upside is easily outweighed when staff interactions fall into harsh or capricious territory, as described, because management tone directly affects daily life, caregiver coordination, and trust.
Where the pros meet the cons, the offset remains limited. The favorable features can cushion some disappointments, but only to a point. If a resident requires occasional visits from an aide or family members, inconsistent or punitive parking rules create real friction and logistical headaches. The availability of a pleasant apartment and safe building does not compensate for an environment where policy enforcement feels personal or uneven. In such cases, the risk is not merely a souring impression; it is the practical burden of coordinating care, scheduling visits, and ensuring that helpers can fulfill their duties without obstacles.
Practical due diligence should center on management behavior and policy clarity. Prospective residents should ask to meet with the on-site team in a live setting, observe how staff interact with visitors and aides, and request a written policy on parking, guest access, and caregiver accommodations. A tour should include a candid discussion about maintenance response times, lease terms, and any planned changes to services as health needs evolve. Checking references from current residents and families can reveal whether the positive impressions hold across seasons and staff turnover. In addition, probe the grievance process and escalation steps to gauge accountability.
In sum, Keystone Place Apartments offers a viable, independent-living option in Scranton for seniors who prioritize autonomy and solid physical grounds and who can tolerate occasional managerial rough edges. Those who require steady, respectful management and transparent visitor policies, particularly for aides, should explore alternatives that emphasize caregiver support and consistency. If the decision leans toward Keystone Place, approach with a structured tour, targeted questions, and a clear plan for how care coordination would work day-to-day. This disciplined due-diligence will reveal whether the positives align with personal expectations or whether another community better fits the care trajectory.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wilkes-Barre Scranton International (8 miles away)Keystone Place Apartments in Scranton, PA offers a welcoming and supportive assisted living community for seniors. Our residents enjoy a range of amenities designed to enhance their quality of life and promote social engagement. Indoor common areas provide cozy spaces for residents to gather, meet new friends, and participate in activities together. Outdoor common areas offer beautiful surroundings where residents can relax, take a stroll, or enjoy the fresh air.
As part of our commitment to accessibility, Keystone Place Apartments features wheelchair accessible showers to accommodate residents with mobility challenges. Safety and convenience are always our top priorities.
Located in the heart of Scranton, our community is conveniently surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that our residents have easy access to various services and entertainment options in the area.
At Keystone Place Apartments, we strive to create an environment where seniors can thrive and enjoy an active lifestyle while receiving the assistance they need. Our dedicated staff provides compassionate care and support tailored to each resident's unique needs. Experience the warmth of our community and discover a fulfilling retirement at Keystone Place Apartments in Scranton.
This part of Scranton, Pennsylvania, offers a variety of healthcare options with several physicians' offices and hospitals nearby, providing easy access to medical care. There are also pharmacies within a short distance for convenient medication needs. In terms of dining options, there are various restaurants ranging from diners to chain eateries, offering diverse choices for meals. Additionally, there is a selection of cafes in the area where seniors can enjoy a leisurely coffee or snack. For recreational activities, there are parks located within a few miles for outdoor enjoyment. Overall, this part of Scranton provides a well-rounded community with essential services and amenities for senior living.
Keystone Place Apartments is located at 101 Smallacombe Drive, Scranton, PA 18508 in Lackawanna County, Pennsylvania
Yes, Keystone Place Apartments allows both dogs and cats.
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