Green Hills Manor At The Heritage is an assisted living and memory care community in Shillington, PA.
Information last verified:
10 Tranquility Ln, Shillington, PA 19607
To contact a resident: (610) 301-9487
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe the staff as supportive and accommodating.
A large share of reviews highlight staff members as kind, caring, and attentive to day-to-day needs. Several families also mention help during difficult health moments and support for making the transition after admission. Even reviewers with other concerns still single out the staff as a positive part of the experience.
Food quality and meal options are a recurring point of discussion.
Some residents and families say the meals are good, with choices available, and one reviewer describes the food as excellent. Another review notes the food looked fine even though they personally did not eat. Overall, dining appears to be a consistent strength in the feedback, aligning with the community providing meals.
Reviews mention the community staying clean and in good condition.
Multiple reviewers describe the facility as clean and in good condition. One family also says they like how well the community is kept, while another notes the overall appearance as being well-maintained. This theme supports the idea that day-to-day presentation is a positive here.
Pricing can feel confusing, with reviews citing hidden costs.
While some reviews mention prices being better than other options they compared, at least one family warns about hidden costs and urges careful contract review. Another reviewer questions value for the price, specifically calling out what their loved one did or did not have in the room. A related review also points to limitations on what the community would and would not do.
Some reviewers say the setting feels more institutional than homey.
A few reviews describe the community as less home-like, more like a traditional nursing home, or even chaotic during their tour. One family also says the community had limitations on what it would and would not do on certain things. For families touring with a preference for a calmer, more peaceful feel, that mismatch shows up clearly in the feedback.
Family convenience is mixed, with some saying it is out of the way.
One review mentions it being a convenience because a loved one’s location is close at the same community. Another reviewer, though, says the community felt too small and out of the way for future visits. For practical errands, it is also near everyday services such as a pharmacy and local medical specialists.
Residents describe getting supportive care when health issues arise.
At least a couple of reviews connect the experience to health events, with one family describing staff support during hospitalization. Another reviewer says the level of medical care was top notch. This lines up with the community offering ambulatory care and diabetic care services.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Assisted Living
Memory Care
Activities on-site
Devotional services off-site
Indoor common areas
Ambulatory care
Diabetic care
Meals provided Activities on-site Devotional activities offsiteGreen Hills Manor At The Heritage is located at 10 Tranquility Ln, Shillington, PA 19607 in Berks County, Pennsylvania
Yes, Green Hills Manor At The Heritage provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
