Green Hills Manor At The Heritage in Shillington, PA

10 Tranquility Ln, Shillington, PA 19607

For more information about senior living options: (844) 490-3973

4.1 from 27 reviews
5 stars
14
4 stars
6
3 stars
4
2 stars
1
1 stars
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Assisted Living Memory Care

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    Overall Review of Green Hills Manor At The Heritage

    Pros

    • pro The community is great for loved ones.
    • pro The care here is amazing.
    • pro The room is comfortable and beautiful.
    • pro The staff are amazing.
    • pro Loved ones feel comfortable here and no longer ask when they are coming home.
    • pro The guide was very helpful in guiding visitors through the virtual tour.
    • pro The virtual tour was enjoyable despite Covid.
    • pro Green Hills offers great value for loved ones.
    • pro The food is good and offers choices.
    • pro The staff provide personal and exceptional care to residents who need extra help.

    Cons

    • pro The reviewers report many hidden costs and feel they have been scammed and lied to.
    • pro They describe the community as not an active one, but more like a nursing home.
    • pro The facility is not very homey.
    • pro The layout is odd, with long uneven hallways, and it does not feel like the right fit.
    • pro They note mixed messages from staff and limitations on what they do and do not do.
    • pro They allege the management seems to prioritize selling apartments or villas over servicing residents.

    Review

    Green Hills Manor at The Heritage in Shillington is best suited for families seeking steady, compassionate personal-care support within a tightly run, safe campus where proximity to a spouse or other caregiver matters. The reviews repeatedly spotlight staff who are attentive, warm, and hands-on, delivering a level of care that calms family worries and helps residents settle in without daily reminders of being "in care." It works well when one partner moves into personal care while the other remains in independent living nearby, providing routine, continuity, and easy in-and-out access for visits. This is not a flashy, resort-like community, but it offers dependable, safety-first care with a clean, orderly environment that keeps comfort and reassurance central.

    Those weighing alternatives should note who may want to look elsewhere. If an active social calendar or a highly homey, expansive living environment is non-negotiable, Green Hills Manor may feel restrictive or static. Several reviews describe it as not especially "homey" and even a touch nursing-home-like, with long hallways and a footprint that some find cramped or out-of-the-way. For families prioritizing private bathrooms in every unit, or wanting a larger, purpose-built memory-care wing, the current layout and services may fall short. There is also a recurring caution about contracts and pricing - some families perceived hidden costs and a sales focus - so transparency and firm expectations become essential early in the process.

    On the upside, the community earns strong marks for care quality and everyday living basics. The staff's commitment is repeatedly cited as the standout feature, translating into meaningful, practical support that keeps residents safe and comfortable. Rooms are described as comfortable and the overall environment as clean, with residents' appetites supported by a menu offering choices - an important detail since nutrition is a real concern for many seniors. The ability to be near a spouse in independent living while receiving personal care on-site also reduces disruptive moves and preserves meaningful routines, which matters deeply for peace of mind and long-term well-being.

    Yet the drawbacks noted by reviewers deserve careful scrutiny. The facility's atmosphere can feel more like a traditional nursing setting than a lively senior living community, which can clash with expectations for an upbeat daily rhythm. The physical layout - smaller, with uneven hallways and limited private-bath options - can diminish comfort for some and complicate visits. Memory care, while present, is limited in scope and capacity, which matters for families facing progressive needs. Mixed messages about services and value, plus concerns about how costs are disclosed, underscore the necessity of thorough contract review and asking for precise, itemized pricing before any commitment.

    These strengths and weaknesses partly offset each other depending on what matters most. For families prioritizing dependable caregiving, straightforward safety, and the practical peace of mind of having independent living and personal care on one campus, the pros carry substantial weight. The dependable staff and consistent care can mitigate the impact of a smaller, less dynamic environment by delivering stability that lowers anxiety and reduces the need for frequent transitions. However, when social engagement, a vibrant activity calendar, or expansive, homelike spaces take precedence, the cons - especially layout limitations and memory-care capacity - start to erode perceived value and stretch long-term affordability if hidden costs arise.

    The bottom line is clear. Green Hills Manor at The Heritage can be an excellent match for families that value steady, hands-on care, strong staff- resident rapport, and convenient proximity to a loved one who needs some assistance but still benefits from living on a campus with an independent option nearby. It is less ideal for those seeking a highly active, social, resort-like atmosphere, extensive private accommodations, or a robust memory-care footprint. Before moving, demand a transparent, line-by-line pricing schedule, confirm what is included in personal care versus add-ons, and tour with questions about future care escalations. In Shillington, this community delivers dependable care and staff-driven reassurance; for other priorities - more vibrancy, larger memory-care capacity, or a different budget reality - strongly consider alternatives and compare carefully.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Green Hills Manor At The Heritage is an assisted living community located in the charming town of Shillington, PA. It specializes in providing exceptional memory care services to seniors who require specialized attention and support for cognitive impairment or dementia-related conditions.

    At Green Hills Manor, residents will find a warm and inviting environment where they can feel safe and comfortable. The community boasts beautifully designed indoor common areas that encourage socialization and provide ample space for meaningful interactions among residents.

    In addition to its comprehensive memory care services, Green Hills Manor also offers diabetic care to ensure seniors with diabetes receive the necessary assistance with medication management, blood sugar monitoring, and dietary needs.

    Residents at Green Hills Manor have access to a range of amenities and activities that aim to enrich their lives. Devotional services off-site cater to spiritual needs, allowing residents to engage in worship practices as they desire. These activities are complemented by devotional activities held on-site, creating opportunities for reflection and connection within the community.

    Outside the community's doors, seniors will find a plethora of conveniences nearby. With numerous cafes, restaurants, and even transportation options just minutes away, residents have easy access to dining out or exploring the local area. Additionally, parks offer beautiful natural surroundings for leisurely walks or outdoor relaxation. For any medical needs that may arise, there are plenty of nearby pharmacies, physicians' offices, hospitals, and places of worship within close proximity.

    At Green Hills Manor At The Heritage, seniors can expect personalized care tailored to their unique needs in a supportive and compassionate environment.

    Nearby Places of Interest

    Pharmacies

    • Rite Aid (1.7 miles)
    • CVS Pharmacy (2.6 miles)
    • Medicine Shoppe Pharmacy of Shillington (2.9 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (3.9 miles)
    • Berks Discount Pharmacy (3.9 miles)
    • CVS Pharmacy (3.9 miles)

    Physicians

    • Berks Foot And Ankle Specialists (1.8 miles)
    • Kenhorst Family Medical Center (2 miles)
    • Alvernia University - Health And Wellness Center (2.3 miles)
    • Brennan Therese Diflorio DMD MD (2.6 miles)
    • Sunrise Pediatrics (2.7 miles)
    • Women's Lifecycles (3.1 miles)
    • Hearing Aid Associates (3.5 miles)

    Places of Worship

    • Immanuel United Church of Christ (2.4 miles)
    • Bethany Lutheran Church (3.9 miles)

    Restaurants

    • V & S Sandwich Shop (2.6 miles)
    • Friendly's (2.6 miles)
    • Liberty Ale House (2.6 miles)
    • Trooper Thorn's Irish Beef House (2.6 miles)
    • Victor Emmanuel II (2.9 miles)
    • Arby's (3.3 miles)
    • Schaylor Brewing Company (3.8 miles)

    Transportation

    • Enterprise Rent-A-Car (3 miles)

    Hospitals

    • Reading Hospital Sleep Center (3.5 miles)
    • Central Monitoring Room (3.7 miles)
    • TRHMC C-Building 3rd Floor (3.7 miles)
    • The Reading Hospital (3.8 miles)
    • Reading Nursing Center Loc. 4 (3.9 miles)
    • Beginnings Maternity Center (3.9 miles)
    • Reading Hospital Regl Cancer (3.9 miles)

    Parks

    • Museum Park (3.6 miles)
    • Reading Public Museum Arboretum (3.7 miles)
    • Egelman Park (4.6 miles)
    • Red Caboose Park (4.8 miles)
    • Cornwall Terrace Playground (4.8 miles)

    Cafes

    • Dosie Dough (4.3 miles)
    • Starbucks (5 miles)

    Frequently Asked Questions

    Where is Green Hills Manor At The Heritage?
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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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