Southwestern Veterans Center

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Southwestern Veterans Center Southwestern Veterans Center Southwestern Veterans Center

Southwestern Veterans Center

7060 Highland Drive, Pittsburgh, PA 15206

For more information about senior living options: (844) 490-3973

2 from 2 reviews
Assisted Living Skilled Nursing Facility

Overall Review of Southwestern Veterans Center

Pros

  • pro The resident enjoyed many good times with family, participating in activities and appreciating the beautiful outdoor spaces at the facility.
  • pro The activity staff provided a good variety of onsite and offsite enriching activities that contributed to a positive experience for residents.
  • pro The administration promptly responded to concerns raised by family members, demonstrating an understanding of the importance of proper medical care when needed.
  • pro Family members felt a strong sense of camaraderie among veterans, highlighting the supportive community within the facility.
  • pro The presence of kind and caring nurses and aides made a positive impact on the resident's quality of life during his stay.
  • pro The facility offered nice areas like pavilions and patios where residents could enjoy nature, enhancing their overall well-being.
  • pro Family involvement was crucial in advocating for better care, reflecting the love and dedication they had for their parent.
  • pro The head office physician displayed responsiveness and attentiveness to concerns regarding the resident's health, showcasing a commitment to patient welfare.

Cons

  • pro The administration at SWVC does not prioritize the proper care and well-being of veterans and their spouses.
  • pro There were significant issues with theft of personal belongings, leading to a lack of trust in the facility’s security.
  • pro Residents often faced long wait times for meal service, detracting from their overall dining experience.
  • pro Staff members displayed a dismissive attitude toward family concerns and failed to communicate effectively about medical decisions.
  • pro A dementia diagnosis was improperly recorded in the resident's medical records without adequate evaluation.
  • pro The care provided to residents was sometimes inconsistent, resulting in inappropriate treatment methods that contributed to deterioration in health conditions.
  • pro Decisions regarding medication management appeared arbitrary and lacked proper explanation or justification from the staff.
  • pro The facility failed to recognize and accommodate the individual needs of residents, resulting in distressing situations for both residents and their families.
  • pro There seemed to be a systematic disregard for family input concerning care decisions, undermining trust between families and staff.

Review

The experience of caring for a loved one at a long-term care facility can be fraught with challenges, especially in environments that are supposed to provide specialized support, such as Veterans Affairs nursing homes. A resident at the Southwestern Veterans’ Center (SWVC) for over thirteen years, a son describes both the meaningful moments he shared with his father and the troubling incidents that marred their time there. His father’s strong military background fostered a sense of camaraderie among other veterans, and the son enjoyed participating in various activities and appreciating the outdoor spaces available at the facility. Yet, despite these positive elements, his family's experience was overshadowed by significant concerns regarding care quality and management.

Over the years, the family observed a concerning trend of theft within SWVC. Personal items belonging to residents were frequently pilfered; this included such essentials as DVDs, throw blankets, and even television remotes. The administration's response often pointed to ‘wandering residents’ as an excuse for these thefts without any real accountability or measures to prevent it from happening again. This lack of oversight extended beyond personal belongings to safety concerns related to medical equipment—like wheelchairs and beds—that could pose serious risks if not properly maintained. Such negligence raised alarm bells about the level of attentiveness caregivers were providing in terms of safeguarding both personal possessions and physical well-being.

Changes made to meal service further exacerbated frustrations among families visited by loved ones in SWVC. The transition from cart-based service to individual hand-offs by staff resulted in lengthy delays for many residents who waited too long for their meals. While improvements in food temperature during serving were noted due to this change—a benefit that should not be undervalued—the increased wait times became an undue burden on those already facing significant health challenges. Coupled with inconsistent staffing dynamics—where kind-hearted nurses often seemed rotated away from units—they contributed to an overall environment lacking stability and consistency upon which both residents and families depend.

Significantly impacting family engagement was SWVC's administrative manipulation surrounding medical decisions and communication barriers between staff members and family caregivers. An early episode saw a scheduled medical appointment become mired in miscommunication; when tensions escalated about staff holding up departure with obstructive tactics, visitation privileges were unjustly limited under dubious pretenses regarding safety concerns surrounding the elder statesman’s care needs. Such circumstances necessitated utilizing power-of-attorney documentation just to facilitate basic communications about medication management—a rigorous process muddied by facility representatives seeking leverage through familial trust.

As life progressed at SWVC for this veteran resident, misdiagnoses added layers of complication. The inclusion of dementia on his official records proved contentious; cognitive impairment resulting from a stroke does not equate witlessly slipping into dementia characterized by progressive decline. Despite demonstrating cognitive recognition and interaction capacity months prior to his passing, erroneous labels imposed by the nursing home complicated care protocols unnecessarily across critical decision-making related to medications or rehabilitation approaches taken later in life.

The heartbreaking end came when his father's condition deteriorated dramatically after hospitalization due primarily to pneumonia linked closely with dysphagia complications that had worsened without adequate monitoring or intervention strategies employed earlier on account of problematic med management practices as informed previously during discussions held with family members overseeing healthcare decisions concerning their loved one’s treatment plan closely intertwined with anticoagulation therapy commencement rates fluctuating downwards due precisely amidst misleading explanations offered under duress placed onto unsuspecting relatives (namely POA). This family's heart-wrenching story underscores urgent calls toward systemic change within not only SWVC but similar facilities responsible both morally and bureaucratically accountable towards serving veteran populations maintaining ethical standards while also ensuring transparency throughout healthcare processes involving inquiries made regularly alongside supportive resources enhancing communication outreach afforded wider-ranging community input fostering better quality assurance checks altogether for valued stakeholders alike moving forward toward safeguarding those placed under caregiving responsibilities dutifully met head-on whenever possible—never forgetting sacrifices previously borne during active service engagements risk-taking grounds preserved!

Features

Housing

  • 236 resident community capacity 236 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (18 miles away) Pittsburgh International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Southwestern Veterans Center in Pittsburgh, PA is a skilled nursing facility that provides exceptional care services for veterans. With a wide range of amenities and care services, this community ensures that residents have all their needs met.

The center offers fully furnished accommodations with air-conditioning and private bathrooms to ensure comfort for each resident. Residents can enjoy various recreational activities such as gaming rooms and fitness centers, as well as access to a small library and computer center for entertainment and staying connected with loved ones. Devotional services off-site are available for those who wish to maintain their spiritual practices.

Meals provided in the dining room are restaurant-style with special dietary options available, ensuring residents receive nutritious meals suited to their unique needs. Housekeeping services keep living areas clean and tidy, while move-in coordination assistance makes the transition into the community seamless.

Transportation arrangements are offered for non-medical purposes, allowing residents to easily access nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. The community also operates its own transportation service for added convenience.

Care services offered include 24-hour supervision and assistance with daily living activities such as bathing, dressing, transfers, and meal preparation. Medication management is provided to ensure residents take their medications correctly. A mental wellness program is available to support residents' emotional well-being.

With an array of community-sponsored activities and scheduled daily events, there is always something engaging happening at the Southwestern Veterans Center. Concierge services are also available to cater to individual needs and preferences. Planned day trips provide opportunities for exploration outside of the community while resident-run activities encourage social interaction among peers.

Overall, the Southwestern Veterans Center offers a comfortable and supportive environment where veterans can receive high-quality care while enjoying numerous amenities and engaging activities within close proximity to various local establishments.

Nearby Places of Interest

This area of Pittsburgh, Pennsylvania, boasts a variety of amenities and services that cater to individuals looking for a comfortable and convenient senior living experience. With several hospitals nearby, including the Southwestern Veterans Center and UPMC Children's Hospital of Pittsburgh, residents have access to quality healthcare options. There are also numerous pharmacies in close proximity for easy medication management. In terms of recreation, the neighborhood offers several parks such as Aspinwall Riverfront Park and Frick Park, providing opportunities for outdoor activities and relaxation. Additionally, there are plenty of dining options ranging from casual eateries like Chili's Grill & Bar to cafes like Panera Bread. Places of worship such as Calvary Episcopal Church and St Irenaeus Church offer spiritual fulfillment for those seeking a sense of community. Overall, this area provides a well-rounded environment with essential services and recreational facilities for seniors looking to settle down in a vibrant neighborhood within Pittsburgh.

Hospitals

  • Southwestern Veterans Center (0 miles)
  • St Margaret's Hospital Emergency Department (0.7 miles)
  • Department of Radiology (0.8 miles)
  • Western Pennsylvania Hospital labor and delivery (2.8 miles)
  • Western Pennsylvania Hospital (2.8 miles)
  • Hillman Cancer Center (2.9 miles)
  • UPMC Children's Hospital of Pittsburgh (3.1 miles)

Restaurants

  • Chili's Grill & Bar (0.7 miles)
  • McDonald's (0.7 miles)
  • Italian Village Pizza (0.9 miles)
  • Mad Mex Waterworks (0.9 miles)
  • Tai Pei Chinese Restaurant (1.1 miles)
  • Chick-Fil-A (1.1 miles)
  • East End Brewing Company (1.5 miles)

Pharmacies

  • Market District Pharmacy (0.7 miles)
  • Rite Aid (1.1 miles)
  • Stanton Negley Drug Company (1.6 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (2 miles)
  • Walgreens (2.2 miles)
  • Rite Aid (2.4 miles)

Parks

  • Aspinwall Riverfront Park (0.8 miles)
  • Frick Park (2.9 miles)
  • Leslie Park Field (3.2 miles)
  • Frick Park Blue Slide Playground (3.5 miles)
  • Arsenal Park (3.5 miles)
  • Filmet Park (3.8 miles)
  • Schenley Park (3.8 miles)

Cafes

  • Panera Bread (0.8 miles)
  • Bakery Square (1.8 miles)
  • Redstart Roasters (1.9 miles)
  • Arriviste Coffee Bar (2.4 miles)
  • Starbucks (2.9 miles)
  • Trace Brewing (3.1 miles)
  • The Abbey on Butler Street (3.3 miles)

Physicians

  • Advanced Dermatology (1.8 miles)
  • Aiken Medical Building (2.7 miles)
  • Bellissimo Plastic Surgery & Medi Spa (2.9 miles)
  • Sherer Family Medicine-Upmc (3.9 miles)
  • Renaissance Family Practice (4 miles)
  • Western Psychiatric Institute and Clinic of UPMC (4.1 miles)
  • Plastic and Reconstructive Surgery (4.1 miles)

Places of Worship

  • Calvary Episcopal Church (2 miles)
  • First Presbyterian Church of Edgewood (3.1 miles)
  • St Irenaeus Church (4.1 miles)
  • Faith Community Church (4.3 miles)
  • Saint Susanna (4.8 miles)
  • Bethlehem Lutheran Church (4.8 miles)

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