Canterbury Place in Pittsburgh, PA

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Canterbury Place in Pittsburgh, PA

310 Fisk Street, Pittsburgh, PA 15201

For more information about senior living options: (844) 490-3973

3.9 from 62 reviews
5 stars
35
4 stars
8
3 stars
8
2 stars
2
1 stars
9

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    Overall Review of Canterbury Place

    Pros

    • pro The room is clean and the staff are very friendly and helpful.
    • pro The place is absolutely amazing, peaceful and beautiful, with kind and attentive staff.
    • pro Canterbury Place feels warm and inviting with top-of-the-line service.
    • pro They offer free CNA classes through UPMC with paid training.
    • pro The care is compassionate and professional, and end-of-life services are strongly recommended.
    • pro Staff go out of their way to ensure patients and families are cared for.
    • pro The facility is lovely and clean, with staff who are pleasant, gentle, and kind.
    • pro The nurses on the hospice unit are caring and attentive to patients' needs, and the staff support families.
    • pro The care team is responsive, respectful, and attentive to families' questions and decisions.
    • pro The facility features a beautiful chapel and a pleasant, comforting environment.
    • pro The Doctors, Nurses, and all staff are amazing and deeply caring for patients and families.
    • pro Therapists are great, and the staff are totally devoted to patients.
    • pro The location is convenient, and there is a strong sense of family at the facility.
    • pro The lounge area offers hot and cold drinks with snacks.

    Cons

    • pro It seemed that no caregivers worked on Halloween, causing patients to wait past 5 p.m. for dinner.
    • pro The staff reportedly did not respond to pagers, with some patients waiting an hour and ending up wetting the bed.
    • pro An unprofessional DON and nurse on the dementia unit allegedly covered up an incident, with roaches and rats, and severe understaffing and equipment shortages.
    • pro One reviewer called the place one of the worst they had seen, citing dirty rags with feces, rude staff, and cold, inedible meals.
    • pro Front desk service was described as terrible, with callers spoken to in a very disrespectful way.
    • pro The nurses were described as rude and the rooms dark and dreary.
    • pro The food was terrible, and the facility was short-staffed with minimal amenities and few people to socialize with.
    • pro After a death, there was a long delay in notifying the family and no body storage due to lack of freezer/morgue, which felt wrong.

    Review

    Canterbury Place in Pittsburgh is best suited for families facing end-of-life decisions who want hospice-level care delivered in a calm, aesthetically pleasing setting. The community combines a dedicated hospice unit with a broad spectrum of care options, including memory support, transitional rehab, and on-site dialysis - an arrangement that reduces the churn of moving a loved one between facilities. The prevailing sentiment among families is that the staff are genuinely kind, attentive, and focused on comfort, with nurses and aides frequently described as patient, compassionate, and willing to go the extra mile. For families prioritizing a peaceful environment where clinical care is paired with personal attention, Canterbury Place offers a compelling fit.

    However, Canterbury Place may not fit every situation. The facility's aging footprint and reported lapses in basic operations - occasional delays with contact, uneven communication, and front-desk service that some find brusque - can be a red flag for families seeking consistently flawless day-to-day reliability. Some reviewers describe gaps in showering, housekeeping, and room maintenance, and a few anecdotes cite pest concerns and limited social programming. For those requiring brisk, always-on interaction from staff or a highly modern campus with abundant amenities, other options may deliver more predictable service and a stronger social calendar. Additionally, those needing a large, modern dining program or highly structured activity schedules may feel underwhelmed.

    On the upside, the strongest positives center on end-of-life care and family support. The hospice team is repeatedly praised for compassion and professionalism, with caregivers who prioritize comfort, pain management, and sensitive decision-making. Families report feeling seen and supported, with staff who coordinate around the family's needs and respect preferences during difficult times. The on-site dialysis capability matters for residents who require regular treatment without leaving campus, and the facility's memory unit, chapel, and secure, homelike environment contribute to a sense of dignity and continuity. When care is focused and staff are available, these elements substantially counterbalance less desirable realities like occasional front-desk friction or meal variability. In short, Canterbury Place excels where palliative care and family-oriented approach are the priority.

    Where Canterbury Place falters is in the reliability of routine operations and the consistency of everyday experiences. Several reviewers report unresponsive call bells and slow responses to urgent needs, sometimes accompanied by insufficient assistive resources like hoyer lifts. At times, communication can feel fragmented or impersonal, and individuals have described difficult encounters with front-desk staff. Dreadful conditions in some accounts - unclean rooms, cold or poorly prepared meals, and even bedsores or soiled linens - underscore that suboptimal days still occur. The aging footprint of the building, with compact rooms and limited amenities, can intensify dissatisfaction for those transitioning from more modern campuses. Pest concerns and variable cleanliness paint a less cohesive picture of care, even as the hospice staff remains a bright, dedicated thread in many narratives.

    Despite the drawbacks, Canterbury Place offers practical advantages that matter in decisions around care settings. The on-site dialysis feature is a standout convenience for residents with ongoing renal needs, reducing scheduling burdens on families. The location is convenient, and the campus emphasizes a home-like atmosphere - clean, aesthetically pleasing spaces, a welcoming lounge, and opportunities for family involvement. The staff who excel tend to be the front-line advocates, and many families highlight nurses and aides who deliver thoughtful care, effective pain control, and clear communication with relatives. The facility's breadth of services - end-of-life care, rehab pathways, and memory support - allows transitions in place rather than through multiple moves. This makes Canterbury Place a credible choice for those who prize continuity of care and a tranquil setting, provided the expectations around staffing and dining are managed.

    For families deciding on Canterbury Place, the calculus is clear: it is a strong fit for hospice-focused care with compassionate staff, a serene environment, and practical on-site medical support; but it requires a tolerance for occasional operations hiccups and aging infrastructure. If reliable front-desk service, consistent dining quality, and abundant social programming are non-negotiable, explore alternatives. Prospective residents should probe call-bell response times, nighttime staffing levels, meal options, room sizes, and whether suite-like accommodations exist. Tour the memory unit if relevant, verify on-site medical supports, and discuss family visitation policies and burial coordination timelines. When these factors align, Canterbury Place delivers dignified, person-centered care that families can trust during some of life's most challenging moments.

    Features

    Housing

    • 78 resident community capacity 78 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Pittsburgh International (15 miles away) Pittsburgh International (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Canterbury Place is an assisted living community located in Pittsburgh, PA. We specialize in providing respite care and skilled nursing facility services for seniors in need of assistance with daily activities and medical care.

    Our community offers a range of amenities to ensure the comfort and convenience of our residents. These amenities include a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby destinations, a computer center for staying connected digitally, and a dining room where delicious meals are served restaurant-style.

    For recreational activities, we have a fitness room to help residents stay active and healthy, a gaming room for socializing and fun, a beautiful garden for peaceful walks outdoors, and a small library for book lovers. Our residents also have access to housekeeping services to maintain cleanliness and order within their living spaces.

    Each resident enjoys fully furnished accommodations that include private bathrooms and kitchenettes. Wi-Fi/high-speed internet is available throughout the community. Move-in coordination services are provided to ease the transition into our community.

    We offer respite or short-term stays to cater to individuals who require temporary care or relief for their primary caregivers. Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments.

    Our care services are comprehensive and personalized according to each individual's needs. We provide 24-hour call system support and supervision, assistance with activities of daily living such as bathing and dressing, help with transfers, specialized diabetes diet if required, hospice care when needed, medication management, meal preparation and service, mental wellness programs to promote emotional well-being, special dietary restriction accommodation, as well as transportation arrangement support.

    Residents at Canterbury Place can look forward to engaging in various activities planned by our concierge team including fitness programs designed specifically for seniors, scheduled daily activities suitable for different interests and abilities, as well as exciting day trips organized regularly. We also encourage resident-run activities which foster a sense of community and camaraderie among our residents.

    With 13 cafes, 10 parks, 16 pharmacies, 8 physicians, 35 restaurants, 4 transportation options, and places of worship nearby, our residents have easy access to necessary services and recreational opportunities. Additionally, there are 13 hospitals in the vicinity to ensure prompt medical attention if needed.

    At Canterbury Place, we strive to create a nurturing and engaging environment where seniors can receive the care they need while enjoying an active and fulfilling lifestyle.

    Nearby Places of Interest

    Parks

    • Arsenal Park (0.2 miles)
    • Leslie Park Field (0.5 miles)
    • Schenley Park (2.3 miles)
    • Point State Park (3.1 miles)
    • Aspinwall Riverfront Park (3.3 miles)
    • Point State Park Fountain (3.3 miles)
    • Frick Park (3.4 miles)

    Hospitals

    • UPMC Children's Hospital of Pittsburgh (0.3 miles)
    • Western Pennsylvania Hospital (0.7 miles)
    • Western Pennsylvania Hospital labor and delivery (0.7 miles)
    • Hillman Cancer Center (1.1 miles)
    • VA Pittsburgh Healthcare System (1.4 miles)
    • UPMC Presbyterian (1.7 miles)
    • University of Pittsburgh Medical Center (1.7 miles)

    Restaurants

    • Belvedere's (0.3 miles)
    • Condado Tacos (0.3 miles)
    • La Gourmandine (0.5 miles)
    • Salem Halal Market (1 miles)
    • Redfin Blues (1 miles)
    • Grist House Brewing (1.1 miles)
    • The Allegheny Wine Mixer (1.2 miles)

    Pharmacies

    • Rite Aid (0.3 miles)
    • Rite Aid (0.3 miles)
    • CVS Pharmacy (1 miles)
    • Shop 'n Save (1.3 miles)
    • Rite Aid (1.4 miles)
    • Walgreens (1.7 miles)
    • Stanton Negley Drug Company (1.7 miles)

    Cafes

    • Trace Brewing (0.3 miles)
    • Brooklyn Bagel At Arsenal (0.3 miles)
    • The Abbey on Butler Street (0.5 miles)
    • Starbucks (0.6 miles)
    • Kingfly Spirits (1.3 miles)
    • El Layali Hookah (1.4 miles)
    • Arriviste Coffee Bar (1.6 miles)

    Physicians

    • Aiken Medical Building (1.3 miles)
    • Western Psychiatric Institute and Clinic of UPMC (1.6 miles)
    • Plastic and Reconstructive Surgery (1.7 miles)
    • Bellissimo Plastic Surgery & Medi Spa (1.7 miles)
    • Kaufmann Medical Building (1.8 miles)
    • Allegheny Cancer Center (2.5 miles)
    • Allergy & Asthma Associates (3 miles)

    Places of Worship

    • Calvary Episcopal Church (2 miles)

    Transportation

    • Amtrak - Pittsburgh Station (2.3 miles)
    • Bus Station (2.4 miles)
    • North Side Station (3 miles)
    • Port Authority Allegheny Station (3.4 miles)

    Frequently Asked Questions

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