Canterbury Place

Pros

• The staff at Canterbury Place is attentive to residents' needs and respectful to family members on the phone.
• Activities at Canterbury Place are personalized, allowing residents to engage in music, art, and social events.
• Residents have clean, spacious, and comfortable rooms that contribute to a pleasant living environment.
• The facility has a beautiful chapel, enhancing the overall atmosphere of the building.
• Many visitors appreciate the sense of family and security that Canterbury Place offers.
• The therapists at Canterbury Place are well-regarded for their effectiveness in assisting residents.
• The location of Canterbury Place is convenient for families visiting their loved ones.

Cons

• The food at Canterbury Place is terrible and not enjoyable for residents.
• The facility is short-staffed, leading to a lack of adequate care.
• The bedrooms are small and uncomfortable, especially when shared with roommates.
• Activities offered are limited and do not provide enough engagement for residents.
• The staff can be unpleasant at times, contributing to an overall negative experience.
• Double rooms are described as really unpleasant and should not be used.
• The food is served buffet-style rather than in a more appealing restaurant-style setting.
• Visitors noted that the tour guide seemed rushed and disengaged during their visit.
• Although the building appears nice, it does not create a pleasant atmosphere for visits due to poor food quality and staffing issues.

Review

Canterbury Place, a care facility offering various levels of support including a memory unit, has garnered a mix of opinions from residents and their families. Several reviews highlight significant issues that prospective clients should consider before making decisions about long-term care. A notable theme across the feedback is the quality of food provided; multiple reviewers described it as “terrible” or “horrible.” Buffet-style dining options were also criticized for lacking the appeal of restaurant-style meals, with some residents explicitly stating they could not tolerate the offerings.

The atmosphere and staffing conditions at Canterbury Place have also been points of contention among reviewers. Reports indicate that the facility is often short-staffed, which detracts from both the quality of care and the overall experience for residents. The limited availability of amenities further compounds this issue, with many noting that there are minimal facilities for socializing or engaging in activities. One reviewer specifically mentioned how few people there were to talk to or socialize with, suggesting a potential lack of community spirit within the facility.

Despite these concerns, some members of the family have expressed satisfaction with the level of individualized care their loved ones receive. One reviewer praised the staff's knowledge about their mother's unique needs and highlighted how attentive nurses were during phone calls. They appreciated the personalized nature of activities aimed at keeping residents engaged, although it’s worth noting that those activities were perceived as limited by others. The type and frequency of available programming seem to vary widely based on individual experiences within the facility.

Room accommodations at Canterbury Place elicited mixed responses as well. Some families noted that double rooms felt cramped or unpleasant due to their small size, emphasizing a need for better personalization in living spaces—such as labeling personal belongings like dentures and glasses in shared environments. While one reviewer considered their partner’s room clean, spacious, and comfortable, overall impressions suggest substantial variability in living conditions dependent on specific units within Canterbury Place.

Another aspect frequently discussed was customer service throughout tours and interactions with staff. Some visitors felt welcomed and appreciated during tours, finding an atmosphere reminiscent of family—a crucial element when selecting a care facility for loved ones. However, others reported feeling rushed during initial visits, potentially due to high demand when units are fully booked or staff being overextended due to shortages.

Lastly, while some reviewers acknowledged positive experiences tied to therapy services provided within Canterbury Place—highlighting effective therapeutic sessions—the general sentiment indicated dissatisfaction regarding staff demeanor and attentiveness in providing daily needs for residents who required more assistance. Although certain therapeutic aspects received praise across evaluations suggesting effectiveness in client progress (as seen when one individual was able to return home post-stroke recovery), criticisms regarding food quality and room discomfort persist as deal-breaking issues that overshadow otherwise positive interactions.

In summary, Canterbury Place presents a complex picture where varying levels of satisfaction exist among its clientele regarding food quality, staffing adequacy, accommodation comfort levels, activities offered—and overall attentiveness from caregivers towards both residents and families alike—resulting in mixed recommendations depending on individual circumstances concerning dementia progression or other health-related challenges experienced by prospective residents.

Parks

• Arsenal Park (0.2 miles)
• Leslie Park Field (0.5 miles)
• Schenley Park (2.3 miles)
• Point State Park (3.1 miles)
• Aspinwall Riverfront Park (3.3 miles)
• Point State Park Fountain (3.3 miles)
• Frick Park (3.4 miles)

Hospitals

• UPMC Children's Hospital of Pittsburgh (0.3 miles)
• Western Pennsylvania Hospital (0.7 miles)
• Western Pennsylvania Hospital labor and delivery (0.7 miles)
• Hillman Cancer Center (1.1 miles)
• VA Pittsburgh Healthcare System (1.4 miles)
• UPMC Presbyterian (1.7 miles)
• University of Pittsburgh Medical Center (1.7 miles)

Restaurants

• Belvedere's (0.3 miles)
• Condado Tacos (0.3 miles)
• La Gourmandine (0.5 miles)
• Salem Halal Market (1 miles)
• Redfin Blues (1 miles)
• Grist House Brewing (1.1 miles)
• The Allegheny Wine Mixer (1.2 miles)

Pharmacies

• Rite Aid (0.3 miles)
• Rite Aid (0.3 miles)
• CVS Pharmacy (1 miles)
• Shop 'n Save (1.3 miles)
• Rite Aid (1.4 miles)
• Walgreens (1.7 miles)
• Stanton Negley Drug Company (1.7 miles)

Cafes

• Trace Brewing (0.3 miles)
• Brooklyn Bagel At Arsenal (0.3 miles)
• The Abbey on Butler Street (0.5 miles)
• Starbucks (0.6 miles)
• Kingfly Spirits (1.3 miles)
• El Layali Hookah (1.4 miles)
• Arriviste Coffee Bar (1.6 miles)

Physicians

• Aiken Medical Building (1.3 miles)
• Western Psychiatric Institute and Clinic of UPMC (1.6 miles)
• Plastic and Reconstructive Surgery (1.7 miles)
• Bellissimo Plastic Surgery & Medi Spa (1.7 miles)
• Kaufmann Medical Building (1.8 miles)
• Allegheny Cancer Center (2.5 miles)
• Allergy & Asthma Associates (3 miles)

Places of Worship

• Calvary Episcopal Church (2 miles)

Transportation

• Amtrak - Pittsburgh Station (2.3 miles)
• Bus Station (2.4 miles)
• North Side Station (3 miles)
• Port Authority Allegheny Station (3.4 miles)