Vincentian Schenley Gardens
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3890 Bigelow Boulevard, Pittsburgh, PA 15213
For more information about senior living options: (844) 490-3973
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The staff are responsive, communicative, and genuinely care for residents, providing a supportive community. The admissions director Brenton is highly praised for his care and helpfulness. The facility offers strong activities and programming that engage residents and reduce social isolation. The intergenerational living program with graduate students is unique and beneficial. The staff are friendly, attentive, and treat residents with kindness and respect. The facility is clean, well maintained, and recently renovated rooms are bright and modern. The large handicapped shower is fantastic and enhances accessibility. Management is open to suggestions and strives to improve the environment for residents. The location is great and contributes to a welcoming, community-focused atmosphere. Moving a loved one in is made easy, and staff care for residents' needs comprehensively.
The facility is consistently short-staffed in the memory care unit, often with only one aide for 14 residents, leading to delayed care and long response times. Management is uncooperative and unwilling to take meaningful action, providing dismissive responses and little follow-through. Without a private duty aide, the resident's comfort and well-being would be severely compromised. The facility has not met families' expectations for safe, attentive care due to chronic understaffing and lack of accountability. There are concerns that many positive reviews are written by staff to boost ratings, making Google reviews unreliable for families. Some reviewers describe the staff as nasty, disrespectful, and short-staffed, and would not recommend living there. A reviewer warns not to send loved ones there because of short-staffing, disrespectful staff, and poor food.Vincentian Schenley Gardens sits at the center of a broad spectrum of family experiences, with reviewers painting a picture that ranges from deeply positive to critically distressed. On one hand, many families describe a warm, person-centered environment where staff know residents as individuals, communicate openly with families, and offer engaging activities and meaningful programs. On the other hand, there is a steady drumbeat of concerns about staffing levels in the memory care unit, responsiveness of leadership, and the day-to-day safety and comfort of residents. Taken together, the accounts reveal a facility that can feel like two different places depending on who you ask, the shift you observe, and the moment in time.
A core point of contention centers on staffing and its impact on care. Numerous reviews highlight chronic understaffing in the memory care unit - often described as one aide responsible for 14 residents. Families report delayed care, slow response times to calls, and visible strain on the staff who are present. These conditions are described as ongoing rather than occasional lapses, with legitimate fears that under these conditions residents' needs may go unmet. Some families say they had to supplement care with private duty aides to safeguard comfort and safety, suggesting that without extra help the baseline level of care could be compromised. The sense of insecurity stemming from this understaffing is a recurring theme across several testimonials.
Management interactions further color the experience. A pattern emerges where some families feel management is uncooperative or dismissive, with little follow-through on concerns about care quality and safety. In contrast, other reviewers credit leadership with responsiveness and a willingness to address issues, noting that the current management appears more engaged and supportive than in years past. One reviewer even points to a relatively new administration and conveys optimism about improvements, while another highlights that a local admissions director - Brenton - went "above and beyond" to assist families during a particularly challenging transition when other nearby facilities closed. These anecdotes suggest that leadership quality may vary by time and by person, contributing to the mixed overall impression.
Amid the concerns, a substantial amount of praise focuses on the facility's strengths. Multiple families describe a genuinely person-centered approach: staff who take the time to understand residents' preferences, tailor activities, and communicate thoughtfully with families. The memory care unit is frequently portrayed as a place where staff strive to know residents well and to support them as individuals, not as a set of tasks to be completed. The programming is repeatedly commended for its ability to engage residents, reduce isolation, and create a sense of community. The intergenerational aspect - such as interactions with Chatham University graduate students - stands out as a distinctive and valued feature, with anecdotes about life memoir projects, comfortable intergenerational friendships, and plentiful activities that make residents feel at home. Cleanliness and maintenance are also lauded by several reviewers, with remarks about bright, modern apartments (some newly refurbished), renovated spaces, and well-kept common areas.
Several accounts highlight specific staff members and practices that left a strong positive impression. Admissions and administrative staff - especially one reviewer's praise for Brenton - are remembered for their kindness, helpfulness, and dedication to finding appropriate placements or solutions during difficult situations. Reviews from people in the academic world who conducted capstone projects at the site describe welcoming, supportive staff who genuinely care about residents' well-being and who facilitate meaningful projects that benefit both residents and students. In these narratives, the staff's warmth, attention to safety, and willingness to involve families in care are repeatedly underscored.
Beyond the praise, some reviewers offer stark cautions. A subset describes "nasty" or disrespectful behavior, ongoing short staffing, and inconsistent experiences that can leave residents underserved. Negative comments mention insufficient cleaning, subpar meals at times, and a general sense that the facility may not consistently meet expectations for safety and respect. Several reviewers explicitly caution prospective families not to rely solely on Google ratings and to be wary of reviews that may be written by staff members, complicating the task of judging the facility's true performance. These voices remind readers that the sentiment one encounters may depend on the day, the shift, or the particular unit being rated.
Over time, a number of families recount personal journeys that include both praise and disappointment. Some report that their loved ones received excellent care, with staff who were attentive to daily needs, supportive in activities, and reliable in medication management and mobility assistance. They emphasize that their relatives could remain safely cared for within Schenley Gardens and that the community's routines, programming, and environment supported quality living. Others describe moving loved ones out of the community due to persistent staffing gaps or a sense that management's accountability did not meet their expectations, ultimately seeking facilities with higher staffing ratios and more consistent oversight. One family even notes a decision to relocate after an experience with a closure at a different location, framing Vincentian Schenley Gardens as a viable option that ultimately did or did not fit their evolving needs.
In sum, the collection of reviews depicts a campus with clear strengths in person-centered care, engaging programs, a welcoming community, and robust family communication on many days - and serious, ongoing concerns about staffing, safety, and management responsiveness on others. The intergenerational program and the strong pr?tica of compassionate care appear repeatedly as compelling positives, while chronic understaffing in memory care and uneven leadership accountability appear as persistent risks. For families considering Vincentian Schenley Gardens, the stories suggest a need to gather information directly from multiple sources, assess current staffing realities, visit at different times, and weigh the importance of programs and community culture against ongoing concerns about safety and responsiveness. The experience a family has may hinge on the specific unit, the personnel on shift, and how leadership engages with concerns in real time.
164 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vincentian Schenley Gardens in Pittsburgh, PA is a vibrant assisted living community offering a range of care services and amenities to meet the unique needs of each resident. With both Independent Living and Memory Care options available, individuals can choose the level of assistance that suits them best.
Residents at Vincentian Schenley Gardens can enjoy a variety of amenities that promote comfort and convenience. A beauty salon is available on-site for residents to indulge in personal grooming needs. Cable or satellite TV is provided for entertainment, and community-operated transportation ensures residents can easily get around the area. A computer center allows residents to stay connected with loved ones, while a fully furnished environment creates a cozy atmosphere. For recreation, there is a gaming room, garden, small library, and outdoor space to relax in. The dining room offers restaurant-style meals prepared by professional chefs, catering to any special dietary restrictions.
Care services at Vincentian Schenley Gardens are comprehensive and tailored to individual needs. With a 24-hour call system and supervision, residents can feel safe and supported at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures residents receive their required medications on time. The community also offers specialized memory care programming for those with cognitive impairments.
A wide range of activities are available for residents to engage in their daily lives. Concierge services cater to individual preferences and needs, while fitness programs promote physical well-being. Planned day trips allow residents to explore the local area and participate in exciting experiences. Resident-run activities create a sense of community and foster social connections among peers. Scheduled daily activities ensure there is always something fun and engaging happening within the community.
Located in an area with plenty of nearby amenities, Vincentian Schenley Gardens provides easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship,and hospitals.
Overall, Vincentian Schenley Gardens offers a warm and inviting atmosphere where residents can receive the assistance they need while maintaining their independence and enjoying an active lifestyle.
Vincentian Schenley Gardens is located at 3890 Bigelow Boulevard, Pittsburgh, PA 15213 in Allegheny County, Pennsylvania
The features offered at Vincentian Schenley Gardens are tailored to support residents with dementia or Alzheimer's by addressing their unique needs and enhancing their quality of life. Assistance with dressing, bathing, and transfers ensures that individuals receive the necessary help for personal care, fostering dignity and independence despite cognitive challenges. Medication management is crucial in maintaining health and preventing confusion around dosages, while meal preparation and service focus on providing nutrition that is not only healthy but also appealing, catering to individual preferences. Activities of daily living assistance enables residents to engage in familiar routines, promoting a sense of normalcy. The 24-hour supervision guarantees safety and immediate support as needed. Additionally, a mental wellness program combined with specialized memory care programming provides cognitive stimulation through tailored activities designed to improve engagement and emotional well-being. These interconnected services create an environment conducive to both physical care and mental enrichment for those facing mild cognitive impairment or advanced stages of memory loss.
Vincentian Schenley Gardens on seniors.fyi includes 3 photos including images showing interior, decor, living room, bedroom, windows, artwork, rug, minimalist, and more.
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