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Highland Park Care Center in Pittsburgh, PA

Highland Park Care Center is a nursing home community in Pittsburgh, PA.

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Highland Park Care Center in Pittsburgh, PA

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  • Interior

    A group of seniors in wheelchairs participate in a colorful parachute activity indoors.

  • Building

    The exterior view of Highlander Park featuring a modern architectural design and clear signage.

  • Bedroom

    A hospital room with a single bed and curtains.

  • Outdoor

    A caregiver assists an elderly woman in a wheelchair outside the Highland Park Carl Center, showcasing compassion and support.

  • Healthcare

    A healthcare worker assists an elderly person with a therapeutic activity.

  • Living Space

    An elderly woman sitting in a wheelchair, smiling warmly in her cozy indoor living space.

  • Recreation

    Seniors engaging in a fun parachute activity at a care facility.

745 North Highland Avenue, Pittsburgh, PA 15206

For more information about senior living options: (866) 208-4318

2.3 from 47 reviews
5 stars
12
4 stars
3
3 stars
2
2 stars
2
1 stars
28

Overall Review of Highland Park Care Center

common 14 reviews mention this

Staff is sometimes described warmly

Many residents and families describe kind, attentive caregivers.

Several reviews say staff treated them with dignity and provided help when families called. A number of reviewers also describe positive experiences with therapy teams and day-to-day care, including being kept clean and supported with communication. Some reviewers also mention friendly staff but still raise separate concerns about staffing levels or day-to-day follow-through.

caveat 4 reviews mention this

Call responsiveness and phones draw complaints

Some families report delays or problems reaching staff.

A recurring concern is difficulty getting help when residents need it, including reports that call lights were not answered promptly. Other reviews specifically mention phone issues, such as phones not working or not available in rooms, which families say can limit communication with loved ones. Taken together, these comments point to frustration around responsiveness and reliable ways to reach staff.

caveat 9 reviews mention this

Care follow-through is a major concern

Residents and families describe preventable care issues at times.

Many negative reviews focus on physical care problems, including reports of bedsores, reduced mobility, and residents being kept in wheelchairs instead of staying active. Some reviews also describe communication breakdowns, such as not informing families about hospital trips or hanging up during calls. While a smaller set of reviews describes good outcomes, the repeated complaints about neglect-related issues are the most prominent theme overall.

caveat 3 reviews mention this

Dining and diet needs vary in reviews

Diet details like diabetic needs and medication changes come up.

Some reviews say residents did not receive required diabetic diets or that requested diet changes were not made. Others describe concerns about incorrect medication administration and staff not responding to requests to adjust medications. At the same time, the community is described elsewhere as providing enjoyable food and meals, but diet-specific follow-through is where complaints concentrate.

caveat 5 reviews mention this

Activities get mixed feedback

Activity engagement is inconsistent across reviews.

Some families report residents were kept inactive or not participating in activities, including mentions of time mostly spent in bed and limited involvement. Other reviewers say residents did enjoy scheduled activities and therapy, including being involved in programs and staying engaged. One review also describes limited entertainment like lack of TV, which adds to the theme that daily engagement can vary depending on the experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Pittsburgh International (16 miles away) Pittsburgh International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Stanton Negley Drug Company (0.3 miles)
  • Walgreens (0.8 miles)
  • Rite Aid (1 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (1.7 miles)
  • Shop 'n Save (1.7 miles)
  • CVS Pharmacy (1.8 miles)

Cafes

  • Redstart Roasters (0.5 miles)
  • Bakery Square (0.9 miles)
  • Arriviste Coffee Bar (1.1 miles)
  • Starbucks (1.5 miles)
  • Trace Brewing (1.7 miles)
  • The Abbey on Butler Street (2 miles)
  • Panera Bread (2 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Primanti Bros. Restaurant and Bar Penn Ave (0.7 miles)
  • Spork (0.8 miles)
  • East End Brewing Company (0.9 miles)
  • 5801 Video Lounge & Cafe (1 miles)
  • Wendy's (1.2 miles)
  • The Allegheny Wine Mixer (1.8 miles)

Places of Worship

  • Calvary Episcopal Church (0.9 miles)
  • First Presbyterian Church of Edgewood (3.2 miles)

Physicians

  • Aiken Medical Building (1.4 miles)
  • Bellissimo Plastic Surgery & Medi Spa (1.6 miles)
  • Western Psychiatric Institute and Clinic of UPMC (2.7 miles)
  • Plastic and Reconstructive Surgery (2.8 miles)
  • Kaufmann Medical Building (2.9 miles)
  • Advanced Dermatology (3.2 miles)
  • Renaissance Family Practice (3.6 miles)

Hospitals

  • Southwestern Veterans Center (1.4 miles)
  • Western Pennsylvania Hospital labor and delivery (1.4 miles)
  • Western Pennsylvania Hospital (1.4 miles)
  • Hillman Cancer Center (1.5 miles)
  • UPMC Children's Hospital of Pittsburgh (1.7 miles)
  • St Margaret's Hospital Emergency Department (1.9 miles)
  • Department of Radiology (1.9 miles)

Parks

  • Aspinwall Riverfront Park (1.6 miles)
  • Leslie Park Field (1.9 miles)
  • Arsenal Park (2.1 miles)
  • Frick Park (2.4 miles)
  • Schenley Park (2.6 miles)
  • Frick Park Blue Slide Playground (2.8 miles)
  • Filmet Park (3.7 miles)

Transportation

  • Amtrak - Pittsburgh Station (4.1 miles)
  • Bus Station (4.1 miles)

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