Perrytown Place

Pros

• The cats love it here.
• The building is very clean.
• Jennifer in the office is amazing - professional, kind, and keeps things running smoothly.
• Small pets are permitted, which is a definite plus.
• Maintenance staff are friendly, helpful, and quick to respond (Paul, Shawn, Drew, Bill).
• Service requests are handled quickly and efficiently; staff are courteous and competent.
• The community is calm, safe, and welcoming; residents are friendly.
• The bread and produce drop-off on weekends is a nice perk.
• The property is well-maintained and feels safe, with reasonable rent.

Cons

• They micromanage everything the tenants do and keep adding new rules every few months.
• This month's rules forbid disposing of cat litter and pet waste in the trash chute.
• They allegedly want tenants to bring their pets' feces into the elevator and through the lobby to dispose of it outside.
• It's claimed there's no airflow in the elevators, which is described as absolutely disgusting.
• The majority of tenants being elderly or disabled makes these demands unfair to them.
• They want someone who is wheelchair-bound to carry their cats' feces in the elevator, or to put it on their lap during the ride down.
• The reviewer says they will keep putting pet waste down the chute regardless of the policy.
• There is constant turnover in the management office, and management is described as unbearable to work with.
• An accommodation for a disability has been approved but has not been taken care of after over 10 weeks.

Review

Perrytown Place comes across in these notes as a property that inspires real devotion in some residents and sharp frustration in others. On one hand, the building is described as clean, calm, and safe, with thick walls that give a sense of quiet and privacy. Cats in particular seem to love it, and several reviewers praise things like maintenance responsiveness, friendly on-site staff, and a neighborhood feel that makes people want to stay. There are frequent compliments about the maintenance team - individuals named Paul, Shawn, Pete, Drew, Bill, and others are singled out for quick, courteous, and effective service. The management office, especially Jennifer, is repeatedly lauded for professionalism, kindness, and reliability, to the point that she's described as "amazing," "the absolute best," and a central reason many residents feel supported and connected to the community.

But mixed into those glowing notes are pointed criticisms that highlight some real tensions. A recurring thread concerns how rules are set and enforced. One writer describes a recent escalation in micromanagement: new rules every few months, with a particularly controversial stance on disposing of pet waste. The writer claims it would require residents - many of whom are elderly or disabled - to perform uncomfortable and logistically difficult tasks, like bringing pet feces through the elevator and lobby to dispose of it outside. This person argues that such requirements are not only impractical but also unsafe, given the lack of elevator airflow and the potential health implications. The same voice suggests the rule changes feel punitive and unfair to a significant portion of the resident population, and vows to continue disregarding the rule as a form of protest.

Beyond pet-waste policy, there are other complaints about micromanagement. One reviewer takes aim at what they describe as an overbearing approach to apartment decor, citing a limit on balcony flower pots (five) and a sense that management and residents alike are perpetually at odds, with "constant turnover" in the office. They imply a broader atmosphere of friction, contrasting sharply with those who see the staff as responsive and friendly. This tension paints a picture of a building that can feel like a battleground between residents and management, especially for those who prefer a smoother, low-friction living experience.

Amid these criticisms, the more positive stories shine through in vivid detail. Several reviewers highlight Jennifer in the management office as a standout - professional, kind, helpful, and capable of keeping daily operations running smoothly even under pressure. The sentiment is repeated often enough to suggest that for many residents, Jennifer is a trusted point of contact who helps them navigate forms, accommodations, and routine requests. The maintenance crew also earns high praise for their responsiveness and "smiles," with individual shout-outs to Paul for general service reliability and to Shawn, Drew, and Bill for specific repairs and timely intervention. When things break or leak, they report same-day service or quick follow-up, which helps create a sense of security and care within the building.

There are a few nuanced notes about accommodations and waiting times. One review references an approved accommodation for a disability that has taken more than ten weeks to process or implement, despite the approval. This stands in contrast to the otherwise consistently positive accounts of maintenance responsiveness and staff support, underscoring that even a high-performing property can have gaps where residents need timely, decisive action on sensitive issues like accessibility and disability accommodations. It's a reminder that, for all the praise of efficiency and courtesy, tangible delays in satisfying important resident needs can still dampen the overall experience.

Community life at Perrytown Place also gets frequent mentions in a positive light. Residents point to a calm, clean environment, a sense of safety, and a welcoming, friendly resident base. There are practical perks that people notice and appreciate, such as a bread and produce drop-off on weekends, which helps build a sense of neighborhood and mutual support. Compliments about the staff extend beyond Jennifer to other team members who are described as helpful and friendly, reinforcing the impression that the property strives to treat residents like family and to address concerns with patience and care. The tone in many of these notes is aspirational: the building aims to be a place where residents feel valued and well-served, and several reviewers express a strong desire to remain long-term tenants.

In the end, Perrytown Place emerges as a place of contrasts. For some residents, the building is a sanctuary - clean, well-maintained, and supported by a responsive, people-first staff. For others, the experience is colored by frustration over rule changes, administrative delays, and a sense that management and residents may not always be aligned in how best to create a comfortable living environment. Yet even amid the disagreements, the recurring theme is undeniable: when the team - especially Jennifer and the maintenance crew - engages with residents, the outcomes are consistently described as efficient, friendly, and effective. It's a community with strong positives that can and do overcome challenges, but it also shows that not every resident feels heard or satisfied, depending on where they sit within the ongoing balance of policy, upkeep, and personal needs.

The area of Pittsburgh, Pennsylvania where you are considering senior living offers a variety of amenities and services to meet your needs. With a range of restaurants such as Rochester Inn Hardwood Grille and Taj Mahal, as well as cafes like Panera Bread and Starbucks, you have plenty of dining options to choose from. Nearby pharmacies such as CVS, Rite Aid, and Walgreens provide easy access to medication and healthcare products. For leisure activities, there are theaters like Cinemark North Hills And Xd for entertainment. In terms of medical care, there are several physicians' offices and hospitals in close proximity including UPMC Passavant and Allegheny General Hospital. Additionally, the presence of parks like Blueberry Hill Park and Fern Hollow Nature Center offer opportunities for outdoor recreation. Places of worship such as Bethlehem Lutheran Church and St Richard's Church cater to spiritual needs, while transportation options through Port Authority Allegheny Station make it convenient to get around the area. Overall, this part of Pittsburgh provides a well-rounded environment for senior living with access to essential services and recreational facilities.

Restaurants

• Rochester Inn Hardwood Grille (0.9 miles)
• Dave & Buster's (1.2 miles)
• Taj Mahal (1.2 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.7 miles)
• Handel's Homemade Ice Cream & Yogurt (1.7 miles)
• Chili's Grill & Bar (1.7 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Rite Aid (1.9 miles)
• Walgreens (2.2 miles)
• Target Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4.2 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (2.1 miles)
• Panera Bread (6.3 miles)
• The Abbey on Butler Street (6.8 miles)
• Brooklyn Bagel At Arsenal (7 miles)
• Kingfly Spirits (7.2 miles)
• El Layali Hookah (7.3 miles)

Theaters

• Cinemark North Hills And Xd (1.9 miles)

Physicians

• North Pittsburgh Oral Surgery (2.1 miles)
• Allegheny Rheumatology (2.7 miles)
• Bellevue Pediatrics Associates (3.8 miles)
• Renaissance Family Practice (5.1 miles)
• Children's Community Pediatrics - Wexford (5.1 miles)
• Beleza Plastic Surgery & Medi-Spa (5.2 miles)
• UPMC Primary Care (5.8 miles)

Hospitals

• UPMC Passavant (2.3 miles)
• Passavant Hospital Emergency Room (2.3 miles)
• Allegheny General Hospital (6.7 miles)
• Heritage Valley Sewickley Emergency Department (7.1 miles)
• UPMC Children's Hospital of Pittsburgh (7.4 miles)

Parks

• Avonworth Community Park (3 miles)
• Bayne Park (3.7 miles)
• Blueberry Hill Park (3.8 miles)
• North Park (4.1 miles)
• Fall Run Park (5.2 miles)
• Fern Hollow Nature Center (5.7 miles)
• Leslie Park Field (6.9 miles)

Places of Worship

• Bethlehem Lutheran Church (4.5 miles)
• Salem United Methodist Church (5.7 miles)
• St Richard's Church (7.2 miles)

Transportation

• Port Authority Allegheny Station (7.1 miles)
• North Side Station (7.2 miles)