The Haven At North Hills Senior Residence in Pittsburgh, PA

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  • Interior

    A cozy bedroom with a single bed, bedside lamp, and carpeted floor.

  • Outdoors

    A modern house surrounded by lush greenery and a well-maintained lawn.

  • Decor

    A well-lit dining area with multiple tables and chairs, complemented by artwork on the walls.

  • Living Room

    A cozy living room with a comfortable seating arrangement and soft lighting.

  • Building

    A scenic view of an outdoor patio area with flower beds and seating arrangements, surrounded by greenery.

  • Trees

    A serene garden with trees and a building in the background.

  • Windows

    A well-appointed recreation room featuring a pool table and comfortable seating.

  • Dining

    A well-lit dining area with tables and chairs, complemented by a small kitchenette.

  • Landscaping

    Entrance to a residential area surrounded by autumn trees.

  • Kitchen

    A modern kitchen and dining area with pendant lighting and colorful chairs.

  • Lighting

    A welcoming lobby area featuring comfortable seating, elegant lighting, and access to elevators.

  • Artwork

    A well-lit dining room with a round table, several chairs, and tasteful decor.

  • Seating Area

    A cozy living room with a fireplace, comfortable seating, and a bookshelf.

  • Bathroom

    A clean, well-lit bathroom with a sink, mirror, toilet, and various amenities.

The Haven At North Hills Senior Residence in Pittsburgh, PA

The Haven At North Hills Senior Residence is an assisted living and memory care community in Pittsburgh, PA.

Information last verified:

One Windsor Way, Pittsburgh, PA 15237

For more information about senior living options: (866) 208-4318

4.7 from 41 reviews
5 stars
34
4 stars
5
3 stars
0
2 stars
1
1 stars
1

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2023

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Overall Review of The Haven At North Hills Senior Residence

common 34 reviews mention this

Compassionate staff stands out

Residents and families repeatedly describe a caring team that communicates and responds.

Many reviewers emphasize compassionate, patient care and staff members who are consistently willing to help with day-to-day needs. Several families also describe regular communication and reassurance during difficult times, including transitions to the community. Even in negative feedback, the reviews focus on how staff handled their situation, which still shows how central day-to-day care and responsiveness are to resident experience.

differentiator 8 reviews mention this

Memory care unit is highlighted

The memory care setup is a major focus in both positive and mixed feedback.

Multiple families specifically mention the community’s memory care experience, including a limited-access memory care unit. Reviewers describe memory care staff as attentive and supportive during visits, and some also highlight how the team helps residents feel comfortable and known. One reviewer also points to a challenge related to infectious illness handling, underscoring that memory care families may want to confirm contingency plans up front.

common 8 reviews mention this

Activities keep residents engaged

Residents and families describe regular activities that help people feel connected.

Several reviewers say there are engaging day-to-day activities and scheduled programming, with residents participating “whenever she could.” A few also call out resident happiness and involvement, describing the community as focused on keeping people active and included. Even when a reviewer is focused on meals and care, they still reference the everyday routine, including social or entertaining events.

common 9 reviews mention this

Food is repeatedly praised

Food quality comes up often, including special dinners and home-style meals.

Reviews frequently mention the community’s food as a positive—ranging from holiday meals and home-cooked offerings to everyday dining they describe as delicious or nutritious. Some families also connect food to comfort and support, describing staff stepping in with meals and related needs. Because dining is mentioned alongside general care, it appears to be part of the overall quality-of-day experience for many residents.

caveat 2 reviews mention this

Cleaning quality is mixed

Some reviewers feel cleaning could be more consistent in certain areas.

While several reviews say the community is clean, two of the rating-4 reviews point to a specific gap: periodic cleaning that doesn’t always reach areas like behind furniture. These comments suggest that day-to-day cleanliness is generally okay, but follow-through on deeper or less visible areas may vary.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Cafe Cafe
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Located close to restaurants Located close to restaurants
  • Located close to shopping centers Located close to shopping centers
  • Move-in coordination Move-in coordination
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Pittsburgh International (12 miles away) Pittsburgh International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Respite program Respite program
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Taco Bell (0.8 miles)
  • Chick-Fil-A (1.8 miles)
  • Chili's Grill & Bar (1.8 miles)
  • The Cheesecake Factory (1.9 miles)
  • McDonald's (2.2 miles)
  • Taj Mahal (2.4 miles)
  • Dave & Buster's (2.5 miles)

Pharmacies

  • Walgreens (1 miles)
  • Rite Aid (1.3 miles)
  • Rite Aid (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • Rite Aid (2.7 miles)
  • Walgreens (3 miles)
  • Rite Aid (3.5 miles)

Cafes

  • Starbucks (1 miles)
  • Panera Bread (3.7 miles)
  • The Abbey on Butler Street (4 miles)
  • Brooklyn Bagel At Arsenal (4.1 miles)
  • Kingfly Spirits (4.4 miles)
  • El Layali Hookah (4.5 miles)
  • De Fer Coffee (4.6 miles)

Places of Worship

  • Bethlehem Lutheran Church (2.6 miles)

Parks

  • Bayne Park (2.6 miles)
  • Fall Run Park (3.5 miles)
  • Avonworth Community Park (4 miles)
  • Leslie Park Field (4 miles)
  • Arsenal Park (4.3 miles)
  • Point State Park (5 miles)
  • Point State Park Fountain (5.1 miles)

Physicians

  • Bellevue Pediatrics Associates (2.7 miles)
  • Renaissance Family Practice (2.8 miles)
  • Allegheny Cancer Center (4 miles)
  • North Pittsburgh Oral Surgery (4.3 miles)
  • Allergy & Asthma Associates (5 miles)
  • Allegheny Rheumatology (5.1 miles)
  • UPMC Primary Care (5.4 miles)

Theaters

  • Cinemark North Hills And Xd (3.8 miles)

Hospitals

  • Passavant Hospital Emergency Room (4 miles)
  • UPMC Passavant (4 miles)
  • Allegheny General Hospital (4.1 miles)
  • UPMC Children's Hospital of Pittsburgh (4.5 miles)
  • Western Pennsylvania Hospital (5.1 miles)
  • Western Pennsylvania Hospital labor and delivery (5.1 miles)
  • VA Pittsburgh Healthcare System (5.4 miles)

Transportation

  • North Side Station (4.7 miles)
  • Port Authority Allegheny Station (4.7 miles)
  • Bus Station (5 miles)
  • Amtrak - Pittsburgh Station (5 miles)

Frequently Asked Questions

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