The Haven At North Hills Senior Residence in Pittsburgh, PA
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One Windsor Way, Pittsburgh, PA 15237
For more information about senior living options: (844) 490-3973
The Haven at North Hills is described as warm, meaningful, and welcoming. The staff are caring, compassionate, and always willing to assist. Residents participate in engaging activities and feel connected, active, and valued. Families feel peace of mind knowing their loved ones are in good hands. The memory care team is praised for compassion, competence, and attentiveness. The facility feels like a home, with staff who truly care about residents. The dining program is terrific, offering nutritious and delicious meals. The environment is clean, well-maintained, and free of odors. Staff dedication, patience, and professionalism are consistently highlighted. The Haven is repeatedly described as first-class and highly recommended.
They allege that Covid-19 was found at the Haven and that the staff refused to allow their mother to return after hospitalization. They describe the Haven's handling as a distinct lack of professionalism and compassion. They say the situation is intolerable and that they are scrambling to find a safe place for their mom. They claim the Haven had six months to formulate a plan for such an eventuality and gave no indication this possibility would occur. They state the facility is not equipped to handle residents with Covid.The Haven at North Hills is best suited for families seeking a warm, home-like environment where memory care and assisted living are delivered with a clear emphasis on personal connection, daily engagement, and steady, trusted caregiving. This community shines for residents who benefit from a structured social calendar, routine, and caregivers who treat residents as individuals rather than duties. It is especially appealing to families who prize staff continuity, proactive communication, and a palpable sense that "the staff are on your side." Those seeking a highly clinical, hospital-like setting with very high medical oversight or rigorous infection-control protocols may want to consider alternatives better aligned with that level of medical intensity.
The defining strengths here are the people and the culture. The staff consistently earns praise for genuine care, patience, and willingness to go the extra mile, with many families noting that caregivers treat residents like family. Residents benefit from an active program - rich with daily activities - and from staff who are not simply completing tasks but actively fostering connection and dignity. Families repeatedly cite high staff retention, thoughtful transitions, and open lines of communication as major peace-of-mind factors. Several reviews highlight moving transitions to the Haven as well-handled, with particular staff members singled out for their supportive role in easing anxieties around change.
Another pillar of value is the environment itself: clean, well-maintained spaces, sizable private or semi-private rooms, and a setting that feels like a welcoming home rather than a clinical facility. The Haven earns praise on the quality of meals, with food described as nutritious and well-prepared, and on the overall atmosphere - bright, organized, and surrounded by opportunities to walk, visit, or participate at one's own pace. The memory care unit operates with an emphasis on safety and personalized attention, and the care team's attentiveness to residents' routines and preferences consistently emerges as a standout feature. In short, the combination of a caring staff, an engaged activity slate, and a homelike setting makes the Haven a strong choice for long-term living.
No community is without challenges, and a few reviews do raise potential red flags worth weighing. Notably, there is a minority of feedback around how difficult health events are handled, including one account of a resident testing positive for an illness and experiencing disagreements about readmission plans. While that view is not representative of the entire staff record, it underscores the importance of asking precise questions about contingency plans, transfer policies, and ongoing communication during medical crises. Additionally, a sense that a few operations - such as behind-the-furniture cleanliness in some rooms - could use periodic tightening serves as a reminder to verify housekeeping standards during a tour. Finally, while the memory care unit is solid, some families may want broader or more specialized memory-care capacity if resident needs rise beyond the current scope.
Against these caveats, the balance of pros often outweighs the cons for most families. The Haven's strengths - exceptional staff, meaningful engagement, strong family communication, and a genuine sense of community - create a caregiving environment that nearly always supports both resident happiness and family confidence. For seniors who value a relational model of care, where caregivers learn personal histories, preferences, and routines, this community delivers repeatedly. For families prioritizing a pleasant culinary experience, clean surroundings, and opportunities to stay socially connected, the Haven stands out among peers at a comparable level of care and price.
For anyone choosing between options, use a focused checklist during a tour: observe staff demeanor and responsiveness in real time, verify staff-to-resident ratios, explore the memory-care specifics, and review the facility's plan for emergencies and infections. Ask to meet several front-line caregivers and the memory-care lead to gauge whether the daily cadence matches the resident's needs and personality. Seek clarity on how often families receive updates and how involvement is coordinated. If the resident thrives on consistency, warmth, and purposeful activity, The Haven at North Hills is a compelling, practical choice worth committing to after careful verification of contingency plans and care paradigms.
90 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Located close to restaurantsBeing located close to restaurants is important for seniors because it offers convenience, social opportunities, and the ability to maintain a healthy and varied diet. Easy access to dining options allows seniors to enjoy meals with friends or family, try new cuisines, and support their overall well-being.
Located close to shopping centersBeing located close to shopping centers is important for seniors because it provides easy access to daily necessities, social interaction, and recreational activities. This convenience can enhance their quality of life and independence, making it a desirable feature for senior living communities.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Haven at North Hills Senior Residence in Pittsburgh, PA is a premier senior living community that specializes in providing memory care services. Our dedicated staff is committed to creating a safe and comfortable environment for seniors with memory impairments.
Our residents enjoy a wide range of amenities designed to enhance their quality of life. They can relax and pamper themselves at our beauty salon or unwind in front of the TV with cable or satellite channels. Our onsite cafe offers delicious meals and snacks, while our dining room provides restaurant-style dining experiences.
We understand the importance of keeping our residents connected to the community, which is why we offer community-operated transportation services for shopping or other outings. Our computer center allows residents to stay connected with loved ones through email or internet browsing. For physical well-being, we have a fitness room and outdoor patio where residents can exercise or enjoy fresh air.
Our fully furnished apartments are equipped with private bathrooms and kitchenettes for convenience and privacy. Housekeeping services ensure that our residents' living spaces remain tidy and clean. A small library is available for those who love reading, while our gaming room provides opportunities for social interaction and fun.
At The Haven at North Hills, we provide exceptional care services tailored to meet individual needs. Our 24-hour call system ensures that assistance is always just a button away, while 24-hour supervision guarantees round-the-clock support and safety. Trained caregivers are available to assist with activities of daily living such as bathing, dressing, and transfers.
We prioritize medication management to ensure proper dosage and timely administration. We also offer special dietary restrictions for those with specific needs such as diabetes diets. Our mental wellness program focuses on cognitive stimulation, while specialized memory care programming supports those with mild cognitive impairment.
In addition to these care services, we provide transportation arrangements both for non-medical needs as well as for medical appointments. Move-in coordination is available to ease the transition into our community.
To promote an active and engaging lifestyle, we offer a variety of activities such as fitness programs, planned day trips, and resident-run activities. Our concierge services cater to individual preferences and strive to fulfill residents' requests. Scheduled daily activities ensure that there is always something fun and meaningful happening at The Haven.
With 8 cafes, 5 parks, 13 pharmacies, 4 physicians, 29 restaurants, 4 transportation options, 1 place of worship nearby, and even theaters and hospitals in close proximity, our residents have access to a vibrant community that meets their various needs.
At The Haven at North Hills Senior Residence, we are dedicated to providing exceptional memory care services in a warm and supportive environment.
The Haven At North Hills Senior Residence is located at One Windsor Way, Pittsburgh, PA 15237 in Allegheny County, Pennsylvania
The Haven At North Hills Senior Residence offers a comprehensive suite of features designed to support residents at various stages of dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that daily hygiene and mobility needs are met with dignity, promoting individual comfort and safety. Medication management allows for precise adherence to prescribed therapies, minimizing the risk of complications. Meal preparation and service cater to nutritional requirements while ensuring a pleasant dining experience, which is crucial for overall health. Transportation arrangements for medical appointments eliminate logistical concerns for families, fostering continuity of care. The facility's 24-hour supervision provides reassurance to both residents and families by ensuring immediate support during any crises. Activities of daily living assistance maintains resident autonomy as much as possible while promoting engagement through specialized memory care programming tailored to cognitive abilities. Additionally, mental wellness programs focus on enhancing emotional health, addressing not just the physical but also the psychological aspects of aging with dementia or Alzheimer's.
The Haven At North Hills Senior Residence on seniors.fyi includes 20 photos including images showing interior, dining, decor, landscaping, seating area, living room, trees, lighting, and more.
The Haven at North Hills Senior Residence
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Interior
Outdoors
Decor
Living Room
Building
Trees
Windows
Dining
Landscaping
Kitchen
Lighting
Artwork
Seating Area
Bathroom
