Manorcare Health Services - North Hills in Pittsburgh, PA
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1105 Perry Highway, Pittsburgh, PA 15237
For more information about senior living options: (844) 490-3973
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Tracy from the front office was great at getting them admitted into the facility. The staff at Highland Hills have always been open to rectifying those situations. My aunt was very happy here at Highland Hills while she recovered from a fall at home; the staff were attentive, caring, and professional; the facility is always clean and well maintained. The admission team made it seamless, and the care was great. Amazing staff, super friendly, and always willing to go the extra mile. This facility is the best in the area; the doctor running the place has made vast improvements, and it's a place you send your loved one. At ManorCare North Hills, staff such as Jenn and Lauren are described as professional, responsive, and helpful. The care providers are excellent; nurses and aides were generally responsive and kind. The facility is clean and well maintained, and the rooms are tidy. Reviewers noted that his father was well taken care of, which made the family feel he was safe and in good hands.
The facility was dirty and poorly maintained, with subpar food and unpleasant conditions. The staff ignored call bells and left residents waiting for help for long periods. Nurses and aides were overworked and often unprofessional, sometimes arguing with families. Residents were left wet, dirty, or in soiled conditions, with cleanup delayed. Medications and pain relief were frequently delayed or not given as prescribed. Hair was cut without consent, an act described by family as battery. Discharge decisions were mishandled, with appeals denied and poor communication. They misrepresented care quality and billing practices, leading to surprise charges. The overall environment was unsafe and not conducive to healing; families were advised to avoid the facility.ManorCare North Hills is best suited for families seeking short- or mid-term rehab with a strong emphasis on therapy outcomes, and who are prepared to stay heavily involved in oversight and daily care decisions. The facility often delivers solid physical and occupational therapy, helpful social work, and a generally clean, orderly environment. For families where rehab goals and discharge planning are paramount, and where a hands-on approach to monitoring care is feasible, this community can produce meaningful progress and safer transitions home.
However, those needing consistent 24/7 nursing oversight, reliable communication, and seamless administrative support may want to consider alternatives. Several reviewers report persistent issues with staffing levels, slow response to call bells, and fragmented communication between families and administration. For long-distance families or those unable to visit regularly, the risk of being out of the loop or discovering gaps in daily care is real. Dementia or memory-care needs, in particular, raise the stakes when supervision and timely intervention are essential, making other facilities with stronger dementia programs or more predictable staffing a prudent search.
On the upside, the rehab team frequently earns praise for professionalism and responsiveness. PT and OT teams are described as dedicated and effective, with therapists who adhere to evolving orders and tailor exercises to patients' progress. The social workers and discharge planning staff can be proactive, guiding families through transitions and paperwork. In well-staffed moments, residents report compassionate nursing care, clean rooms, and a respectful, welcoming atmosphere. For families early in the rehab journey, these strengths can translate into measurable gains and smoother returns home.
The downsides are substantial and, in many reports, recurring. Understaffing translates into delayed assistance, difficulties with basic needs like bathing and turning, and occasional lapses in medication administration. Some families recount dehydration, unattended wounds, bedsores, and lapses in hygiene. Administrative frustration surfaces in billing confusion, scheduling mixed signals, and intermittent responsiveness from front-office and management. The contrast between therapy strengths and nursing/administrative gaps creates a jagged experience: progress in therapy can be undermined by inconsistent daily care and opaque communication about costs and services.
Balancing the pros and cons shows a clear pattern: when therapy is the priority and oversight is intense, ManorCare North Hills can deliver meaningful rehab and a respectful, if imperfect, caregiving environment. The most compelling reasons to choose this community are the quality of the rehab staff, the general cleanliness and warmth of the facility, and the ability of social workers to navigate transitions. The most compelling reasons to walk away are persistent concerns about staffing reliability, the pace of routine care, and troublesome billing or administrative shortcomings that erode trust over time.
For families weighing this choice, a practical plan matters as much as the fit. Visit in person, insist on meeting the head nurse and the therapy team, and request to observe a shift on the unit most relevant to the loved one's needs. Ask for a clear care plan with specific medication timelines, wound-care protocols, and escalation steps for call-bell responses. Probe the billing process, request itemized cost outlines, and confirm how changes in care levels will be communicated. If rehab goals are the pivotal objective and a vigilant, engaged advocate is available, ManorCare North Hills can be a solid option. If steady daily oversight and smooth administrative rapport are non-negotiable, alternatives with stronger staffing consistency and transparent operations deserve serious consideration.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services - North Hills is an assisted living community located in Pittsburgh, PA. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and feel their best. Cable or satellite TV is available in all rooms to provide entertainment.
We offer community operated transportation to help residents easily move around and explore the area. Our computer center allows residents to stay connected with loved ones and engage in online activities. A spacious dining room provides restaurant-style dining experiences, where delicious meals are served with special dietary restrictions taken into consideration.
In terms of recreational activities, we have a fitness room and gaming room for physical and mental stimulation. Residents can enjoy outdoor spaces like gardens, as well as spend their leisure time in the small library provided on-site. Wi-Fi/high-speed internet is accessible throughout the community, enabling residents to stay connected online.
Our care services include a 24-hour call system for immediate assistance, round-the-clock supervision for added safety, and assistance with activities of daily living such as bathing and dressing. We provide diabetes diets and medication management services to cater to specific health needs. A mental wellness program is also available to promote emotional well-being.
Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments, ensuring residents have easy access to healthcare facilities. For those who require extra assistance, move-in coordination is offered.
In terms of nearby amenities, there are 2 cafes, 5 parks, 9 pharmacies, 4 physicians' offices, 12 restaurants, 1 place of worship, 1 theater nearby Manorcare Health Services - North Hills. Additionally, there are two hospitals within close proximity.
Overall, our assisted living community at Manorcare Health Services - North Hills strives to provide a comfortable and engaging environment for our residents through various amenities, care services, and nearby resources.
This part of Pittsburgh, Pennsylvania, offers a mix of conveniences and amenities that can cater to the needs of seniors looking for a comfortable and active lifestyle. With a variety of restaurants such as Taj Mahal, Dave & Buster's, and The Cheesecake Factory within close proximity, residents have plenty of dining options to choose from. Nearby pharmacies like CVS Pharmacy and Walgreens ensure easy access to medication and healthcare services. For leisure and entertainment, there are theaters like Cinemark North Hills And Xd as well as cafes such as Starbucks and Panera Bread where seniors can relax and socialize. In terms of healthcare, there are reputable physicians' offices like Allegheny Rheumatology and UPMC Primary Care nearby, along with hospitals like UPMC Passavant for medical emergencies. Additionally, the area is surrounded by parks like Avonworth Community Park and North Park, providing opportunities for outdoor activities and recreation. Places of worship such as Bethlehem Lutheran Church and transportation options like Port Authority Allegheny Station offer further convenience for seniors looking to settle in this vibrant neighborhood.
Manorcare Health Services - North Hills is located at 1105 Perry Highway, Pittsburgh, PA 15237 in Allegheny County, Pennsylvania
Manorcare Health Services - North Hills on seniors.fyi includes 13 photos including images showing interior, windows, exercise equipment, building, bedroom, architecture, healthcare, therapy room, and more.
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Interior
Building
Architecture
Bedroom
Windows
Dining
Lighting
Exercise Equipment
Healthcare
Minimalist
Rehabilitation
Physical Therapy
