Manorcare Health Services - North Hills

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  • Interior

    A cozy seating area with upholstered chairs and a chandelier, featuring large arched windows that let in natural light.
  • Building

    A view of a traditional style building with a driveway and surrounding greenery.
  • Architecture

    A suburban building with a landscaped garden and traditional architecture.
  • Bedroom

    A simple, modern hotel bedroom with light wood furniture and a neutral color scheme.
  • Windows

    An exterior view of a building entrance with arched windows and a covered area supported by columns.
  • Dining

    A neatly arranged dining area with tables set for a meal, featuring red tablecloths and floral centerpieces.
  • Lighting

    A well-lit waiting room with comfortable chairs and large windows.
  • Exercise Equipment

    A spacious physical therapy room with exercise equipment and parallel bars for rehabilitation exercises.
  • Healthcare

    A hospital wall display featuring family and children-themed informational panels.
  • Minimalist

    A clean and minimalist hospital room with a single bed, side tables, and a lamp.
  • Rehabilitation

    A spacious rehabilitation therapy room equipped with exercise equipment and a wooden staircase.
  • Physical Therapy

    A physical therapy room equipped with a treadmill, therapy beds, and medical furnishings.

Manorcare Health Services - North Hills

1105 Perry Highway, Pittsburgh, PA 15237

For more information about senior living options: (844) 490-3973

2.6 from 20 reviews
5 stars
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4
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9

Skilled Nursing Facility

Overall Review

Pros

  • pro The rehab therapy staff at Manorcare was described as fabulous, with physical and occupational therapists receiving high praise for their care and attention to patients.
  • pro Manorcare provided a generous visitation policy that allowed families to gather together during difficult times.
  • pro One family member expressed gratitude towards Manorcare for helping their loved one return home after rehab, noting that the staff was great overall despite some bumps along the way.
  • pro Another reviewer noted that the rooms were good and the food was satisfactory, with their loved one enjoying the meals provided.
  • pro A patient appreciated that activities were offered, contributing positively to their experience during rehabilitation at Manorcare.

Cons

  • pro The facility's rehab services were inadequate, with the resident feeling they could have performed the exercises independently.
  • pro Staff members exhibited unprofessional behavior, including a lack of timely medication and poor attitude towards patients.
  • pro Dirty flatware and subpar food service contributed to a negative dining experience for residents.
  • pro Communication from staff was lacking, leaving family members frustrated about their loved ones’ treatment and care.
  • pro The nursing staff appeared overwhelmed and under-trained, leading to neglect in patient care and unmet needs.
  • pro Residents reported feeling ignored, particularly when calling for assistance or basic necessities like water.
  • pro The memory care unit was described as dark and unwelcoming, resembling a dungeon rather than a supportive environment.
  • pro The physical environment of the room was deemed unpleasant, with complaints about cleanliness and odors present in the facility.
  • pro Families expressed concern that staff were too focused on financial matters rather than delivering quality patient care.
  • pro Many reviews indicated that without family present, patients received little attention or support from the staff.

Review

The experiences of residents and their families at Manorcare Health Services-North Hills paint a troubling picture of the facility's operations, contrasting sharply with moments of commendation regarding care and rehabilitation services. While some reviews highlight positive interactions with physical and occupational therapists, many others express grave concerns about inadequate medical attention, staff attitudes, cleanliness, nutrition, and overall patient treatment.

Several individuals recounted instances where their loved ones received subpar care that significantly deviated from expected standards. A former resident with Congestive Heart Failure (CHF) described a disheartening experience involving a lack of timely medication administration, dismissive staff attitudes, and unsatisfactory food service. The resident noted feeling neglected when concerns about their breathing, kidney function, and oxygen levels went unanswered; the lack of follow-up on critical health issues made them feel invisible within the system. When attempting to leave after only three days due to these ongoing issues, they faced pressure from staff to remain longer in treatment without receiving any concrete details about how their heart condition would be managed during their stay.

In another account of a family member currently residing in Manorcare's care facility, it became evident that neglect characterizes the environment. The loved one initially came into the facility capable of walking independently but has since been left to languish without adequate rehabilitation support. Family members reported that attempts to communicate were met with resistance; they were not allowed to provide any personal devices for monitoring well-being or communication purposes—further fueling suspicions regarding potential mistreatment.

While some reviews do highlight moments of genuine excellence in therapy services—citing skilled therapists who genuinely cared—other reviewers pointed out systemic failures in nursing care due to apparent understaffing. Instances were reported where call bells went unanswered for excessively long periods; patients requiring assistance faced delays that left them feeling dehumanized. One review described an incident where multiple patients pleaded for attention for basic needs like water while nurses appeared overwhelmed and unable—or unwilling—to respond effectively.

Moreover, conversations around the physical conditions within Manorcare revealed dissatisfaction as well. Descriptions included dirty utensils used during meal times and unkempt living spaces resembling more hospital settings than homely accommodations desirable for recovery or respite. Foods offered were characterized as lackluster at best or downright disappointing at worst. One individual expressed concern over the distressing appearance of the memory care unit; describing it as "dungeon-like," this reviewer was alarmed by how patients seemed confined without sufficient engagement or activities designed to stimulate both body and mind.

Despite negative testimonials reminiscent of neglectful practices endured by residents, there were pockets of positivity noted by certain visitors related to their loved ones' experiences during severe illness—particularly when nearing end-of-life scenarios. Families appreciated the generous visitation policies allowing them to gather together as caregiving transitioned away from home settings into professional environments where compassionate staff could manage complex needs appropriately.

Ultimately, these narratives collectively reflect broader frustrations concerning management practices at Manorcare Health Services-North Hills—a place juxtaposed between glimmers of effective rehabilitation efforts while simultaneously showing concerning shortcomings regarding quality control in daily patient services that need urgent attention and reform if meaningful improvement is to occur moving forward.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (11 miles away) Pittsburgh International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - North Hills is an assisted living community located in Pittsburgh, PA. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and feel their best. Cable or satellite TV is available in all rooms to provide entertainment.

We offer community operated transportation to help residents easily move around and explore the area. Our computer center allows residents to stay connected with loved ones and engage in online activities. A spacious dining room provides restaurant-style dining experiences, where delicious meals are served with special dietary restrictions taken into consideration.

In terms of recreational activities, we have a fitness room and gaming room for physical and mental stimulation. Residents can enjoy outdoor spaces like gardens, as well as spend their leisure time in the small library provided on-site. Wi-Fi/high-speed internet is accessible throughout the community, enabling residents to stay connected online.

Our care services include a 24-hour call system for immediate assistance, round-the-clock supervision for added safety, and assistance with activities of daily living such as bathing and dressing. We provide diabetes diets and medication management services to cater to specific health needs. A mental wellness program is also available to promote emotional well-being.

Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments, ensuring residents have easy access to healthcare facilities. For those who require extra assistance, move-in coordination is offered.

In terms of nearby amenities, there are 2 cafes, 5 parks, 9 pharmacies, 4 physicians' offices, 12 restaurants, 1 place of worship, 1 theater nearby Manorcare Health Services - North Hills. Additionally, there are two hospitals within close proximity.

Overall, our assisted living community at Manorcare Health Services - North Hills strives to provide a comfortable and engaging environment for our residents through various amenities, care services, and nearby resources.

Nearby Places of Interest

This part of Pittsburgh, Pennsylvania, offers a mix of conveniences and amenities that can cater to the needs of seniors looking for a comfortable and active lifestyle. With a variety of restaurants such as Taj Mahal, Dave & Buster's, and The Cheesecake Factory within close proximity, residents have plenty of dining options to choose from. Nearby pharmacies like CVS Pharmacy and Walgreens ensure easy access to medication and healthcare services. For leisure and entertainment, there are theaters like Cinemark North Hills And Xd as well as cafes such as Starbucks and Panera Bread where seniors can relax and socialize. In terms of healthcare, there are reputable physicians' offices like Allegheny Rheumatology and UPMC Primary Care nearby, along with hospitals like UPMC Passavant for medical emergencies. Additionally, the area is surrounded by parks like Avonworth Community Park and North Park, providing opportunities for outdoor activities and recreation. Places of worship such as Bethlehem Lutheran Church and transportation options like Port Authority Allegheny Station offer further convenience for seniors looking to settle in this vibrant neighborhood.

Restaurants

  • Taj Mahal (0.8 miles)
  • Dave & Buster's (0.9 miles)
  • Rochester Inn Hardwood Grille (1 miles)
  • McDonald's (1 miles)
  • Chick-Fil-A (1.3 miles)
  • Chili's Grill & Bar (1.3 miles)
  • The Cheesecake Factory (1.4 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (1.7 miles)
  • Target Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (3.8 miles)

Cafes

  • Starbucks (1.7 miles)
  • Panera Bread (1.7 miles)
  • Panera Bread (6.1 miles)
  • The Abbey on Butler Street (6.4 miles)
  • Brooklyn Bagel At Arsenal (6.6 miles)
  • Kingfly Spirits (6.9 miles)
  • El Layali Hookah (7 miles)

Theaters

  • Cinemark North Hills And Xd (1.9 miles)

Physicians

  • North Pittsburgh Oral Surgery (2.2 miles)
  • Allegheny Rheumatology (2.9 miles)
  • Bellevue Pediatrics Associates (3.6 miles)
  • Renaissance Family Practice (4.7 miles)
  • Children's Community Pediatrics - Wexford (5.4 miles)
  • Beleza Plastic Surgery & Medi-Spa (5.6 miles)
  • UPMC Primary Care (5.8 miles)

Hospitals

  • UPMC Passavant (2.2 miles)
  • Passavant Hospital Emergency Room (2.2 miles)
  • Allegheny General Hospital (6.4 miles)
  • UPMC Children's Hospital of Pittsburgh (7 miles)

Parks

  • Avonworth Community Park (3.2 miles)
  • Bayne Park (3.5 miles)
  • Blueberry Hill Park (4.2 miles)
  • North Park (4.5 miles)
  • Fall Run Park (4.8 miles)
  • Fern Hollow Nature Center (6.1 miles)
  • Leslie Park Field (6.5 miles)

Places of Worship

  • Bethlehem Lutheran Church (4 miles)
  • Salem United Methodist Church (6 miles)
  • St Richard's Church (7.1 miles)

Transportation

  • Port Authority Allegheny Station (6.8 miles)
  • North Side Station (6.9 miles)
  • Bus Station (7.3 miles)

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